For the past month, we have had a representative from Clear knock at our door, wanting to tell us about there service. We have heard good things about Clear from having listened to the Clark Howard Show. We are recent former customers of Comcast. We had cancelled our service with Comcast, because of service issues and Comcast was not willing to make things better, let alone try to do anything to keep us as customers. So, with Clear just having put in a tower up the street from our home, about a quarter mile up the road, we talked about it and decided to give Clear a try. We have only had our Clear Home Internet service for a few days. The first day we got 3 bars with our Clear Modem. Now our modem gets between 1 -3 bars, with 2 bars being the most strength out of 5 we will receive. With being so close to the Clear Tower and with our Modem being located on the 2nd Floor of our home, I would expect better reception then what we are currently receiving. I am noticing that our Clear connection is running slower then when our Comcast Service would work. When I say "would" work, I am referring to Comcast service being down for about 6 hour daily, for the past month. We bought the Clear modem, instead of signing a 2 year contract and not knowing where we would move if service was available or would work in the area we would be re-locating to. I understand that Clear Towers are being placed all over the Metro Atlanta area, we are in Lawrenceville, GA. We do not like being committed to something and have to pay for breaking a contract, if we are not able to receive the service. Its looking like we don't have a lot of choices for ISP's. I don't care for AT&T, as they slammed me back in the day and kept switching me to there service without my authorization and knowledge. This is why I refuse to give AT&T my business. Comcast service is a joke and doesn't work half the time, when it was working, it worked great and had great speed, Charter, well, they provide service across the street from the subdivision we currently reside in. When reading this review and are wondering our location. We are located off of Lawrenceville Suwanee and McKendree Church Rd. The Clear Tower is over by Brewsters Ice Cream on the corner of Lawrenceville Suwanee and McKendree Church Rd. Even though we never signed up with the rep going door to door, as we never deal business with people who go door to door. Clear should have a rep come out before starting up service to make sure that you can receive service before deciding to go with there company for service. Especially since there service relies on the strength you receive with there modem. Just because there tower is located not even a quarter of a mile from our home, doesn't necessarily mean we are going to get a strong strength connection, but I would hope that we would get better then 2 bars, daily. For the record, we have tried all the recommendations by people, who have posted on line to get better strength. No such luck. We have tried placing the modem on a metal file cabinet, place tin foil near the modem. Have moved the modem to different places in our home, placed the modem near a window which we know would be in the direction of the Clear Tower....Still only get 1 - 2 bars, never 4 or 5. This is how Clear is working for us. We are somewhat disappointed so far with the type of reception we are getting. I have read that others get great reception. Wish we could be one of them. read more

Do not and I repeat, do not do business with this company. I cancelled service with them a year ago. Today Dec 5th 2011 out of the blue they debited my card for $25.00. I called them and asked why they charged me and they replied that my account is still active. My response to them was this: If my account is listed as active why are you suddenly debited my account after a one year cancellation. They had no answer. I threatened them with a lawsuit and now they are telling me they will process a refund and cancel my account for a second time. I have no idea where their workers are from but is is hard as heck to understand them. I will make it my job to alert everyone of their questionable business tactics. Do not give them your credit card information...ever. read more

FALSE ADVERTISING! I have been trying to get a slow speed issue resolved in my neighborhood for two years. Each time I call the tech support line, they say it is a tower problem and will be fixed within the next month. It has never happened. i get 5 bars of signal, but about 1/4 of the download speed I pay for. I pay for unlimited. I complained to the FCC and the investigation uncovered that Clear Internet had under-invested in towers in the area, and way over-sold in the same area. They seem to have no intention of fixing this by adding additional towers when they can just reduce your bandwidth to nothing and keep charging you the full price. A Class Action Lawsuit is the only way to get these Telecom companies to quit their deceptive and unethical business practices. Don't sign a contract with CLEAR!!!!! read more

I have been a very satisfied Clear customer for 2 years now. Always 3-4 bar strength, streaming video is never a slow down, good native english speaking customer service, billing not a problem. Now they have been bought by Sprint - let us see what happens. read more

IF I COULD GIVE THEM 0 STARS I WOULD. Do not get Clear. They throttle your speed. Customer Service is horrible. They will debit your credit card even after service is cancelled. Terrible Terrible company!!! read more

Worst service EVER....IF I COULD GIVE THEM 0 STARS I WOULD. Do NOT get Clear. They throttle your speed. Customer Service is horrible and answered by young ignorant morons. Terrible Terrible company!!! read more