Ellie does a great job every time! She also makes sitting forever way more fun than it would be otherwise:)

I really hesitate to do this because I was a loyal customer of Summer's from before she even graduated hair school to after she opened Salon Palomino, which is honestly what makes this whole situation even more disappointing... but I have tried to resolve this privately to no avail. In 2024, I received a service that was not exactly what I had asked for. At the time, it seemed acceptable when I left the salon, but after sitting with it overnight, I realized I was unhappy with the result. I reached out to her promptly to address the issue. She declined to offer a complimentary correction (even something as minimal as a root smudge, which, to be clear, would not have fully resolved my concerns but was a compromise I was willing to accept). Instead, I was told I would need to pay for an entirely new service, despite having already paid nearly $400 plus a 20% gratuity. Because of this, I chose not to return and decided to go elsewhere to have it fixed (which put me out another $400 plus 20% gratuity!!!) The larger issue, however, is what has happened since. For reasons I don't understand, Summer continues to repost a video of that same service every few months. Reposting a service that a client ultimately expressed dissatisfaction with is, at best, questionable. But more concerning is that these reposts present the work as recent. This morning, she shared the video again. Several people reached out to me asking if I had just had my hair done, which highlights the problem: the post is misleading. The service is from two years ago, yet it is being presented in a way that suggests it is current work. Given this, I reached out respectfully and asked if she would consider removing the video. I acknowledged that she may technically have the right to use the content for marketing. However, I asked if she would consider taking the video down out of respect, especially knowing I had expressed dissatisfaction with the result. Her response emphasized that she has a signed waiver and declined to remove the video, instead offering to block specific viewers if I provided their names. She also dismissed my concerns by reiterating that she believed the results were beautiful and suggested my reaction was unexpected. The full extent of our communications are also attached below. At the end of the day, I genuinely support small businesses and wish her success. However, transparency and respect for clients should be a baseline standard. In a small community like ours, trust and reputation matter, and situations like this reflect a broader issue of professionalism that needs to be addressed. read more

Salon Palomino - Hair Salons Near Me - Edgewater, Maryland

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Gianna did a wonderful job with my daughter's hair! She wanted to go blonde and Gianna gave her exactly what she wanted! Will definitely be going back! read more

I had a great experience at this hair salon with Ellie! She is very friendly, warm, and welcoming. Before she even gets started she takes her time to understand what you want and explains what she will do and what is achievable. She took me from a deep red to a summery warm blonde with a root smudge in a megafoil session. Ellie took her time to recommend a nice hair mask for my newly lightened hair and made my next appointment in a few months to give my hair a bit of a rest instead of bringing me back in to lighten it more soon. She is very careful and pays great attention to detail. Gianna helped foil my hair and she was also super friendly and attentive. Listening to the other stylists talk, I can tell they're all super friendly and take great care and pride in their work. read more

Summer fried my hair for $500. I very politely asked for toner and she very politely blocked me on Instagram. I got a chemical burn. My hair was uneven and yellow. read more

I went for the first time today and omg it's so cute and tenlee heflin is the most amazing ever !!!!! She did sooo good on my hair and I'm obsessed!!! The salon was so cute and clean and pretty as well and the girl at the front desk was so cute and sweet!!!!! 10000/10 read more

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I got an icey blonde done by Ellie @beautybyelisabetta and it was perfect! She took her time perfecting it and the overall experience was fantastic from start to finish. The chairs you get your hair rinsed out in are also very comfortable and don't hurt your neck! read more

Horrible. My stylist did not introduce herself, took one minute to look at my inspo pics, did not ask any follow up questions and then mixed my color. For the entire 3 hours I sat in the chair she did not speak one time. I was extremely uncomfortable. She then toned my hair two times. She agreed my hair was streaky and did not have any bright highlights like I asked for. She scheduled me to come in the following week to fix it. The price was not discussed. I was charged $500. The stylist also completely stained my shirt and ruined it. I messaged the owner to tell her about my experience. She was rude and not apologetic. My appointment to get my hair fixed was then cancelled by the salon. The owner refused to give me any refund. The owner never responded to my message after that. I am highly dissatisfied. There was zero communication from my stylist. read more

