I really enjoyed working with Pala Brothers when I decided to make some major furniture changes in…read moremy apartment. I worked with Lori, and she was wonderful. After visiting my home, she immediately had a great sense of what would work well to update and enhance my space. Her suggestions were perfect, and I am so pleased with all of my purchases. Yes, you may pay a little more at Pala Brothers, but you are getting the best quality. In my case, I am confident that I chose pieces I will never get tired of. I know I will have this furniture for many years, and I believe it will remain just as beautiful as the years go by. I also really appreciated the personal attention and service I received. It was a wonderful experience working with several family members from beginning to end.

I had a small issue with a chair that I purchased from Pala Bros. Lori Pala and her amazing staff…read moreaddressed the issue immediately and fixed the problem. For anyone who is looking for quality furniture and exceptional customer service, Pala Bros. is where you need to shop. They truly care about their customer!

Scott Mclimans is a really great business owner! He only Carrie's high end used furniture and…read moreantiques. We have visited several times as we have furnished our new home with many furnishings from Mclimans! Natuzzi Italian leather is a very high end leather and beautifully built sofas. We truly enjoy walking through Scott's huge place and spotting that special piece! Scott has educated us on various types of furniture, and we are continuing to learn and return!

We relocated and have been visiting numerous furniture resellers and auction houses to furnish and…read morefill-in what was left behind. Mcliman's is a fabulous shop in the area for selection, quality, and fair pricing. Owner Scott is by far one of the most knowledgeable sellers in the area, and just a really decent man to do business with.

I ordered a custom desk from Springhouse and I'm very happy with my new desk. Delivery time was…read morebetter than promised and I appreciate Anne's advice in helping to plan the design of the desk. Definitely recommend Springhouse Furnishings.

We had Springhouse make us a kitchen center island counter top. We wanted a reclaimed wood piece…read more Anne worked with us to achieve the color we wanted as we were very specific about that. We are thrilled with the piece. Anne was able to get us a thick finished piece that was also important to us. The finish is beautiful and is exactly what we wanted. We also bought an antique coffee table from Springhouse. It's a fun store to browse around.

I purchased a living room set from Bob's Brandywine Del. location a few years back. At the time I…read morepurchased an extended warranty believing it was from Bob's but later finding out it was from a third party company Guardian. My Love seat broke within the first year and was covered by the MFG. warranty , the recliner on my sofa broke this month. I called Bob's to repair it and they referred me to Guardian since it was after the 1 yr warranty. Guardian denied my claim even though it was covered in their warranty . I complained to the BBB and Bob's still refused to honor the extended warranty saying it the third party responsibility, I urge anyone buying furniture from Bob's to think twice they will not honor their commitment to their customers and continue to do business with a third party company that doesn't honor their warranty

I ordered a rug, sofa and ottoman online Dec 2024. I paid $250 for 5 year Goof Proof protection on…read moreall 3 products. My pet vomited on the rug end of Aug 2026. I used a carpet cleaner to clean but the stain did not come out. I took pictures, filed a claim within 3 days of the incident. Guardian Protection denied my claim saying I did not file the claim within 30 days. WHAT A SCAM. I paid $500 for the rug + $ for goof proof. After 20 months, the carpet looks like crap. The new stains won't clean and normal foot traffic won't clean, nothing cleans out of the carpet. What is the purpose of Goof Proof? I want to leave a review for the rug but the option to do so is not available. I am guessing other customers have had a bad experience with that same rug. I have purchased other items from Bob's in the past. But I will not buy another item from them. Stand behind your products, your warranty policy. Get an insurance company that will uphold the terms of the Goof Proof agreement.

