I went to Spa Séc-he for my anniversary for the first time. It was really great experience. The…read moreamenities are amazing. My favorite part were the vibrational wellness reclining chairs. It was relaxing. The mineral bath was perfect before my service. All the attendants were attentive. Women side was nice and clean everywhere since I got there. My boyfriend & I had massage services. My massage provider did good. I did specify certain area to work on, she kind of did not work on that. I let her know I enjoy massages more when they use their palm more than thumbs. Thumbs seem to hurt me (on certain areas of my body) I guess she took that seriously because my massage was too light. I booked a Relaxation massage light to medium. Throughout my massage there was no medium. It was more light than anything. I did enjoy it but it could've been better. However for my boyfriend massage. He experienced uncomfortability. His provider told him to take off his underwear. Didn't even give him an option. We both thought that was very strange. I was pissed myself. My boyfriend did not want to do that, any spa we've been to. They never said that. I spoke to manager just to understand why. She did say that was interesting considering the fact that the massage provider was there for years. And that they give guests an option to either keep or take off their underwear. My boyfriend's provider did not give him an option at all. It was more of a "you have to take it off" he was very confused. And was uncomfortable the whole massage since she was massaging his butt. He told me he felt violated & that the service it self was too hard. I told him you booked a therapeutic so it normal but he said it got to a point where it was kind of hard to enjoy. I work at a spa myself and our own providers never say that to our guests. I felt bad for my partner on his experience at the spa Séc-he. Overall it was a good first time experience to unwind and escape reality. I'd just have to teach my partner be more vocal & put foot down on what doesn't sound right. Next time we go we'll just say not to book us with the providers we got last time.

The Spa at Agua Caliente, located at Séc-he Spa in downtown Palm Springs, provided me with the most…read moreexceptional massage I've ever had. Considering my extensive experience with massages, this speaks volumes about the quality of their services. From the moment we entered the spa, the exceptional customer service set the tone for an outstanding experience. Every staff member displayed genuine enthusiasm and a commitment to ensuring our utmost satisfaction. The spa's locker room and lounge areas were designed to promote complete relaxation. One of the unique features they offer is the "running of the waters," an Indian tradition where you can enjoy a private room to soak in a mineral bath from local hot springs. It was an incredible and rejuvenating experience. After your massage, you're given 20 minutes to unwind in these therapeutic waters. The spa is built around the sacred, ancient Agua Caliente hot mineral spring, which has been providing 12,000 years of healing mineral water. The facility spans an impressive 72,000 square feet and boasts a resort-style mineral pool, four whirlpools, float pod suites, halotherapy salt caves, a cryotherapy chamber, and eucalyptus steam rooms. For those seeking a relaxing poolside experience, the spa also offers a fabulous pool area where you can soak up the sun and enjoy a delicious lunch. We indulged in some delectable breakfast items at their snack coffee bar area, including a delightful chia seeds pudding topped with fresh berries and a robust, smooth coffee. We were celebrating my mom's birthday, and she felt incredibly special and well taken care of throughout her visit. I can't express enough how wonderful my experience was at the Spa at Agua Caliente. I highly recommend it to anyone seeking a truly exceptional massage and spa experience.

We loved staying here! The mineral spring pools are…read moreexceptional! We were originally going to stay a month, but we had some trouble with our coach. We had to leave prematurely, and they were kind enough to refund part of our payment. Very reputable. It is a lovely resort. Peaceful and very clean. We want to visit again really soon! Janet Lewis

BEWARE: If you're looking for an RV resort where your stuff has a better chance of enjoying the…read moreamenities than you do, then Caliente Springs is your place. During my stay, I felt less like a guest at a RV resort and more like a contestant on a twisted game show called "What Will Get Stolen Next?" My bathing suit disappeared while I stepped into the shower after using the hot tubs. The towel I had brought into the sauna? Snatched. At this point I started wondering if I should chain my flip-flops to the chairs. What really seals the deal is the reaction from staff: a perfect cocktail of indifference and shoulder shrugs. Concerns about theft are met with the enthusiasm of someone being told their parking meter expired. It's almost impressive how deeply they seem to not care. There is an element of theft at Caliente Springs from their own residents. The blond "I dream of Jeanie" looking resident thief stole an expensive item from the sauna uses the tubs every day. I was told by another resident woman she saw this Barbie doll take my towel. Reported the thieving person and nothing. The staff didn't care and completely enables this behavior of theft.

