I posted this on Google Review, and felt the obligation to post at Yelp so more people can know and…read moreuse U Granites & Cabinets More for your next home renovation project. U granites & Cabinets More's product and service are so much beyond my expectations. Originally we had the plan to update the kitchen during the pandemic, Amy came to my house to have everything measured, use 3D software generate the 3D model, made sure everything aligned what we wanted. We didn't pull the trigger due to many factors. The year after, we called Amy again. She came to the house, did the measurement, did the 3D model. We backed out again. This year, we called Amy again. She didn't say anything. Came over again, did the 3D model. We paid the deposit. Finally we started the project. During this process, Amy shows her patience, professionalism and attention to the details. Once the demolition and installation started, everything was organized in such a nice, efficient, and less disturbing way. The demolition was done in a day, and every trash was picked. Amy's husband, Victor, came to the house, with his experience and knowledge, discussed every details I need to think through - We removed two parts of the kitchen area so it brought some variations. He provided the options, respected my choice, and of course, with his knowledge about house remodeling trend, to make sure I have well-educated information. With his experience and knowledge, it increase my kitchen countertop's functionality and usage area. I can't thank him enough for that. U Granites & Cabinets are high quality. If you are not familiar with that market, you will get lost - just like me walking into Home Depot to look at those prebuilt countertop and vanity. I like the cabinet's materials, how it built (those features I probably didn't really think about before). I started with the kitchen cabinets and countertops, extended to the bathroom's vanities . I am very happy about the decision, and much more appreciative what Amy, Victor and other staffs at U Granites & Cabinets More has provided. Victor did a huge favor to me by doing all kind of other jobs along the kitchen remodeling. I tell you, that's another level experience and knowledge from him about house remodeling and how to have those done correctly, effectively and cost-efficiently. Cost wise, I gave you my example. I hired a general contractor who quoted me $14K for all demolition (kitchen and tiles) only. My total cost with U granite (Kitchen countertop, cabinets and demolition) is less than that number. If you come across this shop and this review, I highly recommended at least give Amy a call or stop by at their shop to check out their offering. I would be happier that you do choose them as remodeling partners because I know you are making the correct decision.

I'm honestly not sure if those reviews are real. My experience with u granite has been horrendous…read morefrom start to finish. I'll list my experience below: -padded extra $400 onto quote for sink cut out and new sink which was not discussed during quote process. Luckily I saw that and purchased my own sink (also, they could've used the original sink too, so why add $200 without consulting with the client?) -added extra $40 onto granite removal charge. Quoted me $5/sq ft for removal. -cracked my backsplash and only offered $50 refund, and claimed "they're not responsible for damage" ...what?! -counter top came with scratches and scuff marks which they claim wasn't from them. It was installed in a new home where no one was living, and I saw it the day it was installed. Was definitely them -caused a leak when they removed sink, did not alert me to the severity of leak nor make any attempt to resolve it, which resulted in water piling up in my cabinet for a full day and ruined the bottom cabinets. -did not caulk countertop, so unnecessary open spaces between wall and countertop -damaged brand new cabinetry, also denied that. Sent pictures for undeniable evidence. This company is sloppy and they do not take responsibility for their shoddy work. I cannot recommend this company to anyone considering countertop replacement.

We're very pleased with the quartzite Toluca fabricated for us--from selection to installation…read more With a small project (bathrooms), we were choosing remnants, and Paulina was endlessly informative and patient with multiple visits till we found ones we loved. In installation, Pablo went above and beyond in making our sink fit in the master bathroom--we had bought what we thought was the right dimensions, but when he pulled out the old one it was flat in back, instead of oval all around. He said he could try to cut it but it might break. We were fine with that risk--and he did a great job. Impressive.

