Shout out to the men and woman at Pro Appliance Repair (found them after inquiring on yelp :))! I…read morehad a stacked washer and dryer with the dryer stopping after 10 seconds. Staff was super friendly and a technician came out to me in a matter of days explaining everything that was wrong (it fried itself), what our next steps that will be taken, parts that'll be ordered, and of course payment. With snow imploding on our next visit I was kept updated on all the things and options to change my appt date. I love that they call 30 minutes before arriving. They offered a warranty that is the topping on a great experience. I would recommend this business to anyone looking for great service, amazing communication and quality work. Give em a try if/ when you get a chance

I called about my washing machine and they sent someone (Fima) out the same day. Fima did the…read morediagnostic and explained my options. He was able to fix the washer without having to replace the drain pump. Before he left, he made sure everything was clean and back in place. Very pleasant and professional. I would definitely use them again.

(This review is for the Best Buy Online order and delivery service. It also involves the Best Buy…read moreCustomer Loyalty Program. This review was also posted on Google Reviews.) UPDATE -- October 30: The freezer finally arrived on October 27, but a plastic hinge protection piece at the top, near the interior light switch, was cracked upon delivery. I had to call Best Buy Customer Service again. A service team is now scheduled for November 4. I was told they will replace the piece if it is in stock; otherwise, they will have to order it, creating another delay. We are unable to use our freezer while this replacement is pending. After repeated delivery delays, we now have a damaged freezer and no confirmed date when we can begin using it. I purchased this $479 upright freezer from Best Buy on September 14, with delivery, installation, and setup in our garage. As a loyalty program member, I expected reliable service. Instead, I experienced repeated delays, conflicting information, and more than two hours spent trying to get answers. Delivery was originally scheduled for October 20. The day before, Best Buy notified me by text and email that it needed to be rescheduled. A representative arranged a new delivery date of October 23. On October 23, I received an email at 6:01 a.m., a text at 8:10 a.m., and another email from a "Customer Advocate" at 10:01 a.m.--all saying delivery needed to be rescheduled again. The phone number in the advocate's email rang unanswered, with no option to leave a voicemail. My email reply also went unanswered. Yet when I contacted Best Buy's live chat, the representative assured me that delivery was still scheduled for October 23 between 1 and 5 p.m. How can customers plan their day when Best Buy's own representatives provide contradictory information? I called customer service and was promised a supervisor callback within two hours. That deadline passed without a call. After I called again, a supervisor finally contacted me about 30-45 minutes later. When I asked why I should remain a Best Buy customer after this experience, the supervisor focused on loyalty program perks. My concern was getting the freezer delivered and receiving accurate information. She rescheduled delivery for October 27 and promised compensation for my time and aggravation, but neither the amount nor the form was confirmed. Then, at 3:23 p.m. on October 23, the same Customer Advocate I had been unable to reach called to tell me that delivery had been rescheduled for October 27--something I had already arranged with the supervisor. This redundant call, following the contradictory information earlier that day, left me with little confidence that Best Buy's systems and representatives share current customer information before contacting customers. The freezer has now been delivered, but it arrived damaged and remains unusable pending replacement of the cracked piece. The promised compensation also remains unresolved. Repeated rescheduling, unanswered communications, conflicting information, a missed callback promise, and now a damaged product have made this purchase unnecessarily frustrating. Best Buy needs to improve coordination and accountability across its delivery and customer service teams. I would rate this experience 2 out of 10. Purchasing a freezer, having it delivered undamaged, and being able to use it should not require this much time and effort.

For the past few years I've been on the fence about upgrading my home theatre receiver. I went to a…read moreHigh End audio store on 202 (concord pike) and was initially told about the quality of a Marantz system. Fast forward to the last two weeks, I had the time to go to the Best Buy in Christiana to see if I could hear the Marantz Cinema 30 system. They didn't have one on display but the associate (Rocky) talked with me about 45 minutes helping me understand the pros and cons of upgrading the AVR or speakers I have. Walked out feeling I was ready to make a decision and this is where things got interesting. I spoke with Marantz (yeah, I'm that customer) and wanted to know more about a recertified Cinema 30 they had compared to one that Best Buy showed in their inventory. The only difference was the extra warranty option Best Buy has and the key fact that if something went wrong, Best Buy would protect your investment with the same value you purchased for. Marantz wanted me to buy from them direct and offered me a discount on any item (new or recertified). Out of respect for Rocky assisting me for over 45 mins I went back to Best Buy to see if by chance they could price match what Marantz offered. 9 times out of 10, no, but Rocky took my request up the chain of command and came back with a surprising Yes. This review is because this man spent 3 hours and 45 mins with me over two separate days, without knowing If I would buy the system. On top of that, they don't get commission. So for what I saved combined with the amount of time and professionalism he showed me, I am happy to say I'm now the owner of a Brand New Marantz Cinema 30 receiver.

Very nice people, good prices though the selection is limited. I have bought two appliances from CB…read moreJoe. The person who sold them to me was very nice and took care of me quickly.