Our 1st time to Palm Springs. Chose this hotel based on the excellent reviews and intimate…read morefeeling. Did not disappoint!! Secluded, rooms surround the pool/patio area. Carlos and John, the hosts, are so friendly and helpful. We stayed in the "Pink Room". I wish I could live in it! So roomy and inviting. We spent a lot of time there since it was 122 outside. That and in the amazing pool. They provide a cocktail and appetizer in the evening (Carlos even served to us while we relaxed in the pool) and a tasty breakfast at a time you can choose. Can't wait to go back there when the temp outside is not so brutal.

This place is a true gem, maybe a hidden gem due to the negative reviews as of lately…read more My husband and I booked this place for a quick weekend getaway. I was a little scared when I read that most of the recent reviews were negative. I was thinking "oh no! What did I get us into." This place is a blast from the past. The decor is that of a mid century modern and is a really cozy quadrangle set up. The interior feels homey and the property is set up like an air bnb with shared amenities. They play 1950s music all day on speakers throughout the complex, it creates that vintage feel but can get repetitive after a few days. Lounge with tables, board games, travel brochures, couches, fire place, coffee and tea, and industrial kitchen for use during your stay. (Old reviews mention happy hour, breakfast, snacks, etc. these are no longer offered but why not just bring your own?) Each room has microwave and mini fridge. Outdoor gas fire pit for use. The pool is small but has a deep end 8ft which is nice. There are pool noodles and some tubes to use. The hot tub is spacious and powerful jets. We stayed in the Hawaiian surf room, loved the theme it was so cute and felt like a tropical getaway. The shower is small but functional. Good AC unit with a remote control and ceiling fan. Surfboard coffee table and wicker love seat add to the tropical feel. Overall this was a nice private getaway. You can be left alone to relax! If you need anything you can text the hotel and someone replies super quick in my experience. The hotel feels very secure with codes needed to enter the complex and security cameras at the entrance and surrounding the complex. (Probably for management to check and make sure everything is running smoothly). I would stay here again in a heartbeat and I have stayed at a few different boutique hotels in the area. This would be a top choice! Please realize this is an older complex and it does show some wear and tear but come on the building is probably 100 years old or somewhere close to that. If you are expecting a sterile, high end, resort feel for your stay this is not your place... but otherwise this is a great choice! I couldn't help but feel bad for the owners with all of the really bad reviews on here because that was truly not my experience. I left off one star because there are definitely areas of improvement that could be made but not enough to ruin my experience.

I love this place. We try to stay here at least a month a year with our Casita trailer…read more We are senior citizens and appreciate the hot spring pools not having any chlorine. We are able to access all the pools easily with the steps and banisters. It would be difficult for us to access actual hot springs in the wilderness. I occasionally swim in the large pool which is cooler and does have some chlorine as it is not emptied every day as the smaller hot spring pools are. Talking with other guests in the pools is enjoyable. We notice others just like to close their eyes and relax individually. The office staff are very helpful and friendly, too.

