Printing service sucks! Tried printing one piece of paper and the guys working literally giggled…read moreat my family struggling with nobody in line 1:30pm on a Thursday lmao. They didn't even offer to help!

The staff here are super nice, helpful, and approachable! Even when I'm using the self help kiosk,…read moresomeone will check up on me to make sure everything's good. I've also used the printing services a couple of times and had no issues.

This company only gets one star because I couldn't do zero…read more I called Alphagraphics on a Friday morning and spoke to a Chris Kelsey. I asked about turn around time for offset printing 1000-2000 12-page catalogs. He told me they would need a couple of days and that before the job could be started I would need a quote. I sent him a request for quote with all of the details seconds after ending the call. The following Tuesday morning I finally received an e-mail quote from Chris. Then I brought my completed PDF's in later that day. I was surprised that the quote was triple the cost of their competition, and that he had added tax to the quote despite my inclusion of our resale certificate with the original e-mail. When I brought my PDF's in I asked about the pricing and a different person, Aaron, said that Chris had quoted for digital printing. I guess Chris didn't listen during the phone call, or read the e-mail before providing a quote because both were requests for offset printing. Then Aaron told me that digital printing was better anyway because they would do a physical proof of the exact booklet. Aaron told me that I would need to talk to Chris about all of this and that the person who provides the quote is who you work with for the whole job. Aaron said he would let Chris know everything we talked about. I left my PDF's and called Chris in the morning. Chris had no idea who I was, or where my PDF's were. We got straightened out and he said he would have a proof ready shortly. The next day, now Thursday, I receive an e-mail with a PDF proof that I am instructed to approve ASAP. I ask about the physical proof Aaron promised and Chris says we don't have time for that, because of my deadline. That he could only do flat sheets, maybe. Later that day Chris calls so I can come in and approve flat sheets. I do. My catalogs are ready to pick up on Friday afternoon. The box is sealed. There is another woman there complaining about the business cards they've made for her. The ink is literally rubbing off from the gentle friction of the cards being together in the same box. They tell her they will have a hard time fixing it because of her deadline. I take a look at the catalogs over the weekend. All of the thinner inside pages have doubled text in a gradient improving from left to right. The text at the left side of the page had a double of about 1/16th of an inch and there's no issue on the right side of the page. This problem was not on the digital PDF proof I approved. After 15 years of hiring print shops I can see that this is likely a paper feed issue. I took the catalogs back to Alphagraphics and asked about the issue. Chris found the person who worked on the print part of the job. She asks what dpi, I say 500. She says this is a Photoshop PDF issue and that without having made the entire document herself she has no way to say that this wasn't this way in the PDF file. This was not on the PDF proof Alphagraphics provided. I asked her to explain how Photoshop would make a gradient of bad quality from left to right. She said she didn't know because she hadn't made the file and it was obviously a mistake in the file. She said that we hadn't hired Alphagraphics to do the graphic design for this project so they couldn't guarantee the print quality, that it could only have been a problem with the original file. I ask her again to carefully explain how Photoshop could make a file which results in a gradient of bad quality from left to right. She says again that it is possible, and that the only way to ensure it doesn't happen is to have Alphagraphics make the files. I said "I think you are full of shit." Chris said "We're not going to fix any of our mistakes if you're going to have that attitude." And I said "That's not a problem because I know exactly how to complain." Chris then clenched his jaw, turned red, leaned across the counter, stared into my eyes and said "I have some suggestions for what could happen to you if you do." I left. Bad service, lies, insane prices, horrible print quality, and then a threat to keep you from complaining. Maybe Chris eventually realized it wasn't okay to threaten clients, or someone in the office saw it happen and intervened, because later I received an e-mail from Chris that said: "I'm sorry that you are unhappy with your guides. I am still trying to figure out what happened and if we did anything wrong, we will re-print them at no cost to you. I'll get back to you by tomorrow. In the meantime; perhaps so could send us the native files." Too little, too late, please do not threaten clients and then expect them to cooperate with you. I wouldn't go back to Alphagraphics if someone paid me to. You don't have to guess how bad the print quality was because I've added an image to show you.

Yes print media is not dead. These guys do a great job. Always on time, always good quality. Can…read moredo low to high volumes. Pricing competitive. Excellent customer service (Jill). This area can be a bitch to park in but they do have a couple spaces in the building. Just watch out for the parking rent-a-cop who well get into your shit hard for not parking in the Alpha spots.

We used Brad and his team at Prism for new signs on our yacht clubs dock and are very very happy…read more Responsiveness and quality of signs are great, and as a penny pinching club their prices were very competitive. We look forward to doing business with them again - thank you Prism team!

The whole team is amazing , we have thrown so many odd and random jobs at Prism and they never fail…read moreto do incredible work! Highly recommend for all of your graphic needs.

