Brian and the staff are helping and pretty honest. I bought my dream car from Yes Automotive and my…read moreson is on his second car from them. Always do a great job getting us the best APR. I would definitely recommend for anyone looking to purchase a vehicle!

TOP NOTCH!!! 2017 Ford Explorer. Experienced bad vibration from driver side front that kept getting…read moreworse. Turned around and headed back to Ft Wayne. we stopped at O'Daniel Ford and talked to your service advisor. He knew right away what the trouble was. All lug nuts on front tire were only finger tight from service done at another shop. Your service techs re- tightened all the the other tires and sent us on our way. All less than 30 minutes. That was 2 years ago and since then, we have had only O'Daniel Ford service our Explorer.

I went and looked at a car and they appraised mine. They going to call me that day. No one has…read moreever called me to give me a price. I guess they don't want to sell cars.

I hear by take my review back, I thought Dylan Sims was a stand up individual, I was so wrong about…read morehim and this dealership. Not even 2 months in and I find out he sold me a lemon p.o.s. $6500 worth of work needed on a $9100 after insurance and finance $15,000. The problems with the car is what their garbage insurance states they will cover, they are not honoring. Dylan stated 3 times he would call me and yet refuses to call and keep me informed what going on with this car. So I suggest dont do business with this dealership, my next steps are law suit for failure to inform issues with the vehicle in the first place, contacting the BBB, and contacting the news to put out there the kind of dealership this place really is, and EVERY social media site there is.. I have pictures that they will not allow me to upload here for some reason, but I have ALL the information right here for my lawsuit.

They have great cars to choose from and everyone was nice and friendly. My issues happened after…read morethe car was purchased. It was agreed upon that there would be a part that would be replaced but when trying to call and get the part replaced it was a hassle. I will not go into detail but my advice is do not sign paperwork until everything is fixed.

Always pleased with my car services!! And my free car washes over the years. We got 2 cars at the…read moresame time and we are still pleased 2 years later. Would recommend .

GREAT experience at Preferred Auto yesterday! Steve K. was super to chat with...showed me so much…read morekindness and such a low-pressure young man! Alex, the manager was terrific - also very friendly and honest. I would definitely return here for future needs. Thanks so much, guys!

Do NOT take your car here. I brought my vehicle in for service, and shortly afterward, I began…read morehaving issues I never had before--specifically with the tire pressure system, ABS, traction control, and cruise control. Come to find out, a tire speed sensor line had been cut. When I brought this to their attention, they completely denied any responsibility, despite the fact that none of these issues existed prior to their service. Months later, I took my car to a different, more trusted dealership to have my front brakes done, and they discovered that the original repair shop had also removed my wheel lock key (which had just been replaced and paid for), leaving me without it--and again, no accountability. Bottom line: this place will do the work, cause additional issues, and then wash their hands of it. You'll be left frustrated, out of money, and forced to pay even more elsewhere to fix what they caused. Save yourself the headache--go somewhere reputable that stands by their work.

Contacted them very serious about purchasing an Escalade V Series. They were terrible with…read morecommunication and couldn't answer simple questions. When I asked for a quote, they quoted very high down payments with very high monthly payments, but refused to answer what the interest rate was. After pushing several times, the guy comes back with 10% interest. I think they just want that thing on their lot for attention. They pretty deliberately chased me away. Pretty confusing...

A 5 car buying experience! No credit, Bad credit & 1st time buyers ALL welcome. 260-969-9383read more

Brandi and Kole were awesome Easy approval process they…read morehelped me get financing and the vehicle I wanted

Devin is the best salesman there ever was, financing was a head ache but Devin was very nice and…read morehelpful. 10/10 highly recommend

If you shop this dealership, inspect your paint very closely. Can't prove it but I suspect this was…read moredone when they applied their co called paint protection. They tried to tell me they come off the truck like this.

Very easy going and well knowledgeable staff, helped me find the car for me and stay in the price…read morerange I was looking for! 100% Recommend it was like spending time with family!

After being in a tight spot without a vehicle, Bolyards was able to help get my family into a…read morereliable minivan for a reasonable monthly payment. We're 6 months in, and our rear brakes need done, but otherwise the van has been an excellent vehicle for my family!