Great customer service. The gentleman was very helpful very knowledgeable. I was unaware of the…read morebrand of vapes that they carried, he suggested that they were probably compared to the razz brand that I usually buy. I bought one try it out it, an went in and bought the rest that they had. Will definitely go back when we come back through town.

This experience was amazing. From the very second I called in to ask for a vape I wanted, Dustin…read moreanswered the phone with the best attitude ever. And even though they didn't have my flavor, he expressed how there's many other flavors I can choose from and reeled me in. When I got there, it was nothing but smiles. I didn't get the sense that they wanted to rob my money, but instead help me make the most reasonable and sufficient choice for me. Great deals, grand selections, and amazing service!!!

I typically have (2) Smoke Shops I visit. 1 in Sugarloaf Mills, and another in Berkeley Lake, but…read morethis location is in a pretty convenient area being across from a liquor store, and on the way into the city on Ptree Industrial. The store is always CLEAN, staff is VERY friendly, and always knowledgeable on new products and merchandise. I really like that... Now, I gave 4 stars but honestly wish I could do 3.5!! I just feel this shop is always tryna to tax the hell outta you due to the owners. This issue I really think Is not the staff, but the owners for sure... On (2) previous visits, I had forgotten coal and hookah tips and came just to grab a few. They only sell items in large bulk! It just seems like they are always tryna push you to get more. A 2nd time I needed to purchase a new tobacco container for the hookah, and the employee had to keep calling the owner just to get an answer. The store that evening was out of tips, containers, and the flavor tobacco I like.....The owner obviously said "No", and I had to purchase another container for $17 and literally buy more than I anticipated because they were out of stock on several items. It was even a Friday night! Aside from those issues the store is ok, but start selling some A la Carte items. If I come in and wanna buy 1 small pack of coconut coals, have those in stock.. Not just a $15 box. If I wanna buy 5 tips, have a container where I can grab 5 tips, and not always force me to buy an entire bag, especially If I don't need that many. One thing I noticed is they do have some pretty trendy items from some of the brands, so I think that's pretty cool and will increase to 4 because it's in a nice area and that may be the reason they tax yo ass unlike some of the other stores in the area. Nonetheless, due to the location, staff, and the unique merch it's worth the visit.

I came in yesterday for the 4th and was greeted warmly by a staff member with named Bella if I…read morerecall correctly. She immediately asked for what I needed and directed me to a wide selection of stock. She thoroughly described each item to a T, and seemed quite knowledgeable ontop of her personableness. She was very helpful and got me in and out, cause I was in hurry. The quality of the product i purchased was really good! Also she offered me a pre roll to smoke on while I shopped. Overall vibe, and nicely priced items sold me as a customer. I definitely will be visiting again!!

Very knowledgable and pleasant staff. The products they offer are top quality. Definitely will be…read moreback

Rising Cloud has been a lifesaver. Being an older gentleman experiencing non diabetic neuropathy,…read moresomeone mentioned trying CBD GUMMIES. Eureka! The staff are kind, patient and helpful beyond my greatest expectations. Perry and Aiden are the best! Highly recommended!

Stumbled across this store by accident. Staff were very helpful and knowledgeable. The store has…read morefair prices and quite a variety of products. I personally came here for E-Cigs but also picked up some Delta 8 (I recommend the Fire OG flavor) and CBD gummies for my mom, they help her with anxiety and back pain. The staff gave me tons of other recommendations, will be back again thanks

OMG!!!! I visited this store today for the first time and I am so impressed!!!! The place is…read moreextremely clean and well stocked of everything a smoker could possibly want!!! I was most impressed with the customer service I received. Russ was so polite and helpful. He was able to answer all my questions and offer suggestions, that could direct me in the right direction, for my personal needs. I'm new to some products and he took his time with me. I didn't feel rushed at all. It overall was a very delightful experience. I look forward to being a regular customer here!!!!

I'm in here every week. Mike, Jeremy and TJ are amazing and know me as soon as I walk in! GREAT…read morevariety, and if they don't have it, Mike will get it for you! Beautiful interior renovation and use their app for more treasures!

Love them- great prices underwent a few changes but still a good shop! 10/10 recommend if you need…read moresmoking apparatus

Over priced items. Bad customer service. Employees seam more interested in backroom more then…read morehelping customers. One of the Employees insulted me while checking out due to taking time to look around and asking questions. I would shop online for better products and services.

