I've been using North Bay Shuttle since they were referred to me several years ago and am now…read moretotally spoiled by their outstanding service. I use them for both business and personal travel logistics exclusively. They have never missed an appointment and have gone out of their way to accommodate me when I've encountered travel disruptions such as delayed flights. During the bad winter storms of February 2025, I even changed airports for my return flight because SFO was shut down ... and they were there to pick me up in Oakland at the new time. That kind of flexibility and service is rare ... and one reason I'll never go back to the express buses. John A.

I don't usually write reviews, but given my excellent experience with North Bay Shuttle I couldn't…read moreresist! We've been using their service for years to get to and from the airport from Sonoma County. They are 100% reliable - an important feature for catching a plane! The drivers are excellent - personable, safe and helpful. I highly recommend their service.

Amazing they were there on time Great service very helpful…read moreI'm disabled. Very nice awesome job

Awesome ride. He arrived early and was waiting outside when I opened the door. Friendly and super…read moreknowledgeable. Gave him an address and he knew where to go, didn't have to rely on Waze. Highly recommended!

Always on time with great drivers. My go to whenever I need a shuttle I recommend them 10 plus…read moreprices are reasonable. I have used their company multiple times.

Courteous, Professional, on time, good driver. Respectful of privacy. It makes everything very easy.read more

A stress-free pickup, on time, clean SUV, painless billing. No friction at all…read more Used OnTime Transportation for a 2025 airport run and would book them again without thinking twice. Called ahead to set everything up, gave them my pickup time, and when I checked in a few days before the trip out of pure travel anxiety, they had me down for the exact time I'd given them. Driver showed up right on the dot. The vehicle was a big clean SUV, plenty of room for luggage, and the ride to the airport was smooth and safe the whole way. Got dropped off right at the door we needed, which matters when you're pulling bags out at a busy terminal. The part I appreciated most was the billing. They invoiced me after the trip, so there was no scrambling for a card or working out a tip with the driver in the moment. Zero hassle on departure day, which was the whole point. If you want a calm start to a trip and not a coin flip on whether your ride shows up, book these guys. Worth it.

We have used On Time for years! They are the best! They are flexible and able to make changes for…read moreus. They arrive on time. The cars are all super clean and updated. The drivers are all very friendly and accommodating! We use them for all our airport transportation needs! I highly recommend them!

great service. last moment reservation. I was promptly picked up at Oakland Airport and swiftly…read moretransported to Marin General Hospital to attend my granddaughter's birth. Will definitely use them again.

The service I received a from Marin airport transportation was simply outstanding I was picked up…read morefrom SFO after a very long flight and was very pleased at the a kind efficient service I received that evening this is definitely a transportation service to use I will be using them again in the future

I decided to get car service to the airport and did some research. I ran across Tammy and she had…read moregreat reviews so I called her. She is very responsive and professional. Thank god I didn't drive because of all the storms coming through. She was a very safe driver, you can tell she's been driving for a long time professionally. I loved her personality and she made our trip so comfortable and easy. I will definitely be calling her again in the future.

Tammy is the best. She is professional, punctual and very friendly. She is now our go to airport…read moreshuttle driver. I highly recommend using her shuttle service for your Bay Area airport shuttle needs.

Everything was great! I spoke to and made arrangements over the phone with Sony. Not only did he…read morehonor the groupon deal I found online but made recommendations and helped finalize the stops on our wine tour. He recommended food spots as well. Our driver, Sonyia reached out the morning of as discussed and kept me up-to-date on her arrival time. She explained and confirmed our itinerary and took pictures of us several times throughout the day. They made the day smooth and hassle free. The limo was clean and well stocked. Thank you soo much for making my bestfriends' birthday celebration a success!

This organization is the most disgustingly run organization. I would recommend renting a pedal bike…read morebefore I would consider even funding this business. I don't think a singular person here is qualified to conduct any sort of business transaction. Save your money, if you're looking for luxury this is the last place you will find it. This business has no regard for their employees, customers, and have no intention of providing safe transportation. This business should be shut down. The limo broke down, thankfully while we were parked and no one was injured. No human decency and not one ounce of remorse. Extremely disappointed.

Beyond Expectations: Seamless Service and Unbeatable Flexibility!…read more From the moment we decided to book, the experience was absolutely five-star. The process was incredibly easy and intuitive, eliminating any stress and setting a positive tone for our entire trip. But what truly elevated this service from great to genuinely exceptional was their unparalleled customer support and flexibility. Mid-trip, we found ourselves needing to accommodate extra luggage that we purchased--a situation that usually spells out complication and hidden fees. We reached out just a few days before our scheduled airport pick-up, and their response was immediate and reassuring: "It was no problem." This level of effortless accommodation is rare and deeply appreciated. They went above and beyond to ensure our journey home was as smooth as the booking itself. We are not just satisfied; we are completely enthusiastic! This is definitely our new go-to service, and we wholeheartedly recommend them to anyone looking for a reliable, flexible, and truly customer-focused solution. We will absolutely be using them again!

Great communication, On time service and friendly drivers. They even waited for us when flight got…read moredelayed. (somewhat pricey but cost is quoted upfront and no surprises. Also, we don't have too many options around here)

I've used Veterans Airporter several times to get to and from both Sac and SF Int'l Airports and…read morehave always had excellent service. This time was no different, but I had a new driver, Tine (Tina?). She turned out to be great! She met me at my front door right on time and helped me with my luggage. It was a dark and rainy morning, but she drove safely and got me to the airport on time. Highly recommend Veterans Airporter if you want stress free transportation to your airport.

We had an early flight out of Sacramento. The last thing you want is stress of being late for an…read moreinternational (or any) flight. This service was communicative throughout the process, from confirmation of reservation through pick up and in between I appreciate that. Vehicle was clean and comfortable and driver was very professional. Arrived a few minutes early and ready to go. Definitely recommend

I've used Sammy and his drivers, specifically Jay, for years now. They are always punctual and…read moreprofessional. Easy to communicate with and always accommodating of any changes. These guys are awesome.

I have used Bay Area Airport Shuttle for the past few years and they never disappoint. Everyone is…read moreprofessional, on time and courteous with every pickup or drop-off service. I highly recommend using them for your shuttle needs!