I cannot recommend Shelby highly enough. She has a 'heart for service' that is becoming rare in…read morethis industry. She doesn't just book trips; she crafts experiences based on a deep understanding of my specific needs. If you're tired of generic AI-generated itineraries that don't know the difference between a tourist trap and a hidden gem, you need Shelby in your life. She isn't just a travel agent; she is a genuine travel guru. Shelby delivers exactly what an algorithm cannot: true anticipation of my needs. She stays ahead of every industry trend and is constantly seeking the absolute best value for my vacations. She's the person who calls me with a solution before I even realize there's a problem on the horizon. While most 'experts' just want a sale, Shelby invests the time to get to know you as a person. Come to think of it, she actually checks in on me more regularly than most of my own family! What truly sets her apart is her resourcefulness. Shelby is a master of the 'little details' and is always proactive about following up. Shelby has been my advocate through thick and thin, even resolving issues she didn't create with total grace. Whether we're chatting over text, email, or a phone call, she makes the entire process effortless. Foremost, I'm lucky enough to call her a friend--a fellow connoisseur who is as passionate about the world as she is about her clients. Whether you travel once a year, or like us at least once a month, save yourself the stress and just call Shelby. Shelby and her team are the BEST!

I have been booking my family cruise with Ms Dina Aveno and all the trips have gone very well…read morewithout any problems. This is is because Ms Dina and her team go over and beyond to solve any issues that come up before we embark on our cruise every time. This is why we always rely on the cruise web to organize all our vacations.

Walked in to get set up with AAA car insurance in Virginia after moving here from California. There…read moreweren't any in-person agents available to see me, so the receptionist asked me to talk to an agent on the phone, gave me some scrap paper, and set me down in a random empty seat to talk to an agent on the phone. Unusual, but I went with it. I did end up getting a policy that was a decent price through Progressive (AAA partners with a number of other insurances in the area to give you the best deal), but my representative ended up adding my card to someone else's policy because she accidentally had their window open while taking my card information, which has ended up in $410.20 of excessive charges on my card, $167 of which has been refunded as soon as the OTHER customer realized the mistake, not the agent! The agent then insisted the issue is fixed, and then the rest hit me as re-occurring charges which is now supposedly fixed again but the refund is now stuck in limbo for a month while Progressive tries to send me a check via snail mail!... Totally unacceptable that they'd put my card info in someone else's account and then take so long to get the money back to me. Highly disappointed in my experience here.

Did you know AAA members can use the notary services!…read more I've been a AAA member since 2009 and have rarely used my benefits as I'd considered it more like insurance for "when" I needed the car towed or "when" I leave the lights on and need a jumpstart. I'd never considered using there travel services until my husband suggested it as an alternative to going to the post office for a new passport photograph. I went into the AAA office with 4 tasks and a short timeline: - Get Passport Photos (the local post office stops photographs at 2PM) - Update my membership to my married name - Notarize a name change document - Get a TripTik for upcoming travel to the far reaches of British Columbia The best part about my experience is that I was able to have the same person help me with all the tasks. The second best part was I didn't have to wait long (less than 30min from arrival to out the door) for all tasks to be checked off my to-do list. Based on my experience, I'd be willing to consider using AAA for travel services more broadly. The one statement that proved to me AAA was no longer "my parents" AAA was when then said, "well, sometimes you find a better deal on lodging using AirBnB!" Can you imagine? The old diamond system still has some value, but it was a welcome sound to hear that AAA understood the direction of more technically savy travelers.

Used American Express travel agency twice to go to Mexico. They knew all of the resorts, helped us…read morepick the one that fit our requirements and took care of all the booking and travel arrangements. What was also very convenient was an American Express van picks you up at the airport in Mexico and brings you to your destination and brings you back!

We are using this location for card replacement. The agents were rude and unwilling to assist, even…read morewith Amex corporate involved. After 3 hours she then spelled the name wrong on the new cards.

Travel agent was great on our first trip, but not on the second trip. I would not use her again and…read moreI'm not sure I would use this company again as well because they only book you in hotels that are very high rated and obviously very expensive and they get a kickback, of course. Just not the most pleasant experience because of the second trip.

I worked with Deborah on our trip to Scotland and Ireland. She was wonderful...had great…read morerecommendations on our entire vacation. Her suggestions were helpful and end of the day after discussing our thoughts, she was able to hit the ball out of the park. She was also super flexible as we booked some of the smaller tours during our trip as well as some of the transfers...however, she provided the guidance we needed. I believe that to have the experience we had, communication is key...and that was achieved beyond my expectations. Looking forward to working with Deborah on a future adventure!

