The staff at this store was tremendous in their knowledge and dedication for trying to resolve my…read moreissue. While it wasn't 100% resolved, the knowledge, now-how, and commitment to the issue spoke volumes. If I ever need T-Mobile service or have issues in the future this location will be my go to.

I want to say that being forced to switch because of the merger was not good tmobile and sprint…read morealso the small phone retailer names they own cricket? Metro pics. Virgin mobile. Boost Mobile to name a few I recently was forced to go from virgin mobile to boost. Bad choice on their end. Not the same coverage at all .the communication was at its lowest. Went to a T mobile store because of the over 55 program. I had a few bumps along the way from the phone number and the phone itself which I worked out with a very knowledgeable person on the phone to help solve my issues. I wish I new the where the man worked out of but his name was Mike. He jumped hoops and gave me so many discounts I was like where did this guy come from..he had me up and my account was at an discount better than going into the store. He even stayed on the line as I went into the T mobile store for the help he couldn't do on his end. After in which the man at the store couldn't do he gave me the discounts a few days later to offset what they wouldn't do at the store.. thank God for this gentleman as he saved his company from me going to Verizon. For that and when my bill couldn't get fixed at other times the team on the phone is much better than dealing with the help at the store. Hats off to T Mobile home team I'm here to stay.....

Please note, this review is specific to the store and individual (Verizon is still too much). The…read morestore manager, Thiago, spent as much time as needed to help upgrade my family's phones, answer my million questions and was just super helpful all around. So grateful!

Great crew at this store. Looks like some old reviews were bad. New guys in the store are great!…read moreAsk for K or Thiago

Highly recommend!…read more Very responsive customer service! Thank you, Hailey. Very transparent pricing! The techs were great too as the installation process was seamless.

We've been a customer for 4 years and have only had one serious outage that was caused by (no joke)…read morea squirrel chewing through one of our cables. The team did a great job of communicating when they would be able to fix our outage, then fixed it incredibly quickly/efficiently, and kept the new setup out of the way of future potential squirrel issues. I couldn't be happier with an ISP after having had Comcast and RCN in other cities.

I had a terrible experience at this store. They had no public Wi-Fi. There was no cell phone tower…read moreservice in the store. I went outside a couple times to my van. One of the times was to try to get service. Another time was I had to get something from the van. A manager from the back room came out and asked me to stop opening the door - apparently was affecting their in person store count (whatever that means) and I said I can't get cell phone tower or public Wi-Fi in here. "Why do you gotta make it about that" and got smart mouth. Stay clear of the store - terrible customer service!

Friendly staff, but their tablets hardly work and we had such a hard time setting up an account for…read moreme. I had to go to a different AT&T because of the mess that was caused by going to this store.

uBreakiFix by Asurion -- what an absolute joke of a business…read more Made an online appointment Sunday night, got a confirmation text immediately, then ANOTHER confirmation Monday morning for my appointment on 5/18/2026. I drive over there only to find the place CLOSED. The best part? The door literally says OPEN. Then there's one sign saying they're "closing at 3pm due to staff shortage," and another sign taped to the outside saying "closed due to staffing shortage, have a blessed day." Maybe instead of sending automated confirmation texts, you should notify customers that nobody is actually there to work. Wasting people's time like this is beyond incompetent. Total clown show run by morons who apparently can't figure out how to update their appointment system or communicate with customers. Store location: uBreakiFix by Asurion 10 Willow Rd Unit 4 Maple Shade, NJ 08052 (856) 382-7029 Save yourself the trip and go somewhere that actually knows how to operate a business. added bonus: what a bunch of F'in morons that run this place. Made an online appt. on Sunday night, got a text confirmation, got another on in the morning on Monday 5-18-2026, I arrive at the business, the DOOR SAYS OPEN, there's also a sign on the door, closing at 3pm due to staff shortage and then, another sign taped to the outside, closed due to staffing shortage, have a blessed day. Seriously, text messages confirming your appointment and then you arrive to find this. what a bunch of MORON's

Went in with an old computer and Dave was great! Very patient ant took time to explain exactly what…read morethis old lady needed to do. Thanks Dave!

mickey was the best! guided me through a phone upgrade and actually set up my new one effortlessly…read morewith kindness and tact. give this g a raise!!!

Service was wonderful. Kevin and Jessica at this location were polite, friendly, knowledgeable…read more Offered plenty of options and helped to navigate different plans to find me the best fit for my needs.

After I purchased an unlocked phone on ebay, I found out that it had been reported blocked/stolen…read moreand therefore would not work. I contacted this company asking for help or a refund and after an initial contact asking for the IMEI (serial number), they have not tried to contact me nor send a refund to me. I do not recommend this company. You don't know what you will get or where their items come from.

My son screen broke so I came here and they were so very helpful. Was not a long wait at all. Will…read morebe back very soon.

Tried to quote me 800 on an issue. Went to 2 other places the one quoted me 330 and the other 250…read more If you're gonna keep trying to rip people off at least do it in a realistic way.

Ok, I should never have been making a call to UBREAKIFIX. So, this visit and the dollars going…read moreonto my credit card bill are on me. There are businesses that you look forward to visiting but cell phone repair venues well ... you just hope they know what they are doing, are able to complete their work timely, and perhaps have prices below the price you think they are going to charge. From my very first telephone call to UBREAKIFIX in Glassboro New Jersey through my saying goodbye as I walked out with my repaired cell phone I received nothing but superb, friendly, and professional service from the staff at this repair outlet. I should mention that they are a Google authorized repair shop, which is good news because if they weren't around I'd have to ship my phone to Google and wait for them to ship back to me. So I was doing a happy dance right from the beginning and if you've seen me do a happy dance well you won't find it on TikTok. The shop itself gives the appearance of professionalism It's clean It almost reminds me of an optician's office. Although you cannot see the workshop you just feel comfortable and leaving your phone or tablet with their team. They gave me an estimate on time and the job was completed in less than their estimate. Can't beat that! And, As I type this review on my now repaired cell phone I could swear that the screen is clearer and easier to use than the original one that came with the phone. Of course that original screen went to the cement as I fell in a careless pile of my body Just because I thought I knew where the steps were and there really wasn't the step there so bam! Finally, the cost was much less than I expected. My daughter had cracked her cell phone and she gave me the estimate for repairs. I walked away with more money available to be on my credit card than I expected and that made me one happy boy! So, now I'm backed into the texting world and my cell phone is going every second of every day but if you happen to crack your screen and your anywhere in South Jersey I could not recommend a better place for your repair work to get done than this shop!