We moved here from Utah and the apartment we had lined up fell through. We were stranded and emotionally beat. We found this Hostel and Lauren at the desk was helpful and friendly every single night. The facility was clean and friendly and affordable. We are grateful we found this place and highly recommend it. We met some real fun interesting people too! Thanks Wrigley Hostel! read more

This hostel provided the worst possible experience for my fiancé of any place ever. They promised to make it right when he left and almost 2 months later ignored us and have done nothing. I booked this hostel for my fiance when I got him a ticket to see Billy Joel in July. My fiance is a wounded warrior with a brain injury and other physical and mental disabilities. He had just been through the sudden passing of his grandma from cancer, had to fly from Japan to Pennsylvania for her funeral, and I had surprised him with concert tickets on his way home to cheer him up. I wanted everything to be perfect, and we have stayed in hostels before and realized that a top bunk is not safe for my fiance as he gets balance issues and has bad knees from being hit by an IED in Afghanistan. So, I called ahead and explained this to the owner, who was very nice and said no problem, he would make a note and be sure a bottom bunk was available. My fiance arrived and was exhausted. He went to check in and the woman at the counter told him unless he had something other than his military ID (which is federally issued legal ID) he could not stay there. She also took that ID from him after making him show his drivers license and kept it as a "key deposit" saying he could not have a key otherwise and that she couldnt take the normal $5 deposit by card. His ID functions as his medical ID in case of emergency and he was very uncomfortable not having it on him but he didnt want to have nowhere to sleep. The lady was being rude to him and had an attitude about his military ID. Then, she took him to a room. Despite him explaining that he was a disabled combat vet and he had talked to the owner who made a note about a bottom bunk, she assigned him to a top bunk. He refused it, again saying he was disabled. She said "well you dont look disabled to me" and walked away. Only after further complaints did he finally get assigned a lower bunk. When he came back from the concert, she still was being rude and did not want to provide him with his military ID. He then chose at 1am, exhausted, to get his ID, give the key back and go straight to OHare rather than stay at this hostel. He spoke to the owner that day and explained the situation (including that the employee seemed hostile that he was a veteran after she pointed out that she was Muslim (to which he pointed out his job was to defend all Americans including her and what did that have to do with anything), and that she made him feel like a bother and a fake by treating him like she was and saying "he didnt look disabled" and refusing him an accommodation and stating that his military Id was invalid. The owner on the phone apologized for the situation and promised a full refund, to call my fiance in 48 hours after he checked into the situation and said he would most likely let the employee go. He never contacted us even after I reached out twice, and no refund was given. It angers me that a place I trusted to be a fun welcoming comfortable environment for my fiance during the only nice evening he had in what was otherwise a terrible week, ended up causing him so much anxiety that he left for the airport rather than sleep there after he already had not slept in 48 hours. And that this place feels so disrespectfully about military, veterans and disabled people that they cant even attempt to make terrible, disrepectful service right. read more

This place was clean., Centrally located for our needs. However when we booked we were told parking would be located on the street with in feet of the building. When we got there, were told parking is Available anywhere in the whole neighborhood. We felt very misguided on there representation. This is not a place for mobility challenged individuals. read more

I stayed here two nights because my condo building was having some renovation work. The condo owner got some rooms for us at the hostel. It was ok, nothing fancy (what hostel is fancy anyway, it's a hostel) and I only was there in the evenings and overnight. One weird thing was that I was in a dorm room of several guys and I think they were European or something because they all slept naked, lol. Also the showers and toilets were kind of grungy but that's to be expected in a hostel environment. Go in with zero expectations; then you won't be disappointed. read more

I stayed at the Wrigley Hostel when I was in Chicago on business, but at the last minute my flight changed to add another night and I had no place to stay. As a first time guest at a Hostel, I was apprehensive but i was so pleasantly surprised! The Wrigley Hostel Staff was wonderful and the facilities are clean and comfortable. I wanted to stay in that area of town and was not disappointed! It was convenient to a lot of fun things to do and the street is safe and lined with some beautiful homes. If you are the type of traveler who enjoys meeting other people, this is the best place to stay and you cannot beat the value for the price. The other guests were friendly and polite and, most importantly, I slept like a baby! Why not 5 stars? I would have liked another pillow. But... meh... whatever, it was still an awesome visit. Thanks, WH! Mike, Columbia, SC read more

