I highly recommend Petra Flooring. The Petra team has a imbecile commitment to service and always…read moretreated me with the greatest of respect. Competitive prices, great advice and they hit deadlines! You will love working with them.

This email was sent twice in July and August. No response has been received…read more Mr. Wahbeh, Your company did my tile and wood floor installation in 2018. As you may recall, we made several complaints about the poor quality of work done. The grout was not applied properly and was streaking on the tile surface. The tile did not look clean and was smudged terribly. Leveling clips were not used, which caused our tile to be uneven. 12 x 24 tile is supposed t have leveling clips, but ours did not. We had over 40 loose tiles, many of which are cracked. Our tile professional is removing the tile and we discovered the following mistakes made. 1. The adhesive is not evenly applied. Tile of this size is supposed to be buttered on both sides to insure proper adhesion. See the attached photos. 2. No flexible substrate was used, even though we are on a pier and beam foundation. I was told that the backerboard would prevent movement when your company did the work. This was not correct; a flexible substrate should have been used according to tile professionals. 3. Flexible grout was not used. This is necessary with large format tile and specifically where installation is on pier and beam. The grout used was Fusion Pro which is specifically not to be used where there can be movement in the subfloor. Given the poor workmanship, we have now spent over $3,500 repairing and replacing tile. This is simply wrong on many fronts. I am hereby requesting reimbursement for $3,500 for our tile repair and replacement. I would like to hear from you by July 31st so that I can decide my next course of action. If you are unwilling to reimburse my cost of repairing the poor workmanship your company did, I will have to resort to a collection effort and advise others of our situation as appropriate.

While we are very happy with the final results, getting to the so-called "finish line" proved to be…read morea bit of a challenge. That is the reason for this update. This remodeling project was begun around July 21, 2022. About three and one-half weeks later, the job was listed as complete and we were once again able to use this bathroom. However, during the following week, we had to have someone come out again to make repairs: hot/cold water in the shower was flipped; hole along the tile and baseboard discovered; silicone was coming off the niche area in the shower; caulking was incomplete around the perimeter of the shower floor. Once those repairs were made, we thought that finally we were done. Nope. The paint on the ceiling started to peel above the shower. A lot. Finally had the painter return to repair that and we thought, once again, we were done. Apparently not, since we were told the ceiling was "fixed," but something different was evidently told to Roberto. After another week, the entire ceiling showed pieces of paint peeling off. Called for another repair. This time, Roberto came out and told us that the ceiling hadn't been done right in the first place and our only option was to tear out the entire ceiling and start over at an additional cost of $450. That did not sound like a reasonable idea, so it was then suggested that the ceiling texture be redone instead and painting would be done with eggshell (semi-gloss) paint rather than latex paint. We accepted that solution and waited for it to be fixed, finally. Painter came out and did the work at the end of September, but in total we were once again out of that bathroom for 5 days waiting for texture, primer and paint to dry. However, this seems to have truly repaired the problem - thank goodness. Then I get emailed an invoice for $350 for the ceiling repair. Wow. Paid that invoice on September 27, 2022: almost 10 weeks after the job was begun. Unfortunately for Roberto and his crews, though, he was what you can call "penny wise and pound foolish." We had informed every contractor that gave us a bid for this bathroom that based on our experience, we would then move forward for the really big job -- a complete remodel of the master bathroom -- a much larger and more expensive project. Because of the 6-week drag after "completion" and delay due to the ceiling repairs (along with other fixes) and the $350 invoice we received, we did not even consider a bid from Kitchen & Bath Remodeling for our master bathroom. Chose another contractor instead.

We recently (May/June 2022) had our 2nd bathroom remodeled by Kitchen and Bath team. As always they…read moredo great work and are very dependable. My wife and I are very pleased with Roberto's technical team. We had a bath tub removed and replaced with a walk-in shower. We picked out the new material with the help of Doris (Robert s wife and store manager). All new materials were selected from their showroom. They replaced the countertop with great stone top and all plumbing faucets were replaced. Two years ago, we remodeled our master bathroom and we loved the job these guys did. If you have a remodel job, you should give Robert and Doris a call before hiring anyone else. Reasonable price and first class personal service from job requirements quote to final job completion.

Jose's estimate was what others were giving me but he could start immediately. Required skim coat…read moreafter i removed original wallpaper in both the kitchen and master bath. He also had to do 2 drywall repairs in my guest bath entry. The repairs were so bad I almost called him and told him not to come back. My wife said maybe that's just a first coat and he's going to finish it. He had already texture coated the repairs but I thought to give him the benefit of the doubt. Nope, he was finished and upset that I told him the repairs were very poor. He redid them and when he retextured he did the texture sideways instead of up and down. Very poor quality. The skim coating was 2 days for first coat then 2 days for second coat. We chose smooth finish with no texture and boy was it bad. The finished product has divots and high places that look like a 4 year old did it. Now onto the cleanup. He didn't hang plastic in the doorways so the entire house is covered in dust from sanding. I'm talking the ENTIRE HOUSE! Everything and I mean everything is covered in drywall dust. It took us 3 days just to clean the kitchen. I'm talking every cabinet and everything in every cabinet. Without exaggeration The entire house! I'm really mad at myself for not stopping him after the first day.

