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    XotiCars

    1.8 (6 reviews)

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    DARCARS Toyota of Baltimore - Sales - Darcars Humberto Toyota hybrid

    DARCARS Toyota of Baltimore - Sales

    (63 reviews)

    Pulaski Industrial Area

    Ok I get it, going to a dealership can and usually ends up being a negative experience. High prices…read morein combination with even higher interest fees. High pressure sales tactics and lack of negotiating. In this case, high pressure tactics wasn't the case. Our sales person Sam Gottfried at DARCARS Toyota of Silver Spring, MD., was nothing short of amazing! The real reason my wife and I went in was solely because of him. His fun energetic personality and easy going demeanor was impressive to say the least over the phone. Yes I said over the PHONE! This is where most sales associates drop the ball. When we got the referral I called him and left him a message. Within 20 minutes or less he called back and we began to have a fun humorous banter that we fell in love with. We took the hour and some change drive if for nothing else to just meet Sam. He even sent us a video of the vehicle as we were stuck in traffic just to let us know he was serious about making sure we didn't drive up there for nothing. We get there and one of his coworkers took us right to him. He stood up immediately and knew who we were and shook our hands and gave hugs like we were family. Sam had the car ready for us to test drive. Then the negotiating started. My wife had a set price in hand. The management delivered their pricing first. We countered. Didn't take long for the management to agree to our price. Period. Since it was my wife making the purchase for herself she felt the negotiating was quick and simple enough. Sam sent the car to detail while she went to finance. Sam and I even went looking at trucks for when I'm ready to trade my vehicle in. We get back to finance and all that was left was to put the tag on the car, take a few photos and come home. If you are looking for a Toyota and want the deal that's fair for both the customer and the dealership as well as to the sales person go see Sam at DARCARS Toyota of Silver Spring. Tell him Deanna and José sent you, because I can't sing enough praises about this young man who fought to make sure we were satisfied.

    I had a great experience at DARCARS Toyota of Baltimore! I went in at 5:00 PM and was driving home…read morein my new 2024 Corolla by 7:30 PM. Being in and out in about 2.5 hours is unheard of at a dealership--they really respect your time. ​Right off the bat, they gave me a great deal on my RAV4 trade-in. I was worried about being low-balled, but they were fair from the start, which settled my nerves and made me realize this car was meant for me. Outside of the interest rates (which the dealer doesn't control), the 2024 Corolla was very reasonably priced. ​I also appreciated that when I gave a firm "no" to a pitch for a newer model with a different rate, they respected my decision and didn't mention it again. If you want a smooth, transparent process without the all-day headache, I highly recommend this location!

    Bob Bell Chevrolet of Baltimore - Exterior

    Bob Bell Chevrolet of Baltimore

    (71 reviews)

    Pulaski Industrial Area

    Bought a brand new Chevy Trax. Two weeks later: turbo dead. Shortly after: engine dead. Took them a…read moremonth to fix my car. Now they lost the radiator cap. Living the dream. Following day, today: car was returned to me with interior side of the driver's side door with brown oily looking streaks! Unbelievable, no sorry or apologies made. Service manager, said his dealership, Bob Bell, and GM don't care about customer reviews. Seems like they don't!

    FOLLOW UP: I have…read moreincluded the receipt that clearly shows the (inoperable) NISSAN LEAF was towed back to the Bob Bell Chevrolet Dealership, contrary to what has been stated by them which is "the vehicle was not towed". This situation has continued to cause me mental grief and the inability to trust in any dealer to buy another car. The dealership also treated me unethically by giving me no other alternative to get a refund unless I gave back all of my original receipts, paperwork, and contract, and they refused to give me any copies when I asked. They didn't even offer a complimentary ride home for me and my family. We had to spend extra money to get home. I have been unable to work and my business is now impacted due to not having transportation because my business requires me to make deliveries. I am in a mental space of great insecurity and distrust for buying a car and going through this again. This dealership is criminal and it is my duty as a veteran to protect the American people from both foreign and (domestic) threats. This dealership is a threat to the American people. Beware of the finance manager (Rodney Boone) and General Manager (George Cuff). Both manipulators, actors, and finance predators. Sincerely, Mosiah Fit

    Prime Care Auto - Prime Care Towing

    Prime Care Auto

    (46 reviews)

    This shop hosted a great service experience for me personally. Siwan is not only extremely…read moreknowledgeable in his field of work, but also a genuine person who is straightforward about what you need now, what you don't need, and what you will need. I'd recommend anyone with a car, especially a German car to give his service a chance and he will not disappoint. He'll double check what it is you're requesting and then he'll break down why each service item is required upfront in-person with schematics and samples. And the value you're getting on top of the great service is unbeatable. In my personal situation, I saved 50% from what my local dealership was charging. I have a Volkswagen Golf but I've seen Mercedes, BMW, Subaru, Audi all in their lot.

    I've been meaning to write this review for a while, but life has been busy. As a single woman and a…read moremother, it can be really hard to find a mechanic you can trust without feeling like you're being taken advantage of. Unfortunately, that has been my experience more times than I'd like to admit. The first shop I called gave me a bad feeling right away based on their customer service, but I still made an appointment. Afterward, I checked their Yelp reviews and was shocked by how many negative ones they had. That didn't sit right with me, so I decided to get a second quote. I already had a good idea of what was wrong with my car based on past experience. When I called this shop, the difference was immediate. They were professional, respectful, and didn't argue with me or try to upsell me on unnecessary repairs. I specifically looked for negative reviews--and there were none. I dropped my car off early that morning, and they gave me a clear time estimate for when it would be ready. They even sent photos of the issue. While I didn't fully understand what I was looking at, the fact that they were transparent enough to share images--knowing I could easily research them--told me everything I needed to know about their honesty. I don't remember the technician's name, but they took great care of my foreign car, Lexi, and I'm beyond relieved not to be driving around with grinding rotors anymore. I truly appreciate their professionalism and the way they treated me as a customer. Every single mother needs a mechanic she can feel safe with--and I'm so grateful I found one. Thank you all for your help.

    XotiCars - car_dealers - Updated May 2026

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