**Terrible Experience -- Avoid This Place**…read more If I could give this place negative stars, I would. We went to this sad excuse for a restaurant last night, and unfortunately, it was one of the worst dining experiences we've ever had. Our party of five adults (plus a young child) waited nearly two hours and never even received food for most of our group. Two of the adults were served, but the rest of us were completely forgotten. After more than an hour of waiting, we finally asked what was going on--only to find out they had*never entered the rest of our order at all. At first, they told us our food was "just a little behind" and on its way, but that turned out not to be true. Then they even tried to serve us another table's order--who had just arrived--so that's when we realized our order had never been placed, or had been given to another party. After we complained several times and had to flag down multiple people for help because our server had disappeared, we finally got them to put in our order. When they did finally start bringing food, they brought the dishes out one at a time, with more than 30 minutes between each. By that point, four of the six people in our group (including the child) had already left. I asked for my food to be packed to go because everyone else had already left, but they put the meat, vegetables, rice, and noodles all together in one box, turning it into a watery, soupy mess that was completely inedible. Both entrees we were served had to be thrown away. Even after explaining everything that had happened, our waitress disappeared for another 20 minutes. We had to flag down three different servers just to get our bill--for a meal we never got to enjoy. In the end, we were **extorted for over $70** for an experience that was beyond unacceptable. Whatever you do, **DO NOT VIST TOKYO STEAKHOUSE in AMARILLO TX.** You'll wait for hours, get little to no service, and walk away frustrated, hungry, completely ripped off, without an explanation or apology. This was one of the most disappointing restaurant experiences we've ever had. We waited hours only to have our pockets picked by these people. In the end, we went home, and still had to make our dinner. Don't waste your time on these clowns.

Came here with a group of 5 and the wait wasn't that long. The mushroom soup was delicious. The…read moreginger salad was also good. The hibachi steak although I asked for it medium - the entire table steak came out medium well. The overall server was really good. The rice was good and the noodles were okay. I wish our hibachi experience with the cook was better - everything felt rushed.

Very nice people. Very fast service. The food came out very hot. A reasonable price. generous…read moreportions.

We eat there weekly and have since it opened. OUTSTANDING FOOD! from the steak to the soup to the…read morecurry dishes to the noodle it's wonderful. Always spotless too!!!!!! Don't miss this hidden jewel !!!!

We were told 20 min wait, 40 min later we were offered to share table with another group. Nice…read moretry but no thanks that was arguing with themselves. We want to eat and relax not sit at a table with strangers that are bickering.

This restaurant offers a one-of-a-kind experience with good service, a neat rain show, and a…read morevariety of cocktails. The staff is attentive and fun. The cocktail menu is creative and well-priced, featuring both classics and unique house specialties. the menu has a ton of options. I would recommend and will go back next time I am in town.

Food service great!!customer service is awesome!!!!!!!!…read more Sushi is fresh and amazing!!!!

Great atmosphere, it was a first time for me! My wife and daughter had visited before and they…read moreloved it! The sushi was excellent, the service was prompt and friendly! Will definitely go back!!

Had the chicken lunch portion yesterday and an order of egg rolls and everything was great! It was…read morehot, delicious and the customer service was fantastic! Pay for extra of the sweet chili sauce - it's amazing!

This is a hidden gem . If you like Sakura you will LOVE…read moreHibachi, it's become a favorite for my husband and I we get it at least once/twice a week. We have introduced it to our family and friends and they love it as well! Definitely recommend it, very clean, organized (they use little pagers to get your food when it's ready).

Yummy food, Great service! It's a great place to for lunch. We'll definitely be coming again.read more

Service was over the top! The lady working the drive-thru on Saturday night was so kind. She had…read morethe kitchen staff start our order earlier than our pick-up time, as we were arriving early from out of town. When she saw we had dogs, she offered us pup cups, which were devoured (by our two dogs). We had the spring rolls, steak fried rice, and orange sriracha chicken fried rice. The meals were generous portions and I slept very well that night, thanks to a nice dinner. I'm not sure the order I received was the orange chicken or the SRIRACHA orange chicken, but either way I enjoyed it (my chicken didn't taste spicy to me, but my taste buds are always struggling for more spice). The veggies were way better than I expected and not from frozen ingredients, that I could tell. This place has above a 4.5 star rating on Google so not sure why the Yelp rating is so low. We will stop here next time we are in Amarillo. Hope it's soon. Hope it's #ChopChop

This sushi tasted rancid, and the avocado was old. I would not order again. The portions are good…read morefor the price, but the overall freshness is not up to par for such a high-end restaurant. The service was okay at best. The ambiance was nice, as well as the music--even if I did just order takeout. The waiting was reasonable, and they were quite quick. But the food was a huge letdown. I do not recommend this to anyone; save your money and go elsewhere.

Absolutely horrible. I ordered take out today on Valentine's Day. They told me the wait was 30…read moreminutes which was okay, I paid for the order and I ended up putting a stop watch on my phone. I left to run some errands I returned a whole hour later and the lady tells me that my sushi order of a hot Cheeto roll is going to take another hour. This is absolutely insane. At this point I'm wondering if she ever put my order in.

Wife and I drove out and ordered hibachi steak with veggies and fried rice. Huge portion size and…read morecame with two egg rolls. Also got an order of pot stickers. Food was delicious. Steak was tender and had good flavor and the rice and veggies were delicious. Pot stickers were crispy and had good flavor as well. Had enough food for probably 3 meals each!! Highly recommend

guy running the place needs a lesson on being friendly. don't you dare try and ask anything if the…read morewindow is closed.

Came here on a recommendation, and we were pleasantly surprised…read more Restaurant was very clean, staff were friendly and helpful. Food was delicious! We will be back when in the area.

The service tonight was awful! I arrived with a party of four people ,we were directed to "sit…read moreanywhere" by another staff member . we waited 30 minutes ,and were not given drinks or menus ,or even spoken to by the waitress . They gave several people that came in after us menus and drinks . This was very disappointing considering we are frequent visitors ,their service is not usually like this . :(

Jute food tasted great the service was extremely fast I'm really glad ljs was packed so we looked…read morefor something else and it was great

The Service, Ambiance, and Food all on point! The music was much needed and absolutely loved this…read morelittle escape from the Chaos. Definitely will be nee favorite in the neighborhood. Walked out with a full tummy and blessed heart.