The best car rental experience ever. The epitome of kindness and customer care. I was on my own and…read morehad to return the car on July 5th in Ocean City Maryland. I was driven over the bridge to the beach so that I could ride the OC bus back to my home between 84th and 85th Sts. Though the distance was only 3.5 mile, given the traffic on the holiday week-end, it took 1 hour and 25 minutes. If that's not extreme consideration I don't know what is. THANK YOU OC Enterprise!

I had a rental reservation August 16th-19th. The first car I was put in had an error with the…read moreseatbelt sensor. My mother called about 15ish minutes before close to express concern. Chris (I believe that was his name) was nothing but kind and concerning. I pulled up to Enterprise at about 5:28 and was driving away in the new rental at about 5:32. The new rental was fantastic, and we were able to safely enjoy our trip. Just want to again express my appreciation for Chris's kindness, and professionalism.

Our Jeep had a broken water pump and we limped into the Nock's Tire Pros next door (also a terrific…read moreplace, see that review). Wade Bishop, the manager at Enterprise, was out at another Enterprise location, but he connected with us by phone. When he got back to this Pocomoke City office, he quickly got us a car so we could continue on to Chincoteague while our Jeep was being repaired at Nokes'. Given the scarcity of rental cars these days, we felt extremely lucky. And Wade worked through our car insurance company to give us their lowest rate. We felt so lucky to get a rental so quickly and at such a good rate. Wade was terrific. He, along with Nokes, saved our Eastern Shore weekend trip.

From the owner: Need a rental car in Pocomoke City, MD? Enterprise Rent-A-Car is Here For It. Whether your car is…read morein the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our City Caliber Collision location today.

I've reserved/rented an SUV 3 times in the past couple months at this location and EVERY TIME they…read moredid not have SUV vehicles available. They offered a sedan instead. If I wanted a sedan, I would have rented a sedan. They are unapologetic and say that they can only depend on what vehicles are returned. Why even bother to reserve a vehicle type.....they never have them.

I had an excellent experience with Enterprise Rental Company in Rehoboth Beach, De. The staff was…read moreprofessional, friendly and very attentive. The car was exceptionally clean. Thank you Judy Mazur

Due to an accident, i arraigned to have my car repaired and to reserve an SUV. When I went to pick…read moreit up on the reserved date, they only had a Jeep large, high truck with narrow running board which is difficult for a senior woman. The manager rudely said that was all he had and basically take it or not. He made no attempt to apologize , left the office to take a phone call. His young assistance apologized and said he would try to find another rental, but couldn't guarantee when this would happen. My husband drove it home as we had no other choice. I notified the repair center and our insurance company that this matter was not handled well. We then drove to an Enterprise location in Seaford where we were immediately told they would find us a vehicle and take care of us. I will post a positive review on that location

Very friendly and accommodating service. We were 10 minutes late getting my rental back but he was…read morestill there and checked it in without the need for an extra day's charge.

Horrible experience.. booked a car to drive south for my wedding, booked in advance and checked…read morewith customer service on payment methods. Got there and was denied service and told the customer service people lied to me. Thanks for making my wedding even more difficult to pull off! Customer service also had no empathy or care in the world that they were causing difficulties, will never be back.

I should've read the reviews before I came to this place and ended up stranded on the side of the…read moreroad in front of a motel 6 as a 5'3 100 lb woman. I called the enterprise on Courtland Ave in Atlanta 4 different times asking if it was okay that I picked up the car with my paper temporary Maryland license because mine was stolen. They told me 4 different times that that was okay, seeing that I had booked my rental through my Maryland insurance. Today I go to pick up the car and they said they "can't help me." They said I have to pick up the car using a physical license which is funny because their corporate office said that out of state paper licenses are fine as long as you have another form of proof which I did, I had a passport and Georgia school ID. I'm writing this review on every enterprise's page until you all do something to make this right. I missed snd entire vacation because of you all. I told the woman at the desk that I spoke with a man on the phone THIS morning and she told me that was impossible because no men work there but as I was sitting outside stranded a male manager came out to show another customer a car. I spoke with customer service on the phone and they told me they were horrified about what I went through and would contact me the next day to bring me a car. It's been a week and i've called them several times and they have been absolutely no help at all. I missed my family vacation because of this company and they're not willing to offer a single compensation to try to make this right. I have never experienced this level of unprofessionalism from the two woman at the desk, the male manager who I guess was hiding in the back throughout the entire situation or their customer service team. This is a horrible company that doesn't have a single regard for the safety of their customers, left me stranded on the side of the road even though I brought with me all of the necessary paperwork I was told to bring. Karma is real though and they'll get theirs eventually.

Great service. Good cars and decent prices. Staff is quick and friendly Location is remote but…read morethey will pick you up and drop you off

Avoid the Rio Grande ,NJ location at all costs. Go anywhere else. If you're desperate, take a…read morefull video of every inch of the car. They rent beater cars and will keep your deposit. Not a single manager has contacted me and Alyssa hasn't followed up with me to resolve this. Enterprise was sued by consumer affairs last year for this scam and had to pay $50k in fines. They've learned nothing. Avoid avoid avoid.

Go somewhere else cause this Hertz is terrible. I called to see if I could stop in and rent a car…read moreat 4:30pm and the attendant on the phone told me I couldn't come that late because she did not want to work past 5pm. When I got to the place at 4:15pm, she told me that the website (that I had previously tried to book on) had more cars on it then she did and she only had a very small yaris (I needed a car with AWD or 4WD). Not a good experience and will not be renting from this Hertz in the future.

Everything from the minute I walked in, to the second I left, they were amazing! The young man that…read moreworks there was very pleasant to deal with, took notice to small things and even went above and beyond to accommodate me when I questioned something on the first vehicle. I requested if he had another of similar, without hesitation he said yes and showed me two other models, one of which I picked. He quickly had it up front, the air running to cool the vehicle off because it was a hot day and after a few minutes, gave me my paperwork, wished me a safe travel, all with a smile. Thank you! Will rent from you again!

I rent from Enterprise often. This office is representative of the awesome customer service and…read moreproduct that I have received from the Company across the country. I am an Enterprise Customer for a reason. This office is one reason why.

From the owner: Need a rental car in Cambridge, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in…read morethe shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cambridge location today.