Beyond overbooked. From my memory, Arnold is a good doctor but kind of pointless if you cannot see…read moreyour PCP.. Here's some insight from ChatGPT: In Southern California, typical wait times for a primary care appointment are: * Existing patients: usually 7-21 days. * New patients: around 20-35 days on average. Your wait time--about 110 days (from mid-May to early September)--is 3 to 5 times longer than the regional average. That length of delay in SoCal is not typical, even accounting for higher demand in metro areas like LA or San Diego. It's unusually long and likely reflects that your doctor is overbooked.

My Mom recently had her annual checkup at Dr. Arnold Pang's medical office. Dr. Pang is very…read moreprofessional and cares about his patients. He's very patient with my Mom. He listens very attentively. He makes sure my Mom gets the care she needs. Thank you Dr. Pang for listening to my Mom's concerns and meeting her needs. We appreciate you. Last minute weekend appointments are hard to come by here so make sure you call way in advance to make your appointments. My Mom couldn't get an appointment until 2 months later (knocking off 1 start for limited weekend availability). This medical office is conveniently located in Hacienda Heights. Staff is friendly and pleasant. Parking is limited in the front of the plaza, but there are plenty of parking in the back of the building.

About 2 years ago, my primary care doctor left the clinic where I saw him at and I did not want to…read moresee another doctor there, so I searched for a new doctor closer to my home. The next doctor I saw turned out to be disappointing, which led me to seek out another doctor in my area. After some research, I finally decided to give Dr. George Lin a try. My initial visit was very encouraging. Dr. Lin was very attentive and actually listened to my concerns. After some discussion, it was apparent that he needed to evaluate my health with a full set of lab work. Luckily, his office was able to do all this in-house, that's quite a convenience. Dr. Lin was very straight forward and informative with me. He indicated that after the lab reports come back in a couple of days, he would meet with me to discuss the results and determine what medication plan I should undertake. I really appreciated Dr. Lin's thoroughness and how he took the time to explain things to me in layman's terms. 2 years later, Dr. Lin is still my primary doctor and I could not be any happier with the medical care/advice he's given me. Also, the staff at this office appears to be quite efficient, as I've always been seen in a timely manner.

Listen up Yelpers:…read more As someone in the medical field, the excellent doctors are the ones who listen UNDER the clothes regarding your heart, lungs, abdomen. The reason is because shirts add an extra layer between the stethoscope and your body. It actually takes more time and patience to try to get the stethoscope underneath clothing for a good listen than to just rush through the exam with the patients' clothing on. If you don't believe me, go Google how a clinical exam for the heart and lungs should actually be done. You will not see a stethoscope on top of a shirt. So for those yelpers who have only had doctors listen to their hearts and lungs through their shirts.....those physicians are not examining your body as thoroughly as they could or should!!!!!! I am going to give Dr. George Lin 5 stars for actually taking the time to do a heart/lung exam UNDERNEATH shirts.

I can see why this place has such shitty reviews , doctor is super rude and staff only caters to…read moreAsians

Changed PCP and just trying to schedule a regular check up. Legit have called 7 times this past…read moreweek with no answer. No idea if the entire staff is on vacay or something. But if I can't even get anyone on the phone to schedule an appointment. Not sure I want to trust my health this this office.

My kids go to PIH for 22 years. I recently tried this place out for physical yearly checkups. I…read morewent for a blood test. 2 weeks later, no one called me regarding the outcome. So I called their office; they said I have to talk to the doctor video conference. So I did; she said I have borderline high cholesterol. I received $30 co payment billed for talking to my Dr regarding the blood test that has to do with physical. According to my insurance company, it's already covered. No copay if it's related yearly physical. I called regarding my bill, and they passed me from billings department to office manager. No one cared, and they said it's their policy to charge me to talk to the Dr. I would like to give them zero if I can. They have a contract with my insurance Co. Dr Ong PIH does not charge co payment to explain the yearly test result, but this office did. What is going on here? It's the same PHI. The experience is bad. Maybe they have a bad manager, I try to talk to the manager, but she does not understand. It has not been resolved!!!

Regarding Dr Yeung he is an excellent acupuncturist, also does herbal, but I see him for…read moreacupuncture treatments, and my insurance covers some of payment I just pay co pay. He is gentle and ask how you feel many times, making sure you are comfortable.