This was a disappointing experience. The parking lot is very inconvenient for a new visiter with a…read morelarger RV. It's confusing and small. I had picked an RV site but it was scratched out and replaced with another site number. it was two sites away so I didn't mention it. My site was next to a permanent resident fifth wheel in horrible condition. Little did I know it was one of the better permanent RVs there. When you see all the "rules" for campers there you assume this is a nice place. I think they even wanted to know the year of our RV, like they have standards. HA! Went on a walk around and there were junky RVs everywhere that are old, broken RVs surrounded by hoards and hanging laundry (NOT allowed! LOL) Seeing all the permanent septic hoses on the ground and with the "p trap" dip showing they are open 24-7 was awful. Speaking of laundry, after a week in Mexico we had two loads to run. Our friends had one. Luckily there were three working - because only about 30% of the washing machines/dryers were actually functioning. They only had coin operated washers and no change machine. The pool area was older but clean and nice. The pool was cold! There is a separate, covered area with four hot pools of various temperatures. These were well used and I should point out there can be children present - just pointing this out as it can be less then relaxing to have a child playing with dolls in the spa with you. Unfortunately the sauna was not working when I was there. It had some very pretty grounds around the pool for games and barbecue. Nice pond with turtles, too. When we went to leave, we tried to hook up to empty the grey and black tanks. Our septic hook up was modified for a smaller hose size and there was no way for us to be able to use it. Very frustrating and we didn't want find an alternate there since it was quite early in the morning. The guy banging on metal and running equipment behind us hadn't even showed up to make noise yet that morning. After we left we reached out to the management via email and it has been over a week with NO response. We had asked for a partial refund due to the issues mentioned. With no reply, I feel compelled to warn others, since you will have no recourse once they get your money apparently. While we enjoyed the pool for a couple hours and felt like I was pretty safe there, the amenities and services were otherwise lacking and not worth, in my opinion, what we paid. It felt very, "bait and switch." The location was ok for decompressing from our Mexico trip, but next time we will go back the way we came (a hidden gem by Salton Sea)

This is a beautiful vacation place to stay to celebrate that special occasion. Built in 1928 it has…read moreprivate casitas set in lush gardens areas. My husband and I loved it so much that we stayed an extra night. The salt water pool is so inviting, the grounds include beautiful old palm trees, tropical flowers, green lawns, water fountains, lemon trees. There are so many little hidden sitting areas to just spend time relaxing. The birds were singing, it was a little slice of heaven with a lot of history. Located near downtown Palm Springs with wonderful restaurants and shops. The owner Joe Pulisi is very friendly and accommodating. I cried when we had to leave, but we plan to return for sure.

My wife and I had our wedding here on 10/11/2026. Despite the rainy weather making preparations…read moredifficult and challenging, Joe did his very best to accommodate all our requests. I do believe Casa De Monte Vista is one of the most aesthetic places/venue for wedding photographs and videos. The entire place is a giant garden. Joe was kind enough to allow us to make unique customizations for our wedding ideas. I highly highly recommend Casa De Monte Vista for wedding venue. We are very happy with the photographs and videos!!!

Take me back to Caliente Tropics! Spent a lovely 4 days in Palm Springs and stayed here while…read morehaving a wonderful time roasting in the sun. Arrived here Thursday afternoon, had a smooth check in process, dropped off our bags in the room and headed straight to the bar! As tiki enthusiasts, we definitely chose Caliente Tropics for the tiki aesthetic and the Reef and we were so happy with the choice. They have a huge sparkling pool that somehow stays at the perfect temp and a jacuzzi; perfect for the evenings. All of the staff here were super nice and kind. We loved it so much we even decided to stay an extra night. The room we got was a little dated, but it was clean and comfortable for us. The best part is the gigantic and powerful A/C unit. The room stayed nice and cool for us. Totally great. Oooh can't forget the super deep tub as well. I took a bath every day. Loved my time over at Caliente Tropics! Definitely not the fanciest, but great customer service, GREAT POOL, a surprisingly large property and made for the perfect backdrop of our Palm Springs adventure.

