Five stars to the lovely and hardworking TSA staff who kept a happy atmosphere and the line moving…read moreduring a significant government shutdown. We were in and out in less than ten minutes, even during a busy spring break season. I truly cannot be more thankful and appreciative.

DCA has the convenience factor going for it, but the overall cleanliness leaves a lot to be…read moredesired. For an airport that sees this much traffic, the upkeep just isn't where it should be. The bathrooms in particular feel overdue for a full overhaul--dated fixtures, worn surfaces, and a general lack of freshness that makes quick stops more unpleasant than they should be. Food options are another weak spot. For a major airport in the nation's capital, the selection feels surprisingly limited and uninspired. A few more modern, varied, and well‑maintained dining choices would go a long way toward improving the traveler experience. Three stars feels fair: the location is great, the layout is manageable, but the cleanliness and amenities need real attention to match the expectations of today's travelers. Safe travels

I can't believe I have not reviewed Reagan National Airport yet…read more Reagan is a national airport only and it employs friendly, local staff. It is located in Arlington, VA and this is as close to Washington, DC proper as you're gonna get with an airport. This airport has grown and expanded over the years and was once a very small, one terminal airport, but that was before the Reagan years aka his name was added to it. The airport is very easy to navigate, due to its smaller size, and they are still upgrading - I mean does it ever really end lol. You can easily access the airport by car, uber/taxi and or metro, which is a huge plus for both local peeps and out-of-towners. All the necessities are here from travel shops to souvenirs to food & drink. Restrooms are modern with all automatic amenities and they are kept very clean. Welcome to DC and we hope you enjoy your stay in our Nation's lovely Capital because we're happy you're here. Cheers!

This terminal was very small, cramped and chaotic…read more I walked here from the metro and it's a bit of a hike from the metro stop from Terminal 2 to Terminal 1 - probably a 10 minute walk. I'm pretty fast and fit and I was sweating! Not a lot in the way of food - I ate at the only "real" restaurant here, Reservoir, which was French and expensive but, pretty good. It's a nice place to hang out with charging ports while you wait bc, once you leave, there isn't really anywhere to relax or sit by the gate. Small shopping tunnel as you walk to the "gate" area with a large bar and it was pandemonium. Loud, crowded and bumping into people, not enough seating for the amount of people, etc. Something I havent' seen at an airport before... that's for sure. Not comfortable but it's a well-oiled machine cranking out the boarding and flights. The spherical shape the Southwest flights leave from at gates A1-A8 or so was extremely cramped, loud, and chaotic as about 3 flights were boarding and lining up back to back - the lines overlapped with other gates and boarding and the agents were calling over one another with directions. Our gate agent was a pro - fast and efficient boarding and we were ready to hit the road. Very friendly and easy boarding experience. I haven't flown Southwest in years and it was a nice plane and great boarding process. Southwest did a good job here - but, boy, was it an interesting experience with all

Airport - the DCA…read more I've connected through here a few times and for my last visit, I actually had this as a destination / departure airport. Getting out of this airport was relatively easy: plenty of signs pointed the way to the rental car shuttles and I was on my way in a jiff. For the return you really notice that this place has been around for a long time based on the architecture. Rental car drop was a snap and the shuttles get you to the terminals in short order. I loved the bronze statue of Ronald Reagan that is standing out front of Terminal 1 (old terminal) and the adjacent Terminal 2 appears to be the more modern add-on to the original airport. TSA and security lines went smoothly and I had plenty of time to kill so walked around and noticed the abundance of shops and places to eat. Restrooms were very clean and well lit. Just a very good experience both coming and going.

Airport was easily accessible via the Metro system. We were in Terminal 2 serving American Airlines…read moreand it appeared updated and well maintained. Plenty of restaurants, gate seating, charging stations, and restroom facilities.

I prefer Reagan National over Washington Dulles any day of the week. Easy to navigate. Gorgeous…read morehigh ceilings with clean and stylish amenities, plenty of premium clubs if you are a AA Admiral, AMEX Platinum, or United Club member. Lots of food vendor options. And overall, an easy travel experience outside of when there a plane delays. Since we are usually flying into DC as opposed to out, it's easy to access all the major points so long as traffic isn't bad or during rush hour. From the terminals, you can see the U.S. Capital and the Washington Monument looking firm and erect, erect and firm. And if you want to access DC via the metro, there is a station right there to take you into town within 10 to 15 minutes. Arlington is right there as is the Pentagon. One of the better airports in the country.

Easy access to parking and close proximity to everything DC, NoVA, and Maryland has to offer…read more Terminal to arrival/baggage claim was a very short distance away. Definitely easier and better in that sense compared to flying in and out of IAD. Garage parking is free for the first hour. Something we take for granted as many other airports don't offer such a thing. Too bad just about all eatery places were closed when landing at 9pm or so. I wouldn't mind flying in and out of DCA in the future.

Metro Wash sounds like a Laundromat. I assure you, it's not…read more This is the company that runs National Airport, and in my opinion they really need to invest in some extra employees, so that when you show up, you know what to do, and there is somebody free to help you - because right now it's a bit of a wasteland in here in terms of people helping out. At least it's not an absolute Zoo like a lot of airports.

Airport is conveniently located and easy to get in and out. The flight arrival area below needs a…read moredesignated spot for Uber/Lyft. Similar to a lot of U.S. airports this one's interior needs to be updated. The bathrooms are old and cramped. Under Trump's infrastructure plan hopefully this airport will be on the list for improvements.

Just used them a 2nd time for family visit to Arlington National Cemetery family member gravesite…read more area. Had my Moms with me who are seniors and disabled and they were great with Mom and Mom in law both... Thanks for all the help in a challenged mobility situation for both Moms and striking the right vibe to deal with an emotionally challenging situation well... Things flowed really well... They are my go to folks whenever I'm in DC area... Evelyn

The driver came in a timely fashion and was very Courteous to my entire family. The vehicle was…read moreclean and our driver (Mostafa) kept us entertained by highlighting all the monuments around DC.

The South Pier includes gates 15 through 22 and at busier times, there gets to be quite the long…read morequeue. But they also have TSA Pre-Check and because I have a Known Traveler number, I get to use the great line that's just like security was ten years ago. Laptop stays in, liquids stay in, shoes on, and only the magnetometer. Yay! The agents I have interacted with here are just fine.

Early in the morning, a long line was created due to a TSA drug dog was being used as another…read morescreening barrier. This dog did not have the training as police dogs in my opinion. The dog sniffed me twice and I continued to walk to the next line of screeners. All of a sudden, the handler runs in my direction and a screener yells, "we have a hit" and proceeds to escort me to another area because they claimed the dog sniffed contraband in my computer case. A detailed search through my bag, clothes, and a residue wipe to detect explosive was performed on me. After 10 minutes, I was given the green light but noticed the dog was not the one responsible for placing people into additional screenings. It was the handler who arbitrarily selected people in line and would claim the dog signaled for possible illegal contraband. I realize this is Washington DC but what a major abuse of power and a waste of valuable resources. Next time, I am avoiding DCA and driving in from PIT...a 3 hour drive but without the humility or embarrassment of being accused of having drugs on you and going through additional screenings to keep TSA employees busy instead of playing with their phones all day.

They lost my mom's antique furniture. Who cares if it's insured? It's not replacable…read more Non-existent customer service.