My husband and I wanted to do the immigration examination here since this is the closest clinic…read morefrom our home. We made an appointment by phone call. The operator asked if I was pregnant and I said no. When we walked in and filled out all the applications, the reception double checked if I was pregnant and I confirmed not again. Dr. Yeung asked for my last period which is 22 days ago and he refused to continue because he thought I might be pregnant. I explained I need the examination report ASAP and I can sign any claim that I am responsible for my words even if I am pregnant. He insisted in not doing the TB test for me until the menstrual cycle came, which is at least one week later. I was a little upset with his words as "You can see any other doctor except me". I walked out and questioned the operator why she did not speak clearly when I made the appointment on phone. I admitted I was a bit emotional at that moment because I remember it was Saturday and I cannot make any other appointment calls until next Monday. Dr. Yeung jumped out again and yelled at me that I need to respect his operator. He said "Do not speak to my operator. She has Master Degree and get out!" What a joke!!! I do have the right to make it clear, don't I? I do not understand what's wrong with the Master Degree and why the operator who has Master Degree cannot be communicated well? Both my husband and I have higher education and we never acted as such an idiot. As MD, I believe good communication skill is most important. Dr. Yeung not only acted with a bad attitude but also yelled at his patient. I expected for advice or solution but nothing. So angry and sad with this unprofessional MD. I would never ever visit his clinic and not recommend him to anyone.

I would never recommend PIH to anyone. If you have PPO go somewhere else. They are in it for the…read moremoney. My 16 year old son broke his nose. They won't take an xray, they won't reset it, their appointments are always over a month out. They don't even have emergency appointments. I would give them negative stars.

As a patient of Dr Scott Lee for 3 yrs. I highly recommended everyone pick him as primary Dr. The…read moreclinic well organized, all staff are so friendly and helpful. Never wait longer than 10 min. Dr Lee has great bedside manner, caring, and patient. Always listening your concerns.....u never feel rushed!!!!!! My needs were handled in very professional way.... the best MD ever and the best team ever!!!! Thank you Dr Lee and all your team members for being there for us in this special difficult time!!!

Doctor Soriano and NP Kimberly is all you need . They welcomed me and made me feel right at home…read moreand comfortable . I definitely recommend this clinic . 100/100.

Excellent staff and physician with communication and care. They took the time to listen and help me…read morewith a good plan for my health needs.

The appointment was at 11am, done at 1pm. Dr Ding didn't listen to heart and lung sounds, just…read moreasked "how is your health?", that was all she did. She saw both me and my brother in the same room. She violated patient privacy. The equipments are outdated, the staff did not measure both our heights, the worst thing they copied the measurement 2 years ago. I reported to BBB for the unethical unprofessional practice

No sense of time whatsoever. What is even the point of making appointments. Every single time,…read morethey make you wait at least an hour. They're so horrible. This is the absolute last time I see this office.

Dr. Ma and his office staffs are kind, understanding, and friendly, very easy to communicate with…read more Highly recommend to all.

Dr. Marc Ma is extremely knowledgeable and patience, takes good care the patient, listens to your…read moreconcerns and answers any questions you need, highly recommended

I like Doctor Hsiao but the wait time is horrendous even with appointment. Many of my visits, I had…read moreto wait for over 1 hour past my scheduled appointment time before seeing the doctor. I understand the one offs but it occurs on half of my visits.

**** CASH ONLY****…read more Haven't been his patient for too long. So I'll just get a review of what I think so far. The doctor is a pretty decent doctor who listens to your symptoms and sit with you while you talk and he charts. ****Big Negatives**** If you want the doctor to sign paper work for time off work or disability, don't count on it!! You'll have to PAY COPAY to visit him and just to SIGN PAPERS!! Had to do that a couple times because he wouldn't sign and his office workers told me they'll do it but didn't. They even said to come and PAY TO GET THE DOCTOR TO DO HIS JOB. ********** Lots of Chinese patients. Be prepared to wait 30+ minutes even when you have an appointment. I wouldn't go when it's in the mornings. All the elderly patients go from 9am-12pm. Be prepared to wait 1+ hour on a Monday 1 or Saturday!! Hours are a bit odd. There's a 2 hour that the whole office takes lunch so you won't be able to reach anyone or call in for anything until they reopen at 2pm. Also, some days office only open until 12pm!! Office staff are young females. Some knows mandarin some don't. The office size is small with only 14 seats waiting seats. Old looking and feeling seats. Office feels like it's really old and very cramped!