I booked and paid a deposit online for my daughter's highlight appointment several days in advance. She wanted basic chunky bleach highlights, not anything particularly challenging or complex. On the day of the appointment, the salon called to say the stylist would not have time to perform the service I had correctly booked because she had scheduled other clients at the same time. I was told I would need to reschedule for an earlier time on a different day. When I asked why their system allows clients to book services that cannot actually be accommodated, no one had an answer. The deposit was refunded. I rebooked exactly as instructed, paid a second deposit, and adjusted our schedule to arrive 45 minutes earlier on a different day. Then they called again. This time, I was told the same stylist "didn't feel comfortable" doing highlights because she is inexperienced. That explanation had not been mentioned previously. At no point were we told she was not qualified to perform the service listed under her availability. We were then informed no other stylist could take my daughter that day and were asked to reschedule yet again. Two cancellations. Two deposits. Two schedule changes. Zero accountability. This was not a misunderstanding. It was a failure of management, transparency, and basic professional standards. Clients should not have to repeatedly rearrange their lives because a salon cannot align its booking system with its staff's abilities. Their suggestion? Call to book. My suggestion? Don't offer online booking if you can't manage it without repeatedly passing challenges with it onto the customer. We will not be returning. read more

This place deserves 5 stars, period. I am picky and particular about my hair. I saw Carly for 2 years prior to moving out of state, when I moved back she was impossible to book in the time frame I needed. I ended up booking with Alyssa G, amazing and kind service. Alyssa has now moved to the west coast and once again I have had to try a new stylist. I chose Ashley and she was incredibly knowledgeable and took the time to go over everything that was going to be done. My hair looks amazing and feels great. Thank you to the owner of this salon for hiring and grooming good hair stylists. read more

I've been coming to Libby for many years and she is awesome! She's been with me through hair issues (long and short hair) and thinning. I can't recommend her enough! She is the best beautician I've had in 40 years. read more

Lauren b is great with unique styles that fit your individual hair type. Friendly during service. Takes her time to get it right. Worth the price for the quality read more

Ashley did this to my hair. I paid $2000 for color and extensions. This is what I left with. She doesn't see the issue. I haven't been refunded. Furthermore, she also ordered the wrong color and length. I was forced to pay via Venmo by Ashley and Venmo won't refund the amount. **this took place at Ashley's house due to the fact she said that all clients from extreme hair are done at home due to COVID** **I was ONLY given Venmo as an option to pay*** read more

Good stylists; great products. Extremely satisfied with the care and treatment of my hair, which was ruined by another stylist at another salon. Keeper! read more

If you don't have perfectly straight hair, don't expect great service here. I have 3B hair, and every time a stylist realizes this, they act completely unprofessional. Instead of simply doing their job, they complain to my face about how long it will take to blow out my hair--something I have no control over. On multiple occasions, I've even been denied a blowout because they 'didn't have time.' If I'm paying for a cut and style, I should receive a cut and style, just like any other customer. It's frustrating that so many others have had great experiences here, yet because my hair isn't straight, I'm treated like an inconvenience. This is unacceptable. read more

So many thanks to Ashley for always saving me a seat at The Good Hair Table. Ashley has restored my wrecking ball of post-chemo hair to a healthy and full and vibrant sheen. Ashley's innate talent as a hair colorist happily aids and abets in enhancing my complexion. Ashley is spot-on with suggestions on length and layering. Every appointment is a stylist/client collaboration; there are never any chair-turn-to-the-mirror cringey surprises. Ashley's fun outlook gives such a positive energy to my time spent with Xtreme Hair. And to pay tribute to the shampoo ladies, Xtreme Hair shampoos are true self-care "ahhhh" moments. read more

Lauren is the best. My husband and I have been Lauren's client for over 10 years. We would follow her wherever she is. Her cuts and color are AMAZING. Lauren is very accommodating with her scheduling! The staff is extremely pleasant. read more

This salon is amazing! Prices are super fair and reasonable. They are also a really great about texting you appointment reminders. I've been going to Carly who is a blonde specialist for about 2 and a half years and I refuse to go to any other stylist/salon. I usually give her a very general idea of what I want for each appointment and then trust her with the rest! read more

Great service! Absolutely love Carly she's amazing at always getting me to the shade of blonde I want