Hi! Long-time client here of Summer. I found her on Instagram, as I was seeking out a blonding specialist in the area. She's the best to do it! Summer ensures prior to beginning the service that you both come to a mutual understanding of the desired result. She is an excellent communicator, and an extremely talented stylist.   As of last year, I changed my hair goals completely to transition to brunette from nearly platinum blonde, and she nailed it. My hair is the healthiest it has been in ages, and her pricing is appropriate for the services. Salon Palomino is, in, a word: professional. The online booking for the salon is also an added caveat. The inside is kept meticulously neat, and is such a vibe! Salon Palomino and Summer have my highest, loudest, and proudest recommendation. read more

Salon Palomino - Hair Salons Near Me - Edgewater, Maryland

I've been going to summer for a few years now and I first went to her with the problem of other salons not getting me the blonde I want and after going to her I never have this problem and she never fails to make me feel welcomed!! I personally wouldn't go to anyone else for my hair now after going to summer, going to my hair appointments now are so relaxing and the vibe in the salon is comforting as well! I would recommend summer to anyone!! read more

Salon Palomino - Full highlight - Hair Salons Near Me - Edgewater, Maryland

Like most people, I really don't like to give bad reviews and try to deal with the owner directly, which worked for the first botch. Yet, @Jessica (3/20/25?) described, exactly, my final experience. I've been 3 times- 1) to get root touch-up that was botched, 2) correction by Summer, the owner. After 3+ hours and no charge for the correct and a terrific outcome, 3) back for a root touch up with original stylist (everyone deserves a chance, no?) Summer collaborated with her while I was in the chair, to ensure that the right color/procedure would provide me with a good result. Result was bad as the first time, and back to square one. I'll leave it there. See Jessica's review for a full account. Hope this is helpful. read more

summer did a blotchy bleach job , uneven toned , damaged my healthy hair and gave me a chemical burn on my neck. Didn't get even close to what I wanted! So weird coming from someone claiming to be a " blonde specialist " lol. Waste of my time and money. You tried sweetie. NEVER AGAIN read more

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I've been going to Summer since I moved to Annapolis last year and she never disappoints! Overall experience is always a 10/10, she is so talented in blonding services and I'm always obsessed with my highlights. I love going to her new salon and getting to chat with Summer. She's simply the best! read more

Salon Palomino - Highlights by Summer - Hair Salons Near Me - Edgewater, Maryland

Best salon I have ever been to. Definitely always receive a luxury experience here and Summer slays my hair every time!!! read more

Salon Palomino - Hair Salons Near Me - Edgewater, Maryland

I don't usually write bad reviews and this isn't necessarily a bad review just a warning to anyone who is human and sometimes life happens to you. I had been going to Summer for almost two years, followed her through three separate locations, supported her new business, promoted it on my personal page, genuinely enjoyed her and our relationship, considered her a friend on some level, I am not saying that because of this I deserved special treatment, I understand business is business and as a tipped worker myself I get that time is money. I woke up one morning of my appointments to car troubles, my car was running funny and shaking, the worst I know, I messaged Summer two hours prior to my appointment (when I walked out to my car to get my morning coffee and realized that I was not going to be able to go anywhere after all) that I most likely was not going to be able to make my appointment, she suggested that I order an Uber but since I commuted an hour to her (happily I might add) I couldn't justify the cost of an Uber also where I live at the moment Ubers are not as accessible and hard to come by. I also tried to reschedule asking if she had anything the prior week available, but she was booked up, understandingly so, and since I am moving across the country I couldn't reschedule told her I would love to stop by to say goodbye to her because like I said I genuinely enjoyed our time together she informed that she would have to charge me the cancellation fee which I was not upset about at all...at first. I realized my card was charged the FULL amount of the service, $300. And before I say anything else I understand the idea of a cancelation fee and I support small business owners and they should enforce them, especially so people don't take advantage of them and their time. I was just unaware that it was the full amount, and let's be honest when you book with the same provider multiple times you kinda blindly click the terms and conditions, we all are guilty of it. I just wished she messaged she would have let me know that the "cancellation fee" was going to be the whole amount. Again I am not upset about the idea of a cancellation fee. I messaged her my disagreement of the policy and how I did think it was a little much for charging me full for a service I was unable to get provided by her. She didn't really listen to my side and then proceeded to post on her story indirectly about me, I was not going to post this review until I saw this post pretty much about me, I found it rude, I found it passive aggressive also a little bit immature. I was going to just eat the $300 and make sure for now on I double check the fine print before I booked with a service provider even if I had been to them before. But to make a social media story indirectly about me was where I felt was crossing the line. Life happens and sometimes you have to cancel your appointment it is the ugly truth and cancellation fees are intended to deter people from taking advantage of that fact, however I am a single young woman who doesn't have any kids who just had crappy car troubles i definitely would not recommend this to a working mother, or the working class in general. Quoting Summer directly maybe she "is not the hair stylist for you :(". And according to Summer I had canceled multiple times, two other times in two years, which fine charge me the cancellation fee, the issue is not the idea of the cancellation fee or what it ensures for the stylist, the issue is her unprofessional behavior after the fact. I wouldn't have even thought about writing a review if Summer didn't feel the need to passive aggressively post about the interaction. Cancellation fee being half or full amount of the service is her discretion, do I agree with it entirely? no, did I voice that disagreement? yes, could it just had been the end of our interaction and our relationship? yes. However if you don't want to be shaded on a story as if you're in high school again, look for a more reasonable and professional stylist than Summer. read more

