Wow wow wow! Probably the best customer service I have ever…read moreencountered. Milt told me right from the beginning that his service was not the cheapest I could find for what I was looking for. He then proceeded to give me a lot of advice on what I needed to look for and how NOT the be taken advantage of when dealing with other internet providers. Thank you so much!!

Highly recommend Atlantic Nexus!!! If you're looking for an internet service provider where you…read moreget amazing customer service, then you've found them. I've been on the phone with Milt, the owner, and Liz...at 10pm because they were trying to help me troubleshoot a WiFi issue with my router. Milt could have waited until the next day to call me back but wanted to ensure I was up and running. He'll tell you what you need, why, and make sure you don't pay too much. Give them a call...you'll be really glad you did.

Itel Networks has a really great response time, and their cost savings over the local carriers is…read morefantastic. Blair is a person you really need to talk to if you need to save your business some money.

We had a phone stolen in transit. It's okay. That does happen. I understand. We finally get it…read moreproperly submitted in their system that our phone was stolen( their system is a huge part of the problem- the platform is terrible), but then we were told we had to submit a police report and return it to them within 3 days. I didn't expect them to make me jump through hoops as I have never even disputed a cent on my bill but that's okay, I called and had an officer come by and filed the police report. He said it would be three to five business days for the report to be available. Although I could possibly get it a day sooner if I go to the police station and ask for it in person. I do obtain it on the third day And while I'm at the police station, I receive an email saying that my case has been closed because I have not sent in supporting documentation. So I start the process all over again and upload all the photos of the package being ripped open and clear evidence of tampering. Keep in mind their policy for refunds and returns deceptively states that you have 14 days from the day you placed your order, NOT 14 days after the package was delivered. If the package takes 5 or 7 days to get to you, that is part of your review period to determine if you like the product. So with my wife's phone being stolen and the refund not progressing, I wanted to return my phone I had purchased. I was fed up after jumping through hoops (they also requested I file with the FCC and wanted a copy of the complaint filed, but as this was during a government shutdown I called the number they provided right in front of them which had an automated message saying they were closed due to lapse of appropriations/funding). It's not just this location. The other one on Roswell was terrible, worse than this one. I had to continue dealing with an issue while I was out of town so I visited the store in Chattanooga, they couldn't do anything either. I love the warm tone and effortless friendly vibe of the Filipino people, but don't expect the customer service center to be able to do anything. Pro tip for any polyglots reading this: if you do as my wife did when calling customer service and press 2 for Espanol, you will likely get a us-based representative. Ours just happened to be in Atlanta as well. At least they were Frank with what next steps we should take and told us there was no evidence of a replacement or report of a stolen device anywhere in their system. Comcast is a disgusting Monopoly. They mismanage taxpayer subsidized infrastructure funds And lobby, federal, state and local governments to block out alternative providers.. Because why compete when you can just pay to make competition illegal. Yes, they are cheaper than the big three, but far from the cheapest, and those cheaper options also include perks like international data. It took nearly 4 months for all this to be resolved. Most people would eat it despite the $2,000 loss as they have work and kids to take care of. Or they simply do not know how to work through the grueling process that Comcast intentionally forces you to go through in hopes that you will give up out of frustration. The mores of the corporation are structured such that their incompetence and ineptitude is the source of their profit. And that profit will come from you whether you can afford it or not.

Xfinity is the worst. Repeated outages for "planned service " without any notification. Their AI…read more"customer service" is also terrible. Avoid at all costs if you have any other options

