I was looking for a Kohler part. Both Chat GPT and Kohler themselves mentioned this dealer…read more Nice showroom, but no parts department.

Kohler makes beautiful bath fixtures. The staff, uinfortunately, is not very motivated to make a…read moresale, and I would not recommend doing business with them. Similarly, they display beautiful Ann Sacks tile, but do not seem to be able to supply it.

After the fantastic job they did with my Granny's condo, Value Plus Flooring was the first company…read moreI thought of when it was time for me to do my own place. I was thoroughly impressed with the entire process, from the initial consultation through the installation. Value Plus Flooring took the time to ensure that I got exactly what I needed and wanted for my home. Everyone that I worked with was highly knowledgeable about the products and helped me choose the grade of carpet that was right for me. I loved that they thought of all of my options for the different areas of my home and provided multiple estimates. Dave also kept me informed about timelines. The installers were also great: efficient and thorough, tidy and friendly. I got some pro tips for how to keep my new carpet looking great. Thanks, Jorge! I 100% recommend them! Edited to add that I appreciate the ultra-convenient payment process; such a friendly office staff!

I had a woeful experience. Steer away from this company as they do not take the ownership of fixing…read morethe issues and/or the cost associated with fixing. The LVP installation was done on 8/21/17, issues found afterwards and reported. Finally I got an appointment today (9/15) with THE contractor/representative (name left out for now) to meet and discuss, however he claimed that nothing was wrong. He foot-pressed on the pop-out-plunk and called it good. Here are a few pictures to show the condition after they "finished" the project. No transition pieces, gaps everywhere, carpet threads on trim, dirt and dust everywhere, popped-out plunks, etc...which left me in tears when I stepped in the first time after the project. Help

Absolutely EXCEPTIONAL!! I was in the middle of a paint project and needed more paint to finish. It…read morewas after 5pm (close time for EP&D) but Carolyn answered the phone and said if I could get there quickly she'd wait for me. Not only was she incredibly knowledgeable about the paint and colors but what a delightful and helpful lady! It was my second trip to EP&Design that eve and the first employee (mid length reddish hair) was equally wonderful and helpful. With multiple paint projects happening at our home -- and several blah experiences at Sherwin Williams Chanhassen, I will never shop anywhere besides Excelsior Paint & Design! Truly grateful to this community team! Five stars isn't enough! Mary Beth S.

I worked with them this spring when looking for wallpaper. I ended up ordering from somewhere else,…read morebut the service I got at this store was amazing, much more so than any other place I went. I highly recommend them.

We recently had Hansen's put in new countertops in both our kitchen and master bath. But, they did…read moreso much more than "just" countertops...new sinks and faucets, added cabinets, cut down a two-tiered counter section and moved electrical. Troy Hansen and his team were a pleasure to work with - professional, great communication, answered our many questions. They provided a comprehensive schedule (which they met without any delays) and a very detailed quote so we knew exactly what was included. We are so pleased with the results - we HIGHLY recommend Hansen's Custom Countertops!

We search 10 places and half a dozen contractors before landing upon Hansen's Custom. If I would…read morehave searched a dozen more, none could be more fulfilling or rewarding than the work and professionalism of our experience by Troy and company! Their attention to details are second to none. Please see for yourself in my pics.

Thank you so much for providing great couch advice for the best size and comfort for our family…read moremovie room. Smooth transaction and very quick delivery.

I've bought numerous items from them and have been very satisfied with their business, always a…read moregreat experience

Chazin staged my house to sell. They did an amazing job and it sold…read morequickly. Now, I am using them to furnish our new home!

Steffany and her team are top notch. They have an extensive assortment of furniture and…read moreaccessories - in stock. Whatever your style - you can find your look. The home we purchased was staged by Chazin and we loved the look and furniture. I recently needed to find a couch quickly for our basement - Hannah found me a couch instantly and it was delivered in 24 hours. Where else can you find people who care that much and are willing to help. They are the best!!

The furniture is top notch high quality. Sales/service is friendly and low pressure. A bit pricey…read more-- but for long term ownership, worth the investment.

