I can't say enough good things about this shop! I was in a bind when I discovered my coolant reservoir cap was missing and I was already running late for a doctor's appointment. I stopped by hoping for some quick help, and the team went above and beyond. Not only did they help me find and replace the cap, but they also took the time to check my coolant and make sure everything looked good before I got back on the road. They were incredibly kind, professional, and genuinely cared about helping me out during a stressful situation. It's rare to find people who are this honest, helpful, and willing to assist someone on short notice. Their customer service left a lasting impression, and because of how well they treated me, I'll definitely be returning for future maintenance and repairs. Highly recommend this shop to anyone looking for a trustworthy auto service! read more

Horrible experience. The owner is a scammer. He damaged my oil pan during my last oil change and never told me. When I came back, he blamed another mechanic even though he did my previous oil change. Now he's charging me $600 to fix the damage, and he already started the work. Avoid this place and take your car somewhere else read more

Man I found this place with my triple A road side assistance for an inspection. When I tell you I stood here ever since! It's hard to find a mechanic who is trustworthy. A place that will take care of your car, be accommodating and affordable. They won't do things just to do them. I've brought my sister, my husband and always recommend them. I do my oil changes here as well as anything I need with my car. They have a cleaning lady on the weekends name Martha I believe and man she is the sweetest!!! We're always having a good time catching up and laughing. Such a good environment and friendly space. Let's be real we all want an auto place that won't take advantage of us and our money and this place does none of that. Thank you guys for your services! read more

Highly recommend this place. Great service on my car and customers. I was greeted by Hanna and he took care of me and made sure my visit was pleasant. He gave me his card and to find out he was the manager! I took my wife's car but will be brining my car as well. read more

Do yourself a favor and come to this place for anything and everything you need. I'm always scared of getting over charged and people using jargon to confuse me but this place put my fears to rest . Professional, friendly, and funny. Terry was the absolute best and a true life saver. I had an oil change from a different place and got stranded nearby when I got an alert that the oil pressure was low. The team worked to check out the issue, identify it, and fixed it. Thank you Hanna & Terry for making sure my car was good to go and SAFE to drive. I appreciate you more than I can say. read more

Best service you can get! He checked my Kia hybrid after I got in a bit of an accident. Quick services and best value for money.

We had more questions about the service and the workers here went out of there way to and show us the car is working conditions didn't overcharge us or scam us really recommend as they are really honest about their work read more

Our family has been coming here for atleast 20 years. From engines, transmissions to water pumps, they have taken care of us. They are honest and warranty their work. read more

My alternator randomly went out on me. I called AAA to tow it here and about 30 minutes later Terry gave me a call letting me know what was wrong. He called the next morning with a quote and let me know with AAA I had a discount. They use the best quality stuff and I still didn't pay over $600! Terry was very attentive and made sure I knew what was going on with my car. They finished my car by noon the next day! I would recommend this place for sure. read more

Terry did an amazing job educating me about my Kia's engine that burns oil faster than normal. He was very ethical in diagnosing the problem and got me back up and running in no time! Two thumbs up! read more

Xpress Auto Service - Kia Optima - Auto Repair Near Me - La Puente, California

Amazing work!! my partner, and their entire family recommended there services to me, and I was absolutely not disappointed. Had a bunch of work that needed to be done, Hanna went through the whole process with me, step-by-step, offered reasonable options and goes out of his way to make sure his customers are not being scammed or taken advantage of. Did an amazing work on my car, Terry and the rest of the team are great!Will absolutely continue to come here again and I seriously recommend anyone who wants to get any services done on their car to come to these guys. read more

Took my son's car to XPress Auto to get the steering column fixed. When we arrived, Hanna noticed there was also an exhaust leak. Hanna took great care of the car! He went above and beyond to make sure all issues were covered by the extended warranty we had on the car. He kept us informed of the whole process and they finished the work in a timely manner. I will definitely go back if we need any work done in the future! read more

On November 29, 2024, I took my car to be service and Terry, the person in charge, did such a great job. Great service, very communitive as far as calling me with updates AND he gave me a ride home since my car was going to be there most of the day. I recommend going Xpress Auto Service as they take care of your vehicle 100%. Carmax didn't have any appointments so they made an appointment with Xpress and I am so glad they did. Thank you Terry and everyone that works so hard there. Happy Holidays !!!! read more

These sharks changed my water pump and thermostat. In doing so, forgot to refill the coolant. $800. By the time I drove my vehicle home , about 5 miles on a hot day, the temp guage was in the red warning zone . Major rookie mistake on them!!! Or , they were trying to conn me for more work , to be done . The radiator was bone dry . It took 3 gallons of radiator fluid to be ok again. I phoned these dumb asses when I quickly figured out out the problem. Don't go here !!! They suck!!!! Zero stars rating if possible !!!! read more

I just got my Jaguar F-TYPE serviced here. Very courteous staff very professional service, and the diagnostic was accurate and most helpful! I give this shop my highest possible recommendation. Thank you! read more

Xpress Auto Service - Auto Repair Near Me - La Puente, California

Terry helped me out when I need to be out in a rush I appreciate him very kind staff professional and fair

My first time here and I found the service to be beyond expectations. My car was having issues which lead me to believe in a pricey repair but the fix was easier than anticipated and Terry was great help through the whole process. I plan to go back for future repairs. read more

I have had good experience with Hanna. His quotes were good and have not had problems with the procedures his done.