For the past month, we have had a representative from Clear knock at our door, wanting to tell us…read moreabout there service. We have heard good things about Clear from having listened to the Clark Howard Show. We are recent former customers of Comcast. We had cancelled our service with Comcast, because of service issues and Comcast was not willing to make things better, let alone try to do anything to keep us as customers. So, with Clear just having put in a tower up the street from our home, about a quarter mile up the road, we talked about it and decided to give Clear a try. We have only had our Clear Home Internet service for a few days. The first day we got 3 bars with our Clear Modem. Now our modem gets between 1 -3 bars, with 2 bars being the most strength out of 5 we will receive. With being so close to the Clear Tower and with our Modem being located on the 2nd Floor of our home, I would expect better reception then what we are currently receiving. I am noticing that our Clear connection is running slower then when our Comcast Service would work. When I say "would" work, I am referring to Comcast service being down for about 6 hour daily, for the past month. We bought the Clear modem, instead of signing a 2 year contract and not knowing where we would move if service was available or would work in the area we would be re-locating to. I understand that Clear Towers are being placed all over the Metro Atlanta area, we are in Lawrenceville, GA. We do not like being committed to something and have to pay for breaking a contract, if we are not able to receive the service. Its looking like we don't have a lot of choices for ISP's. I don't care for AT&T, as they slammed me back in the day and kept switching me to there service without my authorization and knowledge. This is why I refuse to give AT&T my business. Comcast service is a joke and doesn't work half the time, when it was working, it worked great and had great speed, Charter, well, they provide service across the street from the subdivision we currently reside in. When reading this review and are wondering our location. We are located off of Lawrenceville Suwanee and McKendree Church Rd. The Clear Tower is over by Brewsters Ice Cream on the corner of Lawrenceville Suwanee and McKendree Church Rd. Even though we never signed up with the rep going door to door, as we never deal business with people who go door to door. Clear should have a rep come out before starting up service to make sure that you can receive service before deciding to go with there company for service. Especially since there service relies on the strength you receive with there modem. Just because there tower is located not even a quarter of a mile from our home, doesn't necessarily mean we are going to get a strong strength connection, but I would hope that we would get better then 2 bars, daily. For the record, we have tried all the recommendations by people, who have posted on line to get better strength. No such luck. We have tried placing the modem on a metal file cabinet, place tin foil near the modem. Have moved the modem to different places in our home, placed the modem near a window which we know would be in the direction of the Clear Tower....Still only get 1 - 2 bars, never 4 or 5. This is how Clear is working for us. We are somewhat disappointed so far with the type of reception we are getting. I have read that others get great reception. Wish we could be one of them.

Do not and I repeat, do not do business with this company. I cancelled service with them a year…read moreago. Today Dec 5th 2011 out of the blue they debited my card for $25.00. I called them and asked why they charged me and they replied that my account is still active. My response to them was this: If my account is listed as active why are you suddenly debited my account after a one year cancellation. They had no answer. I threatened them with a lawsuit and now they are telling me they will process a refund and cancel my account for a second time. I have no idea where their workers are from but is is hard as heck to understand them. I will make it my job to alert everyone of their questionable business tactics. Do not give them your credit card information...ever.

Walked in with a simple request and got nothing but blank stares. The staff and manager acted…read moreconfused, condescending, and openly laughed instead of trying to help. Completely unprofessional and embarrassingly incompetent. This store does Verizon a disservice.

Terrible customer service online. Trying to get a phone I ordered online sent to the store and it's…read morepulling teeth.

Navigation had me doing a little Verizon scavenger hunt first, so heads up. Getting there was more…read moreconfusing than it needed to be. But once I made it inside, the experience straightened itself out fast. Staff was on it. Nice. Ready. Helpful without dragging the moment out. I had ordered something online for locker pickup, and the woman helping me jumped right up like she already knew the assignment. No attitude. No long face. Just straight to it. I had a few questions about setup and she had the answers immediately. That part mattered. Nothing worse than buying tech and then standing there while somebody reads the box with you. Not the case here. She knew what she was talking about and made the whole thing feel easy. The store was clean. Organized. Calm. In and out without the usual wireless store stress spiral. it's giving... one competent employee holding the whole franchise together.

I had a great experience working with Ben Rouse! He promptly met me at the door and quickly helped…read moreme find a new phone and complete the transfer as a part of a promotion. 10/10 experience!

Courtney knocked it out of the park on this Starlink installation. He showed up in the time window,…read morelistened to what I wanted done, and nailed the installation with practiced speed and proficiency. Having gone to another installer who had a lower price and was disappointed, Courtney pulled it all together in perfect fashion, and made it work. use this company and you won't be disappointed.

On time (actually early) installation. Over and ABOVE service. Excellent explanation and review of…read moreDish features. Can't say enough good things about the experience.

Terrible customer service. Like 1 in 5 employees is competent. You have to stop in multiple times…read moreto get someone who will bother to help. Pure hell.

System down, I'm supposed to pick up a Sim card to switch to Verizon. I already did the order onlineread more

Update: 8/8/2024…read more Finally got my money back through a credit card dispute. Never received a response from Yomura despite weekly support tickets being submitted. They never bothered to reply. Tried to login into the portal when the credit card dispute and saw that my account was finally closed Ridiculous that you have to go that far to cancel with Yomura.

DO NOT HIRE YOMURA FIBER! THE WORST INTERNET COMPANY! YOMRA FIBER HAS NON-STOP INTERNET IS NOT…read moreWORKING AND NON-STOP INTERNET OUTAGES! yomura fiber has no customer service or no techs come when internet goes out ! to fix internet is not working must send an email to restore internet outages - that is poor business practice and poor customer service! and yomura fiber does not give money back to customers for days no internet!!!! yomurafiber is the worst internet company!