Looked at their website based on a Craigslist ad about a specific manufacturer's item listed. Found…read morethe items on the website and went to the store the next day. When asked, they said they were gone a long time ago...but the CL ad was posted very recently. Website wasn't updated either. But while there, we looked around. Saw a table we liked and asked about it. For the price ($1895), we expected it to be the full setup of table and chairs. Was told it was not so we declined. Later on, I googled the description of the table from their ticket and found two eBay listings for their store for the same table at two different prices, one of which was over 1/3 off (on sale)!! Auction #s - 261602181758 and 261837429926 - one has more pictures than the other but they are the same table in the same spot in the same store. Either they are really disorganized, clueless or dishonest. I won't find out by wasting my money here.

The store was amazing! I bought a rare teak desk that I will treasure for life. The staff was…read moreamazing!

Love the specialty customization options! So many pretty styles and colors, and did you say made in…read moreAmerica?! Yes, please! 100% recommend for quality and styles to choose from!

My husband and I just ordered a new living room full of furniture for our Shore condo in New…read moreJersey. We dealt with Caitlin McGuire who went above and beyond to help us make the right decisions to meet all our needs and concerns when choosing the right fabric, style and durability. Caitlin even came in and met me on her scheduled day off to ensure that I was completely satisfied with what we were about to order. We already own a Bassett set in our Pa. residence and have been very happy with how its holding up which is what drew us to visiting this store and order from this company once again.

I have bought many rooms of furniture here. They are customer friendly. The furniture is always…read morehigh quality, delivered on time, and as promised. Their delivery service does an excellent job and are punctual.

Best part: Anthony the delivery guy. Best customer service professional ever. If I could have done…read moreeverything through him I strongly feel my experience would have been different. Worst part: Eleanore. The sales woman who you deal with in the store. First she comes off helpful enough, but after the initial interaction, or after you purchase, she demonstrates possibly the lowest level of accountability I have ever seen from anyone representing any business. She is rude to deal with in person and on the phone. She is abrasive. She states she will call you back but never does. No follow up ever. THIS WOMAN IS A NIGHTMARE!!! If you still decide to give this store a shot and she is the one to greet you, turn around and run!! I'm sure there will be a generic "we appreciate your feedback and will address it with our staff" comment left on this, but nothing will change. USE CAUTION when dealing with this store. We tried doing our part to support small business, but in return was faced with headaches and problems. My advice is to just to buy from the bigger chain stores.

Habitat is the best place in the world if you make your donations here, you support the people who…read morereceive support from them.

I used to love this place and relied on it as a single mom. I haven't been here in a while. Visited…read moreboth the Middletown and Prices Corner stores...disappointed and disgusted. The prices are absolutely ridiculous, I was in utter disbelief. They get this all free!! The prices on the items given the age and quality, mind blowing prices. The greed is out of hand!! This makes me so sad!!

Do not use these folks if you are thinking about custom curtains or upholstery. Their customer…read moreservice is abysmal and the attention to detail lacking. I ordered new cushions on 9-26. Never received any call about delivery dates. I had to call them repeatedly. Then they charged my charge card in November for items not delivered. Oh, but that's not the worst of it. When I picked up the cushions on 1-7 (3 1/2 months later!) they were wrapped in plastic. While taking them out, I noticed hair on the cushions. Using a lint roller I found what appeared to be human hair. And lots of cat hair. I don't have a cat or a dog, so it didn't come from me. I took the sheets from the lint roller back to the store. Was informed he " was one of their best upholsters". So?!? Never got a call from the store manager and never offered compensation for spending 45 minutes cleaning up these cushions. Over $5000 for 9 cushions and 2 side pillows. I way overpaid for them. Do not make my mistake and use these crooks who only care about getting paid and not about customer service.

Appalling customer service: double charged large bill on credit card that they did not notice;…read moreorder arrived in the wrong fabric that they blamed on the fabricator, instead of simply saying "We made a mistake; no matter what we will deal with it asap." Zero proactive communication. Where was the manager? "On the phone" and "Out at a meeting"... for 6 hours. Mistakes happen; but not one after another given custom ordering is their business. One salesperson said they are not expected to remember everyone's fabric as an excuse for not checking the order. Yikes. Whose job is it? Take some responsibility.