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    Shearer Cameron MD

    5.0 (3 reviews)

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    Middle Tennessee Family Care - Katherine W Jones MD PLC

    Middle Tennessee Family Care - Katherine W Jones MD PLC

    2.0(4 reviews)
    1.1 mi

    Dec. 14, 2022, one of my oldest, dearest friend called the office, and OF COURSE, had to leave a…read moremessage. Of course, no return phone call. He had been falling alot, head aches, brain fog, etc... The next morning, he died in his bedroom at my house. I called them and they said they NEVER got the message, that it must have landed on the "general voicemail". What, he was wanting her opinion and approval before going to the hospital. ***NOW, FAST-FORWARD to 2025-2026. I have another friend that's been going there. His blood pressure is extremely high, last visit 170/117. 4-5 months ago, I finally went to to their office to complain that not getting correct prescriptions to publix correctly. I was also crying bc I had already lost 1 friend. I finally worked out out...that time. Last week, same thing. I called, they checked and said (and spelled) his BP meds had been called in. 4 days later, today, they explained to the patient that they did "NOT SEND IT IN BC THEY HAD NEVER PRESCRIBED THAT MED!" YOU'VE GOT TO BE KIDDING ME. BLOOD PRESSURE IS ALWAYS HIGH bp/100+ and had been since he's been going there. We're looking for a new doctor

    They are constantly over booked so it takes months to be able to get in for a prescription refill…read moreappointment. Luckily, they must have replaced the front desk staff because they're better now, but for years they were always so rude to me over the phone when I tried to schedule an appointment (always for 2+ months away, keep in mind I was trying to refill my medication). Since switching doctors, I was informed that they had not taken the proper precautions with their prescription of one of my medications. Crazy to hear that you should've been getting your heart checked every visit and not have received a single one ever. For the medication they could've prescribed a year's worth for, I had to come in every 3 months (again, couldn't because they are so booked up). I've never even met Dr. Jones in the multiple years I was a patient at her practice. The whole place is just incompetent, I am so relieved to have switched.

    Ascension Saint Thomas Medical Partners - Exam room

    Ascension Saint Thomas Medical Partners

    1.9(18 reviews)
    3.5 mi

    I had an appointment scheduled for this morning that was converted to a virtual visit due to the…read moreweather. The only communication I received indicated that the visit would be virtual and that I could request a change if needed; however, no appointment link was provided. Five minutes before my 8:00 a.m. appointment, I called because I still had not received the link and was told it would be sent. At approximately 8:04 a.m., a nurse called to check me in. I explained that I still had not received the link and expressed concern about the process. The nurse responded that if I was "going to be difficult," the appointment could be rescheduled. When I explained that I had the right to raise concerns as a patient, the call was disconnected. I called back and was later connected with another nurse. It became apparent that she knew the first nurse and formed an opinion based on only part of the situation. She spoke over me, and when I pointed this out and informed her that she was being biased, she also disconnected the call. I have always been patient and understanding regarding cancellations, delays, and wait times, but being spoken to disrespectfully and having calls disconnected is unacceptable. I have had a great doctor at this practice, which makes this experience particularly disappointing. Respectful communication matters to me, and after this incident, I no longer feel comfortable continuing my care here. I have since reached out to a new provider. I am sharing this not out of anger, but because no patient should be treated this way for speaking up regarding a flawed process.

    $660.00 for a 10-minute visit with the doctor for poison ivy. I get it that when you need something…read morequick, you have to pay a premium, but this is ridiculous. I really liked the personnel, but $660.00 for 10 minutes is just stupid.

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    Ascension Saint Thomas Medical Partners - Waiting area

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    Front desk

    Ascension Saint Thomas Medical Partners

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    Shearer Cameron MD - familydr - Updated May 2026

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