This was my first time in this store. I was shocked. I mean it was clean and easy to find items and…read moreof course sales. The customer service was great and the prices were right! Don't be afraid to try new things.

The drain auger at $14.99 sounded too good to be true but I was thankfully proven wrong…read more Additionally, Jim provided a friendly checkout experience. He deserves a raise.

Was in Newark Delaware area and visited this Home Depot . As always lots of stuff in Home Depot …read more. went on Black Friday day .. they had some pretty good sale going on . Service was ok. Billing was quick . Lots of parking outside . Paint section was good. Wish the service was quick in pant section. There could be more help in pant section. Garden center was good too.. overall a good experience... 4 stars .

I only came for one item which was some fly spray to prepare for a bbq. When I walked in all…read moreassociates were engaged with customers. The shelves were neat and full. Definitely coming back.

We just left Pax Ace Hardware where i stupidly purchased a pair of women's garden gloves. I chose…read morethe gloves because they looked like very good quality and the price was marked $3.00 off the original price. When I got to the register, the gloves were not rung up at $3.00 off. When I questioned the cashier she asked if I was a member and I said no. Her reply was we ran out of sign up sheets or I would sign you up. Well, guess what---not that it matters to anyone but I guess they won't get my business anymore. I worked in customer service for 30 ish years for a major chemical company and I gave excellent customer service and expect it in return. It must have been a weak moment for me as I left with the gloves at the original price. I normally would have left them there . Garden gloves are not a hard to find item. Also, I will give the gentleman that checked on us the benefit of the doubt...question is Was he checking on us to make sure we were purchasing or really wanted to know if he could help us find something....Even through I had the item to purchase in my hand at the time. PAX Ace Hardware, prices corner, Wilmington DE..Host reference 783240 G83240. Customer #5, ...details, just in case, someone wants good customer service reviews.

I love this store! Always find what I need! When I need more help I find my main man Randy and he…read moretakes me where I need to go! This store is better than those big box stores! Keep up the great service! Thanks again!!

I purchased a refrigerator on 8/26/25, I paid for the installation and the removal of the old…read morerefrigerator. Apparently, my order was entered incorrectly into their system and my order was canceled. I called the store and on the fourth attempt, I finally was able to speak to a team member. I asked for the general manager who needed to call me back as he was busy with a customer. Once the general manager called me back, he offered to enter my order back into the system and I would only need to come back into the store and pay for it again. Not a big deal, the issue was that the refrigerator would not be delivered on the promised date. I travel extensively for my job and curtailed my schedule for this delivery. The general manager did not offer any further discount or any type of recovery for my inconvenience. I understand that things happen, but how you deal with issues is what separates you from the competition. Unfortunately, the competition has won me over. It's a shame as this was the closest store where I could make such a purchase.

This is a nice store but if you need help with something special, forget it. I needed to order…read moresome custom blinds. I knew what I wanted, but needed a store representative to write up the order. I did not want to go to the store only to find that there was no one on duty in that department, so I tried calling to see when someone would be there who could place the order. I called repeatedly for 3 days and was never able to reach someone who could help - my call would be transferred, no one would answer, it would be transferred again . . . etc. So I finally went to the store and asked them to page someone to come to that section. The person I asked checked the schedule and said that yes, the custom blinds person was there. I waited for about 10 minutes and never heard the page, so I went up front again. This time I did hear the page, but again I waited about 10 minutes and no one came. They paged a second time and still no one came. I went back up front to see what was going on, but this time couldn't get anyone's attention, so I left. I'm ordering from Home Depot instead. It cost 5% more, but at least I was able to get help! The lack of service here is really really bad!

More like a five and ten cent level store. Good for a quick drop-in for a box of nails, or a paint…read morebucket, but not a real hardware store as compared to Lowe's or Home Depot. Also, the boy who sits by the key cutting section doesn't understand tools or product specification requirements. Wouldn't recommend for real hardware or tool needs.

Dave is Awesome! He's always got a solution and the perfect tool for what I need to get the job…read moredone!

Great sales assistance, pricing on some items are less than the big stores, and the ones that are…read morea higher price, don't justify the cost to drive .

I frequent this hardware store just about once a week. The staff there is not only helpful and…read moreknowledgeable but friendly too. I'm always bringing in mysteries to solve or challenges to overcome and I always leave with a solution. Parking is convenient. They also carry Benjamin Moore products if you are looking for paint. They are also very involved with the community here!

Upon entering you will see the usual. I was able to find what I was looking for so I thought the…read moreselection was up to par. The value was comparable to other hardware stores. The service is what made it for me. The cashier has been there for years and is a real sweetheart. It's nice to still see good, old fashioned customer service in an era where few people have the skills.

My rain gutter straps snapped after a windy day and Pennsville Community Hardware had the gutter…read morestraps/gutter hanger that I needed to reattach my gutter to my garage

Local small town family owned hardware store. Plumbing Lumber Hardware. Paint all you need Rental…read moredepartment as well.

This is an amazing small business that actually cares about customers! I had an unusual situation…read moreand request. The employees worked with me and really made my day! I truly appreciate the amazing customer service. You won't find service like I received from a big corporate hardware store. I can't recommend them enough! Go Dolphins!!!

We go every Sunday. The food n the staff are 5 stars. Watch out for the pancakes they are Hugeread more

This is my goto place for all those household DIY needs. I often leave with items from four…read morecorners of the store. Nice people and good inventory.

I have been shopping here for more years than I can count, certainly over 20 years. The staff is…read moreso wonderful and they are always there to greet you and assist you with whatever you are looking for. I am all about small business and love that this is a business that has been run by generations. They are wonderful!