Ricky is a wonderful employee! He helped me ship my bridesmaid gown carefully!!!…read more Love this store

July 30, 2026 This…read moreconcerns UPS Store #0051, 1819 Polk St., San Francisco 94109. I went there today to mail a simple large manila mailing envelope. They quoted the "ridiculous" price of $17. I told them that, left and walked to USPS who charged me $2.85 for my large envelope, First-Class mail, 4.1 oz. UPS: You need to get your people better trained and not try ripping off people with prices like this. Your management needs to investigate this. Randall Williams

When I have a package re-routed from UPS, the closest store is this one. This is probably the…read morenicest one in the area! There is rarely a line. The staff are quick & offer good service. It is a spacious store. The staff keep the space tidy too! Good job ! I haven't needed to ship any packages yet but it seems to be a good value to use UPS for deliveries.

Every time I need to reroute a package to a UPS Access Point, this is the location I choose. It's…read moreeasy to get to, the customer service is consistently great, and there are rarely long lines. The staff here are always friendly, efficient, and quick with every transaction. If you're trying to find parking, it might be difficult, but not impossible. I also really trust them with outgoing shipments because they handle everything carefully and professionally. Overall, a super reliable spot that makes the whole shipping process stress-free.

Dusty old office. Caused long wait doing slow notary work. When it was my turn to ship something,…read morehe filled out the label info but didn't have change for a $100 bill to provide cash back. Failed to ship something that is the purpose of coming to UPS. Asked for a credit card but I was doing it for someone else.

Tired of waiting in long lines at UPS stores? This location is ideal for quick and easy service…read more I've never encountered a line here, and the service is always fast. Here's how to get to this location: Enter through Fairmont on Mason st., and take the elevator to floor T. OR Use the Fairmont entrance next door to the Tonga/LiveFitGym entrance on California St. It's become my favorite UPS spot!

Wonderful pricing, excellent services, great work, outstanding accuracy:) Jim Sullivan, M.A…read more Optic Nerve Direct Research:)

Needed to print some posters. They responded fast and gave me a quote in my price range. After…read moregiving my payment information, they had them ready fast and was able to pick them up the following day. Great quality and reasonable price. Recommend!

Was quick ! Depending on the line, the worker there was able to get my notary done in less than 5…read moreminutes.

People who work here are super nice and they are always very helpful!…read more .........................................

There is nothing like a dependable UPS store to get your shipping and other service needs done…read more To be honest with you, most UPS stores I have used are pretty decent. This one is near where I live, so I drop in for various services above and beyond shipping. I've done a couple of live scans there, and they do an efficient job. Decent turnaround in and out. Also, I've used their notary service. Again, a decent turnaround time. But, you should call ahead since the notary doesn't work there during the entire day.

The people who work here are always so nice! I use a walker and they always get the lift ready for…read moreme to go down or back up. I've had to take a few returns back and they make it so easy. I've heard people argue with them over the stupidest things and they've explained things so patiently. Why would the customer wrap something delicate in loose paper and wonder why they can't send it in that condition? They didn't even have a return label for it. Anyway, I find them very helpful from sending something to making copies.

Post offices always get poor reviews but this one is quite okay in my opinion. It is clean and…read moreneat with plenty of Mail supplies, greeting cards too. Post offices are often understaffed so most of the time people need to wait. It no exception here but the workers, despite the fact that they were busy, tried to be helpful by giving people info and instructions as they work to save people time. Their job isn't easy so I appreciate their extra efforts.

I'm currently dealing with mail delivery issues and went to this location to get it sorted. I…read morearrived and waited in line for 50 minutes. When I finally got to the counter, the clerk told me that ONLY the supervisor can access the system to check for a change-of-address/validation letter. Here's the kicker: the supervisor went to lunch at 12:00 PM. I was there at 5:10 PM. That's over 5 hours later, and apparently, the supervisor never bothered to come back to work. No one else was authorized to help me. So my 50-minute wait was a complete waste of time. I understand people need breaks, but abandoning your post for an entire afternoon is inexcusable. If only one person in the entire building has system access, that person needs to be available during business hours. This is a federal service, not a food truck. Complete mismanagement and a total disrespect for customers' time. And this isn't even my first nightmare with this branch. A few years ago, I mailed a check through USPS from the drop box right outside this exact location, and it was stolen. When I went inside to speak with someone, they flat-out told me they can't stop thieves from raiding their mailboxes--even the ones sitting right outside their own office. So they knowingly leave unsecured collection boxes out front, admit they're powerless to protect your mail, and then make you wait nearly an hour just to be told the one person who can help took a five-hour lunch. The entire USPS system is fully compromised.

Wow, I forgot service like this still existed! I needed some MiniDV tapes transferred to a digital…read morefile on short notice. The store had some other priority orders, but said they'd do their best. They did and then some! I think they must have stayed late just for me because the files were uploaded to the cloud by the next morning. And for an amazingly low price. Plus, they have a lovable store dog. It doesn't get better than this. Highly recommended.

City Copy & Print Center is a great resource to have when it comes to printing large posters. Praz…read moregave me a quote the same day I requested and was extremely accommodating with my order.