We enjoyed a great and relaxing two-night stay at the Caliente Tropics Resort in Palm Springs…read more We had room 217 a second story Parlor King Suite (that I totally forgot to take pictures of). It was a nice and spacious room. It was like a little one-bedroom apartment. The living room featured a couch and a really comfy chair. End tables were on either side of the couch with a coffee table in front. A 3-drawer dresser and a desk were on the opposite wall with a TV mounted on the wall. A cabinet next to the bathroom held the safe, coffee maker and mini fridge. The bedroom was quite large also. A king bed with night stands on both sides. A good-sized closet with no doors. A small dresser and a TV mounted on the wall. Both rooms had their own A/C units that were ice cold. The bathroom was dated but had been upgraded. The shower was nice with newer tile. We did, however, have to memorize the sweet spot to position the faucet for maximum hot water. The toilet constantly ran. A single sink with a huge countertop was adjacent to the toilet/shower room. The pool area is where it's at when you're staying at Caliente! A huge pool surrounded by plenty of loungers and tables with umbrellas. A good-sized hot tub too. Steps away is the Reef Bar and Grill with an entry from the pool area. We'd absolutely stay at Caliente Tropics again. In fact, I'm almost certain we will next year, if not sooner.

My first time coming to this RV resort and I really did enjoy my time here. I rented a cottage and…read moreit was a 1 bedroom, 1 full bath, full kitchen with a fridge and had a pretty decent size living area. I received a text giving instruction on what to expect if we were to arrive after hours. We got there at 7pm and was very simple to get our cottage keys, gate passes and it was very easy to get to our cottage. The couch was a pull out couch (bed) and was able to fit an extra two ppl. There was extra linings , 2 pillows , and one blanket. But I did bring extra blankets. There are family pools / jacuzzis , gym, common area with grills and fire pits, tennis court , and a basket ball court. I did appreciate that it was pet friendly and There was a dog park at the resort as well. So there was plenty do to there.

Please get yourself a nice beverage and a comfy chair, this will be a long one…read more Tl/dr: Two stars because there are amazing people that still come here! The management is confusing at best, and at worst seem to actively be trying to discourage business. A lot of people have decided to go to the Sands park instead - and the Sands has a first time deal set up that is quite the bargain The long upsetting tale: The office staff were friendly most of the time. There are often times when services (like the pools or campsite water) are failing or shut down and there are regular emails from staff letting campers know when they will have water again. Sometimes these emails had more of a scolding, rude tone. The pools were delightful - mostly for the conversations with interesting people - although by my second season they smelled and felt more like chlorine than I would have liked. When Catalina cut activities, I started offering crafts every week and had a blast making cards and stenciling and origami with people who genuinely feel like family. It was a little funky trying to get "official" status but I figured the new management at Catalina had some kind of plan. Unfortunately, during my second winter, there was a fellow (let's call him Peter) who made the craziest faces and would stare at my crotch with his eyes bugged out. I noticed him doing this to multiple women. I also noticed he was camped next to me and was abusive to his poor wiener dogs. I mentioned this to a staff member (Georgia) who verbally explained that their policy was that I needed to inform the person that he was making me uncomfortable before they would act. I did so and another camper witnessed the interaction. At that point I emailed the manager and he told me Not to engage the person and that they have a zero tolerance policy. When I asked what they planned to do, I was told I would need to meet with the manager. When the manager finally met with me, (I basically had to barge into his office) I asked what their plan was. Instead of describing a plan, he stated that he was concerned about Peter retaliating if they asked him to leave. All of the things he said were indirect and general. He suggested that it would be better if I wasn't next door to Peter. I asked him directly if he required me to move before they were going to act. He said again, he was concerned for my safety and didn't want anything bad to happen while they confronted Peter. I asked if they wanted me to leave the premises that day - I made several similar offers, such as getting police there to keep the peace, never getting a direct response. I spent somewhere like 15-20 minutes hearing the same phrases repeated: We just don't want an incident. All I could do was guess what they intended to do. Why the Mystery, Kevin? I sent another email explaining that I am disabled and that requiring me to move before they act was going to have a non trivial impact on my health. No response. Eventually a friend helped me pack up all my things and move to another part of the park, with hopes that they would do something. No information from Kevin or any staff about their plans or actions was ever conveyed to me. I basically hid out, waiting to hear from friends if Peter had left. Even after he did leave, we all wondered if he would be coming back or not. Keven sent a short email Dec 19, 2025 that said he "will be speaking with (me) directly about the details" That conversation never happened even though I was available. I sent a reminder email Feb 25 requesting clarification of their "NO TOLERANCE" policy. Kevin responded February 26 He wrote: "Harassment to me is anything that is perceived as an unwelcomed advance and includes, Verbal Physical Digital Retaliation Quid Pro Quo I want guest to report to me or a team member. Documentation is always the strongest and direct witnesses that are willing to document is even stronger. An investigation does need to take place, so decisions can be executed and be made final and without any repercussions. Peter was instructed by me to leave the property and to never return. You or any other guest should never ever be subjected to any situation where you're made to feel vulnerable and I will always fight 'tooth and nail' against such aggressors. Thanks." Fast forward to this fall: Wanting to see my Catalina friends again, but also split my time and try a new place, I called and made a reservation for November this season (still 2026). When I called back to adjust my arrival date, Georgia at the desk said, "We won't be honoring your reservation. If you have questions, you can ask Kevin." I emailed Kevin right away (Sept 14) to learn what was going on. I'm not sure if I am forever banned, or would be able to visit friends there. No reason was given. I sent a follow up email sept 23. As of today Sept 30, still no response. Maybe I will hear back from Kevin in February?