My experience was absolutely horrible. When you think of scummy mechanics and how they will try to milk you for every dollar while doing the least work possible..well this is the place. My car was having a common issue so I told the owner to look into it. Owner said they have to "test" everything. Owner will take your keys , make you sign a contract with a $165 diagnose" fee that will apply to any work done. Did not hear back from the owner until I called at end of day. They said they would work on it by performing more tests. Shocking..right? Anyway he held the car for 2 additional days until I got fed up. Guess what? As soon as I called to pick up the car third day, he found the problem. The exact problem I told him to look into from the start. And guess what else...? It would cost thousands. Stay away guys...unless you like being lied to, and then scammed and vehicle held hostage. They still charged me $300 diagnostics fee. This is an Absolute terrible place to bring your vehicle in. read more

Everything turned out well when I visited their shop. I spoke with Hanna and other people there and they were all nice. The work done was great as well. They did recommend that I buy a new battery but since I have warranty on my existing battery, I'll try to get Autozone to replace it. I've read numerous reviews that Autozone doesn't consider acid leaking from the battery as being defective so if I don't get a replacement from them, I'll get one from Hanna. I'll make sure first that AAA covers battery leakes in their warranty. I took my car here because they are a CarMax certified facility. If I saw the other review first, I might not have gone. My experience has been different from the other reviewers though. I will still take my car back to Hanna because of the positive experience that I had. read more

Great service and very friendly staff, Very professional repair and decent pricing I take all my trucks and cars there I would recommend others to try it read more

Xpress Auto Service - Auto Repair Near Me - La Puente, California

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I had my car towed in, they went through everything item by item, gave me my AAA discount. Did offer extra code testing to let me know of future problems that might arise. I am very satisfied with this company and I will bring my car to this auto repair shop read more

I had AAA tow my car in because I saw liquid leaking from under the car. They recommended this shop to me. I had the best experience. They quickly signed me in and let me know all the cost info up front. After inspecting my car in under 30 minutes they found it was just AC condensation and proceeded to air the tires while double checking everything else. Shortly I was ready to pay and he let me know there was no charge! I will definitely return to this shop with any future issues. They are thorough and fast. 10/10! read more

Great service, Terry was very helpful, the price was reasonable. The place is clean. Strongly recommend this place.

Had trouble with my car the serpentine belt was torn had my car towed in and service was done same day. Great service very professional highly recommend taking your car in. read more

My car battery died and was purchased through AAA I was recommended to come here because my membership was with my mother and she passed away so it was expired. I was able to show my receipt and they took care of it and honored the warranty without any Hassle. Thank You Terry for your help!!! Highly recommended read more

My truck broke down on the side of the road, so I had AAA send me a tow truck which brought me here. This was one of the nicest experiences I've ever had at an auto repair shop. Hanna, the owner, chatted with me as I waited for my truck to get repaired, then after I was there for a few hours, he bought me lunch. I then saw 2 women walk in the door, talk to him for a little while, then he went over to the vending machine and bought them water bottles for their trip home. This is a real class act sort of place. They completed fixing my truck, which drives really well now, and sent me on my way. I will recommend this shop to anyone in this area as a place with real integrity and class. read more

Great Service.. Not over Priced. Take good care of there customers. Tell you exactly what's wrong with your car n tell you exactly in what they did n used for your car. They try to get you in n out in a timely manner. Excellent Customer Service. I totally recommend. I've been taking my car here for years. since they rebuild my engine and that was about 4 years ago They done a great job. Take it for my early oil change or if anything else is needed. :) read more

I was in a bit of a bind when my car battery died and left me stranded. The tow driver recommended this shop to me. I was in and out with a new battery in less the 30 minutes. The guys that helped me where all very nice and polite. Would definitely go here again. read more

Had a battery warranty with AAA. I was having issues with the AAA technician that came out to check the battery came here (they are contracted with AAA for battery issues) and was so impressed had to write a positive review. read more

