After being recommended by a family member, we went over here to Raptor Auto, Had a really great…read moreexperience here! Nate was super helpful friendly and made us feel comfortable with the experience, we shared our experiences with another dealership and how it affected our credits and the experience here was so much easier and no headache! I'd definitely recommend!!

DO NOT TRUST! They sold my 20 year old grandson a vehicle with a transmission problem (which of…read morecourse he didn't realize) and now he has no vehicle and is in debt over $14000 just months after dealing with them. The salesman disregarding any and all concerns about the car and claimed it had been checked out and was in great shape.

Bought a "little old lady only drove on Sundays" CJ from them. It was all they promised and a bag…read moreof chips. Good price because it was a 2013 (bought it in 2021), had only 29k miles though, and it was a manual transmission. The process was simple and easy. I would have given them 5 stars, but the PRESSURE put on me AFTER the sale by the Finance Dept Warranty Saleman was beyond the pale. The stories of "what if's" this or that happens were hilarious. I don't live in fear of what MIGHT happen and felt a little belittled by that last part of the process. A simple question: "Would like to discuss warranty options with our Sales Dept?" would have sufficed. Because I would have said NO. Never, ever by extended warranties. It's fear-mongering.

I recently had the pleasure of working with Emily and Nathan from Shepherd's Chrysler, Dodge, Jeep,…read moreRam's sales team and they were very easy to work with. They gave me a very fair price on my trade in and I got a Quality used Truck. There a couple of issues with the the truck but they took care of them for me. Shepherd's Chrysler, Dodge, Jeep, Ram is a very honest and trustworthy dealership. I have bought a lot vehicles in my 46 years of driving but by far Shepherd's Chrysler, Dodge, Jeep, Ram was my best dealership experience. If a could them more than 5 stars I would.

I don't even know where to start! I fell in love with a…read morebronco Heritage edition that my husband found for me after searching. Unfortunately it was located at this dealership. The actual ease of paperwork was fine...of course it was as they wanted their sale completed but it's all downhill from there. Not even close to what I call quality service! The car had to be delivered from Ohio to Fort Lauderdale. My husband was in the car business so you can not argue with the facts on how a car should be delivered and I don't care what make or model it is. Car was delivered nearly two days past original estimated time. No problem. I can understand if a car is dirty on the outside from transportation but the inside should have been very clean! Perhaps even with a note thanking us for our business. But hey...that's only something a true professional business would do! The inside of the car was trashed. Caked in dust and dirt. The head rests of the seats were filthy and the extras covered in filthy plastic just thrown in the back. Even the inside of the glove compartments and center compartment were beyond dirty! A car is supposed to be cleaned for delivery!!! It also had an unusual smell. Not a hint of that new car smell everyone loves. We had to have it professionally cleaned and the seats took forever to get the dirt marks removed! That wasn't cheap but we paid for it. They also insisted it was cleaned! Not a chance. Then...not even one week later on a NEW car with 24 miles on it the check engine light comes on! I immediately took it in to my local dealer. After throughly inspecting the car they told me it had "critter damage" and that parts needed to be ordered and I was looking at about 1000 for repairs! I was without a car or loaner for two days and this awful dealership actually had the balls to tell me it could have happened in my possession when I live in the middle of the city in a new luxury high rise where there are no critters!!! The local service writer spoke to them and basically confirmed it was done where they had the car parked! Clearly in a dirt field somewhere! Now Jim Schmidt Ford offers to pay for 500 of the 1000 repair which is not the right the right thing to do! It was their neglegence!!! After I expressed my disappointment then a text came back from the sales person saying he spoke with his manager and "he'd pay for it" ! In my opinion that means he spoke to the manager again and he agreed to pay the full amount. I just received a check for less than 500 and here we are! Hope it's worth the bad review to let everyone know how you handle business. BUYER BEWARE! They don't care about you, the state of the car they sell you or customer service! This car was NEVER EVER inspected before shipping because the damage would have been seen and I should have never had to pay for a professional detailer! SHAME ON YOU!!!

My uncle bought a vehicle from them last week…read more His salesman named Brandon Hicks came out to look at something that needed addressed on the vehicle. I was sitting outside waiting for the final paperwork to be done. This idiot decided to cuss my uncle out using the F word several times not knowing I was sitting right there. Don't buy anything from this douche!!!

Low pressure, answered my questions, explained extended warranty option, and were fun to work with…read more I test drove two vehicles. I honestly believe they would have let me drive any available car on the lot (by myself) if I wanted. It was a refreshing car-buying experience for me and I hope the car will serve me well for a long time. Thank you Jack and Mike.

Great people and easy to work with.No rush.No pressure. I am local and asked everyone I knew about…read morethem and was only told good things about them.I have never had great service at I did at Sanderson Auto. I walked in and told them the van I was looking at and they answered all my questions and made this the easiest auto I have every bought. It's been a few months that I have had the van and its great. They seem to care about customers and selling good vehicles at great prices. I recommend them to everyone I know.

I've been to Curtis several times now with several vehicles. He definitely knows his stuff. He's…read moredone simple stuff like O2 sensors or greasing brakes to replacing cracked exhaust manifolds and diagnosing issues. He doesn't over charge and is very reasonably priced. One of the only honest mechanics left in Fort Wayne. Just bought a used truck a couple days ago and will be taking it to him soon to get it all checked out. I highly recommend him to everyone.

Had my check engine light on, they diagnosed the issue(s) and provided a quote. Woodward did a…read moregreat job. Kept to the quoted amount and communicated any changes in a timely manner. I will be recommending them to my friends and family.

Sara was a nice and friendly. The oil change was done in a respectable time. Clean waiting area…read more With coffee and snacks

Sales team is very informative and helpful. Would definitely come back here when it's time for…read moreanother car. 10/10 would recommend to a friend!

I only Spoke to him on the phone briefly but he was an honest and kind man. He doesn't have a Yelp…read moreaccount to make any business updates, so I wanted to post here to say he moved his business from the Lima St. Location to churubusco in June 2019. My car needs towing so distance matters, as a result I didn't use his services. But otherwise, based on demeanor alone, I would have!

I wouldn't go anywhere else to get my cars worked on. I've used James for years. My parents use…read morehim as well. He's a straight shooter and tells it like it is. Very honest and trust-worthy.

They are my go-to place for auto repair. They have always treated me with respect and honesty. They…read morehave always been able to diagnose my problem quickly and repair it at a fair price without trying to upsell me on other services. I always try to patronize local businesses, and Houser Automotive has definitely earned my trust and business.

We came in with a problem we couldn't begin to understand. They not only swiftly figured out the…read moreproblem, but fixed it, for $75. It takes integrity to not take advantage of the automotively ignorant. That's what they have here. Absolutely trustworthy, the most important thing you can hope for in a repair shop. We're customers for life.