CB Joe's was very expensive in comparison to other dealers His wife gave me a ridiculous quote I…read morehonestly don't understand how they made any money by quoting very high pricing plus I'm trying to remember they talked about delivery which no way I was going to buy that I had to pickup TV

It's under new ownership. Variety of items . Decent prices. It's hot inside is the biggest issue…read more It's also a little bit hard to find. Staff is kind and very helpful.

Very helpful staff, and lots of home and personal items to choose from, for cheap. Greatread more

After visiting the Purple Showroom in Christiana Mall, I wanted to give a shout out to excellent…read morecustomer service I receive from the associate Doug. He was very attentive to what I was seeking in a mattress. He listened first then showed me the mattresses he thought I would want to try. I had many visits and questions in the store and then again via emails regarding the making of the mattresses and bases. Doug replied to all of my questions and concerns. Doug represents his store's products with calm consistent demeanor. Thank you Doug for all your help! Customer service extraordinair!

From the owner: Purple provides the most innovative comfort technology in 80 years. With a risk-free 100-night…read moretrial and selection of products designed to give you the most supportive sleep possible, Purple helps you get your best rest. Ready to find your dream mattress? Visit our Newark showroom.

Terrible service, manager was rude I wish I got her name, but she had long brown hair. Came in to…read morelook for a throw that was available last season. She said they didn't have it without even bothering to look. I mentioned that they had it last year and she replied I've been working here as mgr. for 15 years I'd know if it was here" an employee came over and said they did have it last year and she replied WELL WE DON'T HAVE IT NOW. I won't be back I love spending money, but not with companies that allow their employees to disrespect customers.

Love Lorraine ! She helped us furnish multiple Rooms in our home - couldn't be happier !read more

I recently purchased a piece from Janvier Jewelers, and I cannot recommend them highly enough. From…read morestart to finish, the experience was professional, transparent, and genuinely enjoyable. My salesman Daniel Sadik, was incredibly patient and knowledgeable. He took the time to understand exactly what I was looking for and guided me through the selection process without any high-pressure sales tactics. I also had the pleasure of meeting the owner, Mark Janvier. It's clear that Mark takes immense pride in his business and his customers. Thank you, Mark and Daniel! If you are looking for a trustworthy jeweler with a sophisticated selection and a team that treats you well, go to Janvier Jewelers. This is a family owned and established business. I will certainly be back for my next purchase!

Stopped by while visiting the mall. Their collection of Seiko watches caught my eye. As soon as I…read moreentered I was greeted and given the full attention of one of the salespeople. he was a bit overbearing, as all jewelry store attendants tend to be, but overall a very nice guy. He seemed very knowledgeable of their collection and the benefits of buying a Seiko from Janvier as opposed to anywhere else. I did not feel too pressured to buy anything, and was able to look for as long as I wanted before letting the salesman know I was heading out. Overall not a bad experience.

Was in Newark Delaware area and visited this Home Depot . As always lots of stuff in Home Depot …read more. went on Black Friday day .. they had some pretty good sale going on . Service was ok. Billing was quick . Lots of parking outside . Paint section was good. Wish the service was quick in pant section. There could be more help in pant section. Garden center was good too.. overall a good experience... 4 stars .

I only came for one item which was some fly spray to prepare for a bbq. When I walked in all…read moreassociates were engaged with customers. The shelves were neat and full. Definitely coming back.

My sales experience with Humberto was 5 star. He really worked with me to find a refrigerator for…read moremy space....smaller than average. He gave me a discount to get close to competing costs. Upon delivery, there was a rain storm. After disconnecting my fridge the men told me that I had to be rescheduled because my new fridge had to be taken apart and the rain would risk harming the components. When I called to schedule re-delivery, I was told it would be another week...and that day didn't work due to appointments, so it was looking even further out. Long story short, after discussing for a while, the manager, Michael, told me they could bring it first thing the next morning. The 2nd delivery worked well. The person who was in charge also gave me more information about why they couldn't bring it inside via a different door the day before. I really think that there should be more leeway in the schedule for when something like this happens. I am sorry I had to get so upset in order to get the 2nd delivery done in a more timely manner.

Poor after sales experience…read more Hawkins was recommended by my cabinet designer so that is where we went with our drawings to pick out appliances. Having no experience with down drafts, blowers and how they are installed,we ordered what was recommended to us. Come to find out after the blower was delivered that there are various options for blowers that would be compatible with the down draft for various installations, some with 10" ducts and external installations, and some with 8" ducts for internal installations. No questions about installation were ever asked by the salesman. I have 8" joists in the basement, making the installation of the considerably more expensive 10" external blower almost impossible. Not to mention the extensive cutting of the block wall in the basement that would be required. Tried to do a return of the 10" blower and was told this is not possible? What?!?!? The only solutions offered were that they could try and sell it on consignment and take a commission, or try and sell it myself on FB market place. So I had to purchase another blower to complete my kitchen renovation and am now stuck with trying to sell the 10" blower to try and recoup some of my money.

Za killed it with the shirts I ordered today! Very happy!!! Will order again soon. Image came out…read morevery clear.

Za was extremely helpful with the whole process. Not only was she professional but she was a…read morepleasure to work with. She had our shirts done fast & we were beyond satisfied. Definitely coming back just because of the experience she provided.