Service is excellent from the worker & owner. They do feel…read morewelcoming. So much selection, most are vintage. Anything you need they have it! Gloria & Jon will take good care of you with kindness. Value is good. Thank you for the LOVE. Highly recommended to visit them. I'm able to find a gift for my fiancé's bday.

Called asking about availability of an item. Person said they had some of what I was looking for. I…read moresaid I was on my way, would stop in. I walked in found the items, store person said hello, just then another person walked in. He greeted her, asked how he could help her and proceeded to do so, completely ignoring me like I was invisible. Apparently doesn't need my business. I left, as I was walking out he turned attention to me asking if there was anything I wanted to see. (Really dude?) I simply said no, apparently I was invisible and left. Wow, just wow

I can't say I frequent a lot of game stores. But alas, my kiddo is into Pokémon and is begging for…read morea pack any second he can. So when we walked past this downtown Madison gamer hub, you better believe he wanted to go in. When you walk in half the shop is merch and the other half are tables/chairs for gaming. It seems like they have a ton of tournaments/opportunities to play a multitude of games. (Peep their Facebook page for the weekly schedule.) I liked the large amount of games they had (for such a small space). They had some hardcore card games but also some light hearted-- Poetry for Neanderthals and more. Pricing seem steep, to me. But again, I'm not a huge gamer so I may not know what I am talking about. My kiddo found his Pokémon card set of choice. We snagged them. In and out. I can't say the staff was overly friendly or helpful but they were prompt. That being said, we walked past this hole in the wall later in the week and there was an adorable pupper in the window! That alone makes this a 3.5 star rating.

Gio is the best, bro gives nothing but good vibes and great at tell you what's new and is really…read morehonest

Everything was reasonably priced and the workers were nice but the selection was a small but…read moreeverything was good stuff.

Looks like I had the opposite experience of other reviews today. Great staff! Larry was incredibly…read morehelpful, as well as the other two associates. They not only worked together to help me get what I wanted, but also greeted every customer and helped them simultaneously.

Line was so long. Won't say it's the workers fault because she claimed to be the only one there…read more(which I believe) and that's on the corporation. BUT, the wait time would've literally took over 30 minutes. There was about 5 people in line and it took over 12 minutes to get through the first person. All I was gonna do was ask if they had madden 27 but I couldn't. The worker didn't seem too happy so I didn't wanna just ask. I left, and now I will be doing a madden 27 pickup order from target. Furthermore, the whole store is unorganized and the game selection was... meh. Will give praise for the fact they had tons of pokemon stuff though.

Of the Game Stop's in the area this one offers the best selection of used games, especially XBOX…read moreand PS2. They also offer new games, systems, and refurbished systems. Staff is usually helpful and they always ask. The price that you get back for selling games is a whole other topic and the price will surprise you in a bad way. Really makes you question buying those new release games.

Went in because I heard that they had used Wii games. We ended up buying Wii Sports Resort. Was not…read moretold the price until after game was scanned and way overpayed for this game. Spending $50 on a game I could've gotten for $30 on eBay. Very disappointed

I saw it and it looked cool. Nice exterior. Epic despacito style. Epic epic gamer moments and play…read moresmash and play Xbox was epic and I gotta was epic and play smash yo bro yo yo bro you gotta I wanna yo bro

I love game stop I really do but is confusing af ex: me: oh boy I can't wait to get a game with…read more$40.00 game stop employee:do you have a members card? Me:maybe Employee:what's the number Me: says my number Employee:sorry no members here Me:alright then Employee:that's 4 dollars extra Me:but I only have $40.00 Employee:oh well I can't give you anything bye

I walked up just now to find a sign on the door saying they had to leave and would be back in 15…read moreminutes. Really not acceptable to have only 1 person working who then takes a 20-30 minute break and just leaves the store unattended. I needed a quick present for a party I'm currently going to, so I have no time to wait. This cost them a sale, as I now have to go elsewhere and as a result I'll arrive late to my party. Really disappointed by this, do better!

You can't walk past a GameStop without at least doing a quick "just looking" lap. One minute you're…read morechecking out video games, the next you're surrounded by plushies, Funko Pops, shirts, Labubu, and a hundred things you suddenly convince yourself you need. Gamer, collector, or professional browser, this place is basically a trap for your wallet, and a fun one at that!!!!

placed an online order for pickup. drove over an hour to the…read moreGurnee location to pick up item that was supposed to be ready. the item was never pulled from stock to fulfill the order and was apparently sold by the time we arrived (the following day the order was placed). thumbs down on service at the Gurnee GameStop.

I was so excited to see a new game shop open in the Gurnee area. I was not dissapointed…read more Conveniently located North of 41 off Delany in Delany Square, super easy spot to get to with tons of parking. JJ the owner was extremely welcoming and clearly loves his job. A talented maker offering unique and custom items ranging from 3D printing to laser cutting and engraving. He's also a talented painter willing to help with supply recommendations and techniques. Impressive rare collections items and knowledge of a wide range of subjects made my visit very nice. 2 large semi private gaming table areas for players and collectors. Tons of positive energy makes this stop a must for all gamers and collectors. ~5 out of 5~

My friend and I wanted to meet up to play some board games and we decided to check out True…read moreNeutral. JJ was incredibly friendly and welcoming. He offered us coffee and a table for us to play our games free of charge. At the end, my friend left a $20 tip for the hospitality.