The hostel itself was awesome, the staff was fantastic, and the breakfast was great- but financially- BE CAREFUL. The breakdown on your receipt will NOT show you what each night is individually costing you. Realize that while some of the nights might cost $30/night others are costing you $88/night. The overall cost per night for me was $60/night (before taxes) when I thought it was going to be $30/night- so definitely unhappy about this. If there had been a night by night breakdown on the receipt, then I would have done this much differently- AKA considered other options. read more

Great experience staying here. Amazing staff. Great rates. Very accessible to many parts of Chicago. I'll definitely refer people to stay here. read more

I spent two hours to explore where I could stay in a snowy night, feeling like I'm the little match girl. Then I decided I'll stay wherever when I found the first available bed. I couldn't say it's a wonderful place, since I could hear everything happening outside your room, and my room was like a cell randomly filled with 4 beds. But I gave it a two stars because it saved the little match girl's life. And a plus, free WiFi and free breakfast. One more star for the location. The next day I spent a beautiful morning in the Oz park and Lincoln park zoo. read more

The worst hostel ever we stayed there for 1 night and we paid for 2 nights when we came in from looking around Chicago we discovered that our food had been taken even though we had it clearly labeled with our name and check out date and zipped up in a cooler bag. Ok no biggie I made the statment that ppl should stay out of our food. At this point Kate the b***h at the front desk came up to us telling us that we had to leave and she was very rude about it. So I guess it ok to have your food and drinks stolen in their eyes. The bathrooms were nasty. Just don't stay there it's a s**t hole read more

Very clean, nicely furnished, friendly staff! We felt secure and welcome in the Hostel. We stayed in a private room for one night and it was a very pleasant stay. The free breakfast was wonderful and we loved how close everything was! We will be recommending this to anyone who wants to explore Chicago! read more

I was flying in from Colorado late Friday night and needed to find a place to stay. I'm visiting friends who live near Wrigley Field and so I googled hotels nearby. The first place that came up was Wrigley Hostel. I've never stayed in a hostel before, but the price was right and it was only a half block from Wrigley Field! I booked a bed from my phone and got a cab. I was worried they would be upset with me because I didn't arrive until almost 4 AM, but instead I was greeted with a smile! Everyone there was so nice and they got me checked in and in my bed within minutes of arriving. The hostel is small, but very friendly and clean. In the morning there was a large breakfast bar and tons of fun people to meet and chat with. I would definitely stay at Wrigley Hostel again-- the price, the people, and the fun atmosphere are (wait for it) a home run! read more

A + + location! I loved that the Red Line Addison Stop was a two minute walk to the hostel. And the Addison Stop is a 15 minute train ride from Downtown Chicago, and when you transfer to the Blue line at Jackson, that train takes you to O'hare Airport in less than 45 minutes. The bars and lively nightlife in Wrigleyville are conveniently located right on Clark street behind the hostel. I stayed at a couple other hostels in Chicago (not naming names...) but I honestly don't think they hold a candle to this place's prime location, super friendly and helpful staff and clean and fresh facilities. FYI, the bed price included free breakfast (loved the healthy variety of apples, oranges, and bananas, yummy wheat toast and peanut butter and pancakes :) ) and also free wifi. And in my room the all female dorm, there was my room's own private bathroom with shower. Bonus points. Stay here! :) read more

Amazing stay! Stephanie was so helpful and fun. All of the staff were really sweet and easy to talk to. There are a lot of places to hang out when you don't want to stay in your room, easy environment to make a lot of friends. They made pancakes this morning for everyone :) There's a quiet time around the time everyone goes to bed and everyone is respectful to those who sleep early. I was in a shared room with 7 guys and the room was still very quiet because I got back from the concert at midnight. read more

We had a great time staying at the Wrigley Hostel. The room was tidy, the bathrooms were clean, and the lounge was really nice. Lauren was especially great, she made us feel really welcome on our first night and she gave us helpful suggestions for food, drinks, etc. However, another staff member, Kim, was short tempered and rude to us. First, on our last day we asked to store our luggage (a service they provide) and she obliged but when we returned later in the day we found that she had not locked the door. Second, seeing as it was less than 10 degrees outside (-11 with wind chill), we hoped to get our bearings and regroup inside the hostel before heading to the airport. Unfortunately, Kim spoke rudely to us and told us we could not stay because we had checked out earlier in the day. At the time, though, there were no other guests sitting in the lounge and we were not being disruptive. Despite Kim's unsavory attitude we had a great time at the hostel and recommend it to everyone! read more