I arrived at 12:30 to get a consultation, fantasy peekaboo color, and a haircut, I left 3 hours later with some of my hair the wrong shade of pink, some of it still bleach blonde, and no haircut. They booked someone else for a haircut while my pink processed, and that haircut took so long they couldn't finish my hair by the time I needed to leave. I was promised that everything would be done in the 3 hours I was booked for, and reassured during the service that this was still the case, until the 3 hours were up. Then I was rinsed by someone, and told to have a nice day. I still had the towel on my head. They had to rush me to a chair to brush my hair, which was still soaking wet, and then when I got to the counter to pay and make a follow up appointment for the haircut they missed, the lady took my payment, then told me to wait while she told another employee that her client was there, instead of making my appt and then telling them. Once again I was not a priority. When I got home and was able to take pictures of my hair and see it in a mirror (because they didn't even spare me the time to show me how it looked and ask if I liked it), I saw that they missed several spots, and the shade was completely off what I had shown the person 3 times. She took a picture of it on her own phone for reference and she still got the color completely wrong. I was also told it would take 45 minutes for my hair cut....I have shoulder length hair, and I wanted a straight chin length bob, which would mean 2 inches off the back to straighten it all out and some layer adjustments. I don't see how that would take 45 minutes, but then again I don't understand how it took 3 hours to bleach and then poorly color half of my hair. I had been candid on the phone when I made my appointment about how the ends of my hair were box dyed a year ago, and if they needed longer for my hair they should have told me so I could make arrangements. The rest of my hair is virgin! It had only been about 2 inches when I dyed it last year since I had grown it out from a shaved style. I could have done a better job at home, as I have in the past, but I wanted to treat myself, and instead of having a positive experience I had a supremely negative one. I have attached three pictures - one with the color I wanted, circled in yellow, and two with what I got. read more

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Everyone who loves their salon has their own reasons but if you want a down to earth and amazing change - try XTreme Hair. When I moved to Crofton, I had orange hair from dyeing my hair with trendy purple highlights. I was a mess! Then I met my hair savior, Rachel, who brought my hair back to life. She was kind, patient and gave my hair affirmations that made it shiny and healthy again. The salon is located across from the Princess Center and super nice. It was easy to make an appointment and from the moment I walked in, I felt welcome and appreciated. In addition, the prices are comparable to many salons in the area and the staff and atmosphere made every penny spent worth it. Come give XTreme Hair a try and see for yourself why it is my go to salon in Crofton! read more

I've been seeing Racheal for 10 years + and wouldn't trust anyone else with my hair! Beautiful salon and staff!!

I am new to this area. I search salon that close to where I live and there it is, Xtreme Hair. I called in the am to ask if there's a walk in and the nice lady in the front desk told me there's an opening for haircut. So, Megan did my hair, it was fabulous. I asked her to trim my unhealthy ends and make it nice and layered. Mind you, I have not cut my hair for a year. She did my bangs and my back layered evenly. I am so happy with the result. From my experience,not everyone can blow dry my hair due to my thickness and coarse hair. If that person can blow out my hair, then she's skilled. I received a lot of compliment from my coworkers. I worked at night shift in ICU. On that night, after 2 round of chest compressions, my blow out is still intact. Fabulous. Go to Megan, she's a woman with skilled. Totally recommend and definitely will go back for my next appt. Oh and the salon is clean and tidy. read more

Excellent treatment in this clean and wonderful setting. My stylist, Gabi, was very professional as well as a gifted stylist. I am new to Maryland and their entire staff made me feel welcomed. read more

Loved the attention this place gives and my hair turned out fabulous! I hadn't been to a salon since the pandemic and they didn't disappoint. read more