My wife and I had new quartz slabs installed for our kitchen countertops, kitchen backsplash, and…read morebathroom countertop & backsplash. All of the quartz was fabricated and installed by Toluca. This was our first time working on such a project, and it was not cheap. Communicating with Nancy was great from the beginning to the end. She helped answer all of the questions and concerns that came up over a 6 week period while we shopped several suppliers, fabricators, and installers in North Austin. Toluca's quotes were the most competitive by far, and when we thought we had finally chosen our quartz material, Nancy suggested an alternative that was of similar quality and design but more affordable. It was an excellent suggestion, and we went with it. Installation took 2 days and was a very labor-intensive, DUSTY process. Fortunately we weren't living in our home during the installation. Unfortunately, there were a couple major mistakes made. We felt disappointed and immediately communicated the problems to Nancy the next day (Friday before Memorial Day). Nancy assured us that she would share our concerns during a large meeting that same day and that Toluca would resolve the issues. Well, Toluca came out on the following Monday, Memorial Day, to make things right. The final result turned out exactly as we had planned, and we are very pleased with the results. I will note that their installation team could have been more professional by cleaning up after themselves instead of leaving trash and tools behind, and this was also mentioned to Toluca. However, I have to give Toluca credit for standing up to their mistakes and following through to make sure we felt completely satisfied. They certainly did that in several ways, and we appreciate them. I want to give Honorato a shout out because he was enjoyable to interact with, and he helped build my confidence in Toluca. He came out twice for the initial and final measurements before the install, and he came out a third time on Memorial Day to fix the major concerns and a fourth time to fine tune a hole cut that we needed to enlarge. We would consider Toluca again for the future, and we recommend researching them for your countertop project.

Responded to my request with a price quote. Then never answered anything else including the phone,…read moreand never heard from them again.

From the owner: Tired of contractors who promise the world but deliver headaches? Nomad Stoneworks transforms your…read morespace with flawless stone installations, white-glove service, and the peace of mind that comes from working with true professionals who treat your home like their own.

We used Austin Tops to do our countertops for a new home, everything went great till they measured…read morethe waterfall sides of the island & cut them too short. From there it was nothing but problems, first they told me we had to pay more money, they argued for like 2 months till I told them we were not being exhorted from them & if they were not going to fix I would get someone else to fix t & pay them the balance I owed. Finally they did fix my waterfall sides. Buyer beware. Kathie

Here's the text I replied to Ty the owner with after going with another company. Screenshots of our…read moretexts attached Not that I'm required to provide nor do I owe you an explanation but I will because I enjoyed our conversation and it may help you acquire more customers. The first red flag for me was when you texted and asked me if I brought my checkbook before i ever arrived or agreed to hire you. I felt like the pricing on your website wasn't honest and it was a bait and switch. You advertise $38 sq foot installed and then on your quote you have required add ons that aren't optional making your price not much different than anyone else. When I came in to get kitchen counter tops to sell my house you switched gears to try and make it a bigger up sell for bathroom countertops before even EARNING my business for the kitchen job. I was for sure hiring someone to replace the kitchen counters and it would have been better to get that business and then after blowing it out of the park made a deal to do the bathrooms. Your pricing model of advertise a low price to get traffic and then switch it up at the quote gave me a funny feeling. I was still prepared to go ahead and pull the trigger despite the things mentioned above. Until you started asking me if I routinely carried around thousands of dollars in cash and made comments about how much money I must have in regards to my truck. You also made a comment about why you didn't accept credit cards yesterday which was "people use credit cards so they can get their money back after you complete the job" which was the enough red flags for me to go ahead and go through with them. Had jobs been done satisfactory credit card companies don't just reverse charges just because. The company I went with was premier stone and their ETHNICITY WAS NOT a qualifying factor. They made it a very simple process and didn't make me feel that I would regret hiring them after the fact. They came to the house to do measuring and provided a quote without any strings attached. You wanted me to give you a 60% deposit before even coming out to measure to ensure the measurements were correct. And lastly your last text reassured me that I made the right decision for this job and for the next job when I redo my new house.