Would highly recommend this hostel for those who are interested in meeting amazing people, having a safe/clean place to stay, and an overall good time! Location: Short trip to downtown via the red line subway. The hostel is literally within 5 minutes of the subway station, a whole foods, walgreens, 7/11 and a zillion bars and restaurants. Staff: Very friendly, ready to help! I lost my room key at least three times during my stay and they patiently replaced it each time. The staff is slightly younger than other hostels I've stayed at, but I found it made them much more approachable. Atmosphere: If you're looking to have a long night's sleep, I probably would not recommend this hostel. I don't think there was a night I went to bed before 4am. That being said, plenty of people went to bed around 11pm-12am and the staff did ensure people in the common room were courteous of these individuals. I was originally supposed to stay at a different hostel (closer to the greyhound downtown) on Sunday night, however I canceled those reservations and stayed another night, as the Wrigley had a bbq social planned. I'd say 80% of visitors at the hostel came out to the back deck for the BBQ, which was awesome! The hostel owner(s) were quite generous with the amount of food and drinks they bought. Most of us went out to the bar together afterwords. The night life in the surrounding neighborhood is fantastic, and made up for it not being directly in the downtown core. It seemed like a lot of locals were living in that area, so it was nice to get a (more or less) real taste of Chicago nightlife. The People: While this likely does change according to the weekend, when I was visiting everyone was highly social, and quick to hand you a beer when you ran out. I was traveling solo, and was originally somewhat concerned that I would have nothing to do at night. However, these worries quick subsided as the people staying there were very inviting and chatty. And ladies: lots of good looking guys. With accents. This earned lots of bonus points. Will definitely be staying here on subsequent trips to Chicago! read more

This is an AMAZING place to stay the whole entire team was fantastic...Cliff and TEZ made my stay so enjoyable thanks guys! The hostel does everything it promises on its site. The movie night, game night and Pub crawl was awesome. I really felt like I was with out of town relatives verses a hostel guest. I got to meet great ppl and the establishment is clean and very well maintain. I would definitely recommend to others and I WILL DEFINITELY STAY AGAIN. Until then my Chicago family take care and see u soon read more

Horrible experience. Unsafe neighborhood, always loud with the train noise and stadium. Very squeaky beds, and not clean sheets for each guest. I saw a guy come in, and pretty much just making the bed with the same sheets. Do not book here. Also found a spider next to my pillow. On top of all that, rude customer service who are unkind to you after you checked in. 0 stars if i could. read more

Hello, I stayed at the Wrigley Hostel 12/30 and 12/31 for New Year's. I was very pleased! The first reason was that it was a 9 minute walk to the Vic Theater (where the concerts were) and the hostel gave me FREE street parking passes for each night so I never had to drive. The street the hostel is on was not super trafficky and there were a few open parking spots close to the front door. Another great thing was that the staff were both very nice and tried to make my stay the best it could possibly be. I stayed in the 4-bed female only room downstairs and I loved it! My bed was soooo comfy. I felt so comfy and cozy throughout the whole hostel the whole time. I will definitely stay there the next time I'm in Chicago. Thank you! :) read more

Addendum to comments about staff: I couldn't agree more with the comment about Kim. She was extremely rude for someone working at the reception desk. I felt unwelcome. For example, there was some confusion about who was assigned to which bed. When she addressed the issue, she was accusatory and condescending. Overall, the staff was great and I would still choose this hostel, however Kim made the experience end on a more sour note. read more

Maybe it should be 2 stars I dunno, but spitting showers with little water , slimy bathtub floors, non existent pillows, horrible fluorescent lights that make everything look like a murder scene and smells heavy if glade plug in's for $60 . Kinda crazy read more

