Dr. Chen spends time and genuinely seems concerned during each office visit. He is never rushed and…read moreeven takes the time to chat about other things happening in your life that might be playing a role in whatever is bothering you. This is the most we can hope for from a good doctor. His pleasant demeanor is a definite plus as well. If you're searching for a new family doc, worth giving Dr. Chen a close look.

I am writing this review after a deeply upsetting and unprofessional experience during my recent…read morefollow-up appointment. I was called in to discuss blood test results, but the appointment quickly devolved into a confrontation because I had not yet completed two routine screening tests (Mammogram and Pap test), which I delayed due to a recent family emergency. Instead of courteously discussing my situation or checking on my well-being, the doctor accused me of being uncooperative. He was visibly upset and--without any discussion--he abruptly stormed out of the room, leaving the nurse to speak to me instead. The nurse's attitude was equally dismissive. She doubled down on the accusation of non-compliance, stating I should change doctors, and added that I hadn't taken a previously prescribed medication. When I stated I had no record or notification of that prescription, she simply declared it was "not their fault" and effectively ignored my attempt to clarify a misunderstanding. The lack of care and courtesy was shocking. Patients should expect compassion and an effort to understand their individual circumstances, not to be treated like a child being reprimanded by an old-fashioned school faculty for "bad behavior." I understand now why this office has received so many negative reviews. There are many excellent, compassionate family doctors accepting new patients. I strongly advise anyone seeking respectful care to avoid this practice.

Doctor Gu has been our family's GP for many years now. He not only brings his knowledge and…read moreexpertise to our needs - he actually personally cares about us. The office and medical staff are also invariably very polite and helpful.

I often come out of there asking why I went to see him (convenience? history? stupidity on my part?…read moreprobably all of the above). Every time I see him, I feel like I could have given a better diagnoses on myself, the only advantage he has over me is he can write prescriptions. Hence my visit today. I need a California prescription in order to see a PT because my NY one is not valid (like many others, this is just another stupid law). I tell him about my torn ACL and how I had surgery and his following question was "ACL, what is that?" ................... First question that came to mind was "really? who's the doctor here?" I understand he's no orthopedist, but really? He then pulls out a prescription pad like those they write for drugs and writes on the pad "Physical Therapy, ACL + MMR" without what kind of exercises needed or types of therapy. My visits each time with him reminds me of if SNL had a skit, it'd be about a family doctor and no matter what the problem is from a scratch in the skin, to broken bones, to people that need surgery the doctor would write a prescription for everything! Don't get me wrong he's super friendly like Robert mentioned, but that's the only reason my review was 2 stars at not 1.

I sm Dr. Lu's patient for over 13 years. He is the best doctor I have ever seen. He is always kind…read moreand nice to his patient. I am so lucky to have him to be my nephrologist.

I am a 66 years ole retired as a government employee and schedule appointment to visit Dr. Lu on…read more06/13/2019, sooner I arrived Dr. Lu's office after I paid $35.00 co-pay, and I was asking to pay another extra $150.00 for no reason even I told the reception I had a PPO insurance and she insisted I need to pay $150.00 cash and she would not accept either credit card or check, without $150.00 cash Dr. Lu will not see me, and said after Dr's office received payment from my insurance then they will refund the money, make me have no choice run to bank to withdraw $150 cash instead to received medical care. but till now I still not received any money back even i had been back to visit Dr Lu's office for 2 more time and ask the lady but answer always said check will mail to me soon. also after she collect $150.00 dollars and stated will issue a receipt to me but never happen and ignore whenever I ask for receipt. I am 66 years old but I am not just immigrant into USA now,

He is too busy for his patients. Front desk acts like they are better than you the moment you…read morechallenge them and lose patience if they have to spend more than 2 min with you. They are also woefully outdated when it comes to technology. Who still uses fax and letters for updates. Aren't everything digital? It is 2024, not 2000. You have to call them to get any type of update but at the same time they are too busy to help you. Maybe you won't be so busy if you use modern technology or have some type of app to communicate. The nurse and aids also talk about your case loudly in the front office. Never heard of HIPAA? He may be fine for regular meds but he won't be able to help you if you have any serious illness.

My family has been going to Dr Teng for years and he has always been very good to all my family…read moremembers! This office is very busy and sometimes there is definitely a wait but the nurses and Dr Teng does provide excellent service. Their phone line sometimes are busy for half an hour and I can't get through to make an appointment. The office is very clean and Dr Teng is a very nice and patient focused doctor. I have never seen him raise his voice or get upset, super patient in answering all your questions and give you what you need, especially referrals to specialty doctors. My aunt had an eye problem and she got referred to one of the best at USC University medical center. Note this office is currently not accepting new patients as I was trying to refer one of my friends but she was turned down.

Dr. Cherng has been my doctor since I was like 5, idk don't remember. He's a very friendly/…read moresarcastic doctor but very very efficient. He helps me with all my medical forms for job applications and is very nice The wait usually isn't too long and also he's located in PIH where there's a pharmacy. Medical labs are located just across the street so it's convenient for blood tests.

Seriously the best family doctor you can have! We have Dr. Cherng for our family more than twenty…read moreyears. His knowledge and honesty help you to understand your health concerning, take further exams but avoid unnecessary anxiety. So although we moved out of the area many years ago, but still drive hour away to see him. Dr. Cherng not only an excellent doctor but also a great person that you will respect from your heart.

