My wonderful collector Lisa from the Philadelphia area commissioned me to paint this huge piece…read more(40x40") depicting the place her family stayed in Paris. So many beautiful memories for their family happened right here. I enjoyed painting it so much! I finished the first painting in January 2023. I took it to Artistic Wholesale. I'd been bringing my business to them for about two years. When I expressed concern about mailing such a large piece and when I asked if they could crate it, the sales associate pointed out that the guy who did the packaging had just walked in and I could ask him. I don't recall his name. He told me something to the effect of: "we do this all the time! It will be fine." Options of archival glass, museum glass, and plexiglass were presented to me. When plexiglass was suggested, I asked how it would look, and was told that glass would look the best. This painting was created to hang above a fireplace in the collector's home. I told them where the painting would hang and asked how plexiglass would look. I was told it wouldn't look as good as glass. No one mentioned anything about risk. So, I chose glass. I again asked: will this painting be ok being shipped with the way you package it? Again I was told, "no problem! We do this all the time." Once the painting was framed, which looked fantastic, Artistic Wholesale packaged it up to what they said was "UPS standards" and shipped it out. On February 14, 2023 I received texts, videos, and photos from my collector telling me that the package was completely intact, but that the glass was shattered, the painting was cut up beyond repair, and the frame had little nicks and cuts in it rendering it unusable. I was shocked and devastated, as was my collector. She told me that the only thing protecting the painting was a layer of foam core in front and behind the painting all wrapped in plastic sheeting material with a thin layer of bubble wrap. There was NO styrofoam, packing peanuts filling the box to cushion it, or corner pieces protecting the painting. Over the last months I've tried to get Artistic Wholesale to help make this right. I wish I could get UPS to reimburse my losses, but they have told me I can't get any sort of reimbursement, because it's now past 60 days. The UPS website indicates that only the shipper (which was Artistic Wholesale) can file a claim and, to my knowledge, they never did. The first painting took me 40 hours to finish and the second one took 26 hours ....not counting all hours of communication with my collector to assure them I'll completely take care of them; buying new supplies; attempting to get the frame company to cover some of the costs for this loss, my time lost in getting more commissions (I haven't been able to take any more new commission paintings while working on this), more materials, and new shipping costs; I've also worked for hours with a lawyer to try to get the owner of Artistic Wholesale to help out. The owner responded taking zero responsibility for what happened. Here's how I'm handling this situation for my customer: I've repainted the piece and am getting ready to ship the painting to a new framer near the home of my collector. I was fortunate to find a Fort Knox-type-impenetrable tube (from the kind people at Sugar House Awning) in which to ship the new painting. I'll roll up the painting, cover it in bubble wrap, and seal it inside this tube, then ship it off with the maximum insurance. This situation makes me sad, frustrated, and very upset that after YEARS of having a great relationship with Artistic Wholesale that the owner doesn't seem to care. However, it demonstrates to me, as a small business owner and consumer, the paramount importance of excellent customer service and taking responsibility for damages and unhappy clients. I'd recommend using another framer for your framing needs. I cannot in good conscience recommend coming to Artistic Wholesale because they don't own up to their mistakes nor do they take care of their customers when mistakes are made.

Amazing to work with these professionals. I have used this company twice over the past few years to…read morehang delicate art pieces. Both times I have had the same professional and efficient experience with every person I have worked with throughout the process. They communicate clearly and show up on time. The work is done efficiently and quickly with no surprises. I haven't used their other services but if I ever have need I will go to them first.

I had no idea this place existed until this week! I needed heart cut outs for a work project and…read morenothing was going to ship in time. I called Heartfelt to see if they had any paper heart cut outs or die cuts, and the woman I spoke with say I could purchase paper and cut out the hearts with their die cuts machine myself! When I got there and she realized how many I needed, she offered to have her team cut them out for me see i needed 100. She was already doing it for another customer and did it for me too! They were ready within an hour. The store itself is super cute. Lots of arts and crafts and scrapbooking supplies, and a bunch of tables to the right when you walk in. Three women were scrapbooking together on the tables! Love this place, great customer service and can't wait to come back.

Great service! Placed a fabric order by phone and Heartfelt shipped it that very day. Fabric was…read morecarefully packed and is in great condition. I'll definitely order from them again.

This company manufactures Cricut cutting machines, but refuse to support their machines. After…read moreusing my Cricut one time, the machine broke. Provo Craft told me that they will not support my machine, they will not repair it, and their only recommendation was for me to buy a new, more expensive machine. I will never buy another Cricut or Provo Craft product again.

