We began taking our two Hondas to Dave's Auto Repair several years ago, but we haven't needed…read moreanything serious for awhile. But in the recent heat wave, we discovered that the CR-V's air conditioning wasn't working, and made an appointment. Bottom line, they found an unusual wire break, and also found several other problems (rear brakes, yikes!). Resulting service was great, as we expected. We so appreciate Lisa (owner) and her deep knowledge and trouble-shooting skills.

I have a 66 Chevelle with a 2012 Ctsv motor and I called for a simple recharge of my ac. I broke a…read morehard line and replaced it and just need my ac to be recharged and the lady said are you sure that's what wrong, then says they just don't work on anything that old. Weird cause I'm calling for a simple recharge of r134a. For a 2012 motor. Aight bye!

I was looking for a mobile mechanic for a couple days after the Fourth of July since I didn't want…read moreto have anyone have to go and work on the holiday. Jeff was willing and able to do an immediate pre-purchase inspection for me which I really appreciated. He had a great communication and was very clear about his services and the pricing. I would definitely recommend!

Jeff came to my house in under 2 hours from when I called, diagnosed the issue, and replaced my…read morebattery quickly. Great service!

Frank Is Still There!!…read more A couple of years ago, Frank told me he would be retiring in the next calendar year. I took his word for it and didn't bother him for my auto repair needs earlier this year (2022). Then my every other year smog situation reared its ugly head, and I was faced with not passing--again. Mind you, my vehicle had passed with flying colors up until four years ago. Then Frank figured out it was a vacuum line. I believe I reviewed the situation then (2020). This time around, I had a feeling I wouldn't pass. The feeling was correct. My NO PPM values were way too high. I decided to take a chance and see who was currently at the helm of A & B. FRANK WAS THERE! I was beside myself with happiness to see him sitting behind the desk when I walked in. I reminded him of which vehicle I had and I told him I'd bring in the previous paperwork to job his memory. I won't go into all of the details in between as not everyone is a car nut like I am. Frank figured out it was the EGR valve that was throwing the NO readings off. He made time for me the following week when he could store the vehicle inside overnight. I brought it on a Tuesday and it was ready by Thursday afternoon. He even took it to get retested! There just doesn't exist this level of customer service in basically any business anymore. Frank is fair, has reasonable rates, and doesn't tell you tall tales. I hope he doesn't retire soon. He is such an asset to the community! Please tip him and his staff if you take your car there. I do and they deserve it!

Thank you Frank for your years of taking amazing care of my mom's car and my own! We will miss you,…read moreand your smile! Enjoy your time away!! Thanks again!

Eric , the owner and master mechanic , is an amazing person who is a very experienced and will take…read moregreat care of your automobile repair needs at a fair price . He has been servicing all of my vehicles for more than 20 years now and took care of my 2014 Lexus es350 today with great care. Even though I now reside in Martinez , I still will go out of my way have him service my vehicles.

I've been taking my cars here to my guy for many years now. He takes care of my cars and is always…read moresuper honest and reasonable. He will forever have my business unless I ever had to move out of town! The most trustworthy car tech you'll ever find. Please be kind to him as he is just one guy running his own shop. Sometimes he has his family member helping, but for the most part he is by himself. He is a hard working man and tries to get your cars done as soon as possible within same day or next day even depending on how big your project is. He has saved me a lot of money from not going to other shops that were going to charge me way more than it should be. And trust me, I've called and asked myself to other shops, they definitely up charge way more. Thank you T&D!

I went in for some tires for my Corolla. Got some good recommendations and was out pretty quick…read more Friendly staff and decent prices.

I called to ask about getting my tires replaced. They got me in the same day and the service was…read moredone quickly and professionally. They gave me the total cost up front and provided the best deal available.

First time taking my VW Golf Alltrack and the experience was way better than taking it to the VW…read moreDealership. The entire team is very professional and friendly. I am happy to have found them. They have a large team and plenty of garages to work on many cars, reducing wait times. Thank You Burroughs & Sons. Extra thanks to Nino and Jacob.