Jeannine helped setup our honeymoon to Tahiti (Tahiti; Moorea; Bora Bora). It was absolutely…read moreamazing! In fact, it may of been the best vacation I ever had (I've traveled the world). Jeannine made sure each detail with the transport to and around the islands were taken care of. My wife and I just showed up and enjoyed the experience. In addition to all that, Jeannine made sure to find the timeframe we desired while keeping the budget manageable. She even arranged everything in a short time!!! As far as my wife and I are concerned, she is our permanent travel agent (lol). I highly recommend using her!!!!!

When my husband and I learned that we were expecting, I knew we had to get a babymoon to Europe…read moreplanned but the thought of where to go and what to do was overwhelming. I reached out to Jeannine and she helped us through it. After talking with me, we decided on Germany and Austria, Munich and Salzburg specifically. With our interests in mind, and some imagination on her part, she mocked up an itinerary for us. Since we were flexible on dates there was some back and forth on exact dates and activities. She patiently worked with us to plan an itinerary that we liked and after realizing our trip was longer than initially thought, also worked in a few days in Innsbruck. The trip was great. We had two small hiccups while in country but Jeannine quickly and flawlessly worked it out. It was great to be able to shoot her an email and know she would work it out, we could continue on our trip stress free. You're in good hands with Jeannine.

We recently had Scott do our travel plans to Florida. He was so prompt, courteous and made our…read moretrip real easy for two women to take off by them self! We had a great time and didn't have to worry about a thing! Hats off to Scott. Debbie Phelps Brenda Milhon

Coming back form Punta Cana, we were put on a connecting flight. Once we got to FLL, we were told…read morethe flight to BWI is leaving in 4m and we would not make it. We were told we could get the next flight to Midway then another flight to BWI, which would get us home by 1:30am OR wait until the next day! With no choice, we opted for the flight to Midway, checked our luggage and proceeded to the gate. We then heard they were still calling for passengers for our original flight so we hurried to the gate to see if we could still get on. We were told yes, but our luggage is still going to Midway and we'd have to go to BWI after 1:30am to retrieve it! We should NOT have been booked for a connecting flight with only a 2hr timeframe between flights! This travel agent had no sense or idea as to how long it would take to get thru customs!!! Very, very poor customer service!

Holly went above and beyond helping me and my husband with our travel arrangements…read more. We are octogenarians and find dealing with technology challenging at times, so her help and support was invaluable with our last trip Health issues were involved, and we don't know what we would have done without her!!

do not go to roatan honduras or on norwegian cruise lines. we are prey. danger and insurmountable…read moredebt is what you will be left with.

Calling out Drew Smith for his proffesionalism as a trainer of many scuba skills. I also trust Drew…read morecompletely as a scuba equipment maintenance and repair technician. When you need your scuba regulator (life support equipment) inspected and maintained, you can feel safe in his hands. He's an asset to Diventures indeed.

Thanks Diventures and Diveventures Virginia for making the Secore trip to Curaçao amazing! Amazing,…read moreeasy week of diving some beautiful and alive corals reefs. It was great learning with Sabrina, Dirk (and Paul) about the work Secore is doing to help the reefs! Thanks Wille (Duane and Josh) for helping sort through the selection of flashlights and making sure I had my Big Blue flashlights I wanted for the trip. I preferred having the red lens and the marker light at night! Also, the 1 mm neoprene top was perfect weight for me. Thanks Drew and Tracy for making sure my gear was good to go. And MaKenzie and Nathan for facilitating it all and positive vibes! Coming from another Diveventures shop, its great to see the family grow! Thanks oceanencounters_curacao for the photos!

I contacted Scandia World Wide Travel to help arrange a 6 day trip to Barcelona. I am so happy I…read morefound them! A short time after my initial call I received a questionnaire asking about our travel preferences, ages of travelers, budget, and the types of hotels we prefer, etc. Based on our answers to their questions, Sari and Taina were able to quickly create the perfect trip for our family! Everything was fabulous from the hotel to our tours and cooking class! Most importantly, I knew that they were just a phone call or text away which gave me peace of mind! I cannot wait to use their services again!!

Taina and Sari are the best! They planned my 2024 Cambodia/Vietnam trip and took care of all the…read moredetails. That was such a fun vacation!