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    Boost Mobile

    5.0 (1 review)
    Closed 10:30 am - 8:00 pm

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    3
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    8 months ago

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    T-Mobile

    T-Mobile

    4.3
    (7 reviews)

    Service overall wasn't my best experience, I'll chalk it up to it being a new iPhone drop. I called…read moreto ask if the the iPhone 17 in blue was in stock. Advised the person I spoke to I tried to purchase phone online for pick up, she said I would need to come to the store. I get to the store, and stated I just spoke with someone in regard to the phone for purchase. A young lady I take it was Maria, said I never called, she then goes as far as to saying she is the only one who answers the phone so she would know. After showing proof that I did call using my last call on my log it then became she doesn't remember speaking to me. IMO honest mistake, then while finally getting assistance with getting the phone, Maria asked the agent who was helping me to continue with another customer. My issue arises when the young lady who asked for me to be passed on to her was busy working with the lady she swapped with the agent for me. I came on my lunch break and my time was very limited, and she seemed more interested in helping the lady she swapped me for. It almost felt like she didn't want to assist me. I was very polite and cordial after about 20 minutes of this before I decided that I can take my business elsewhere. Calling me friend was not lightening up the tension and she tried but then would go right back to the other customer who was working with an agent already... it became very frustrating and clear she didn't want to assist me. She was overly assertive with not trying to help me or assist me, tried to say my phone wasn't eligible for upgrade/ trade in, after agent I was working with said it was. Then she took my phone in the back saying it does pass eligibility for trade in. Then looking for reason not to give me a trade in lol lol it was almost comical. I wish we as ppl can just be loving and helpful to eachother, but respectful also. I didn't feel respected or necessary so I felt neither was my money, so I left the store with my old phone and will upgrade elsewhere. Just have to be better.. I wish I could give a better rating just my treatment in my opinion wasn't great at all!!!

    Great and very helpful staff. Went in and they changed my screen protector out very quick and…read moreprofessionally. Would recommend this store to everyone.

    AT&T Store

    AT&T Store

    2.1
    (28 reviews)
    $$$

    I stopped here on 6/13 to get a phone charger for my car. When I arrived, I parked and waited for…read moreit to hit 10am, and then stood in front of the entrance with another woman as we awaited the doors opening. As time passed, she told me that this was not the first time that this location has opened up late. Finally, at 10:10am, two associates showed up. Confrontation makes me uncomfortable, so I kept my mouth shut. However, the woman who waited with me fairly informed them that they were late. Even after letting us inside, we had to "wait for them to open the store." The store should've been open already and doors opened on time. The one star is for the bigger picture and the second star is for the employee who helped me, as she was kind and helpful. I was able to purchase exactly what I was looking for. Please do better with being punctual. While 10 minutes may not seem like a big deal, it shows poor work ethic and also puts the customers behind in their days. It makes you feel like you have no value. We had a whole line of people behind us as soon as we came in, and despite the associates telling them they could find a seat and be helped soon, the majority chose to stand. It's just unfortunate that we were not apologized to and were almost treated as though we were unreasonable for being disappointed. I hope to see a change and subsequently update my review to reflect a better experience.

    I went into the store in order to activate a new account. I was frustrated - probably like a lot…read moreof the customers walking into the store - about having to be there. However, I was greeted when I entered the store, told how many people were ahead of me, given an estimated wait time, and I was offered a seat. That's better treatment than I get at my doctor's office! ... Truthful kidding aside... They got to me as soon as they could and I was treated courteously throughout the entire visit. Yes, AT&T as a huge company can be very (very) frustrating. However, the team at this store taking care of my specific needs. That's easily worth the time needed to write a review showing appreciation for their effort.

    Boost Mobile - mobilephones - Updated August 2026

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