Super helpful staff that resolved my little emergency with convenience. Mos definitely be going…read moreback to get what I need printed and help support this business

I'm a big fan of Digi Copy since 2009! Every time I have called to set up a job Kamran has been…read morefriendly, professional and has done a quality job at a rate that beats kinkos or others across the board. Kamran is someone you can trust to take care of your business and not have to bother with getting a bid elsewhere. Mike

They did a great job on the van wrap for Mateo Party Co.! The team there was friendly, drop off and…read morepickup were really easy!

Vinyl Lab was great! We are a small laundromat operation and all we needed was a few decals for…read moresome of our machines after walking in and seeing them working on a huge YMCA trailer, I didn't think they would have the time to get our small project taken care of, however they didn't skip a beat and we're able to get it done same day! Looking forward to getting our truck wrapped in the near future.

Great customer service. Helpful and honest advice. Friendly folks who were perfectly willing to…read moretalk options or make recommendations. For what I got, very reasonable pricing. A little over a week ago, my cat decided to water test my laptop. Long story short, a glass of water spilled into (!) my laptop. The laptop sat immersed in this pool of water for nearly 20 hours. Everything was complete toast. Although most of my files are in the cloud, especially the most important ones, I decided there might be the occasional file or folder that I might not notice tomorrow or even a year from now. I decided it would be best to retrieve the contents of the drive on the laptop for peace of mind. I left the laptop with them to do an assessment first. That assessment was ~$80. After their assessment, they indicated that the contents of the drive were retrievable and gave me an estimate of $400 to retrieve the contents of the drive (the $80 would apply to that figure). I decided it was worth the cost, if for nothing more than that elusive peace of mind. I also needed a drive to put the contents on (or provide my own). Since I didn't have one, and didn't want to bother with purchasing a 3rd party drive, they charged me $140 for a Toshiba Portable Storage device. So, for about $600 (w/ tax) I got everything off the lost drive. Was it worth it? Without a doubt. Would I go back? Hell yeah.

Martin's response to my review is further evidence of the behavior I previously noted. He is…read moreobfuscating and attempting to be misleading. My comments had nothing to do with not being able to answer every call (they did answer mine) or not being able to accept my service request. My point was, and continues to be, that whoever answered my call was intentionally unhelpful. Martin knows exactly who Rain City is, and knew who I was looking for. When they first split off the retail business, they were going to keep the Progressive Tech name. Then, due to some issues between them, they had to change to Rain City. Martin apparently still harbors a grudge, hence he refuses to refer any retail business to them. An honest answer would have been, "Yes, the people who used to handle retail repairs here did start a new business on Lake City Way, you're looking for Rain City Tech." An honest response to my review would have been "Sorry we played dumb and pretended not to know what you were asking, we should have just given you Rain City's new name."

We contracted Chalkbox Creative to professionally design a new logo for our maturing company. What…read morewe had was decent, but we really wanted to elevate the professionalism & presence of our business. Chalkbox worked closely with us to come up with the perfect logo. They also developed a style guide with our typography and color themes, & we couldn't be happier. Chalkbox is professional, easy to work with, responsive, and their work is top-notch. I won't hesitate to refer to them.

I engaged with Chalkbox Creative to help me with a brand and logo refresh we as started to grow. My…read morefavorite part of the project was seeing the way my business was seen from the outside based on the suggestions I was sent. Logos and branding (especially really early on in a business) are so personal to the people who started the business and I really felt like the suggestions captured my essence! I get so many compliments on our branding and I cannot recommend Chalkbox enough! I sing there praises all the time! Some specifics on my pleasure with the process are: 1. The intake covered all of the specifics I needed and offered Chalkbox a scope to work with 2. The quoted price was reasonable and along the lines of what I expected to pay for the services 3. Engagement documents were sent quickly and were easy to read, understand, and sign 4. I was given a general timeline and the overall time of the project exceeded my expectations 5. I felt known and seen through the process and felt like all options presented were representative of me and my business from my own perspective but with the importance of design in mind 6. All of the discussions from intake to completion were taken into account to provide the final options - including fonts and colors 7. The final product was delivered in the promised timeframe and is so easy to use along with a guidelines pdf to provide when I need to have my logo used. Whether big or small, Chalkbox Creative will make you feel like their most important client. I am excited to have them with me as m business continues to grow! Thank you so much to the Chalkbox team for your amazing work!

The staff was incredibly accommodating and polite. They handled everything extremely professionally…read moreand their studio was well kept. The artists are extremely skilled and the final result ended up better than I had imagined. I had Federico who would constantly offer water and well spaced breaks. I will be going here again.

I had such a great tattoo experience at Fine Tattoo in Seattle with the artist named "Repta."…read more The very clean look and modern decor of the space put me immediately at ease and assured of their sterile and safe practices. I cannot say enough about how wonderful Repta is! Their fine-line work is absolutely phenomenal and they were very professional and considerate throughout the whole process;from creating my flower design to sterilizing the completed tattoo. They were happy to work with my reference images and added their own artistic twist. I really appreciated that they asked me if I preferred to chat or to listen to music before they began tattooing. I will definitely be coming back for another tattoo soon, as long as Repta is there. I have a new favorite tattoo now!