Stay Away!!!!!!!!!!! LIES LIES LIES Stay Away!!!!!!!!!!!…read moreFrom the first day, it's been a lie, and another lie then another lie. I agreed to the sale in the middle of May 2025. Saturday was the installation day 8-11, showed up at 1pm. He didn't have all the correct tools to finish the job and said he'd be back on Thursday. No show, finally came on Saturday but the Garage Camera was never installed properly. It hasn't worked ever! I contacted my salesman Don Williams who told me to contact him and not Vivint. I did and have been lied to since. He said they would be back and has never been back. He originally stated I had 30 days to decide if we were happy or not and we could cancel. I contacted him to cancel but he ghosted me. Customer service lied as well. I tried to cancel but they said that we should allow them to make it right. The agreement was Saturday June 21 at 8-11. They never showed or called. I called them today on Monday, June 23 to be told I cannot cancel now because it's past the 30 days. More lies came because they said there's no agreement that they would come on Saturday. I was told not to cuss because I was getting more angry by the second. Now I'm stuck with a 60 month contract because of all the lies. I reminded them, it's all on a recorded line per Vivint and that I'm going to have to contact a lawyer, yet that didn't work. I'm stuck with a panel that doesn't work correctly and app that continues to crash and 1 of the 3 cameras that doesn't work at all. I also was told we'd get a sign for our yard and that never happened either. If you read this, I'd really think twice before accepting this crooked outfit unless you like getting screwed in every way possible.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

Company called and ask if we would install a couple of satellite systems for them. So I sent a…read moreinstaller to do them and I lost money because the owner never would pay me back. So if I could give them a ZERO rating I would. Because in my opinion the owner is a deadbeat.

This company has taken the equipment that was supposed to be installed and I am being charged by…read moreexcede for non return of their equipment. I have been told over and over again that it was taken care of but it has been since January and I am still having issues with excede and dish network. I was promised a cheaper bill if I switched and almost paying double than I was with directv. If u have a similar story please contact me Bonnie logan 304-989-2207.

Awful ISP! inconsistent and has a constant Washington DC ip monitoring the traffic. Never had this…read moreissue with comcast or optimum

Fiber is the way to go! No service issues going on 2-3 years. Salesman was effective and honest. .read more