The place is fine my review is based on the service. The machines are quarter machines and with each quarter you add the monetary amount goes down by 25 cents so it would eventually go down to 0. I mistook the machine telling me that, because apparently the machine changes to minutes once you put in the amount. I didn't realize that, because I was feeding two machines at the same time. I went up to the woman working, and told her that and she told me basically told me too bad, and I should have noticed that it changed to minutes. I tried to explain it to her how I interpreted the machines, because it is not posted anywhere saying that, and she kept interrupting me to tell me I was wrong. I attempted to tell her that I understood what she was saying, but she wasn't listening to me, because she kept interrupting me. So I asked her who can I speak to to see about a refund, and she head pointed in a direction and said the number is over there. I looked in that direction, and I asked where it was, because I couldn't see any numbers. She got agitated and said over there, so I responded again, where, I don't see anything, can you show me? She walks over to a window and moves a stack of clothes revealing a number behind it. I stepped outside and contacted the number, and explained what happened, and the gentleman who answered said that he would credit me the extra money to my dryer and that he would contact the laundromat and let them know. After my clothes finished washing I put my clothes in the dryer and approached the woman about the credit, and I started off by saying excuse me I contacted the number, and the man who answered said that he would call you to credit me the money, and she said that no one had called to tell her that. So I called the man again, and he said that she didn't want to do it, and that it really isn't that a big deal. I should just forget about it, and accused me of fighting with her. I maintained my position and said that I didn't fight with her I was trying to explain myself and that I understood what she was saying, but she wasn't even allowing me to speak or hear my reasoning. He said that after speaking to her she did not want to give me a credit, and asked if I could come back at a later time for credit. I said that yes in the grand scheme of things that it is not a big deal, but that this isn't customer service at all. I said that I approached her each time with an excuse me ma'am to get her attention and she has responded angrily and that I don't know what the employees problem is but it started way before I got there. He eventually said that he would call her again, and I offered to hand her my phone. I walked over to her and said excuse me he would like to talk to you, and she said give the phone to another woman, and I went to pass her the phone and instead she credited me the money. At the end of the day, I definitely will not be coming back to this place to do laundry. read more