They listened to my needs and made excellent suggestions for the type of car that was right for ME…read more Great customer service! Ask for Gordon, thank me later!

My Jeep overheated and I drove directly here. Being a widow in a fixed income I was scared to…read moredeath. My Jeep is a 2007, not exactly new (ha ha). From the minute I walked in the door, I was treated so professionally. After the original diagnosis I was offered a ride home. Later I received a call from the owner with worse news. He explained exactly was wrong and wouldn't let me get my Jeep until it was repaired due to driving it would crack the head and be so much more expensive. He then understood that I didn't have the entire amount and even offered to take a down payment and let me pay the rest when I received my next check. Great people!!

Contacted them through text, asked if the car I was interested was available, he said yes and it…read morewas in Ft Wayne. I asked if they could bring it to south bend, he said they couldn't. So I left work early and drove the hour and a half (1 way) they said they didn't have it, it was out as a loaner. 3 hours wasted plus gas. I will never give them another shot.

Brandon Cretacci the owner of R & B Auto where we bought our 2021 Kia telluride, has the threatened…read moremy life and to sue me because he doesn't like the review I left on all 3 of his companies sites. Here's what I said: We bought a 2021 Kia Telluride from Mark on 7/6/23. We were told it was accident free, even showed us A CARFAX. Not the Carfax to our vehicle. A few weeks later the collision warning starts going off when there is nothing around the car. Which causes car to brake hard, and almost caused accidents. I texted Mike about the issues and he never responded. So, I take the car to the Kia dealership in Ft Wayne, and they discovered not only has my car been in one wreck, it had been in 3 accidents! Causing major damage to the frame (bent), front crash bar bent and front struts/mouths are damaged. They never fixed this and now it's unsafe to drive. Nor did they disclose, per the law, severe frame damage. Matter of fact he lied straight our faces that it had never been in any accidents. Kia dealership also saw that our tires are worn completely down. Oh and because of the previous accidents, the radar/sensor is facing down, which is $1,788 to fix and NOT COVERED BY the 5k extended warranty we bought. Not even covered from Kia's existing warranty. Total as of now without frame repair, we are looking at 3k to fix everything. Now why would someone get financed for 40k+ and want to shell out more money to make it whole again? The answer is WE WOULDNT HAVE BOUGHT THE CAR!!! It should have been totaled out. So, there is deception, fraud and unfair sales practices going on through this dealership. They covered up the true car history to us just to make a big sale. We have contacted an attorney because the condition of this car could have killed our family of 5. Mark, you wanted a review from us? HERE IT IS. We will also be pursuing criminal charges. Update: the owner Brandon cretacci called me after I left this review and made threats to me and my life. I have the conversations recorded. This guy is a loose canon.

I WOULD ABSOLUTELY NEVER RECOMMEND THIS BUSINESS NOR BUY ANYTHING FROM THEM!!!…read more I purchased a vehicle for my son. It is a 2018 Ford Escape in August for $13,000. After a few weeks of driving it, the check engine light came on. I took it to a Ford dealership mechanic. The history shows this engine light has been an issue. There is a known problem with this specific motor. We contacted the owner at Xtreme Auto Sales to see what could be done. The owner Kyle told us they would replace the motor for $4800. They wouldn't charge us labor. (A brand new motor can be put in for $7000). After further talks Kyle told us that for the $4800 they would be putting the same motor in that is known to fail but with less miles when we said no they offered just the bottom of the motor even after it had overheated and affected the top of the motor (I don't think they expected us to have researched the issue). Once we said no they will no longer answer our messages or phone calls. We have now messaged multiple times with no response and have called multiple times without a return call. This whole situation has been going on for weeks!!! I am very disappointed with the lack of professionalism this situation has been handled. They even admitted this was their 3rd time dealing with the same Ford motor with this problem. I will be asking our work lawyer for his advice and be filing a complaint with the BBB. Xtreme Auto Sales do not follow thru with customer service!!!! It's very disappointing that their profit margin is more important than doing the right thing. In my business, ours is the opposite. Truly sad DO NOT BUY FROM THEM!!!

What a shady place. It's places like this that give used car salesman a bad reputation. We…read morepurchased a car for our son less than 90k miles. $13,000 and was told by a ford dealer they knew the engine had a problem once the engine died less than 2 months after purchase. It needs a new engine and we can't get them to call us or return our messages Their profit margin is more important than their integrity. Do not buy from them