I had a small issue with a chair that I purchased from Pala Bros. Lori Pala and her amazing staff…read moreaddressed the issue immediately and fixed the problem. For anyone who is looking for quality furniture and exceptional customer service, Pala Bros. is where you need to shop. They truly care about their customer!

My daughter bought beautiful dining chairs from Pala Brothers, and she raves about the quality and…read morethe service.

We relocated and have been visiting numerous furniture resellers and auction houses to furnish and…read morefill-in what was left behind. Mcliman's is a fabulous shop in the area for selection, quality, and fair pricing. Owner Scott is by far one of the most knowledgeable sellers in the area, and just a really decent man to do business with.

Scott Mclimans is a really great business owner! He only Carrie's high end used furniture and…read moreantiques. We have visited several times as we have furnished our new home with many furnishings from Mclimans! Natuzzi Italian leather is a very high end leather and beautifully built sofas. We truly enjoy walking through Scott's huge place and spotting that special piece! Scott has educated us on various types of furniture, and we are continuing to learn and return!

I ordered a custom desk from Springhouse and I'm very happy with my new desk. Delivery time was…read morebetter than promised and I appreciate Anne's advice in helping to plan the design of the desk. Definitely recommend Springhouse Furnishings.

We had Springhouse make us a kitchen center island counter top. We wanted a reclaimed wood piece…read more Anne worked with us to achieve the color we wanted as we were very specific about that. We are thrilled with the piece. Anne was able to get us a thick finished piece that was also important to us. The finish is beautiful and is exactly what we wanted. We also bought an antique coffee table from Springhouse. It's a fun store to browse around.

We had an outstanding experience at Bob's Furniture thanks to Sidney and Taylor. From the moment we…read morewalked in, they were welcoming, knowledgeable, and genuinely focused on helping us find exactly what we needed without any pressure. The price was so affordable! They took the time to answer all of our questions, explained options clearly, and made the entire process smooth and stress-free. Their professionalism and friendly attitude truly set them apart and made our visit enjoyable. If you're shopping at Bob's Furniture, ask for Sidney and Taylor you won't be disappointed!

I put this review in line for Bob's lol…read more As a homeowner for over 25 years, I have never experienced anything like what I dealt with this morning with Bob's Discount Furniture. We were scheduled for a delivery and received multiple SMS updates showing the drivers' distance and expected arrival time. Despite this, our Ring camera never activated, and neither my husband nor I received a phone call indicating that the delivery team had arrived. When my husband attempted to call the number provided for "Jose," who had been texting delivery updates, there was no answer. Shortly afterward, we were informed that our delivery would need to be rescheduled--seven days out--with no refund for the delivery fee, despite the failed attempt being no fault of ours. After speaking with three different managers, the customer service we received was consistently poor. We were offered only a $100 credit instead of the full refund we requested for the delivery charge. In researching further, I've now learned that this type of unprofessional behavior is unfortunately common for Bob's Discount Furniture. Needless to say, we will not be returning as customers. We can only hope the furniture quality is better than the service we have received so far. If you value reliability and professionalism, I strongly recommend shopping elsewhere--Raymour & Flanigan or Ashley would have been the better choice in hindsight. Stay away from this business! Update: No delivery attempt based upon review of the home security system camera!

Looked at their website based on a Craigslist ad about a specific manufacturer's item listed. Found…read morethe items on the website and went to the store the next day. When asked, they said they were gone a long time ago...but the CL ad was posted very recently. Website wasn't updated either. But while there, we looked around. Saw a table we liked and asked about it. For the price ($1895), we expected it to be the full setup of table and chairs. Was told it was not so we declined. Later on, I googled the description of the table from their ticket and found two eBay listings for their store for the same table at two different prices, one of which was over 1/3 off (on sale)!! Auction #s - 261602181758 and 261837429926 - one has more pictures than the other but they are the same table in the same spot in the same store. Either they are really disorganized, clueless or dishonest. I won't find out by wasting my money here.

The store was amazing! I bought a rare teak desk that I will treasure for life. The staff was…read moreamazing!

Love the specialty customization options! So many pretty styles and colors, and did you say made in…read moreAmerica?! Yes, please! 100% recommend for quality and styles to choose from!

My husband and I just ordered a new living room full of furniture for our Shore condo in New…read moreJersey. We dealt with Caitlin McGuire who went above and beyond to help us make the right decisions to meet all our needs and concerns when choosing the right fabric, style and durability. Caitlin even came in and met me on her scheduled day off to ensure that I was completely satisfied with what we were about to order. We already own a Bassett set in our Pa. residence and have been very happy with how its holding up which is what drew us to visiting this store and order from this company once again.

I have bought many rooms of furniture here. They are customer friendly. The furniture is always…read morehigh quality, delivered on time, and as promised. Their delivery service does an excellent job and are punctual.

Our Italian sales person was very informative of the Flex Steel love seat that my wife and I wanted…read more,including all types of materials offered by the manufacture. We placed our order and she gave us an approx. date of delivery to the store. She contacted us when it arrived at the store to schedule a delivery date and time. The delivery personell did a great job with the delivery. Very perfesional all the way round.

I used to love this place and relied on it as a single mom. I haven't been here in a while. Visited…read moreboth the Middletown and Prices Corner stores...disappointed and disgusted. The prices are absolutely ridiculous, I was in utter disbelief. They get this all free!! The prices on the items given the age and quality, mind blowing prices. The greed is out of hand!! This makes me so sad!!

I purchased a wonderful table to match my patio set with four chairs. Very reasonable prices and a…read moregreat selection.

Do not use these folks if you are thinking about custom curtains or upholstery. Their customer…read moreservice is abysmal and the attention to detail lacking. I ordered new cushions on 9-26. Never received any call about delivery dates. I had to call them repeatedly. Then they charged my charge card in November for items not delivered. Oh, but that's not the worst of it. When I picked up the cushions on 1-7 (3 1/2 months later!) they were wrapped in plastic. While taking them out, I noticed hair on the cushions. Using a lint roller I found what appeared to be human hair. And lots of cat hair. I don't have a cat or a dog, so it didn't come from me. I took the sheets from the lint roller back to the store. Was informed he " was one of their best upholsters". So?!? Never got a call from the store manager and never offered compensation for spending 45 minutes cleaning up these cushions. Over $5000 for 9 cushions and 2 side pillows. I way overpaid for them. Do not make my mistake and use these crooks who only care about getting paid and not about customer service.

Appalling customer service: double charged large bill on credit card that they did not notice;…read moreorder arrived in the wrong fabric that they blamed on the fabricator, instead of simply saying "We made a mistake; no matter what we will deal with it asap." Zero proactive communication. Where was the manager? "On the phone" and "Out at a meeting"... for 6 hours. Mistakes happen; but not one after another given custom ordering is their business. One salesperson said they are not expected to remember everyone's fabric as an excuse for not checking the order. Yikes. Whose job is it? Take some responsibility.