Terrible business ethics. They service an apartment complex behind my home and the workers constantly blow leaves and rubbish over the fence onto my property in my pool. I called the owner and was told by the receptionist i would get a call back but he never called back. Reading these reveiws it looks like this is common practice for them. NO ETHICS read more

Second time I hired Yardmasters and they did a fabulous job. They are very professional and follow up on their work. If you want it done right and look great, call them. Very easy to work with too. read more

Got a house in merced that needed landscaping in the backyard, so we started calling contractors around the city and decided on YardMasters because they were licensed. In summary... we were very disappointed in their customer service and their lack of response to our questions. their work is okay, but more expensive.. We met with one of the owners who seemed really helpful, but once we gave them the first deposit, we found it hard to schedule when they would come. They would show up randomly in the morning and ring the doorbell (i guess as a courtesy to let us know they were there..but who wants to answer the door at 6am to find no one at the door). plus they would leave piles of dirt in the middle of the driveway, and cars blocking the driveway so we couldn't leave without causing a huge ruckus. they offer monthly service/maintenence for about 100 a month to help keep out the weeds (of which they didn't even clear out...just covered it with dirt). the backyard looks fine...but it wasn't worth the hassle. read more

I am extremely disappointed with the work that Yardmasters did for me. I had rock installed in my back yard, front yard and under some windows. The back yard was covered in weeds within the first year. Juan came out and gave me so many excuses, but bottom line is that they did not use quality weed mat for my circumstances. I now have an area of about 65 ft x 6 or so foot of weeds, growing like mad daily. Weed killer doens't do much, they die, then have to be pulled which is difficult for me to do. That was my reasoning for the rock in the first place. They are expensive, so beware. read more

Yard Masters was one of three bids I got for cement work on a new shop and water tank slab I was having built. They were the low bidder by a fair margin and were awarded the bid. Several things were wrong from the start. As soon as work was being started, I got a call from the owner stating his bid would not be honored because it was for a much smaller slab than was laid out, even though they had the plans and made an onsite inspection. Mistakes can be made, so I agreed to a price adjustment. Here is what I got: (1)The shop slab was poured 12 inches thick (specs called for 6 inches) waisting a fortune in cement which yard Masters has sued me for. Not to mention it is so high off the ground that access in and out is impossible without extensive fill and a retaining wall being built. If that wasn't enough, water on the slab puddles about an inch deep in the middle collecting around a support beam which was placed below grade, which sooner or later will rot. (2)The water tank slab, which has to be perfectly level, was bid to be excavated into a gently sloped hillside with a 6 inch slab. You guessed it. Virtually no excavation and a slab using double the concrete. This monster is poured 19 inches thick on one end. But the worst part is that the slab is totally unusable. It is 15 inches out of level from one end to the other. (3)In addition to the worst workmanship possible, I was billed for changes to the bid that were not authorized. So, it was the worst possible experience, worst possible workmanship, and I am facing a pending lawsuit for not agreeing to pay for their mistakes. I have documented this fiasco with pictures and a bid from another contractor for the corrections. I can be contacted by email at c107r@comcast.net. I hope this helps others avoid Yard Masters "Low Bidder" trap. read more

Very disappointed with our experience with Yard Masters. We set up an appointment for a free quote on a Wednesday for some back years cement work. The appointment went well. We were told we would receive a proposal via email within a few days. After a few days past a proposal was not received so I called to ask about the status and I was told I would get a call back within a few min, this happened twice. On the third time I called again I was being told they would give me a call back, however due to the time it wouldn't be until the following day or two. At this point I told the receptionist from Yard Masters not to bother with my request. I continued by stating that this BAD first impression of their company is a sign of their work and time management. Her response was simply, "Ok Miss Laura" read more

WAY too expensive for nothing. They charge $60 just for showing up, then it just goes up and up from there. The gal on the phone said that after they show up and automatically charge you the $60, they start charging you $12.50 every fifteen minutes. They seem to have dollar signs in her eyes, but nothing upstairs. read more

They leave messes at big house locations specifically at gerard ave. In merced ca they blew leaves into my yard and they take alot of breaks so most bushes and leaves are not done or they just leave the messes for other gardening companies read more

This business is very careless with customer information. Unless you want to become a victim of identity theft I would not recommend them. They leave copies of customers information, credit card information & checks left out. They are very unorganized. Owner Juan doesn't even know what's going on with his business. He lets his incompetent sister Cristina run the office & she doesn't even know how to use the computer. Very bad customer service & employer. Employees are forced to have lunch at desk & no breaks. Big red flag when they are unable to pay their bills on time & high employee turn over rate. Very unethical don't recommend doing business with them. read more

Yard Master did a fantastic job on designing and installing land scape for my back yard. All the workers were very polite and professional not to mention very hard workers. I highly recommend Yard Master. Thanks again Juan, Mayra and the rest of team for making my back yard an oasis. read more

This business is very careless with their work. Despite being given specific instructions not to trim a tree in our backyard, they did it anyway. What really makes this upsetting is our dog that is dying from cancer used the shade from that tree as her bed. IDIOTS. read more

Called Yard Masters to repair broken underground pipe, repair and replace sprinkler heads, and troubleshoot system at the rental I am living in. They found two more underground breaks and capped them, and created greatly improved pressure throughout the system. They also reactivated a whole station that was shut down and programmed my ancient timers correctly. Jeffrey be was the technician and he was awesome. Pricey but worth it. Now I can leave town and know the yard will not be dead when I return. read more

Own a property in Merced. Personally set up my service with the owner Juan almost 4 years ago now. Yard masters routinely services my yard every month. Requested a stop in service about 3 months ago. Called this week to reinstate and continue service. Juan didn't remember me or my home? I'm also being charged an extra clean fee which is the same fee that I was charged when I began the service almost 4 years ago in which the yard had been unattended to for almost 2 years at that time. It's only been 3 months? I thought they valued my long term business but I'm guess I'm wrong. read more

I had a yard that I needed fixed up ASAP. I contacted Yardmasters and they came out my house the same day. The price was really reasonable and the work was very good. Overall I am very happy and would use them again. read more

I had a serious leak from a water main at my sprinkler system manifold. I called Yardmasters. The young woman I spoke with said she'd check with the supervisor to see how soon someone could come out because they were really busy. She called me back within 20 min saying someone would be over in an hour. In an hour (right?!) Tony knocked on my door to fix my problem. He got it handled in about an hour. I asked him how it was they were able to come so quickly. He admitted as a supervisor, he doesn't usually do repairs, but knowing my dilemma he came out himself. I've been messing with this thing for over a week. I called a plumbing company that advised I call a landscaping company. I called a couple, no one was answering the phone until I called YardMasters. I'm having them back to remove a dead tree. I'm so grateful to find such helpful and competent folks to help me out. My husband and I planned to renovate the yard to be more water-efficient. We're calling YardMasters!! read more