This place is a rip off that sells broken crap. The a$$ at the front counter was so rude and…read morelooking for a fight. Told me they did not need my business. Well you will never get it again and I will be sure to tell as many people as possible what scammers you are!

My go to place for all my vaping needs. Went in yesterday for a quick replenishment and the young…read morewoman at the counter in the carthart hat was so helpful and wonderful and knowledgeable, it reminded me why I love this place. Thanks for the great service and fantastic supplies and more excellent staff!

This place has been open for a while now, and I was pretty excited because it's so near my house…read more Unfortunately it seems like they have stopped ordering a lot of their inventory. The last two times I went, they didn't have anything I needed. They still carry Vape juice, but I needed a smaller drip tip, some coils, and a couple of those rubber Vape rings to protect the glass tank. They had none of those things. I will check back with them in the future, but I'm going to take a break to see if they restock, or if they are going out of business.

This locations is always fully stocked and the staff is always friendly. Definitely prefer this…read morelocation over the others.

Great selection and value. Employee's are wry knowledgeable and happy to help. Just a short driveread more

I would hate to assume this happened because I am a woman of color, but unfortunately... racism is…read moreracism. I literally work next-door to this raggedy ass shop. Going in was a gamble, because it looks like you might get kidnapped here. But I really need to get a grinder. As soon as I walk in, I trip over the tiny little step that goes into the front door and actually hurt my toe. The person looked at me like I'm crazy as I ask about that and if there was a sign on the door. They lackadaisically say to me, after giving me a blank stare, that I am the first person ever tripped over that step. Which I find to be absolutely impossible. The blasé attitude was apparent and offputting immediately. I don't want to assume the person was high, especially since I'm not prepared to guess on what. From there I walk over to the side and I turn around and say I'm OK thanks for asking after clearly no concern was shown. The money I was prepared to spend today is nothing compared to dignity and respect. I'm not sure if this is a business model, but I have been to other love shack that were not as shady as this one. Save your money. Order from Amazon or find another location. Seems like a bunch of losers here.

Good place,kind and friendly service.was looking for a few different things and was happy when they…read moreoffered their help and knowledge of the items I was looking for.thank y'all

DO NOT SHOP HERE DO NOT SPEND YOUR HARD EARNED MONEY HERE…read more A $30 Mellow Fellow vape as a gift, and from the start, it was a disaster. The device was dead out of the box, and after charging it, the experience was awful. The high was sickening, like a "covid head cold," and completely unenjoyable. When my wife told me she got it from Lion Smoke Shop, I already knew what the outcome would be--horrible customer service and now, apparently, horrible products too. Nobody has money to waste, especially on overpriced foolishness. I contacted the shop, provided my receipt (linked to my phone number), and explained that I've used Mellow Fellow products before without issue. Instead of offering an apology or a solution, the staff refused to exchange the defective vape for a THCA product, despite my reasonable request. He did offer a insulting up-sale of a $60 product THCa product! When I finally spoke to the owner, rather than addressing my issue, he shifted the conversation to a previous complaint I had made. No apology, no accountability--just deflection. This level of customer service is unacceptable. Lion Smoke Shop has proven to be consistently unreliable, from predatory pricing practices to low-quality products. After this experience, it's clear they don't stand by what they sell, and they don't value their customers. If this is how they handle a $30 product, I shudder to think how they handle bigger purchases. Save your money and your frustration--shop elsewhere. **Local representatives should ban the sale of vape pens especially if they make you feel sick and the shops are not standing behind their products. I will be contacting City Hall about this to see if we can't remedy this horrible business. Horrible business practices. All these smoke shops should fall under a special commission that oversee these smoke shops or shut them down. I left the THCp vape pen politely on his counter and will never step foot in his establishment again.

I've stopped by Lions Vape Shop a few times. The first time I received excellent service and got…read moreexactly what I needed. Since that time I've gotten horrible customer service. The current staff is abjectly bad. They are there to hang out with their friends. Don't bother them when they're just trying to vibe man! Except, this is also a place of business not simply a dispensary. So why the great rating? Well, after getting crap once, I've been very satisfied with my purchases since that time. When you find something that you like that isn't widely available, you may as well frequent the place that sells it, even if the customer service is ridiculously poor.