RUN! I traveled 1.5 hrs every 6 weeks or so to spend north of $300 for super short hair and have been disrespected, to say the least! Reasons to NEVER give Xtreme Hair in Crofton, Maryland YOUR BUSINESS: 1) Extremely disrespectful! VERY CONDESCENDING! : They FORGOT WHO SIGNS their paychecks, their clients!!! I have literally been "rescheduled" for someone else however since I hadn't had my hair done since COVID, I politely asked if there was any way they could fit me in or reschedule someone else for a change. After all, they rescheduled me on more than one occasion. The SARCASTIC FRONT DESK MILLENIAL (Cassie B, Mable O'C, Dianna C) states: " Duh, do you hear yourself right now! NO!" I POLITELY REPLIED, "Well, I was just asking because you have done it to me more than once." It wasn't so much as even WHAT she said but HOW she said it. EXTREMELY DEMEANING! 2) SCHEDULING ISSUES: As I said, I have been traveling there for a few years under great strain and put up with all the bullcrap because I was just unable to find the time to look for a decent recommendation near me. And because I traveled so far, I rarely missed an appointment. In fact, the ONLY time I ever missed was because THEY FAILED to send me the reminder text I signed up for! I have a super tight schedule and need this to manage. 3) RUDE MILLENIALS: as excuses for a front desk staff. Cassie B, Mable O, Dianna C, VERY DISRESPECTFUL, SARCASTIC, SUPERCILIOUS! And the staff in general. Due to my schedule, I have sometimes had to order food to be delivered there while I was under the dryer (BEFORE COVID) and bought Lauren Bs food and even had food delivered to her family just to be nice! 4) HEALTH AND SAFETY ISSUES: COVID- NON-COMPLIANT - hairdresser Lauren B was in my face with her mask down BELOW her nose, barely covering her mouth. Proof? I could feel her exhale air from her nostrils onto my hair and see my hair move in the mirror from her breath. 5) HEALTH AND SAFETY ISSUES: PLUMBING ISSUES-OFTEN. 6) DON'T STAND BY THEIR PROMISES: They promised help and to book zoom appointments during COVID. I requested one but got ignored. Never happened. Again, comes back to good customer service and obviously, they are SERIOUSLY LACKING IN GOOD CUSTOMER SERVICE! 7) ARROGANT AND CONDESCENDING: They SHOVE their political views down your throat! Proof? By wearing their signs on their shirts or face masks, and having to listen to their political rhetoric in conversation. If you happen to not agree with them, they will not treat you with the same professionalism. I.E. They sling your hair in your eyes and face with a deliberate manner which is not the sign of a good hairdresser. 8) POOR WORK, DELIBERATE SABOTAGE!: I asked Lauren B to write down my hair tonic recipe if you will, just in the event I could find someone closer to me. She wrote down 40 VOLUME BLEACH!! No wonder my hair was getting fried according to my new hairdresser. On fine blonde hair, that would ruin it for sure! Wow, DON'T TRUST HER WITH YOUR BEAUTIFUL LOCKS! 9) In GENERAL: ATTITUDE! THEY THINK THEY ARE BETTER THAN YOU ANY DAY. AGAIN, CLEARLY, THEY FORGET WHO PUT THEM IN THEIR NEW RENTED SHACK, PLUMBING PROBLEMS AND ALL, AND PAID THEIR BILLS! I CANNOT IN GOOD CONSCIENCE RECOMMEND XTREME HAIR SALON IN CROFTON, MD HOWEVER, I CAN HIGHLY RECOMMEND ANY OF THE OTHER BETTER SALONS AROUND THE AREA LIKE THE TOP 10: STUDIO 7 HAIR DESIGN. GREAT PLACE! GO HERE INSTEAD!! read more

Xtreme Hair - Hair Salons Near Me - Crofton, Maryland

Awesome place! Debbie B the owner and stylist cut and blowdried my hair. Looks amazing. I've already received several compliments! Easy to pick out products - they have a wide selection! The shampoo girl was good and gave a massge, and she listened to me when i said i preferred the water to be warm. Overall very pleased. I'll definitely go back again! read more

The facts are, the salon owner doesn't care about you. They don't care if you are happy with your service. They don't care if you feel good about yourself when you leave. Hair is a care industry. Some people consider haircuts to be traumatizing. The truth is, this salon just wants your money. Makes sense, its a business. But unfortunately for the owner, they are in the wrong business. Why do you feel so comfortable asking people to give you their money in return for incredibly lack luster service? People, we have a swindler on our hands here. Please, the only way consumers can make a difference in the world of buying and selling is to be wise with where and what you consume. Find someone that cares about you as a client at least 10%. This is your hair. This is the image you have of yourself and what you look into the mirror at every morning. Don't let someone use and take advantage of this part of yourself so carelessly for money. I went to this place for two years because its the closest to me and im not high maintenance in the slightest with my hair. Ive got straight brown hair, pretty simple. The first time I ever heard from the owner was when I finally stood up for myself and said something. Its hurtful. I dont need to be pen pals with this lady, but wow nice to meet you after two years. Go somewhere else please for the sake of your hair and your dignity. You deserve to have your salon care at least slightly about how their service made you feel. And lets be real, right? Most people dont complain, they just stop purchasing your product. I'm here to help others Symmetry hair salon in Annapolis is awesome. You get your own private room for your wash and style. Just you and your stylist and I've never waited, or been asked to leave with half of my service done although I've been charged fully. And note this, the proof is in the responses from the owners. If they come off as anything but apologetic or truly just trying to get to the bottom of your issue, they dont care about your issue, they care about your issue being public. Go somewhere else. Symmetry was the same price but much MUCH better service truly. This ones for the girls who never speak up, and constantly let people walk all over and take advantage of them. Good luck out there everyone. read more

