A group of dishonest individuals operates this business. We signed our contract in January 2025, but we didn't receive our permit until July 3, 2026. After more than a year, our pool has still not been built. All we have to show for it is a ruined backyard, a damaged patio, and a canister of gasoline left in our yard.
Over the past year, we have received multiple emails and text messages from them regarding a tentative start date for the pool installation. They repeatedly claimed that the pool would be completed within two weeks of the start date, but they have consistently failed to keep their promises. Each time, there has been a different excuse: the driver called out, the truck is down, there was no fuel in the machine, or it rained, and so on.
Every time we try to contact Adam, he tells us one lie after another. He either doesn't answer his phone or picks up and insists he is in a meeting, promising to call us back later--but he never does. Sometimes he says he will come by the next day, but he never shows up. On one occasion, he provided us with a plan that included an inspection date from the township. However, when I called the township, I was informed that no inspection had been scheduled for our property.
In December 2025, we hired a lawyer to request our refund. They promised to begin the work within two weeks. However, all they completed was some grading, and nothing else followed. After months of back and forth with them, we had our lawyer send a letter demanding that they complete the project by June 30, 2026. On June 16, 2026, we received an email from them stating that they would start on June 19, 2026, but no one showed up.
On June 30, 2026, Adam called us and explained that his company had a rough year but that he would partner with the pool manufacturer to build the pool. After more than a year of false promises, we became frustrated and decided to terminate our contract with them. Adam begged us not to sue him and promised to reimburse our money. To date, we have yet to receive a dime.
Adam and Amanda have repeatedly claimed they are working with their lawyer to process our reimbursement. We have called Adam multiple times, but there has been no resolution. Our last conversation with him was on Tuesday, August 4, 2026. He gave us the usual response that he would discuss it with Amanda and get back to us. He even sent a text message stating they had emailed us a settlement proposal, but we never received any email.
When we started working with them, Adam claimed to be the owner of the company, but lately, he has been saying that Amanda is the owner. Amanda no longer answers her phone. She only sends emails but fails to keep her promises. She has sent multiple emails stating that she is working with their lawyer to come up with a resolution. The last email she sent was on August 4, 2026, where she said she would be in the office in two hours and would provide us with an update as soon as she arrived. However, we have not heard anything since then.
Vince, the sales representative, keeps insisting that they will either build the pool or refund our money. He takes no responsibility for the situation. He has stalled us by claiming that they have never left a job incomplete. He knows the kind of people he works with, yet he continues to sell pools. If it weren't for his false promises, we would have backed out long ago.
The only time Adam shows up, as promised, is to collect money. We have paid them tens of thousands of dollars, but we have nothing to show for it.
Hire this company at your own risk! They are very dishonest people.
They left a canister of fuel in our backyard over two months ago, and Adam has ignored our multiple requests to remove it.
At this point, we will be reporting them to the NJ Department of Consumer Affairs and our local police. We also plan to file a lawsuit against them until we get our money back. read more