I don't typically leave reviews, but this experience with Burrough & Sons Automotive was concerning…read moreenough that I feel it needs to be shared. On Monday, July 27th, I called to schedule an alignment for my 2004 GMC Yukon Denali. I was given an appointment for Friday, July 31st at 9:00am and was told the alignment would take about an hour. When I dropped my vehicle off Friday morning, I explained to the worker that I had work from 11:30am-5:15pm and that I would not be able to answer my phone while I was working. Since the vehicle was dropped off at 9:00am and I was told the alignment would take about an hour, I expected there would be enough time for the service to be completed before I had to leave for work. I didn't mind if the vehicle stayed there for the day as long as I could pick it up afterward, but I was not expecting it to take all day. I was expecting to pay at drop-off so the keys could be left in the lockbox after hours if needed, but instead I was told I would receive a payment link online. I did not receive a text confirming my vehicle was ready along with the payment link until 2:53pm, well into my work shift. I had already explained that I would not be available to respond. They then called me at 3:40pm and again at 4:05pm, despite knowing I was at work and unable to answer. After reviewing the invoice, I noticed an additional $20.64 charge for adding oil because the vehicle was reportedly 1.5 quarts low. This was never discussed with me and I never gave approval for oil to be added or for that additional charge. The biggest concern came afterward. After leaving work and going to pick it up, I saw someone who worked there (who I later found out was the business owner) he told me that I did not pay the invoice by 4pm (which I was never told to do so- even after explaining my work situation with the business) and that the vehicle was going to be locked in the garage until Monday. I was later able to locate my vehicle parked in a residential neighborhood near the business owners house (which 2 miles from the business) after I was told multiple times that my vehicle was locked safely inside the garage. I was able to contact the owner from a mutual friend and he agreed to meet Saturday August 1st (they are closed for the weekend) for me to pick up my vehicle if I payed the payment link beforehand . Because I wanted my vehicle returned, I paid the invoice, including the unauthorized additional charge, even though I had intended to discuss it first. The following morning, Saturday, August 1st, I went to speak with the owner directly he arrived at the shop driving my vehicle. When I asked where my vehicle had actually been kept and why I was told it was in the garage. The business owner said it was actually parked at their storage lot and when I asked the location he repeatedly told me it was "none of my business." Instead of addressing my concerns, he became defensive and dismissive. I also noticed that the vehicle had been moved while it was in their possession. I reset my trip meter when I get gas and documented the mileage before dropping the vehicle off. When I dropped it off Friday, July 31st, the trip meter showed 47 miles. When I picked it up Saturday, August 1st, it showed 56 miles, which is an additional 9 miles. This raised additional concerns about how my vehicle was being handled while it was not in my possession. My concerns are not just about the alignment itself, they are about communication, transparency, additional charges that were never approved, and how customer vehicles are handled after hours. I have photo and video documentation of our conversation in person and the GPS data supporting my concerns regarding where my vehicle was located and the circumstances surrounding this situation. Additionally, I've filed a report and submitted this information to the Bureau of Automotive Repair. Based on my experience, I would not recommend Burrough & Sons Automotive

Absolutely recommend! Friendly front desk, honest and fairly priced. I love everyone here & I do…read moresend Friends & family to Midway! I do need to go in for a big oil change 100,000!!!

Great place. I have a 1996 S10, it would just stop running. 2 other shops refused to look at it…read more Bob took the time to trace the challenge and fix it. He has done the same for the older Corolla and Civic that my daughters use. He has alot of experience and is good with communicating with people.

Came in for a Drain and Fill, Spark plug replacement, oil change, and tire rotation…read more Less than half of what local dealership charges for less than half of the service. Clear and updated communications. Respectful of my property. Will continue to come back for more service work.

Great customer service, Jeannette is extremely knowledgeable with handling calls and great…read morepersonality, super helpful. The maintenances we have done on our Corvette have been completed on time, with phone calls to keep us updated on the progress. Staff is all well trained. Trust their work and honesty of what is needed and what is not. Excellent & fair pricing.

Needed something replaced on my 2010 Scion xB; I got in touch with a local dealer in my area and…read morewas quoted $100 just for a diagnostic and then they'd provide a service quote for what work needed to be done. I already knew that I needed my serpentine belt changed due to it still being the OEM belt from when I first bought my car. After looking around, I came across Neoworks and made contact. A huge shout out to the team at Neoworks for the great service! I needed my serpentine belt replaced, and they handled it efficiently and with great communication. It's hard to find an honest, family-run shop like this. The whole process from quote to service was seamless. The owner is clearly very experienced, pricing was transparent and explained quite thoroughly and the turnaround time was very impressive. I'll definitely be back for future maintenance so if you're looking for reliable auto repair in El Sobrante or the East Bay, go to Neoworks. Truly a 5-star experience!

Very nice guy...but my experience was fusterating & very stressful…read more I came in for an oil change & maintenance light would not turn off. Had no issues with my car...running smooth and just an oil change and diagnosis reading...once all the work was done, he didn't seem to remember why my car was here & he drained the battery on my car w the reading and couldn't figure out how to use the diagnostic reader & we both had to look. My car was making weird sounds and so much vibrations it was scary. He couldn't show me what was the reason because the battery was shot. He couldn't get the reader...I said the reader says - low battery I had to pay half the battery LOL I had to ask several times for proof what was done. Spent almost 5 to 6 hours there and then had to pick up next day..my fiancé went and he still had to ask for final paperwork. Disappointed wanted to like this place...highly do research and don't always follow good reviews...this was a horrible stressing experience

Abraham really helped us out when we were in a jam, as we were heading to Pasadena that morning. We…read morehad a nail in our tire which he fixed immediately. My husband had forgotten his wallet and Abraham didn't charge us. That was above and beyond. We've been going to Larry's for years and the service has always been excellent.

Amazing Guy and very honest . Reasonable pricing. For my Mercedes Benz I recommend anyone to go to…read moreLarry . Five stars all the way.