I came here for the first time today and had my hair cut by Rebecca. She was great! Before the cut I had a fantastic shampoo/scalp massage. Afterwards I showed Rebecca a few pictures of what I wanted and she delivered. I love my haircut and style. I was also excited to get a "new client" gift bag on my way out--definitely a great touch! I'll be back! read more

Ever since I left Boston I have been on the hunt for a new hair place! 3 disastrous hair salon trips later I happened upon Xtreme hair. I will be completely honest I came in with little expectations because I half way gave up on finding a new place. Upon entering it kind of looks like a hair cuttery, (sorry guys but ambiance is huge for me) and I lowered my expectations a little more, which is the only reason I didn't give 5 stars; because Becca was a gem! I talked to her about what I wanted and we discussed different colors and ideas, and it came out 100x better than I could've hoped for!! She listened, let me talk, let me be silent, made everything super comfortable. I already made an appt for my return visit. read more

Xtreme Hair - Amazing highlight/lowlight job by Becca and a beautiful cut to go with it!! All love! - Hair Salons Near Me - Crofton, Maryland

They turned into an arrogant salon claiming no available time no matter what day of the week.

I set up an online appointment to get some color in my hair by racheal. The online appointment setter did mess up, so xtreme hair called me to discuss what I wanted to do with my hair and if Racheal could fit me in on the day I chose. Racheal ended up fitting me in for that day and the experience was amazing! I have tried many different hair salons around the area, and no one seemed to get my hair right, but Racheal did an amazing job! She got it exactly how I wanted it and it looks amazing! Racheal was very professional and explained to me what would work for my hair best. I will definitely be back to see her. If I could give her more than 5 starts I would. She will be my regular hair stylist from now on. Thank you for the great experience! read more

I am a new customer at Xtreme Hair and Racheal listened to what I wanted, knew what I needed and did a truly amazing job. The cut and color was perfect, best ever! And I do not say that lightly either!! You will most definitely look your best in the experienced care of Racheal!! I will definitely be back for more!! read more

I just recently moved to Maryland from Tucson Arizona. After two failed attempts to find a decent hairstylist I came across Xtreme Hair during my search. I am an older lady with thinning hair but I hate old hair!! Mickey is a treasure,, the salon is beautiful and everyone makes you feel at home and comfortable! read more

This place is GORGEOUS! Their new location is beautiful, professional, and allows for plenty of space between clients. Everything was simple to book (online), and my cut with Carly was great. She helped me decide what was right for my hair in particular (curly hair is difficult sometimes), and she took great time and care to ensure the cut was what I hoped for. Highly recommend this salon and their lovely staff as well. read more

Went for hair color. The stylist did not listen to me. Got the color wrong. Not sure why . Maybe I need a better hairdresser. The salon itself is clean. read more

I made my first appointment here 1 week ago and didn't really care who did my hair, it was a mess due to closings from Covid. I arrived at my appointed time and saw Ashley, she was amazing! Typically I just let the person do whatever they want and I just tell them to make me look good and boy did she deliver! Thank you Ashley. read more

I booked a cut and style with Tara. She was very kind and helpful with finding a style that suits me

I am from NY and I am not used to going to a hair salon that states walk-ins are welcomed to be told we might be able to squeeze you in. Granted it was early on a Saturday morning and I did get service. The cut that I received was so so. The stylist commented on how oily my hair was but I expected to get my hair washed by them so I did not wash my hair. Then I was supposed to wait 5 minutes with conditioner on my head which did not happen. When the stylist cut my hair she asked me to check the length. That has never happened before. I made an appointment for my next visit and was threatened about making sure I would show up. And not to cancel. On the day of the next appointment I had trouble finding gas which made me late. The salon is not in my neighborhood so I decided to call. I called and told them that I would be about 15 minutes late. They canceled my appointment. I have never had such polite mistreatment. Needless to say my NYer expectations are going elsewhere. read more