Rating only the framing department at this location. I bought this custom 30x30 frame as a xmas…read moregift for this puzzle we put together; when we got it back, it was positioned upside down and not straight on the mat. We returned to let them know, and the manager told us "straight is a matter of perspective" which made us scratch our heads, because, umm, have they have never seen a globe? The department manager also said "you didn't give me any instructions on how to place it on the mat". Welp, you didn't ask, and I've never had anything custom framed before, but way to try and gaslight your customer. Anyway, they said they would try to fix it, so we left it there for another week, and all they did was flip it 80 degrees & reposition the hanging wire. When we went to hang it on the wall, we noticed how terrible and not flush the corners are, I've attached photos to show how crappy the construction of the frame is. $430 bucks later, very dissatisfied with the quality and the customer service and have no hope they would correct this and do it right even if I took it back again. Also, apparently no one wanted to sign their name to the quality promise sticker on the back, so that seems worthless. Needless to say, way over priced and they did a horrible job on this frame. 11/10 do not recommend.

I love Michael's -- and all their discounts they offer. I needed some cake decorating tips, and…read morethey had exactly what I needed, plus some fun tips that had only been available at baking shops for the longest time. Imagine my delight! (They also have an excellent selection of more common cake decorating tips.) Halloween and fall related decorations are in full swing. I thought it was fun to stroll through and look at all the new spooky and cute stuff. With all the cool weather we've been having, and seeing all these neat decorations, it's really catapulted me into the Halloween spirit. :) The best part was saving money at checkout. I saved quite a bit of money -- 40% off one item with a digital coupon, then at the end the cashier had another coupon for Labor Day. :) Very happy with my shopping experience.

They have everything - at great prices! A great craft store! You can spent a long time looking at…read moreeverything!

Hobby Lobby at Quarry bend in Sandy, Utah is a happy place to be. Friendly smiles, happy and…read morehelpful workers and caring demeanor. I have recently began doing more reviews because I feel that good businesses and employees should be acknowledged more. Patient service, nice selection of fabric for many of our sewing projects, and even for our garments. Good selection of cotton, cotton gauze, linen blends, and good prices and value when we shop. Every other week they have very good discounts and it's throughout the year, check out their ad online or the app. We have lived in Utah about two years and we have not been received with much welcoming by many people. We are Christian non denominational and I wear a Headscarf as in 1 Corinthians 11 shows for New Testament believers. Well in Utah we have been confused with Muslim and also being Latina we have encountered much racism ( which is not right to be racist to any race or religion by the way) Not at Hobby Lobby everyone has been respectful and welcoming. The workers at Hobby Lobby have been kind and engaging. Unlike in some places or stores we visit we have Peace and Joy when we go shopping for our sewing projects. I wish I knew names but everyone from the ladies cutting fabric to the cashiers have been very sweet and nice. I happy to know that the Manager at this location has been making good decisions about who works there and how they treat their customers. I hope God blesses the workers and their families and that they keep encouraged to do the work of The Lord. The Holy Spirit has been doing great things at this location and I know God smiles as He sees employees who are working for His Glory and who treat others with kindness.

I came here with a group of 4 friends, and we all had such a fun and amazing experience!…read moreWe found this place on Groupon (so we were able to get spoiled rotten for a great price, lol!), and although we were excited to make our own DIY spa kits, as first timers, we were also nervous and didn't know what to expect, However, the girl who helped us (I believe her name was Melonie) was amazing!!! She was super sweet, friendly, helpful, patient (which is a must with our group, he-he), and very knowledgeable about the crafts and projects at hand. My friends and I seriously I couldn't stop thanking her:) The only negative thing about this place, is that we're all now addicted, lol!

Great website! They have a lot of classes scheduled and super clear info. I scheduled a gift card…read moreto be sent to a friend for a Christmas present and she loved it. They even had a discount for the end of the year!

Calling all teachers-it's roll call time! If you haven't been to Lakeshore Learning Store, you're…read moremissing out BIG time. This place has every imaginable (and some that I could never have imagined) item you could use to educate your students. There are games, toys, science, art, craft supplies-name it, they've got it. I'm not a teacher, but was here supporting one and I was blissfully rocketed back to my elementary school days as I perused the bulletin board posters and felt story boards, to name a few. The finger paints are sealed, so I couldn't waft the happy scent of kindergarten across my nose...yes, I tried. Even if you're not a teacher, this store has neat things for parents as well. After all, parents are teachers too! And, heck, if you're not a parent or a teacher, I'll bet you a crisp 5 spot that you'll find SOMETHING in here that you'd like to have. Try me.

How have I never been to this store before? It is amazing! This will be my new go to for any gifts…read morefor kids or teacher related items. They have so many toys, crafts and academically appointed learning materials for your kids! Support this business!

I love hobby lobby because it's full of happy and helpful employees and great deals! If you are…read moretrying to decorate for holidays and upcoming seasons come to hobby lobby! I come here with my mom almost a weekly basis that lets you know how much I enjoy this store! gets me excited for upcoming seasons. They have a massive selection ranging for decor, toys, arts and crafts and so much more. I will keep coming back!

WOW! What great customers service. We were looking for a frame and went to the frame section, when…read more we got there, we were greeted by Mary. Mary went way above my standards of customer service I started in customer service at McDonalds, 51 years ago and kept customer in all of my future Jobs. Mary should be Customer Service women of the year!