Brendan, the owner, could not be more unprofessional or disrespectful to customers as well as dishonest. I booked a private 4-person room through Airbnb in January and spoke directly to Brendan to confirm. I mentioned that I noticed his Airbnb listing was cheaper than if I booked on his website and he said that was no problem. I had also confirmed with him a parking pass. Two months later I get an email from Airbnb telling me my reservation was canceled. I called and spoke with Brendan and he told me he had to ask someone else to look into it. After not getting a call back I spoke with a staff member who told me he was the owner and I realized he was the one who canceled my reservation. I also realized that he had already messaged me through Airbnb telling me because of "scheduling issues" he could no longer accommodate me even though a staff member later told me they still have plenty of availability. So when I was speaking with him on the phone asking about the cancellation he already knew he was not going to honor my reservation but he didn't have the "cojones" to tell me that directly and chose to try to avoid me. I've realized the reason is he's increased his pricing almost 400 percent. On the hostel's website in January a 4-person private room for one night in August was less than $250. Now I see the same room is $840 or $210 per person. And remember that this is a hostel so the private room is just two bunk beds with no private bathroom. I see from other reviews that this tactic from Brendan is not surprising and he feels he can treat customers however he likes. I realize that prices are increased in the summer but a respectable and responsible owner would never cancel a reservation after they confirmed it directly to the customer. I suspect he knew when I initially spoke to him two months ago that since he hadn't yet applied his summer rates on his website and on Airbnb he knew he was going to cancel my reservation. He didn't have the courtesy to address it with me at that point and waited two months until he got around to doing it on his own time and while I could have been looking for another place. read more

Stayed here last night in Chicago; I don't have much in the way of American hostels to compare it to, but I was happy with everything. Staff was friendly and helpful, dormitory was clean (and air conditioned!) and bed was comfortable. Obviously if you're looking for 5 star accommodation this isn't your place, and I was a bit sad when the hot water went cold mid-shower, but it was also late evening on Saturday, so fair enough. There's a ton of stuff nearby, but even on Saturday night it wasn't disturbingly loud at all. And eating the basic but filling breakfast on the deck in the morning with a bunch of random kindred spirits is always a nice way to start the day. Will definitely stay again if/when I'm back in Chicago. read more

The person who checked me in was extremely rude. Did not give me a full tour of the hostel. I do not feel like I got my money's worth. The whole thing felt very rushed. I will not be coming here again and do not recommend this place. Not customer friendly. read more

The staff jut make you feel like home I definitely recommend Olivia she is very helpful and considerate the installation are good and it is also well ubicated. read more

I stayed here Wednesday-Monday. The staff is friendly and encourages socializing. For someone who had not stayed at a hostel, I was slightly skeptical at first, but was able to enjoy the experience overall. read more

My boyfriend and I have stayed at Wrigley Hostel twice now, and it really is an amazing hostel. The price is good, the breakfast is great, the wifi is fast, the hostel is close to the Addison train station, which takes you downtown, and the atmosphere is just really awesome. The common room downstairs is a great place to hang out and meet people. Every night I've been at that common room, everyone just has fun! There's a pool table that you can turn into a ping pong table, there's foosball, and loads of board games. They also have an outside BBQ-area, which is really nice when the weather is good. The staff is really friendly and helpful. We were allowed to hang out for a bit after we'd checked out, cause our train left in the evening, and could even have our lunch there, which not all hostels would allow. I basically have nothing bad to say about this place. Possibly that the rooms are a bit cold in the winter time, but that's pretty much it! Would recommend to everyone who's looking to stay in Chicago! read more

This place is really cool and the staff was extremely helpful and friendly. The hostel itself is clean and tidy, with fresh paint and lots of informational signs and posters. The common room has a great set up of comfortable seating, computers(only 2 were semi-fuctional) a pool/ ping pong table and a huge cable TV. The free towels, wi-fi, breakfast and pizza(every night at 6pm!!) were great. We loved that we could come and go as we pleased and the location was ideal for us- we went to catch a show at the Metro, which is basically up the street. There are plenty of great shopping and dining destinations within walking distance, which I loved. It was also easy to find the L station and bus stops. We also very much appreciated that the staff let us park our car in their small back parking lot when they ran out of street parking permits. On the downside, our room was fine but not very pleasant due to the fact that it was tucked away in a basement corner and located right next to the laundry/storage room. The room was cold and dank, with a little condensation on one wall right next to the beds we were assigned. There is no heating, except from a tiny bit of pipe across one corner of the ceiling, so it was very cold and uncomfortable the first night, but we were given a space heater the second night and it improved the situation a lot. We also had just one small powerstrip on our side of the room, because the room's other outlets did not work, so our roomates had to stretch their cellphone powercords across the floor at night....which was not ideal.The other bummer was that we were woken up early in the morning by a heated discussion between the desk staff and the cleaning staff...they were in the laundry room but we could hear every word. Uncomfortable. While I would absolutely stay at the Wrigley again, I would definitely opt for a private room or hopefully just not room number 7. read more

