Recently utilized Herman Jackson's cleaners to get some coats, shirts and pants done for a pending…read moreevent. Excellent job done with the actual dry cleaning. The staff was polite and attentive upon drop off and pick up. The cost for the 4 items I dropped off actually ended up being fairly reasonable as well. I was just a bit concerned about that as I wasn't told upon dropping them off. I was given the option of how quickly these needed to be turned around. Overall a very good experience. Nothing to do with Herman Jackson's, but parking is always an adventure in San Marco and it would be nice if they had their own parking. It would also be nice to have an idea of what the cost was going to be before leaving the drop off but the fact that it was reasonable more than made up for that. Great place to use of you need a dry cleaner in Jacksonville. I recommend you give them a try.

They always do an amazing job! Dropped off a suit to be cleaned on a Monday and had it ready before…read morethe weekend for me!

Dropped off 2 long dresses, 1 bridesmaids dress and 2 short work dresses and the cost was $172…read morebecause they classified all the long dresses as "gowns" saying it's the material even after explaining that the material was the same as a standard short dress. Won't be returning

I typically use this businesses services as a dry cleaner but we recently have had a washer machine…read morebreak down and required a "wash and fold" service for a small load of my casual clothes. On Saturday afternoon, I took my clothes in a basket with hangers to THE CLEANERS on Penman Rd. When I inquired if they provide a wash and fold service they seemed puzzled. "you don't need anything pressed?" The rude owner inquired. I replied "No, just folded". "What are the hanger for?" "Please hang the shirts", I said. He seemed disturbed by my request and was generally rude and uncivil. As a cleaner wouldn't it be obvious what the hanger are for??? He accepted the clothes and abruptly handed me the pick up ticket. It would not be ready until Tuesday, which surprised me that it would take so long for something that could easily be done on-site, but that was OK I was in no hurry. Tuesday afternoon I arrived to pick up my clothes, the lady who was working seem to have a difficult time finding my laundry. After about 5 minute search she finally brought out my basket. The total was $44.70, I felt that was high for a small basket of clothes, but I paid and inquired how were the charged compiled. " We charge $2.79 per pound". That seemed excessive but I paid and left. When I got home I weighed my clothes, basket and hangers. The total weight was less than 10.5 pounds, basket, hangers and all!!! I took the clothes back up and explained the discrepancy and the lady seemed perplexed as what to do. She checked my ticket and said I was charged for 14 pound. She re-weighed my basket and confirmed it was only 10.5 pound. Instead of an apology and a refund she called the owner (I assume). During her conversation with the owner she insinuated that I had removed items to reduce the weight. At that point I left never to return and told her that someone at this cleaners is a cheat and a thief! The scale that they weigh on is very simple and clear. It could not have been an honest mistake. Not only did they cheat and steal from me. They kept the nice felt covered hangers that I brought and replaced them with cheap wire hangers. They had my contact info if they wanted to make this right. But I never received an explanation, apology or refund. In my opinion this business owner is a THIEF and will CHEAT and STEAL from his customers. DO NOT USE "THE CLEANERS" on Penman Rd.

Paid $20 per piece for 4 pieces. 1 dress, 1 shirt, and 2 pants, clothes returned exactly as they…read morewere when I dropped them off. Same smell and stains. Would not waste my money here again.

One of the friendliest, most welcoming businesses in Jacksonville. Debi Sage is there to serve her…read morecustomers needs with snacks, refreshing drinks, and genuine hospitality. The quality of her work is superb. Your clothing is is not merely clean. It seemed restored. Her work is without parallel in this city.

do not go here. Gave us the wrong suit the day before a wedding. Won't return calls. Email and…read morephone won't work.

DO NOT GO HERE!!! Lost my husbands suit for OUR WEDDING!!!!…read more told me they did not have it, had to go all the back home and get the ticket and then came back and they found it. AWFUL CUSTOMER SERVICE. Still made me pay for THEIR MISTAKES. My hands were shaking and had the worst anxiety because they literally told me 3 times that they did NOT Have his suit. WILL NEVER RETURN.

Great service, fast turnaround, & at a reasonable price - but Tommy and his staff are the main…read morereason I'll keep coming back. They've turned something typically transactional into relational; great people all around!

They are the best of the best. Family owned, friendly, knowledgeable, and meticulous down to every…read moredetail. Been using them for over 28 years. This family would literally give you the shirts off of their backs!Alterations, wedding gowns, anything you can think of that needs expert cleaning....please support this terrific family. Drop off your cleaning and leave with a smile!!!

We used Pro Care Cleaners once despite their bad reviews, as it's close to our home. They put…read moreroughly 10 small holes in one of my newer dress shirts. I noticed the damages the business day after I picked up my shirt and took it to them. They refused to compensate me for the damages. Obviously I won't be returning given how the situation was handled.

Great great service very friendly people have my clothes done on time excellent job done all the…read moretime

I was looking for a facility that could accommodate the requirements for a military uniform. I…read moredropped off my dress blues and they were cleaned and pressed as well as you would expect from the Navy base. For pleased for $7

Love the quality of services they provide. I would recommend them to anyone. Plus they have a great…read moreturnaround. I don't have to wait long and they notify me when my clothes are ready.

Amazing service at an amazing price! The Puerto Rican lady is incredibly warm, friendly, talented,…read moreand knowledgeable. I always enjoy bringing my clothes here. Best in Town Cleaners 2771 Monument Rd Jacksonville, FL 32225 United States

Ruined pants , customer service was aloof, rude and not respectful. Expensive pants with no…read moreproblem with cleaners before until the color was 4 times lighter in the seams of the inner legs and the back of the pants. Ruined , very disappointed , will not be back .