We had a great stay at the Desert Springs Inn. Booking and check in were very easy, and the hotel,…read morepool and hot tub were very clean. The rooms are nicely decorated and the beds were comfortable. Definitely would stay again!

This is at the top of my list of all-time worst places I've EVER stayed - NOT KIDDING!!…read more This place is minimalistic (in the extreme - not a good way), which describes to a T how much care and effort they put into the cleaning and upkeep of this place. It also perfectly describes how much they care about the people who stay here!! I'll write more about our overall experience but I want to mention the bomb that cratered our already mediocre (at best) experience... This was a terrible experience! First of all, we spent $180 to stay here and it was very disappointing! There are multiple reasons but the biggest is that at 7:00pm when we turned down the bed we found mascara on the pillow cases and PUBIC HAIR in the sheets and there is basically no human contact here. We called the "emergency" phone number and it was a message saying to state your name and reason for calling and no one picked up or called back (ever) - very frustrating!! We eventually got a text saying that the facility is unstaffed and gave us the code to the laundry room to get clean sheets - and it didn't work. We let them know it didn't work and they said they have multiple properties and gave us another number that didn't work. They eventually said an inn keeper would come and an hour later we got a text that the inn keeper had unlocked the laundry room. (didn't even stop by to offer an apology or bring us our clean sheets but instead made us rummage through the laundry room to find clean sheets & pillowcases) Again, no human contact - we had to find clean sheets AND REPLACE THEM OURSELVES! - WTF!!? We asked if there was another room we could be moved to and were basically told tough luck, they were fully booked. This was such a sh!tshow - to the level that any remotely compassionate & caring hotel would have fully refunded our money and given a very sincere, in-person apology from someone (or at the very least refunded some of it) - BUT NOT THIS PLACE!! Not even so much as an apology or "sorry that happened"...NOTHING!! After that debacle Our Room - It was very minimalistic. Concrete floors, no rugs, no pictures or anything else on the walls and minimal decoration except one plant and 2 chairs that were not the most comfortable. There are no dressers, no drawers and no counter space to put your things on. There's just one small closet. They don't even have cups for water - only coffee cups. The lighting in the room is either on or off - there is no dimmable lighting. It's either hospital bright or pitch dark. (The lamps must have had 100 watt bulbs) There are very limited electrical plugs available. We had to plug in the coffee water kettle in the bathroom because as you can see, the only available plug was on the backside of the extension cord going up to the TV and the kettle cord wouldn't stretch that far. The Bathroom - Our shower had a curtain rod that caused the curtain to keep sliding open and it caused a large puddle of water to accumulate on the floor which came out into the room since the floors are cement (and are very slick when wet) With the toilet, I have had better legroom in the economy section of an airplane than the legroom from this toilet to the wall (about an inch more than 2 iPhones length - NOT KIDDING!) I mean seriously!! Look at the pics. It's ridiculously tight! And the shower head is very short - came to my forehead so I had to squat when washing my hair. Oh, and the ceilings are very thin - we heard every step from the people above (Glad they didn't stay up late!) On the upside: At least the wifi is good enough to stream Netflix. The coffee is actually really good but the only creamer they had was packets of powder coffee mate. They didn't have (or offer) liquid creamer of any kind, not even in the refrigerator in the common area. I felt like I was drinking coffee in a church basement. Pool / Jacuzzi area: The pool / jacuzzi area is pretty small and confined with lackluster furniture. Paint was peeling off the walls and there was green algae growing around the lip of the jacuzzi. There also seems to be a shortage of pool towels. This is very disappointing when the whole reason for coming to Desert Hot Springs is for the hot spring jacuzzis & pools! Overall this was an extremely, not only disappointing but outright infuriating experience! If the whole, pubic hair / mascara in the sheets debacle hadn't happen I would give this place 3 stars, but that situation was just unacceptable!! And those 3 stars are if you don't need anything, but the second you need anything from an actual human, you're on your own! I wouldn't even expect this crap quality of service (or downright mistreatment) from a $40 a night motel in the middle of Timbucktoo, much less in a resort hotspot like Desert Hot Springs. WE WILL NOT BE COMING BACK to this hotel!! I'm sorry we stayed here - If you choose to stay here, don't say you haven't been warned!!