Best hostel in Chicago (by far), for the price. (qualification: I stayed in the winter, so I'm not familiar with their prices/policies for the warm seasons) I was pleased. Friendly, accommodating staff; great location; clean, secure premises; comfy beds; supreme breakfast (and pizza:); lively atmosphere... There's lots of stuff in that neighborhood (open mic and improv comedy [iO theatre], live music [Metro], ass ton of bars [Trace isn't bad], food [Salt and Pepper], coffee [emerald city], two public libraries within walking distance, and baseball, of course. Being really close to the Addison (24 hour) red-line stop is pretty awesome. It's a recommendable place, for sure. read more

I don't have many complaints about this hostel. I was in town for a music festival, and had to make last minute accommodations as the friends hosting me had to cancel last minute. Wrigley was able to accommodate me last minute and were nice about me having to wake them up very early. Pros: The staff was extremely helpful and very nice. They were flexible with me, and allowed me to reserve another night last minute. The location is great, it's a 3 minute walk to the red line. Granted I didn't spend too much time in the hostel as my average return time from after parties was around 5AM, so I can't speak much of the services there. I did, however, visit the rec room, which was very comfortable. Cons: The shower on my floor ran a bit cold, but I used one on another floor which worked better. They should consider looking into the bathrooms a bit more. If you're looking for a convenient, cheap hostel in an ideal location; this will be great hostel. read more

I have now stayed at this hostel twice, once in July and once in November, and had a very good experience both times. Facility is very clean and secure, staff is friendly, helpful and knowledgeable about the city, full of fun ideas about what to do in the city and where to eat. Location is just a block or two from Wrigley Field and the Addison stop on the Red Line; very convenient, just a short ride from the Loop. Change lines once and you can reach Union Station and the MegaBus stop. Free Wifi, plenty of outlets in the bedrooms to charge your devices, and computers to use to plan your day before you set out shopping or to the museums. There's even complimentary pancakes, fruit, and coffee or tea for breakfast! Nothing fancy but it's free and good. :-) There is a rec room with a pool table, a BYOB bar, a giant leather couch and a large television with plenty of channels where (lucky me!) I was able to catch the Liverpool FC match. There is also a good-sized back porch where many people congregated to eat/talk/drink when I was there in July, although it was a bit chilly in November. They have both private rooms and dorms, both gender-specific and co-ed. I stayed in a women's dorm during both stays and met some great girls, all very friendly and fun to hang out with. Chicago is known for its neighborhoods, and Wrigleyville is no exception. :-) There are a lot of sports bars in the area, and after a ballgame the stadium overflows with Cubs fans from around the world who flood the streets and many sports bars, creating an exciting and infectious atmosphere. Pretty much every kind of restaurant you can think of is a short walk or bus ride away; in the immediate neighborhood is also a used book and record shop, a vintage/surplus store, a Cubs/Bears/Blackhawks souvenir shop, a Starbucks and a Dunkin Donuts. There's a refrigerator and some cubbies to use to store food if you are planning a longer stay; I walked to a Jewel-Osco about six or seven blocks away but if I had to do it over again I might take a bus, especially with things to carry. Another reviewer stated that the hostel does not have many rooms; I wonder if they may have stayed in an off-peak season. I understand from a member of the desk staff that during the winter when there is less demand they rent out the upstairs rooms to small groups by the month and things may be a bit quieter; during the summer they open up all of the rooms by the night and there are many more people. Certainly the was plenty going on when I stayed there in the summer. A++ would recommend. read more

By far the worst hostel I've ever been too. Customer service was absoulty horable!! Would not recommend staying here. So many better spots in Chicago. Big mistake. read more

This was my first stay at a hostel, and I would stay here again. We arrived during Riot Fest weekend, so the rooms were full which brought the noise level up. I wasn't bothered though as I am not a light sleeper. All guests were very nice and respectful of space and property. The staff was helpful and gave advice on sights to see, places to eat and best public transit route. The hostel is a block from Wrigley field, so not very close to downtown, but the Red Line train and bus stop is less than a block away and transit was easy to navigate. There is a pizza place and mexican food place just up the street that were both good, though the pizza was NY style rather than deep dish. Prices were fair and the place was clean. $5 cash deposit for a key, but we received towels without a deposit. read more

