Service overall wasn't my best experience, I'll chalk it up to it being a new iPhone drop. I called…read moreto ask if the the iPhone 17 in blue was in stock. Advised the person I spoke to I tried to purchase phone online for pick up, she said I would need to come to the store. I get to the store, and stated I just spoke with someone in regard to the phone for purchase. A young lady I take it was Maria, said I never called, she then goes as far as to saying she is the only one who answers the phone so she would know. After showing proof that I did call using my last call on my log it then became she doesn't remember speaking to me. IMO honest mistake, then while finally getting assistance with getting the phone, Maria asked the agent who was helping me to continue with another customer. My issue arises when the young lady who asked for me to be passed on to her was busy working with the lady she swapped with the agent for me. I came on my lunch break and my time was very limited, and she seemed more interested in helping the lady she swapped me for. It almost felt like she didn't want to assist me. I was very polite and cordial after about 20 minutes of this before I decided that I can take my business elsewhere. Calling me friend was not lightening up the tension and she tried but then would go right back to the other customer who was working with an agent already... it became very frustrating and clear she didn't want to assist me. She was overly assertive with not trying to help me or assist me, tried to say my phone wasn't eligible for upgrade/ trade in, after agent I was working with said it was. Then she took my phone in the back saying it does pass eligibility for trade in. Then looking for reason not to give me a trade in lol lol it was almost comical. I wish we as ppl can just be loving and helpful to eachother, but respectful also. I didn't feel respected or necessary so I felt neither was my money, so I left the store with my old phone and will upgrade elsewhere. Just have to be better.. I wish I could give a better rating just my treatment in my opinion wasn't great at all!!!

Great and very helpful staff. Went in and they changed my screen protector out very quick and…read moreprofessionally. Would recommend this store to everyone.

These folks are the real deal! Knowledgeable, friendly, kind. They have serviced my iPhone and my…read moreiPad fast and at a reasonable price. Lucky to have them nearby.

Excellent help by a very nice guy. Highly recommend this business for professionalism and great…read moreservice.

Never buy any type of phone from this guy. He's a crook and he'll rip you off. I recently purchased…read morea phone from the location and I didn't have it for a full week before it completely stopped working. I go back to him and he did nothing to try to resolve the problem. He's very rude and unprofessional. Take it from me. DO NOT BUY ANYTHING FROM THIS PLACE!

From the owner: #1 Local Seller of Used Smartphones, Tablets and Laptops! We…read moreprovide: - Phone Sales & Repairs - Laptop Sales & Repairs - Tablet Sales - Unlocking - Service Activations - and more...

I went into the store in order to activate a new account. I was frustrated - probably like a lot…read moreof the customers walking into the store - about having to be there. However, I was greeted when I entered the store, told how many people were ahead of me, given an estimated wait time, and I was offered a seat. That's better treatment than I get at my doctor's office! ... Truthful kidding aside... They got to me as soon as they could and I was treated courteously throughout the entire visit. Yes, AT&T as a huge company can be very (very) frustrating. However, the team at this store taking care of my specific needs. That's easily worth the time needed to write a review showing appreciation for their effort.

Came here to get the new Google Pixel. Phone had not come out yet so I was unable to get it. Staff…read morewas extremely helpful and told me how to pre-order.

Stay far away from this retail store. The employees are incompetent and the assistant manager is…read moremuch worse. Rude and absolutely inconsiderate. This store allowed an item to be purchased under my account and have claim that they are not able to verify my concern. Here's where the incompetence comes into play. A sales associate or anyone affiliated with sale and setting up accounts knows that anything purchased or changed to your account , the customer will get a notification I n the form of an email. Once the email is checked, they are able to log in and verify any activity associated with the account. Secondly, I provided them the order/receipt number along with the store information and the assistant manager said that he has no way to validate any purchases made in his store. He refused to give his name, became argumentative and hung up in my face. I called back to obtain the manager and district managers information and he refused again and hung up in my face. Stay away from this location.

My husband and I called to inquire about new internet service for our home. We had the pleasure of…read morespeaking with Adrian (I pray the spelling is correct). We had so many questions and concerns and he had no problem answer ALL of our questions. The service he provided was amazing! Thank you again Adrain.