Salon Palomino - Hair Salons Near Me - Edgewater, Maryland

The absolute best salon, it is SO beautiful inside and has the most welcoming atmosphere. Summer does such amazing work and I've never met a hairdresser who can do as amazing work for my blonde that she does. She is so humble, kind, and just the easiest person to talk to! What's better than getting an amazing service by someone who you can talk to that's feels like they've known you for years?! Summer truly makes me feel beautiful inside and out with the work she does. I couldn't imagine a better business owner! read more

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Salon Palomino is the absolute best place for getting exactly what you want!!! Summer is the absolute best hair stylist and I truly mean it she always gives me what I want while keeping my hair perfectly healthy I'd recommend this salon to anyone who's looking for perfect hair every single time and can't rave about it enough!! All the girls are so kind and wonderful read more

Salon Palomino - Hair Salons Near Me - Edgewater, Maryland

Amazing salon! Caroline is so talented and absolutely nailed it on my first time working with her - she really listened, asked all the right questions, and highlighted and cut my hair exactly as I was expecting. She is a blonde expert and it shows! It can be nerve wracking going to a new salon for the first time but I felt very at ease because she took the time to make sure we were on the same page. Highly recommend her for the lived-in blonde look. I'm so happy to feel like myself again. Thank you Caroline! read more

Summer is the best!! i've had so many horrible experiences at many high end salons trying to go blonde with my hair getting absolutely destroyed or simply getting the opposite of what i wanted... that's never happened with Summer! she fixed my messed up hair and with every appointment since it's gotten healthier and i've become an even brighter blonde. not only is the salon amazing, but she's the absolute best to gossip with!! never going anywhere else again. read more

Salon Palomino - Hair Salons Near Me - Edgewater, Maryland

I've been going to Summer for a few years now and from my first appointment I knew I'd be sticking with her for good! She was very attentive and explained things so well for me who knows nothing about terms and what should be done to achieve the photos I show her. She always asks me about tweaks or anything that I might want differently than the photo as well to give me the best results for what I already have/color growing out since I like more low maintenance. I have always left there happy with my finished hair. She is the sweetest person vibes well with everyone and gets to know her clients personally and takes her time with all her clients to make them happy with their result including making changes if you are not happy. I will always recommend her to anyone! read more

Salon Palomino - My recent appt! - Hair Salons Near Me - Edgewater, Maryland

I can't say enough good things about Summer, the owner and head stylist at Salon Palomino! Salon Palomino is an upscale, trendy, clean, welcoming, and comfortable environment where you will want to spend hours! Not only is Summer super friendly and sweet, she is so professional and takes pride in her craft. I explained to her at my consultation that every time I had my hair done in the past and showed the stylist an inspiration photo, I felt like my hair never turned out how I wanted to. She listened to all my wants and gave me exactly what I wanted! She made me feel extremely comfortable and at ease the entire appointment. This is by far the best my hair has ever looked and she absolutely killed it! It took about 5 hours to complete my hair from start to finish and I couldn't ask for a better outcome. I would recommend her x10000! read more

At first I liked this place.. but my last appointment was just unacceptable and deserves this review. It was very rushed and I feel as if I didn't matter as a client. First of all I came in and had the cape put on over my face. Stylist says "oops" .. when finishing up my blonding service with a blow dry, that was done careless and rushed, I had to ask several times to dry my wet hair... she was clearly rushing for her next appointment which again apparently must be more important than me sitting in the chair.. I attempted to reach out to the owner to address the issue and was left on read 3 times while she was actively posting several times on social media.. as a client spending a lot of money to support your small business, you would think you'd get respect and decency by at least acknowledging your customers when something is wrong.. no apology or anything. Just ghosted. If you're going to run a business, asking people to spend hundreds of dollars on it, do better. read more

