Had a problem with my Yamaha snowblower and Randy took the time to walk me through several…read morepotential fixes. When none of the easy things I could do in my garage worked worked their tech guys fixed the problem quickly in their shop. Very satisfied and will recommend them to my friends.

sales and service team here are incredible. James went above and beyond, helped us out amazingly in…read morea pinch after store hours

Ordered my new bike and did trade in all over email from Florida. Rob was a big help and everything…read morewas ready when I finally got over to get the new Gold Wing. Have also bought a couple of accessories and maintenance items as well. Planning on ordering a cover from them soon. Convenient location on the north end. They also have most other Honda equipment as well. Service guy also gave a great overview of the bike when I picked it up.

Knowledgeable guys, helped solve a vexing electrical issue with my VFR, but VERY expensive. Using…read morethem as a last resort for problem resolution.

being a 1st time motorcycle rider,and in search of a bike,i bought an 11 wide glide here last…read moreaugust,after going to different bike shops.and coming up empty.a friend told me of RGH cycle.i felt comfortable right off the bat when i met Bob. price was fair,service excellent.owner advised me on licensing,handling,and stored bike over winter till insurance, license taken care of.Bob the owner, even put some parts on bike i ordered thru him.would highly recommend RGH cycle for any purchase of motorcycles,parts,friendly,honest advice.also met a gentlemen Lyle that is a friend of bobs,who also gave me real good advice.RGH goes above and beyond.I will be talking to bob before i do anything on this bike.

From the owner: Sales of Top Quality ,Late Model, PreOwned Harley Davidson Motorcyclesread more

My timing issue was solved but prior to that the mechanic asked me "WHY" was my engine popping thru…read morethe carbs, I had to inform him the timing was still out. Excuses were given why the carb main jets could not be replaced, (simple job) did it myself after I trailered my ride home from their shop. Thankfully I inspected the work that was done I discovered stator cover screws that were loose not torqued to spec, one screw was replaced with the wrong diameter (too small) which indicated an amature approach at best, final heads up inspect their work will save you some possible issues down the road.

Josh is helpful and amazing to work with. He's respectful and patient with my husband and me. Even…read morethough we have no mechanical skills whatsoever, we always leave the store knowing more than we did when we went in. He keeps our lawn gear repaired and running and we've also made some great new equipment that are great. Happy to have this store in Kitchener.

This shop is almost double the price of any other Harley shop for accessories and clothing…read more Should not gouge your own client base after spending so much money on overpriced motorcycles.

In April of 2010, my Harley was put in the Kitchener Shop. Among a small list of please " Fix It "…read moreI requested the front wheel bearings to be checked and replaced if needed. I was touring Nova Scotia the summer before and could hear a nose from the front. The mileage at the time of replacing the bearings was 38640 miles, the bike now has 52000 miles. My invoice came to almost $700.00 and clearly shows the bearings were replaced, SO KITCHENER CLAIMS ! This past summer the nose came back on the front end, trying to get the bike safely back to Dave Green's shop in Aylmer, the front end bearings flew apart. Causing considerable damage to my bike. The 2 stainless steel rotors scored, speedo hub & cable destroyed along with of course the bearing races. I have not replaced the rotors as of yet, this will cost over 700.00. My bill at Dave Greens shop was 650.00. Dave did state that the bearings were never replaced. My battle at Kitchener will now begin ! Who can you trust now days, I know who I can't

The sales man named David was very helpful and kind. Great business love this place. Good job!read more

Made the drive out from Halton to check out their inventory. Worth the drive as they have a lot of…read morebikes, sleds and quads in stock. New, used and parts and accessories. It's a nice no pressure environment. Staff asked if were ok or needed help and we said we were just looking- which they replied no problem. We were able to look, touch, move, sit on and drool on many of these awesome machines with no problem. This is awesome as some places won't even let you swing a leg over or handle the bikes. Will definitely come back in future when I convince the boss it's time to trade up for a new bike!

Service Service Service…read more I went for my first full service on my new to me Road Glide Ultra. Not really a big deal right for most, but today was different. Why was it different? It was different because I decided to wait for my bike for 5 hrs. What did I learn. I learned that the service department really does care about your service to your bike from the staff Jessica and the New kid whose name I can't remember. We will refer to him as The Kid ! When something came up Jess would come up and tell me something was up, and would clearly explain why and what should be done with no sugar coating which I love. I felt like I was part of the family of cool like minded people who cared about me and me getting home always. What else did I learn after being in service for 5 hrs. I learned that some of you entitled Harley Owners treat people like crap on the Phone when I'm seeing your affect of your profanity on the phone is doing to good people who what you to be on the road as fast as possible. So let's put this out there in Capital Letters. NOBODY HAS THE RIGHT TO TREAT PEOPLE LIKE CRAP !!! IF THIS WAS MY DEALERSHIP!!! IT WOULD BE OUR STORES POLICY THAT YOU CAN TAKE YOUR BIKE TO A BACKYARD MECHANIC & NEVER BE ABLE TO SERVICE YOUR BIKE HERE EVER AGAIN PERIOD. Congratulations to the service department for being true professional. I watch The Kid take it from 3 phone calls. He Handle you all like a champ but that doesn't mean you didn't affect his day. To Jess who is like a Rock and brought The Kid back to life by just saying the right words to her coworker. That's a true leader ! This review is about service and about us the customer. We both want the same thing. I want to ride and they want to help but sometimes that just can't happen. So be patient because I know this Service Department Cares about ALL of US

The staff are friendly and willing to answer your questions. The service dept. Are amazing. After…read moredealing with 2 other dealerships, Blackbridge deserves 5+