This clinic is a fraud - the nurse practitioner Deanna Noll still wanted to see me a charge me a…read more$100 just for a consultation even though I specifically asked that I only wanted the tirzepatide by itself. She refused to show me the bottle from where they draw the medication. Finally after me insisting on seeing the bottle, it turns out the tirzepatide was mixed with glycine and VitB12. She intentionally misled me and was negligent . She was so entitled and rude . When I asked for a refund because she should have informed me at the very beginning upon my request that she cannot provide the service I am requesting, she still ignorantly chose to proceed just to make an extra $100 for herself.

Have been coming to this clinic for a couple of years. I go here for all my medical needs. The…read morequality of care is really great, they are always thorough and making sure all my needs are met. The office atmosphere is very kind and helpful. They are quick to check you in and extremely polite. The Dr. takes care of me and does all my checkups.

I walked in at 7.00 am. Try to have my blood work before going to work. I was happy since i saw no…read morepatients at all, meaning should have no no wait time. End up, now is 7.40. I'm still waiting....

I can't get an appointment with my PCP. I called in January for my physical and was scheduled for…read moreMay. I'm suffering from severe allergies and desperately need medication from constant congestion and coughing, they said call Urgent Care. Went to Urgent Care and they said if your symptoms aren't better in a week, call your doctor. Called the office again and they wanted me to wait another month to be seen. You have to push HARD just to get a tele health appointment here. Is this everyone's experience with PIH? Do I need to change my insurance? What's the point of having a PCP if you're sick and need help and no one will see you?

The wait time on the phone is long, poor communication, if your there with an appointment you can…read moreexpect long wait times to be seen, awful management

Everytime I call it's literally an extremely long wait to speak to someone. Do better .read more

I really enjoy having this office as my primary care facility. I have friends who have to wait…read moremonths to see their PCP, but that is never the case here. They are super responsive and i feel like i am on a first name basis after only a few visits! Everyone here is so friendly and not judgmental. My only concern (That has nothing to do with the office) is the there's been some sketchy people hanging around the parking lot/ally. I have been cat called by a group of men when coming to this office twice and had a woman yelling at me another time. Just something to be aware of if you're coming here alone!

Great doctor - I moved to Whittier with the family a little over a year ago and was in need of a…read morenew primary closer to our new home. I found Dr. Chen and am very glad I did! He's easy to access, was available whenever I needed him and he's a very kind and gentle Doctor with decades of experience.

PLEASE. GO ELSEWHERE. disclaimer: This is solely meant to…read moreshare my experience. People deserve to be heard, to feel safe and understood. NOT to be gaslit or villainized for seeking help. I'm happy to say i will no longer return and i will continue to advocate against mistreatment of people seeking help! good luck, and if anyone experienced anything similar i am sorry and you deserved better. my experience with Diana Otuwa was horrid! hands were shaking the entire time of the procedure, it's concerning how she's managed to get this far putting patients at risk with inadequate care. And Kathrin Zimmerman has made false remarks and claims about patients. This physicians office is incredibly disorganized and unethical. They do not care about your overall wellbeing and it shows immensely through their physicians.

I would not recommend this place Pih has bad communication skills. No ethics or compassion for…read morepatients. It took me 30 days to schedule an appointment then they called my appointment rescheduled for another 30 days drove to Pih and at the front desk. They said oh appointment has been canceled again. We were never notified. The first cancellation the doctor had an emergency. The second cancellation was not stayed away. The third cancellation they said we were bumped I don't even understand what bumped even means horrible place. So it's been more than three months and they have not been seen by a doctor.

Why was Doctor Jose Aceves practice permanently closed without giving his patient notice? My dad…read morehad a appointment to see Dr. Marlene F. Farronan yesterday, come to see the office where he has been a patient for many years was permanently closed with out giving him any kind of notice. That was a big surprise to him and now he is upset and worried. He tells me how can Doctor Jose Aceves's practice do this to his patients are they not suppose to care and help their patients. He said to me where do i go now who is going to help me with my illnesses. My dad has illnesses that need to be attended to. What is my dad suppose to do now? File a Complaint with the Medical Board? Does anyone know of a good family medicine practice?

I tore my left ACL and went to Colima Care to get a MRI referral on 1/14/16…read more The whole appointment took about 5 minutes. I told the intake nurse that I tore my ACL and she looked at my ANKLE. Then the doctor comes in and stares at their laptop, asks a few questions and didnt even look at my knee (she submitted a x-ray referral for my RIGHT knee). I left with no paperwork (not even a receipt) and a promise to "submit a referral for an orthopedic surgeon". 11 days later, I'm still on crutches have STILL not seen a doctor. You know why? Because an orthopedic needs MRI before our appointment. That was the whole reason I went to Colima Care, to get a referral for an MRI. My first impression of Colima Care was that they are way too busy. It shows from their poor service and utter lack of urgency from their staff. They kept telling me to wait for referrals but have been sending in the wrong referrals, making me wait longer. I will avoid Colima Care any for medical care in the future.

I have been seeing Dr. Chen for over 34 years. He has been…read morean amazing partner in the life of my family. I wish Dr. Chen all the best in his retirement. Also, Cindy is the absolute best! I hope that someone realizes how awesome she is! Love them both and wish them all a the best in their future endeavors!

What can I say other than I am extremely disappointed with the decline of care that Dr. has given…read moremy parents. They are both a bit older and she has zero regards to their need for care and follow up. She's not accessible and really seems to simply not care anymore. My mom is currently in the ICU due to negligence on an existing condition. I believe as a primary care physician the focus should be on patients and their immediate needs, thinking outside the box and ensuring patient follow up. We are working on finding a new physician for my parents. Stay away!

Dr. Cecilio, was the best doctor, that i had, was very sad when I receoved the letter that she was…read moreretiring, i had been with her for 30 years. She cared alot about her patients and would not turn down any new patients. I had taking my brother for her to check out my brother finger due to an infection he had from and injury, explaned to the doctor that he had no insurance and she still saw him, waited to be charge for the visit and there was no charge, but she scolded him because he has a heart problems and told him to bring paperwork in so she can fill it out so that he can have medical insurance. She once told me when anytime one of us ends up in the hospital to have the hospital to call her to let her know. My daughter was 2 yrs old, she broke her arm, we took her to the hospital, she needed surgery, so her visit would be a longer stay, i asked them to call Dr. Cecilio so they can let her now that one of her patient was in the hospital, I also keep asking for the surgeon, due to my baby was in alot of pain. I asked if the had called Dr. Cecilio again and the told me that she was in a conference and they left her a message. Dr. Cecilio finally called us and told me not to worry, Cassandra was in the best of hands with Dr. Bohr, i said ok, and as soon as she gets out of her conference, she would take the frist flight out and come and see Cassandra. Best family doctor, now I do not know who are we are going to see. Only wish see would have not retire yet.

I tired to schedule an appointment for my mom who is 75 years old... and she is a new patient to…read moreDr. Madrid and the receptionist didn't even try to help.... Right off the bat she said she was not accepting new patient s and I said well then why does my mom's insurance card have her listed and she said no she's not accepting new patients.... SUPER RUDE!!!!! Didn't even try to help... I asked if she could look up if my mom is a patient I gave her my moms name and she didn't even wait for me to finish saying my moms name when she said, No she's not a patient. Very rude and unprofessional!

Has been my doctor for 22 years! The Best in town. She is caring, thorough, is pro-patient!read more

Too late to regret to selected this doctor from Google/PIH!…read more Expressionless , voice tone cold as ice! Don't know why seems she was very busy and rush me out! The way she act even not good as AI .