The o was very dishonest, trying to upsell work not performed by him and sent to his network of shops for his addition profit. I ended up towed there by a tow truck AAA sent and I had asked to be towed to the Ford Dealership as I have a Ford product. The driver insisted that he take me here. The owner, Manna tried to charge me a $525 administrative fee he showed posted after I told him I was having it towed to a AAA approved shop, told me I owed another $125 storage fee even though I waited in the car towed in at 3:00am. Steer clear of this extremely dishonest person at all costs. read more

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Excellent experience here. Came in after some trouble starting my car and they found the problem very quickly. They were very honest and didn't try to charge me for anything I didn't need. I would have to attest this great experience to Terry and Hannah. They were the absolute best! Would definitely recommend going here for any car service you may be. read more

2nd time at this shop since my first time in 2022 and I was even more blown away by the service this time around! I love when that happens. Hanna was so patient with me and my extended warranty provider, took over the process and handled it all so gracefully. My car needed several repairs and in spite of all that was needed and required, I still got my car back in a week. Hanna and his team are special. I won't take my cars anywhere else now and recommend them any chance I get because this shop is worth of any business. Thank you Hanna and Terry!!! read more

Hannah at Xpress Auto Service was great! I described the issue I had with my 99 Honda Accord. They ran a diagnostic and took care of my problem. Also made suggestions (with no pressure) for things that may need servicing soon. Once the work was complete, I got my car back running and looking better than when I left it. Thank you and your team Hannah! Hopefully I wont need any services anytime soon, BUT if I do.....I will be coming back to ya'll. read more

I took my car to Hannah last week to get serviced on Thursday, he called me up Saturday and said it was ready. Not only does this prick charge you more than he needs to, he's also dishonest and a liar. I called him Monday because I noticed two scratches that were on my car, passenger door and rear right passenger door. He didn't even let me finish explaining before he got aggressive on the phone saying he "didn't want to argue". I didn't call to argue, I called to ask and let him know what the situation was. He started defending his staff before I even mentioned any of them. I also mentioned yelp to which he replied "I DONT CARE ABOUT NO REVIEWS". The only reason why I went to this terrible place was because AAA referred them. I let them know about this situation as well. I hope anyone looking at this dudes reviews really REALLY takes this into consideration. This man is dishonest and aggressive. I wasn't expecting him to do much because of his attitude. I would have been ok with a simple apology. But since you don't care about reviews here you go. What bugs me the most is that I yelped his business before I even agreed to leave my car there. Go else where guys. This dude is no good, WILL TAKE ADVANTAGE of you. Update: you say I'm dishonest about the trac light being on and not mentioning it to you. I didn't mention it because I'm having someone else look into it. All I needed you for was the break inspection. I don't see why the need to mention the battery, trying to make it seem like you did something good for me. And like I told you over the phone, my truck had scratches when I took it..it left with ones that weren't on it before. So go ahead and try and make it seem like you or your crew are not lying about it. I wouldn't go to you if you were the last shop on earth. Good luck to you too. read more

Update. My name is Jackelyne battery receipt is under my name. I work for Toyota and would never "trick" anyone to get something for free. You sir, need to work on your communication skills because your response on here is unprofessional & unnecessary. This shows the type of owner who owns the facility. Beware, I would feel Uncomfortable even walking into a shop where the owner bashes people on Yelp. read more

We had the best experience at this establishment! We looked at a couple of places, had estimates and a friend of my husbands referred this place to us. The owner Hanna was very professional, and showed us the problem with our vehicle ( more than one problem) we had no idea the car had other issues. If it wasn't for him my daughter would have been out of more than $1200.00. We felt comfortable choosing this place. Hanna went out of his way for us and we couldn't be more grateful for him and his team. My daughter said when she went to pick up her car, it felt like so much stress was lifted out of her, she cried tears of " finally" someone honest!! Thank u Hanna from the Jimenez Family 10/21/22- we took our car in again and Hanna did not disappoint.. I am positive this will be our " go to mechanic " .. he worked with Carnax for us and that took a lot of stress out for us. After he ordered the part he pointed out how the part works and explained it well. read more

50 miles from home, our 15yr old expedition broke down. We were towed by Paddicks (AAA) towing (awesome tow and driver) to xpress auto. After running diagnostics, our fuel pump needed replacing. It was a long afternoon waiting but Hanna was kind and professional. The mechanics were awesome! If we lived closer we'd definitely come back. We highly recommend xpress. Thank you. read more

Xpress Auto Service - Auto Repair Near Me - La Puente, California

Terry hooked it up, helped my wife and I with our air filter and also gave us some good advice. Very good customer service and quick job done! read more

Called into this joke of a service center to chat about my AAA battery. Told them I could bring the battery in to replace it but they said it'd void the warranty. Bunch of clowns running this place trying to tell me that it would void the warranty by removing 2x 10mm bolts. read more