This is another shoe store that hasn't considered those with limited mobility. The aisles are more…read moreclear than most shoe stores but are not wheelchair accessible. The firmer shoes someone with issues walking are in the middle of an aisle - again practically the length of the store - but this store only has one shoe in the boxes of the firmer - more expensive shoes. You need to attract the attention of an associate or go back to the front of the store to get an associate to get the other shoe. This store isn't accessible.

Love the shoes. Hate the fact that the return desk is the cash register. Standing here for 20…read moreminutes and the line has not moved because 2 people have complicated returns. The dumbest process ever! This is not the first time happens all the time. Need to find another shoe store Now at over 35 minutes.. worst run DSW

Great place to shop and have been doing so for years. They have a great selection and the…read moresalespeople are very knowledgeable and nice. It feels good to go to a store where you can shop without someone on your back. They have special events a couple of times a year and bring in furriers and leather and shoe vendors with unique items. You want to look good and get compliments on your outfits definitely go to Diamonds.

Stopped in 20 minutes before closing on Friday evening. Big box, big & tall stores didn't have the…read moresuit coat that I needed. Walked in & was greeted by Mary & she set me up with a complete fit. Jacket, pants, 2 shirts & socks. All less than price of 1 suit coat other stores that I visited. Damon, is checking on some shoes & hats my size as well. A large table is a place to sit & chat with regulars & people waiting. Was about 30 minutes after closing & not rushed to get out. Overall a very pleasant surprise, not the Diamond men's store that I remember from the 70's & 80's in the mall. Thank you for the positive experience!! See you soon

Went to second soul after having a poor experience at another shoe store. A sales person, Wally,…read morespent a lot of time getting to know what I was looking for. my feet were measured, my gait was analyzed, my old shoes were examined for patterns on wear. Wally then fine tuned which shoe was going to be best. First two were too big in the heel. Third fit "was just right". Tried insoles, but they weren't needed. All in all a very good experience-highly recommended!

I visited from Las Vegas and think Second Sole is easily the best running shoe store I've been to!…read moreI wish I could buy all my shoes from Dylan. He is the most knowledgeable person I've ever met at a running store. Plus he is patient and wants to find the best option. Thank you!

I've been looking for running shoes and I decided to do a in store fitting on 1/31/2025 around…read more6pm. Maggie warmly my welcomed my cousin and I upon arrival. They busier than normal for evening but were all very pleasant and walked us through the process of getting signed up and going for the fitting. Maggie listen to all my needs and treated like a queen. She made sure I was 1000% sure with my shoe purchase. They had a nice selection of brands to choose from. The pricing was fair and I even qualified for a health care worker discount. The other two young ladies working that even were amazing as well. They all communicated exceptionally to make this shopping experience everything I needed and more. I can't wait to shop at fleet feet in the near future. I love a good shopping experience and good customer service. Great job team.

Great space to visit. Very knowledgeable staff that takes the time to really cater to everyone's…read moreindividualized needs. I had Alyson help me and she was a rockstar!!!

Friendly staff. Well stocked and clean. If you need shoes, you need to go here. Good promotions as…read morewell for multiple pairs.

I wish I could give 10 stars. Nathan was wonderful. He was incredibly patient & made all kinds of…read moresuggestions. I'm just sorry I left him with so many shoes to put back after only buying 3 of the dozens of shoes he showed me. I've been having terrible plantar fascittis pain for several weeks. I bought a pair of Allegria that had just come in. They were so new that I was the first person to try them in my size & the first to buy them. I put them on for the first time this morning & I can walk normally with very minimal pain. They are absolutely fantastic & well worth the money. This is after having to sit down to cut an onion last night because the pain was beyond belief after exercising.

This store felt like pure chaos to me the moment we walked through the door. While my local Rack…read morehas catch all racks with a plethora of items, this location was mostly that. I don't know if I'm alone on this, but it was overwhelming. I prefer to see racks of like items, maybe different colors, but there was very little of that here. The majority was racks and racks of clothes, different styles and sizes all together. While I know a lot of people like to find a deal at and enjoy the hunt, that's not me when it comes to digging and digging through racks of differing styles. I didn't really pay much attention to the prices, as I didn't see anything that interested me, but I imagine they're decent like their sister stores across the country.

I always shop here when I come visit from North Carolina. Excellent customer service and unique…read morepieces!

I visited the store back in May to pick up a new pair of workout shoes for my bad feet. I gave the…read morerep what I was looking for in a shoe and she had several recommendations. Out of those recommendations I was able to find the shoe perfect for me. Also, this was the first time I went to the new location. I loved this new space. It was easier to park, not as much street traffic and I love the layout of the store.

Shoes fit great and they are very comfortable! They are quite stylish and still have good support.read more

Don't waste your time on a one hour well-rehearsed sales pitch unless you're prepared to spend over…read more$2,000 for off the shelf insoles that cannot be returned!!! These are not custom orthotics and the salespeople are not trained in podiatry or true orthotics.

I'm very pleased and would recommend this store along with its services to anyone.!…read more Attending the store around June 2023 was the best decision I could've made. My feet feels so much better, I'm able to wear any shoe now without worrying about discomfort or putting items between my toes to prevent me from getting blisters. I also like the fact that they had a "Credit Card/Payment center that you can use so that you can purchase the items you needed that day and bring the items home that day with you. Everybody needs to have their feet adjusted and looked at if nothing else just to make sure that they're wearing the proper size shoe and getting the Adams needed to place in her shoes to keep your shoes feeling comfortable. Thank you guys for your time and efforts, Max 2023

This was our first time coming to this location. Sometimes it is different to tell if it is open…read morefrom the main street. I was able to see a couple vehicles, so I decided to stop in. The staff was very nice and this location has a decent selection of sports and urban apparel and shoes. There are sales going on and bargains to be found. The store was clean and organized. We will return.

Nice store, clean with lots if variety. Unfortunately we encountered a rude clerk. No interest in…read moregoing back.

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