I am definitely not one to leave a review especially a negative one, but unfortunately I find it necessary in this case. I had been going to Summer for around 2 years and followed her to 3 different locations. I had nothing but postive experiences with her and had minimal issues. About a year ago I had a blonding appointment with her and when I got home my hair was falling out. Luckily I have a father who is a hairdresser so I was able to get products to help with the damage however, I really enjoyed my appointments with her and continued to go to her. Once she had opened this salon I started getting referred to her new stylists which is where things started going downhill. While not all experiences were negative, I definitely had multiple issues. I started getting tape- in extensions with one of her new stylists and had several problems. There were 2-3 instances where I was overcharged and had to reach out to get it fixed, which is just a little concerning considering I was the one to notice it. I also had an instance where all my extensions fell out the next day. I will say after reaching out and asking my install fee was then waived at my next appointment, however I drive 45 mins to an hour to come to this salon specifically and having to come back is definitely not ideal. Back in January I had an appointment with a different one of her new stylists and got lowlights and a toner to go darker. At this point my hair had gotten much healthier and I was very happy with my color and hair health. As I returned home for the summer I had made an appointment in May to go a little bit lighter. I had sent the stylist my current hair and inspo photo. I explained that I just wanted to be a little bit lighter for the summer. The inspo photo was not that drastic to what I had it was still light brown/ brunette with blonde pops that was very ashy. I 100% understand that it is not realistic for your hair to look exactly the same to your inspo, but we had agreed to get as close as possible. When I had left the salon my hair was very very warm and pretty solid all over which unfortunately did not look like even close to my inspo photo. I had reached out to the hair stylist to get it fixed and I came in 2 days later to do so. She had added a few lowlights and said she would do a cooler toner. She had only dried the front piece of my hair so from what I could tell it looked better. However, after it had dried I realized it still looked nothing like what I had wanted or asked for it was still very warm and at this point I had wished I didn't even touch it. After around 2 weeks I decided to reach out to Summer and explain what had happened. I sent my hair before the appointment, my inspo, and what it looked like currently (very warm basically orange all over). We talked and she apologized for what had happened and said she would fix it. She said she would check her book but I then didn't hear back from her for a week after I had sent 2 more texts to follow up (life happens I get it but I was so upset with my hair and very frustrated). Going into this I had very high hopes as she was the one to fix it and I thought this would finally be taken care of. She gave me a root melt and did tip outs and a toner. Im truthfully not very sure why bleach was applied again at this point I felt like it was the opposite of the problem. The underneath of my hair had been my natural virgin hair for quite some time and for some reason the ends of my hair even in the underneath are orange and my ends are shedding. When I went to make my next appointment at the end of my service I was then charged $50 which was a surprise as I had already paid for my first appointment and continued to not get what I asked for and thought this was a fix. I left and I still felt it was not what I asked for and was now out more money. Like I said previously I live 45 mins away and having to come in this often for fixes is not ideal. I love Summer she has always been very kind to me but unfortunately I have had many problems recently and can no longer justify it. read more

I have been going to Summer for about a year and a half and have had all great experiences. My hair is naturally very dark brown but I prefer blonde hair and Summer has successfully gotten me to my dream hair every time I've gone to her! She truly cares about the integrity of your hair and often suggests alternative routes if lightening the hair could diminish its integrity--which I really appreciate! Her prices are what you would expect for an upscale blonding service with high quality products. The salon itself is the CUTEST salon I've gone to and with its light, airy, and welcoming atmosphere I could see myself hanging out well past my appointment time! All in all, I've had all great experiences with Summer and her salon. She is professional, courteous, and just nice to be around. I highly recommend her salon for all your hair needs! read more

Summer has helped me tremendously with all of my postpartum hair issues. She recommends products I could use to help, and has made me feel amazing every time I go in to get my hair done. She listens to what you what you want done, and does exactly that! Even when I surprised her with a "can we just chop it" she nailed and made my new "mom hair" look amazing! Shes the sweetest and takes the time to listen to her clients and achieve exactly what they are asking for. read more