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    Yale Electric Supply

    3.0 (2 reviews)
    Closed 7:00 am - 3:30 pm

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    9 years ago

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    9 years ago

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    Pax Ace Hardware

    Pax Ace Hardware

    3.8(16 reviews)
    5.5 mi
    $$

    We just left Pax Ace Hardware where i stupidly purchased a pair of women's garden gloves. I chose…read morethe gloves because they looked like very good quality and the price was marked $3.00 off the original price. When I got to the register, the gloves were not rung up at $3.00 off. When I questioned the cashier she asked if I was a member and I said no. Her reply was we ran out of sign up sheets or I would sign you up. Well, guess what---not that it matters to anyone but I guess they won't get my business anymore. I worked in customer service for 30 ish years for a major chemical company and I gave excellent customer service and expect it in return. It must have been a weak moment for me as I left with the gloves at the original price. I normally would have left them there . Garden gloves are not a hard to find item. Also, I will give the gentleman that checked on us the benefit of the doubt...question is Was he checking on us to make sure we were purchasing or really wanted to know if he could help us find something....Even through I had the item to purchase in my hand at the time. PAX Ace Hardware, prices corner, Wilmington DE..Host reference 783240 G83240. Customer #5, ...details, just in case, someone wants good customer service reviews.

    I love this store! Always find what I need! When I need more help I find my main man Randy and he…read moretakes me where I need to go! This store is better than those big box stores! Keep up the great service! Thanks again!!

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    Pax Ace Hardware
    Pax Ace Hardware
    Pax Ace Hardware

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    Lowe's Home Improvement - Don't judge a book by it's cover. They look nice, but stop working in 2 years.

    Lowe's Home Improvement

    1.8(48 reviews)
    0.6 mi
    $$

    I purchased a refrigerator on 8/26/25, I paid for the installation and the removal of the old…read morerefrigerator. Apparently, my order was entered incorrectly into their system and my order was canceled. I called the store and on the fourth attempt, I finally was able to speak to a team member. I asked for the general manager who needed to call me back as he was busy with a customer. Once the general manager called me back, he offered to enter my order back into the system and I would only need to come back into the store and pay for it again. Not a big deal, the issue was that the refrigerator would not be delivered on the promised date. I travel extensively for my job and curtailed my schedule for this delivery. The general manager did not offer any further discount or any type of recovery for my inconvenience. I understand that things happen, but how you deal with issues is what separates you from the competition. Unfortunately, the competition has won me over. It's a shame as this was the closest store where I could make such a purchase.

    This is a nice store but if you need help with something special, forget it. I needed to order…read moresome custom blinds. I knew what I wanted, but needed a store representative to write up the order. I did not want to go to the store only to find that there was no one on duty in that department, so I tried calling to see when someone would be there who could place the order. I called repeatedly for 3 days and was never able to reach someone who could help - my call would be transferred, no one would answer, it would be transferred again . . . etc. So I finally went to the store and asked them to page someone to come to that section. The person I asked checked the schedule and said that yes, the custom blinds person was there. I waited for about 10 minutes and never heard the page, so I went up front again. This time I did hear the page, but again I waited about 10 minutes and no one came. They paged a second time and still no one came. I went back up front to see what was going on, but this time couldn't get anyone's attention, so I left. I'm ordering from Home Depot instead. It cost 5% more, but at least I was able to get help! The lack of service here is really really bad!

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    Lowe's Home Improvement - I wished I used them more often. I would have figured out how poorly these were made sooner, within Samsung's meager 1 year warranty.

    I wished I used them more often. I would have figured out how poorly these were made sooner, within Samsung's meager 1 year warranty.

    Lowe's Home Improvement - So new I had the tape on the appliances.

    So new I had the tape on the appliances.

    Lowe's Home Improvement - A washer this new should actually work...

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    A washer this new should actually work...

    Yale Electric Supply - lightingstores - Updated May 2026

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