We had a problem at our house with the power going out and it affected some of the systems and Alex…read morecame out right away was very prompt helpful. What more can you ask. Great company!

If you live north of Seattle in Western Washington, definitely check out Reference Media for both…read more2-channel audio and home theater. Apparently, they also do a lot of home theater installations in King County so consider them also for home theater installations if you're also speaking with the usual home theater companies in King County. I can recommend Reference Media from two perspectives: 1. They can put together a good sounding system: Believe it or not. stores that carry expensive audio equipment aren't always good at creating systems that sound good. I listened to the Acoustic Signature turntable in their main listening room and it sounded more veiled than I would have expected. The owner knew right away that it was the Pro-ject phono amp that was causing that veiling. To his credit, switching to a digital source through the same system showed that was the case as the same system immediately started sounding pretty epic. 2. They carry a lot of less common audio brands. What initially motivated me to visit Reference Media was that they were a Nottingham Analogue turntable dealer. I've been researching options to upgrade my turntable which has a power supply that is probably overdue to fail. In addition, they also carry Gold Note & Boulder. Though these are more esoteric brands, I would encourage you to visit them even if you have a more reasonable budget. They also carry more mainstream audio brands such as Rega, Marantz, and NAD. I believe a good proportion of their clientele comes from Western Washington University and I am confident that they can put together a great sounding system at more reasonable price points.

Ian is simply amazing! He came to my home which is preferred for me, & very quickly fixed the…read moreimmediate problem and then helped me clean, update & generally straighten out a bunch of little things I have been putting off but didn't feel comfortable doing without an expert touch. I run a PC inside of a Mac and many local folks just don't have the ability to help me out with that. I'm so glad I found Ian! He's simply incredible. Very fast, very affordable, very easy to work with, responded immediately to me via text and worked swiftly to fix everything I needed. I'm so happy. 10/10 would use again. Thanks Ian!!

Prompt response, very professional. He is my 'Computer Guy' now. Thanks for resolving my problem…read moreso quickly.

As Dockmaster of a small marina in Skyline I called Gateway on a recent Sunday in hopes of leaving…read morea service request. Bob answered and told me they would be out as soon as Monday morning. Bob diagnosed the multiple issues and in a short time had the remote gate and electronics working again. Thanks WCS

Angelo is like the mad scientist of computers. He is gifted, honest, knowledgeable and fast!…read more I have a 2012 Retina MacBook Pro w/Solid-state HD. I have put off bringing my computer in to anyone due to fear of cost to repair it and the fact that it is also my livelihood. As it progressively got worse I did a ton of online research and found Angelo. I dropped it off on a Thursday and it was ready for pickup the following Monday. No more fan noise, no more sounds of gravel in it or grinding so bad it made me cringe. He cleaned it (which was extensive due to working in a paint shop), replaced both fans and my wonderful computer works like new again and for a very honest and beyond reasonable cost, so I tipped him additionally. I am extremely grateful and will be bringing in my old macbook pro into him for work as well. Thank you Angelo!!!

Angelo is very kind, reliable, and reasonably priced. I came to him with a crushed laptop and a…read morebroken screen and I explained my financial situation to him. He was very honest about what he was able to repair on the laptop to make sure it would still be able to work for me because I could not afford to get another laptop. Thanks Angelo!

We reached out to Orcas Online to provide a high speed cell internet solution at our home in…read moreEastsound. These guys are ON IT. So easy to work with...responsive...and committed to providing the best available service for a fair price. We are so happy we reached out to them.

Such a difference in internet service since my family switched over to using Orcas Online. Very…read morehappy with the customer service too. Rick is knowledgeable and always ready to help out. Highly recommend this company!

We needed a new driver's window on our vehicle. They were able to get us in quickly, they…read morecompleted the project within a couple of hours or less, and they did a great job cleaning up the interior free of charge. The price was incredibly reasonable. Thank you so much for your friendly and professional service!

Extremely Disappointing Service and Zero Accountability…read more I had a very frustrating experience with this auto windshield company. I was charged for what I was told was a higher-quality, more expensive windshield, but they installed what appeared to be a generic one instead. Within just a few days, the glass cracked. When I reached out, I was repeatedly told someone would call me back, but no one ever followed through. After several attempts, the last person I spoke with told me I would have to pay full price for a replacement--despite the fact that the windshield had just been installed and failed almost immediately. I was also told that "all windshields are identical" and that no brand or manufacturer is better than another, even going so far as to claim that Gorilla Glass is just generic glass with a label on it. This made me feel like they weren't being transparent about the product I actually paid for. Overall, they refused to stand behind their work, didn't honor what they originally told me, and were extremely hard to reach once problems came up. Based on my experience, I cannot recommend this company at all.

I don't often leave positive reviews, but this particular establishment has left me speechless. I…read moream beYOND impressed!! Surprisingly I only paid $125 for what I was looking for; I went to the with a project I wasn't sure how to even begin- all I had was a sketch of my idea. I wanted a sheet of plexiglass cut to an exact shape for the lid of my frog enclosure- which meant it had to be specific. They worked with me to figure out how it could be done and what changes would make it easier for me. It took them less than a week and it. Is. PERFECT! And I mean perfect- Definitely recommend this shop :)

I spoke with Laura French at LG to see if they provide a service for my existing exterior doors…read more(adjusting the door to be able to lock it) and since her company did not provide such service she provided me with a list of local business who may be able to help. I sincerely appreciate the time and effort that was provided--great customer service.

Increible experiencia…read more Habiamos rentado antes en otras empresas, pero nunca fueron tan buenos como en OceanWest Felicidades y muchas gracias

Still waiting for Dave to return the $500 he overcharged on a Generac home generator. It's been two…read moreyears. Dave is the principal owner of the business and recently got into the home generator business as a distributor and installer of Generac products. I signed off on an estimate / contract with him to install Generac's largest residential generator. Other than delivering the home generator unit and sub-contracting the gas and electrical hook-ups, I basically had to step in as the general contractor and work with the gas / electrical guys because he would not return phone calls to them or to me. In fact, I had to contact Generac directly to set the generator up and get the 10 year warranty he was supposed to secure for me as part of his estimate and contract. Even his own staff told me privately that he is over his head and not very good with customer support. I do not recommend Ocean West.