A Disappointing Experience with Borofka's Burnsville After Years of Loyalty…read more My husband and I have been going to Borofka's Furniture in Burnsville, MN for many years. Throughout our visits, the sales staff were consistently pleasant and professional, which is why we were excited to finally make a significant purchase in September 2025. The Promising Beginning We had previously spoken with store manager Martin Thorpe and were genuinely impressed by his professionalism and attentiveness. When we returned in September, we were pleased to see Martin still on staff and looked forward to working with him. He exceeded our initial expectations by visiting our home to assess our living room layout personally, then returning to the store to prepare a thoughtful presentation tailored to our needs. We appreciated his approach and went home to carefully consider our options. On September 23, 2025, we returned to finalize our purchase and select materials. Throughout this process, Martin was polite and reassuring. We were so impressed that when our daughter expressed interest in purchasing furniture, we enthusiastically recommended Martin. He welcomed the opportunity to help her and asked her to visit the showroom. While scheduling conflicts prevented that visit from happening immediately, Martin was understanding and gracious about the delay. During the sales process, Martin made a specific commitment that gave us confidence in our nearly $10,000 investment: he assured us he would personally attend the delivery to ensure the furniture was arranged according to our agreed-upon plan. Where the Experience Fell Apart The initial six-week delivery timeline was extended by a couple of weeks due to high order volume during a promotion--an understandable delay that we accepted without complaint. However, communication became increasingly problematic. When my husband stopped by the store about a week before Thanksgiving to check on our order, Martin mentioned the manufacturer was slow to respond and communicated only via email. He promised to update us but never did. After Thanksgiving, we finally received a call--not from Martin, but from another store employee--informing us our furniture was ready for delivery. We scheduled the appointment, naturally expecting Martin to honor his commitment to be present. The Delivery Day Disappointment The delivery team was exceptional--respectful, professional, and clearly experienced. When I asked where Martin was, they were as surprised as we were. They had no information about his promised attendance and no floor plan for furniture placement. A call to the store revealed that Martin was on vacation and apparently knew nothing about being present for our delivery. What hurt most wasn't that Martin took time off--employees certainly deserve vacations. What was deeply disappointing was the complete lack of communication or planning. Martin never: Informed us he wouldn't be available Arranged for another staff member to fulfill his commitment Provided the delivery team with our floor plan Followed up after the delivery The delivery professionals handled the situation admirably, sharing their experience and suggestions to help us make decisions Martin should have guided us through. They clearly felt as uninformed as we did. The Aftermath and Our Current Feelings Since delivery, there has been zero follow-up communication from Martin or anyone at Borofka's. No check-in to ensure we're satisfied, no acknowledgment of the broken commitment, no attempt to make things right. This experience has left us feeling like we were valued only until the sale was completed. Once our nearly $10,000 was secured, we seemingly ceased to matter. For a store manager--someone who should exemplify exceptional customer service and set the standard for their team--this lack of follow-through is particularly concerning. Our Perspective Going Forward We want to be clear: the furniture quality is excellent, which is why we chose Borofka's in the first place. The delivery team was outstanding and did their best in a difficult situation they didn't create. However, we are now reluctant to: Return to the Burnsville location for future purchases Visit other Borofka's locations, despite knowing one manager's behavior shouldn't reflect on all stores Recommend Borofka's to friends and family When a store manager treats customers this way, it raises legitimate questions about how the rest of the staff is being trained and what standard of customer care the company values. What We Hope For We hope other customers don't experience what we did. We hope this feedback reaches leadership who care about customer relationships extending beyond the point of sale. And we hope that in an industry built on trust and significant financial investments, companies will prioritize the follow-through that turns one-time buyers into lifetime advocates. Rating: 2/5 Furniture Quality: 5/5 Delivery Team: 5/5 Sales Process: 3

So there I was, lost in the sauce of trying to find replacement hinges for one of my kitchen…read morecabinet doors. Just as I was thinking I would need to go to another store, Steve showed up. He's a mighty Menards cabinet guy who showed me exactly what I needed. Worked perfectly! Thanks Steve!

Before Menards, there was Knox Lumber, Budget Power, Builder's Square. Since the "Big Box" stores…read moretook over, prices have risen dramatically. It was only ten years ago, you could pick up a box of Ultra Blue drywall compound for six to seven bucks, now it's sixteen. Or a 12' sheet of 5/8" Sheetrock for nine bucks, now it's twenty five! but the CEO makes 400 times what he used to make! The Greedy Corporations have ruined the economy for the rest of us, so no five stars from me......