I had the glass on my kitchen window shatter and called MacNeil Glass to repair it. Yeg came out…read morequickly to measure the window and then did an awesome job installing the new glass! Definitely my go to glass company!

NC based specialty retailer with a location in Southborough MA. Storefront sliding door mechanism…read morefailed and repair parts were excessively priced. Called MacNeil Glass to discuss repair or full replacement options. After their prompt visit to the location we determined that full replacement would be most suitable. An acceptable price quote was submitted and accepted after minimal negotiation. A half down payment got the fabrication underway with an agreeable installation target date established. The doors and storefront framed glass were installed on our target date. Everyone is pleased with the result. Great to work with MacNeil Glass for this unanticipated but wonderful replacement work. Thanks, Vinny!

Heavy rains again last night and the roof and chimney flashing from watertite roof leaked again…read more When it was installed and I complained it still leaked, they came back and put caulking under the flashing without even stopping to talk. Later told me it was my chimney that was leaking but I had that repaired and it's dry as a whistle. They don't stand by their work. They at least installed a rubber roof correctly.

They disappeared. Did a large custom project with them. Had some follow up needs, but 'poooof'…read morethey're gone.

Ordered $6,600 worth of windows March 18 2026. Reiceved order in with a window missing. Called…read moreLowes, they re ordered correct window. Window came in May 9th. WHen i went to pick it up it was another wrong window. They ordered a new one again. Delivery day was May 29th. Ive yet to see window. Called over 15 times to get answers. They are now telling me between June 10th and 17th. I even had a rep from Lowes call them and explain the issue that it was majorly setting my project back. Lowes rep said they dont really care. Absolutely NOT acceptable! Shame on you for not caring about your clients (event the small ones) My business would go under if i treated clients like this.

Terrible experience. Pella won't help resolve this issue. Insulation is falling apart and there is…read moreno way to get it out without taking apart the door. I see based on other reviews that they don't assist with this issue.

Beroli Construction is extremely professional and I could not be more pleased with the results. I…read morerealize this was just a small project but they kept me informed throughout the process, answered all my questions and exceeded my expectations. Their attention to detail is why they consistently get a five star rating. I would recommend them for any project you may have.

This was our second project working with Beroli and we are very happy with our decision to use them…read moreagain for our roofing project. The project was managed very well and we were kept up to date of any schedule changes or issues. The roof turned out great and we would definitely consider using Beroli for future projects.

The crew sided my house did an excellent job. I was recommended by my sister. I have referred them…read moreto my other sister. We have used them for roofing and siding and replacement window windows. The prices were good. The quality of the work was excellent. The men were friendly and hard worker.

I want to apologize to Ron for my quick compliment i talked to Ron 3 times about my order he said…read morehe will be there it takes time it's not his fault my order did come it took 3 weeks it was a special order and it took some time so Ron iam sorry for what I said you were there for all my calls and the order is in my driveway now we have to wait for the rain to stop hope to see you soon and I want to apologize to you again

We signed with Zen Windows at the end of July after being told--in writing--that installation would…read morehappen within 4-6 weeks. It's now mid-November, and not only are the windows still not installed, but the installation date was just pushed again to mid-December--almost five months after signing. We specifically reviewed the timeline because we wanted this done before it gets cold. We have booked dog daycare which has to be rescheduled, it affects our schedules, plans, and will massively impact our work, which is WFH. The measuring process was chaotic. The person sent to measure always gave last-minute notice and had to come out multiple times because they kept miscounting the number of windows--always short by one. Communication throughout this process has been terrible. You have to constantly follow up for updates; Zen never reaches out proactively or takes ownership of delays. Every update comes only after you chase them. When we brought up these issues, the company's response was to blame the original sales rep, who is "no longer with them." Convenient excuse, but the timeline and promises were in writing. Zen has taken no accountability for the misinformation or poor service. Yes, they may be cheaper than competitors, but you truly get what you pay for--unreliable timelines, lack of professionalism, and customer service that's downright egregious. Buyer beware!

Cheap horrible windows. All rooms and styles. Total waste of money. I am extremely disappointed. We…read morecould not even get the design we were quoted that set the whole project in motion. Thousands of dollars out the window. Pun intended. I'm so aggravated.

My condo association needed to make some long overdue replacements of the stairwell windows and…read moreframes in our four story building. The frames dated back to the 1910s and needed to go. Bruin came recommended highly to me by a friend of mine. We received multiple quotes for the job and Bruin's was by far the best for a set of new double hung Harvey windows. Bill was great in coming out for the measurements and getting us the quote. It was simple to secure the job as we could make the deposit by credit card. Bruin's office stayed in touch to let us know of the timeframe for the job. Their crew showed up on time on the scheduled day and finished even faster than we assumed. They also cleaned up nicely. A great job all-around and I'd definitely recommend them for window replacements and use them again myself.

These people cannot even keep an appointment…read more Twice they failed to show up -- no call, no courtesy, no explanation. When I called to ask why no one arrived, the response I received was dismissive, as if my call were an inconvenience rather than a legitimate question. I'm actually glad they never showed. If a company can't manage a simple appointment, how could they possibly handle a major project worth tens of thousands of dollars, on schedule and with professionalism? This experience told me everything I needed to know. I will be taking my business elsewhere.