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    Erb Electric

    Erb Electric

    2.3
    (6 reviews)

    Very quick response when requesting service! Service technician arrived the next morning…read more Knowledgeable and polite. Will recommend to family and friend.

    DO NOT RECOMMEND!! Unprofessional, unaccountable, poor communication and sketchy!…read more My fiancé called them a few weeks ago when we lost power and was told that it was an issue with our breaker. He explained what we thought was wrong which was that our main breaker blew. The woman advised that they would send someone out when someone became available. Shortly after that, I asked my fiancé if they did free estimates, but he failed to ask so he called back. The woman said the guy was on his way and they did give free estimates. When the guy got here, all he did was test the main breaker and told my fiancé that he would not give a free estimate, but instead it was time and material job so we were either hiring him or we weren't. Not knowing what we were getting into, we declined the services. Still, no fees were discussed over the phone or in person. Today we got a bill in the mail for $101.90 for a one hour service call and mileage. We called because the guy literally did nothing, especially compared to the guy who came after that from TS Electric, tested the breaker box, junction box, meter box, and outside ground wires AND gave us a FREE estimate. He said that they do free estimates, but claimed that they do not do free estimates for that type of job. Mind you, when my fiancé called the second time, before the electrician arrived at our house and asked about the free estimate, they were well aware of what "type" of job it was. He repeated the same excuse multiple times and claimed that they had to pay their guy for coming out, but they never once communicated any fees over the phone or in person. He also never once answered why it was communicated to us that they would give a free estimate just to come out, refuse to give a free estimate and charge us for doing nothing.

    Guardian Protection

    Guardian Protection

    1.3
    (117 reviews)

    Guardian Protection installed the alarm system in our new home some years ago. I called them…read morerecently to inquire about a repair. The woman who answered the call advised that I was not registered with them and they could not service my system. No offer to from her to rectify the situation. Judging from the reviews I decided to call another alarm company and they agreed to make the repair at a reasonable price.

    I feel like my story is the same as many others. I signed up in 2013 and was OK with signing a 5…read moreyear contract in return for free equipment and install. However, the warranty on that equipment doesn't last long and then they want more money to fix anything that breaks. Then, as soon as that 5 years was up, they jack up your rate with no notice. I called in back then to ask if there was any way tog et the old rate back and they agreed to lower it. The lady was super smooth - told me I just had sign some paperwork for the discount and here it was another 5 year contract. Unlike some others I see on here, I did actually notice and told her I was not interested to sign a contract - that I was just go with a cheaper company. She then heavily implied that this was just a formality and she just needed the paperwork for her files to get the discount through. It was COVID and I was tired and dumb and believed her. Now of course my 10 year old equipment is completely non-functional and we no longer even need the system in our new place and we are getting charged a fee to cancel. Any company that relies on early termination fees to keep their customers STAY AWAY. Go with Simplisafe. You'd honestly be better off putting the equipment on credit than taking free equipment from these people.

    Franklin Computer Solutions

    Franklin Computer Solutions

    5.0
    (2 reviews)

    I would like to thank Tim for his expertise. He did a fantastic job repairing my son's gaming…read morecomputer! He was kind and reasonably priced. I would recommend his services to everyone. I know that he will be my first choice going forward for computer issues.

    Words simply are not enough to explain the level of customer service you will receive upon going…read morehere. You can basically give them an idea of what you're trying to do or accomplish and they will see to it that your expectations are met, if not exceeded. I went here to buy a PC on a serious budget (less than 200.00$) and Tim made sure that not only what he was selling me was gonna be capable of doing what I needed it for, but he also allowed me to try the product before making a commitment to it. He additionally threw in each and every component, wire, etc. that I could possibly need. (Most places would see you whatever they see laying around, and if any issues or problems arise, you can bet you'll be shelling out more money in order to resolve them.) In conclusion, I used to be upset that the only place in the area to buy PC's and accessories was Walmart, in hindsight I'm happy there are no Circuit City's, Best BUY's, or Staples in the area. Now an honest, reputable business like this one can thrive and do something those conglomerates wouldn't be caught dead doing, going the extra mile for their customers and ensuring that your wants and needs are accommodated to the best of their ability. There's a reason he's basically the only PC shop in the area, this guy REALLY knows what he's doing, From PC's to server I.T work to exceptional customer service and everything in between, this place has got you covered.

    XFINITY - isps - Updated August 2026

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