I have gone years without a PCP just because I never knew who to choose. I finally came across…read moreSoriano Medical Clinic and I couldn't be happier. Dr. Soriano and the Nurse Practitioner Kimberly are both down to earth and compassionate individuals that genuinely care about their patients. At each visit, they took the time to listen to all of the concerns I had, not once did I ever feel rushed out of the office. Also, the front desk staff is nice and helpful with great customer service. An overall great experience!

Extremely frustrating and disappointing experience. The process was unnecessarily bureaucratic, and…read moredespite waiting for a callback for days, no one ever bothered to get back to me. We needed to be the one to call them and went to the clinic twice. After wasting my time going through their process, I was eventually told that my insurance was not accepted at the clinic. It took us one week, calling them, going to the clinic and they couldn't get a straight answer. All we needed was just a prescription for a maintenance medication. This should have been communicated clearly from the beginning instead of making patients go through unnecessary steps. Poor communication, inefficient processes, and a complete disregard for patients' time. I would not recommend this clinic based on my experience.

Terrible experience. The doctor doesn't explain anything, very unpleasant. There is barely any eye…read morecontact or interaction. I felt like any questions I want to ask are absolutely not encouraged and welcomed.

Very nice doctor and front desk staff. The doctor are very patient. Recommended. I did my body…read morecheck by Doctor Feng every year.

A few weeks ago, I started having some health concerns and was worried about how long it would take…read moreto get everything sorted out. A friend recommended this clinic, and I'm glad I listened. From check-in to checkout, the entire process was smooth. The staff were kind, attentive, and made me feel comfortable right away. I expected the referral process to take days, but they handled it quickly and kept me updated. When I needed medication, the prescription was sent out without delay. It's rare to find a clinic where everyone genuinely seems to care about helping patients. Their efficiency, professionalism, and friendly attitude turned what could have been a stressful situation into a very positive experience. I would definitely return and recommend them to family and friends.

Oh, please. If there's a zero star, the NP deserve a zero star. I was calling them today like 3…read moretimes regarding my mom's lab results. They keep saying: "oh, we're busy right now, we'll calling u back." It never happens. All lies. Zero calls back. Worst one, the NP was yelled and didn't even want to listen to the complain, and hung up. Waow! What a service! Super epic. They called, inform about "something" that wasn't a clear instruction, and wanted us to check with a neuro specialist. How to communicate with the next doctor, if the instruction I received wasn't clear? If u inform something to someone, and someone communicate it to someone else, and it became unclear what do you want, cannot give response back, get the hell out pls. Do it yourself. Don't care what u want anymore. When I asked, "nicely"... their response was: oh, we're VERY busy right now, we WILL call you back. PRETT!! "Liar!" And the NP was saying: "don't u understand that we're VERY BUSY!!" "You need to listen to me!" (When she's the one NOT listening!) (After I called 3x and waited for them to call back like almost 8 hours???) Don't u think I AM NOT BUSY MA'AM? I was "too busy" waiting for your response, just to ask, what do u want from the neuro? From the kidney doctor? What the hell u want? Explain it nicely, not so complicated ma'am "busy-in-the-world." I'm sure the doctor is a nice person, but NOT the ma'am NP! She's a fucking bullshit!!! Not a profesional at all. They tend to hanging up their phone OR just blocked u into a busy line, so when u called them, NOONE (like literally noone) will pickup the phone OR listen to your voicemails. Their phone is broken, just like their heart is broken. Probably, just come to their busy office, and see how "busy" they are blocking people's phones call to make a very QUIET room. Wow!! Applause to their profesionalism. That's how they got their profesional degree. Just blocking people's phone, and do prescription till their patient's kidney is broken.

Dr. Aron and Dr. Barbara Love my doctors been there for…read moreover 20 yrs, Dr. Barbara is not only a doctor but a friend everyone in the office know your name and always a happy greeting was with Kaiser for two yrs was not so happy with them, first chance I was back and happy again Delia Llamas

Dr. Aron David is my primary doctor, but when I go I mainly see Barbara Barlow, NP (Adult Nurse…read morePractitioners) and I prefer it that way. I love Barbara Barlow, she is amazing. She explains everything to make sure you understand it, but she doesn't talk down to you, which a lot of doctors do. She calls you back to follow up. She is detail orientated, smart, and easy to talk to. I have a really high opinion of Nurse Practitioners, they are just like doctors but better because they don't have the ego. They actually take the time to answer all your questions and talk to you until you are satisfied.

Both Dr. Bao and his staff are medically knowledgeable, friendly and attentive. When he had…read morephysical examinations for my parents, Dr. Bao asked them in detail about their medical history and current physical condition. And carefully checked every part of their bodies. The cognition of some chronic diseases exceeds the level of many specialists. The clinic also provides patients with various vaccines.

back in 2014 I rellay liked this dr. He was attentive to me. Took his time. One thing his staff did…read morewas wait until two months after my labs to charge my insurance. I had to get special expensive PPO just to see him. Luckily he assured me nothing was wrong despite my symptoms. He was right.. All I had to do was eat right and exercise. Im grateful for that. He is really handsome. Ha ha I was stuck with a 400 lab bill that went to collections. Why should I continue to carry insurance when I am not seing him anymore? his staff waited too late to send the bill to my insurance and I was stuck paying it. That made me furious!!! I also read later on he was ordering unnecessary lab tests and taking advantage of peoples insurance and was under investigation for insurance fraud and might lose his license.