The manager Brandon owns the hostel. He cares about his business and people staying in his place. His management is super and great for everyone! read more

great location by the ballpark and redline subway; very cozy feel the staff seems really helpful, welcoming and 24hr security; improvements would be the breakfast situation set up the food along the wall bar and a center kitchen table ie a picnic table so guest can eat together instead of facing a wall. read more

First of all, let me say that I stayed at a hostel in Ft. Launderdale and had a wonderful time. I like the whole idea of hostels in that you can travel cheaply and meet cool people from around the world. But unfortunately that was not the case with Wrigley Hostel. When I got there after both receiving an email confirmation and calling hotels.com (where I made the reservation) to confirm I was informed very coldly that I could not stay there with a Chicago ID and that hotels.com was aware of this. When I called hotels.com (who by the way were fantastic in helping me out and took over 30 minutes to straighten this situation out) I was informed by hotels.com that they were Not aware of the non-Chicago ID policy. In my opinion, the desk clerk should have called to help me find another location since I had informed her I was stranded. She was extremely unhelpful and uncaring and just kept repeating the hostel's "policy". I am extremely disappointed in my treatment in what I expected to be a very welcoming experience and your very unhelpful policy. Since I was staying in a suburb close to Joliet and didn't have a chance to update my ID, I should have been informed and allowed to use another ID or a piece of mail. read more

Nothing can beat the hostel price .close to downtown. Meet people from different countries of the world. Free breakfast and pizzas are okay quality. Staff Stephanie is easy going and friendly. Boss B should give her bonus or reward. I will give five stars if u do. Now only three stars. read more

This was my first experience at a hostel and I will definitely do it again! The staff was friendly and informative and available to offer suggestions of local activities to participate in. It was located just a few blocks from the red line which allowed me to explore other parts of the city as well. The only issue I had was with the bathrooms. One shower was out if order and there was poor water pressure. Once those things are fixed this place would be perfect! read more

I stayed here for two nights because I was in between places and needed a place to rest my weary head. Nice to be by Wrigley, the place was really nice and clean and I felt safe there. Oh and the manager Lisa was HOT!!!!!!!! read more

This place is awesome. Great location. Super friendly and VERY accommodating staff to boot. The rooms are obviously shared but you get to meet a lot of down to earth domestic and international travelers. Its a quick ride from downtown and is in a great area to see some of the real parts of Chicago. I have stayed three times and always felt welcome each time. The organized outings are a new thing but really add to the experience of meeting others while at the hostel. read more

I visited Chicago for 6 days I stayed at another hostel the first night but there was no availability at any other hostel for a Friday/Saturday. I came across this hostel on Hostelbookers. I couldn't find much information on it. I realized it was a brand new hostel. I booked my remaining 5 nights at Wrigley hostel. I stayed there from the second day it opened. It's owned by two fellow backpackers - Brian from Chicago and Brendan from Australia. LOCATION is excellent. It is half a block from the Addison train station that takes you to downtown. There are also buses nearby. The hostel is located half a block from the baseball stadium Wrigley Field. There are numerous bars, restaurants and food stores all in close proximity. You will not hear the train from the hostel as a row of homes across the street create a sound barrier. SAFETY: The surrounding neighborhood is very safe even at night. The front door is locked and you must be buzzed in to enter. In the hostel, there are lockers. Each room is locked and they give you a key. FACILITIES: The hostel consists of two floors in an apartment building. They have a kitchen with all new appliances. They serve a typical continental breakfast. There is a TV room which also has 3 computers, a pool table and a bar. The rooms are average size for the number of beds in them. The beds were fine. The bathroom connected to my room was a large modern bathroom. It was shared by 2 rooms or 11 people. All in all I had a great time staying at the Wrigley hostel. I would definitely stay there again. It's as good as any other hostel. It has more of a bed and breakfast type feel to it compared to the Chicago Getaway hostel which was a bit institutional. I have no complaints with the hostel but gave it a 4 star simply because they were still getting set up when I arrived. Otherwise it deserves a 5 star. read more