I would give zero stars if I could…read more They installed my laminate floors. To start with, communication was non-exsisent! I would have to text or email MULTIPLE times to get a response from Cristy. The finish work was awful. Within a few months, the floors started lifting and separating. When her husband came and looked at the floors, he said to me the person who installed my floors installed theirs and they had the same problem. When I asked why he was still working for them, he ignored the question and kept talking. After some back and forth, they agreed to redo the living room, hallway and laundry room. My bedroom, at the time, seemed fine. They did not redo the laundry room as promised. I had to wait several weeks for the transition pieces and then I had to contact Cristy to find out the status. They left my house FILTHY!! They didn't even bother sweeping the floors. The stuff they used to level the floors - which should have been done the first time - was all over my baseboards. It's had dried and most of it never came off. August/September 2023 my bedroom floors started lifting and separating badly - as did the living room again and laundry room got worse as it was not actually redone. I reached out again asking for a refund given all the issues. Cristy said she didn't have the money as she was now more in a consulting role. I then asked for all the floor to be replaced at no charge. She went silent again. I tired to file a complaint with the BBB but it was 2 months outside the 1 year timeframe so I couldn't. I made one last plea for her to do something to make this right. She said she would see what could be done and I never heard from her again. I finally sent one last email saying I didn't have the heart or strength to deal with this anymore. I paid $8,840.09 and my floors are awful and nothing I can do about it at this point. I have every text conversation and email ever sent/received so I can 1000% back up what I'm saying.

Rocked our outdoor countertop install. Looks great. Cristy is always prompt to reply to us on…read moretext. Once we picked our slab, the install was done in less than a week.

I can't say anything bad about this company or its employees. My shopping experience was met with…read morefast quotes, friendly requotes and changes.... all the while having the patience to deal with me. The pricing is right on, the process is simple and their installation of my countertops, tile and cabinets went without an issue. We are extremely pleased with our experience with Ace K&B!

We have used them before. They are so reliable and responsive. We are extremely happy with the…read moreservice and quality of work provided.

From the owner: Combining years of experience with a dedication to client satisfaction, J & M Fast Counter Tops,…read moreLLC has established itself as the local leader in Kitchen Cabinets and Countertops as well as Bathroom Countertops.

Nate is a master at his craft, I read all of the 5 stars reviews and he most definitely deserves…read morethem. He built us a custom teak floor insert for our shower and it looks phenomenal! I would hire Nate for any and all things related to wood work and you should too. Thanks so much Nate, we are thrilled!

I based the hiring of him off of Yelp review but unfortunately this has not been a great…read moreexperience. Met with Nate in about a built in desk and a built in entertainment center in December and he told me he was booked 2-3weeks out. I said, sure no problem, we can handle it in January. Come mid January, he tells me he needs more time. I say sure. Come February I reach out and no answer. Called, emailed and texted, still no answer (mind you I had already given 50% down to him). Finally after not hearing from him for almost 3 weeks he responded and saying he was just getting started on building the cabinets. It's now mid-March and he finally got to installing the units. But don't expect him to arrive at the time he says. He was consistently 2-3 hours late to the time he promised to be here (which required us to adjust work schedules). First day he arrived at 2:30pm after saying he would be here at noon and then had to come back on a Sunday because he couldn't finish it all in one day. Now that's just the communications part, as for the quality of the work. I have been very disappointed. I had asked for a 1.5" wood top on my desk. After install I've noticed it's a single 3/4" plywood top with an additional 3/4" plywood strip on the front to make it look like it's 1.5". Not only that but because it's plywood there are obvious seams on the desktop. And the front is covered with a veneer which bubbled in multiple places and even though he came to glue it back down still does not look great. There are seams in multiple places where he could have easily gone with a full piece of dimensional lumber instead. There are screws protruding on the side of the cabinets which are the only sides that face out so would have expected the screws to be hidden. He left part of one of the tops uneven, even though I brought to his attention before the painters came, so he had to come back out and fix it and the painters had to come back out and fix the paint again. Also when he put in the shelves after the paint (because he didn't have the shelf pins and had to order from amazon), he scratched up the paint pretty badly in pretty obvious places. I've worked in construction as my dad was a contractor and I fully understand things happen or sometimes things don't work out as planned but for the price I paid I would have expected much higher quality and less chasing to get this completed.