Hotel 5* on newly renovated rooms Service 5*…read moreAmbiance 4.5 We frequently come here for a little get away to relax and play. We are staying in the newly renovated rooms and what an improvement! We stayed here in the older rooms before and we said it was looking a little tired. We are very impressed with the new rooms, the details and the color scheme is very serene with all the natural colors, it's definitely a 5* room.

After a decade of visiting Agua Caliente Rancho Mirage, an encounter with security left me…read morehumiliated and unwilling to return. I was a registered hotel guest that evening. After dinner at the steakhouse and gambling losses at the Pivat bar, I was considering whether to stay overnight or head home. I sat in the high-limit room with my black leather computer case, duffel bag, and drink. I was playing video games on my phone while waiting for deposits and transfers to post. A security guard approached and asked, "Do you know why I am here?" I answered that I had no idea. He told me they had been observing me on the surveillance cameras and wanted to know why I was there. I explained that I was a current hotel guest and was waiting for my deposits to post. He noticed the Navy emblem on my cap, and we briefly discussed my military service. He then asked for identification and inspected my bags with a flashlight--even after receiving confirmation that I was a registered guest. This happened beside another person who was gambling. A server also approached me for last call during the encounter. Other people in the room had backpacks and purses, which made me question why I was singled out. As a Black man, I felt profiled, embarrassed, and humiliated. I cannot know what motivated the guard, but I was left without a clear explanation for why my presence required this scrutiny or why confirming my guest status was not enough. I ultimately went back upstairs to my room. After ten years of patronage, this experience ended my relationship with the property. I will not return.

What a pleasure it was doing business with Big Bear Lakefront Cabins!…read more So easy to communicate with throughout our stay. We rented the "lakeview manor" (luxury cabin) conveniently located right behind oakside restaurant. Walking distance to the village was only 3-5 minutes! When booking with Lakefront Cabins they offer a 20% discount on boat rentals through pleasure point marina. We took advantage of this great value. Lakeview Manor cabin comes with an AC/DC pin ball machine, when I went to play it, one of the flippers wasn't working so I sent a service request out to Lake front cabins and they immediately sent a technician. Within an hour it was fixed. Very much appreciated! The cabin is equipped with oversized TV's, state of the art fireplaces, and modern style finishes throughout. It's a must stay if you're planning on visiting big bear.

The cabin is absolutely perfect for our family of 5. It's cozy and down home mountain vibe feeling…read morewith lovely perks of a keurig, electric fireplace, jacuzzi and cozy beds. The family fun garage was a blast for us. Card games, sports on the tv, and pool.. Thank you to the owners for sharing their gem!!! I have no affiliation with them, just had a fantastic 4th of July with my family at a great cabin!