Years ago life's most major frustration was dealing with the cable company. Today I believe it to…read morebe your mobile phone provider. This is why I want to take the time to thank the good folks at the North Decatur Verizon, especially Courtney. You know the mess. They've added this, didn't subtract that, told us one number and when the bill came it was twice that. Our first bill outside of the shop of liars in Reynoldsburg, Ohio even had a late fee built in. You might stay away from that place. Courtney looked the entire account over and found a couple of key mistakes that resulted in upcharges. There was also a first responder discount that was never applied. By the time she was finished not only was the bill cut in half; we received a year long bundle for three different streaming services...for free. She even told us those services "fall off" on their own next year. No need to even call. Great work, Courtney. Beautiful store. Nothing personal, but I kept all the new paperwork and made notes in my planner for 11 months from now. Been there, done that too many times in life! 11/24

I cannot say enough good things about the manager of this store, George. When I purchased a new…read moreApple Watch, activating cellular service and transferring the plan from my previous watch was a nightmare. Neither Apple nor Verizon customer service could help. I brought everything to this Verizon location, and George made it so simple. He also improved our plan, added perks, and made the whole experience seamless and pleasant after hours of difficulty. It was a striking difference. Thank you so much!

I had to stop by here to drop off an item. From the moment I walked in the customer service was…read morereally good. They got me in and out fairly quickly. I had no issues returning my items and the young lady was sure to present me with my return receipt because she was saying sometimes for whatever reason you could still get charged so to keep my receipt to show that I returned my item back.

It takes 10 minutes to actually talk to a person. But there is fifteen people in the store.Ready to…read moretake your money.

Wow wow wow! Probably the best customer service I have ever…read moreencountered. Milt told me right from the beginning that his service was not the cheapest I could find for what I was looking for. He then proceeded to give me a lot of advice on what I needed to look for and how NOT the be taken advantage of when dealing with other internet providers. Thank you so much!!

Highly recommend Atlantic Nexus!!! If you're looking for an internet service provider where you…read moreget amazing customer service, then you've found them. I've been on the phone with Milt, the owner, and Liz...at 10pm because they were trying to help me troubleshoot a WiFi issue with my router. Milt could have waited until the next day to call me back but wanted to ensure I was up and running. He'll tell you what you need, why, and make sure you don't pay too much. Give them a call...you'll be really glad you did.

Came by with a piece of paper on the door saying out to lunch but it didn't say when they would…read morespecifically be back. Walked around for hour and when I went back to the store, it was open but the lady there who i'm pretty sure was the manager, look like she didn't even want to be there. Not one smile or formal greeting. She was pretty fast when it came to getting my phone activated but her personality skills considering she works in customer service are seriously lacking. Her whole demeanor just felt very transactional. She didn't even print me a copy of my receipt or respectfully send me off after she was done. Get somebody who at least pretends to care about the customer and making them feel welcome and appreciated. There's more I could stay but I think I'm going to stop it right here... I would not recommend this place.

This location stole $2000 from me. They accepted my trade on and promised that my new phones would…read morebe free. 3 months later I noticed a charge on my bill and at&t told me my plan wasn't eligible for the trade in promotion and the store made a mistake and they were charging me full price for the phones. At this point I had no choice to return the phones since my trade ins were long gone. I contacted the store and the manager there was having so much fun flirting with customers that he barely took a break to tell me there's nothing he can do. When I asked for the owner or general manager's contact info to escalate, he outright refused. This store is untrustworthy.

Itel Networks has a really great response time, and their cost savings over the local carriers is…read morefantastic. Blair is a person you really need to talk to if you need to save your business some money.

Dwayne was attentive, professional, and guided me through the process of purchasing a new phone…read morequickly! Note: There was an immense amount of smoke filtering over from the Rreal Tacos restaurant. Definitely unsafe and needs to be addressed especially for a safer work environment.

Let's talk about how long it's been since I went into a shop. I don't honk I've ever had to go. But…read morethis time we did. Box not working or something. Who knows. When I tell you I was dreading it. Haha. And I was so wrong. It's a great atmosphere. And everyone is so helpful. I got a discount on phone cases. They reviewed my bill and showed me how to lower it. Got the box I came in for. We felt valued as a customer. Stayed longer than expected. I even learned how to use the Xfinity app. Honestly I just want things to work the way they are suppose to. But it was great learning all my options and perks as a customer. We may very well just stop in to say hi.

We have used "Atlanta Network Cabling & Fiber Optic Wiring" for four years now and couldn't be…read morehappier with the service and opportunities provided! The service absolutely pays for it's self... Andre A. Customer 1st Communications http://www.c1c.net

From the owner: Atlanta Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout Georgia. Sorry, no residential. Our telecommunications technician's and contractor's services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available We are proud to offer voice, data, and fiber optic network cabling and wiring in Acworth, Alpharetta, Atlanta, Carrollton, Clarkston, Conyers, Cumberland,Cumming, Dacula, Decatur, Duluth, Flowery Branch, Hillsboro, Lithia Springs, Marietta, Monroe, Norcross,Smyrna, Vinings - and surrounding areas.

Located @ 1486 Scott Blvd Decatur, Georgia…read more I was welcomed by in the Agent upon entry into the store. However, he was the only Agent onsite and several customers had to wait to be served. Once I was finally serviced, all my questions were answered and I was assisted with T-Mobile accessories. Other than the long wait, I didn't have any additional complaints.

Shannon did an amazing job getting me transferred from my former carrier to TMobile. She was…read moredetermined to solve the issues of transferring me over and remained patient and cheerful throughout the whole process

I'm giving two stars because the service was fine while I had it, but ending service had major…read moreproblems. Here's what happened. The first representative I spoke with verified my account and forwarded me to someone who could end the service. This second representative picked up, said hello, and disconnected the call when she heard I wanted to end service. I called back. A third representative verified my account and forwarded me to a fourth representative who picked up, said he was in Nashville, and disconnected as soon as I said I wanted to end service. I called back, and spoke to a fifth representative who resolved the problem quickly and politely.

Ther service is slow even though its fiber. The download speed is still a little over a Gig. My…read moremodem went out and to have a tech come out they would charge me $150 to fix something I didn't break. Go with another big company that doesn't charge for service visits. How ridiculous. A major corporation like this shouldn't charge for repairs.