If you want a third party to do your home improvement then be my guest. Not me. This guy is…read morehorrible and does what he wants. No communication skills nor have any professional skills. I'm glad he never came back

This company is a mess . I did some jobs for them and did not get paid and now Joel not even answer…read morehis phone . I dont recommend any body to work for them .

Just wanted to say how professional & courtesy this company was renovating my sons room. They came…read morein and explained what was going to take place and did just that. I'm 100% HAPPY with the turnout, & looking forward to more projects in the future with you guys. Thank you so much!!

The owner of the company Jason Hunt promised when we started this project, which was rebuilding…read morethe interior of mothers home after it was destroyed by storms in February, that he would be hands-on, that he would take this job seriously and he would take care of this project like if it was his own mother. It is now September, 6 months later, and he finished half the job, shoddily with a lot of mistakes I might add, then a month ago he just disappeared. Taking with him the $19,000 that we had just given him to complete the job as well as a very expensive leather couch my mother had just bought before the storm damaged her home. This man is a crook and a con man and I seriously advise anyone out there to avoid him and his company. I wish I could give him zero stars.

My fiancé and I decided to completely redo our master bathroom. Problem was we had no idea who to…read moreuse.. After some research we reached out to Custom Restoration & Remodel. Best choice we could have made! We met with Jason (owner) and decided pretty quickly it was a good fit. They developed a set of phases to give us a good idea of what to expect and what our timeline would look like. After several meetings and visits to different vendors, we got our materials selected and the demo began. The process seemed a little intimidating at first for two people who had no idea what we wanted, but we put our trust in Custom Restoration's hands and I am so glad we did! They were able to turn our dream bathroom into our reality! I can't say enough about this company and all their employees. They have been a pleasure to work with and we will absolutely be using them again in the future. We highly recommend them for your next project!!

Jc is super amazing. Helped me decide whether a property was worth buying for all the damages it…read morehad. He's extremely knowledgeable and does what he says he's going to do. I can respect a loyal and honest businessman. I can't wait to have the opportunity to work with him in the future for a remodel. Thanks again Jc, Ashley Burns

Poor customer service.. I've called 3 different days to schedule an estimate and each time I've…read morebeen reassured that someone will call me right back or back within the business day but a week later and still nothing.. There seems to be a disconnect between whoever handles calls and whoever is in charge since no one who answered the phone seemed to have any idea what was going on. So far this company doesn't seem too reliable

We first used Noble Contractor Solutions after our home was flooded during Hurricane Harvey. BJ…read moreand his team did a wonderful whole house renovation. When we moved to our new home, we knew we wanted to remodel the kitchen. We only called Noble Contractor Solutions. From dream to completion BJ, Nic and their team delivered beyond our expectations. We are very happy with the results. We highly recommend Noble. You can be sure we will call them for our next project!

Working with BJ and his team has been an amazing experience. I hired Noble to build a custom home…read morefor me from ground up on a lot I purchased in the Heights. BJ and Alicia worked with me ever step of the way. Helping with suggestions, finishes, and ways to keep within budget. During construction when issues would arise they worked quickly to communicate my options and resolved them to stay on time.

These guys are BAD! They came into my home to refinish/screen the wood floors throughout. I moved…read moremost of my furniture except about 4 large pieces which they said that they would move. They damaged the floor so bad when they were moving one of the pieces that the entryway and hallway were going to have to be completely sanded down to remove the divits and scratches. Then they told me that they were going to charge us an extra $400 to repair the damage that they caused. The owner is the problem...Don't do business with Hard Wood Creations! They do not stand behind their work and they use EXTORTION tactics. BAD BUSINESS! Take my word for it, you can do much better than this "company". They need to go to jail! KC of Houston, Texas.

BEWARE!!! DON'T USE THIS PLACE!…read more We hired this company because they "SAID" that they were good and that they would do this job quick. They told us to move all the furniture out but that they would move the large pieces. Today when they arrived at 9:15 they moved the large furniture (4 pieces). They severely damaged the hard wood. When we asked about it the owner told us that he was going to have to charge us $400 to sand down and repair the damage that they caused. We told him that was EXTORTION...He refused to repair the damage and then left the job and left us high and dry! All of our furniture has been moved out and our 5 cats are displaced while we try to find another company to come quickly to fix all this. WHAT A TERRIBLE COMPANY! WHO DOES THAT? On top of it all, He flipped me off as he was leaving.