So I got my hair cut here for the first time and was thrilled! Libby did an amazing job on my hair! She listened to what I wanted and went to work. I think this may be the BEST haircut I have ever received!! Today, 6 days later, it is just as easy as can be to get it styled as I like it. I have short, thick hair and it really shows when a cut is not great. I am so relieved and happy to have found her (and it's close to my home, too!) I will definitely be back!!! Thank you, Libby!! read more

Absolutely love Rebecca! I went to the salon with the idea to chop some serious hair off! She listened we looked through pictures and decided to go for a long bob. She was nice enough to redo and cut even more 2 times before I set on a length, and even then she recommended to sleep on this one, see how I like it and return in a week if I want to go even shorter! She is really, really sweet and very good at her job. I actually returned and we went even shorter! I love my new haircut! I'm so happy I found such a good hairdresser and will definitely continue working and recommending her! I'll add some pictures! read more

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Been here a few times before-- last year-- they did a pretty good job with flat ironing my hair. When I am in the area, I typically go to another hair saloon (Hair Experience) that does a great job with flat ironing black folks hair-- well Lisa at Hair Exp does great... And looks like I'll stick to Lisa Anywho, Came here with an appointment. Drove ALLLLL the way over here... and they tell me that I would have to wait for an HOUR to be seen because the person before me came late. That isn't my problem... So I left. They didn't offer me any compensation on my next appointment or for me to come back at a different time with compensation... So I just left and will not return. read more

I made an appt with Michelle A - recommended by a good friend. And I wasn't disappointed!! She is super nice and did a great job. I had received a Deva cut months ago and I decided I wanted to wear my hair straight which of course meant - time for a different hair cut! I told her I wanted some layers and face framing. I love my cut! And I have a hard time getting my hair to curl and stay. She took a few extra minutes to give me tips and show me how to use my flat iron to get it to stay. I'm a fan and plan to for color next month! Just have to decide what I want. Anyways, give them a call or message them on their website. I messaged them and they got back to me first thing the next day. From start to finish very professional. All around great experience! If I figure out how to upload a pic I will! *Bring cash for tips their system does not allow you to leave it on the card* read more

I went here yesterday and got a haircut from Michelle. She was very nice and seemed very knowledgeable. I explained to her my hair situation and she really listened and helped me understand what mess I had going on. I had a lot of damage from a previous salon bleaching my hair until it was fried. Michelle walked me through what she was going to do and made sure I was okay with it. I was only there for a haircut but we talked about a future color appointment as well. I'm pretty excited this place was recommended to me by 2 different people. I wasn't familiar with the area, so I had a little trouble finding this location, as it is tucked away by Shoppers. Also, you cannot place a tip on your credit/debit card. This is told up front, but of course, I forgot and had to leave to go to an ATM machine and come back to tip Michelle. I am usually bothered by places that won't pay the surcharge to allow you to add a tip buuuut in this case, I really enjoyed Michelle and the haircut I got, so I will definitely be back and remember to bring a cash tip. read more

Third time's a charm! I moved here in August and had tried two other salons for cut and color for my dark blonde curly hair. I spent lots of money on a shabby cut and THREE attempts at correct foils for my color. I even brought the color formulas from my previous colorist in Texas and they still couldn't get it right at those other salons. Then, thanks to Yelp, I found Ashley at Xtreme Hair. She gave me a great, fun cut and got my color fixed immediately! So much happier now. Wish I had found this salon months and many dollars ago. Thanks, Ashley! read more

***This review is for the spray tanning services only*** The best and by far, the most professional spray tan experience I have had. The tan tech explained the process and worked with me to find the right color balance. It's done in a small closet of a room, but it works. I would and will definitely go back. read more

I just got the most amazing cut from Michelle at Xtreme Hair. It was a big change for me to cut off nearly a foot of hair but she put me at ease during the entire process by explaining what she was doing and how my hair would behave post-salon. She perfectly executed exactly what I wanted and made me feel so great! The cut was affordable too. Thank you THANK YOU Michelle! read more

Xtreme Hair - Thank you Xtreme Hair for a great new style at a price I can afford. - Hair Salons Near Me - Crofton, Maryland

Kayleigh is amazing! She's the first stylist I've ever had who I immediately knew I would be returning to. She took plenty of time to make sure she knew what I wanted, talking through techniques and taking note of my styling preferences. I also showed her a few pictures and the end result was exactly what I wanted. She was great to talk to, listened to my requests carefully and most of all she's very talented! I am moving out of state but will be back frequently and I will make sure to get my hair appointment in with Kayleigh every time I'm in town! read more