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San Diego, CA

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Wright Way Crating, Packing & Shipping

4.4 (53 reviews)
Closed • Closed
Updated 1 month ago

Services - Wright Way Crating, Packing & Shipping

Out-of-state moving

Shipping centers

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Leah M.

Incredible movers!! Thank you so much!! I moved cross country after 11 years in California. I am a single gal without family on the west coast, so I was super overwhelmed packing and moving by myself. I have priceless artwork from my grandparents in the middle east, which added extra nerves with my fragile frames. Santiago worked with me every step of the process. Everything between budget to how to pack and organize the smartest by importance and weight. Truly calmed my nerves and offered reassurance. They were miracle workers. My friends used them when they moved cross country in 2021, so I really trusted their process and expertise. I couldn't have done it without them. You are lucky to have them as your movers!

Floor of crate is completely gone- this vintage piano traveled directly on a pallet!!
Tim G.

Sadly, 5 years have passed with no updates or resolution. Be very careful using this company and trusting the words of its owner. Still hard to believe they were okay with this and took zero ownership in their initial poor advice encouraging us to decline the additional coverage based on their perfect track record.

Yesterday was my 2nd time using this small company! Great service, great communication, Santiago has awesome customer skills and is a perfectionist in detail! Ty

How our stuff was delivered.  Not a huge amount, but it was bulky (including a washer & dryer)
Erik S.

Everything was delivered intact, and in good condition. I had no complaints, unlike the previous movers we hired. Wright Way is a little different from a standard moving company in that they don't reassemble the furniture on the delivery-side. But they do disassemble everything for you on the move-out side. On moving day, they took out our furniture and moved it out to a truck. When it arrived, it was palletized and wrapped well. There was no damage, and everything was there, with no items missing. And to top it all off, on moving day, they showed up when they said they would, were extremely fast and efficient, and were very professional and friendly. I still have some stuff in storage that will eventually need to make its way across the country. I expect that I'll be hiring them again in the near future.

All of the waste from just my furniture packing
Mary C.

I will never move this way again. My God. Do yourself a favor and spend the extra money on an actual moving company. They pack all your furniture in boxes upon boxes stapled together in some Picasso fashion and stuffed with so much styrofoam. It's so wasteful and makes unpacking twice as hard; especially if you're unpacking by yourself. My box cutter can't even cut through all the boxes they staples together to pack my things. There's just too much. On top of that they crushed some of the boxes that I packed that had expensive items in them. It is cheaper but for a reason.

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2 months ago

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6 months ago

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4 days ago

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2 years ago

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2 years ago

Business owner information

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Santiago S.

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3 years ago

Thanks for your help with my move. Reliable, affordable, and efficient. Definitely would use again.

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4 years ago

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6 years ago

Ron did a great job for us move small Shippments out of San Diego thank Ron. Been using his service for years

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8 years ago

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Ask the Community - Wright Way Crating, Packing & Shipping

Review Highlights - Wright Way Crating, Packing & Shipping

“From my first call, to the furniture arriving in Massachusetts Santiago and his team did a great job!”

Mentioned in 14 reviews

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Go Postal

Go Postal

(110 reviews)

Little Italy

Like other clients I can't Express enough gratitude to this family run small business!!!…read more They helped me tremendously to fight FedEx over a damage claim ( arrived to my buyer with package incredibly beat up.... even with 4 FRAGILE ITEM labels on all sides !! Bob and his wife so professional and FAIR in taking care of their customers!!!! It was a pleasure to leave a tip in their so- cute son's college fund tip jar !!! Look no further than this great business for all kind of critical services!

Very disappointed with how this situation was handled…read more I dropped off two packages here at the same time -- one USPS and one FedEx. Exactly one week later I found out via my buyer and checking the tracking # that the FedEx package was never scanned into the FedEx system and appears to have been mishandled or possibly sent out with the USPS package instead. I called and also later that day returned to the store and spoke with the same employee who originally accepted the packages. I explained my concern and suspicion that the labels werent read carefully and was told they would "call USPS" the following morning. What bothered me most was the complete lack of concern or accountability. There was no apology, no sense of urgency, and regardless of whether they were able to locate the package, no one ever followed up with me the next day to let me know what they found or whether they even tried to resolve the issue. Because of this, I am now dealing with a poor seller rating, refunding my buyer, losing the shipping costs, and losing the merchandise itself. Mistakes can happen, but customer service matters when they do. A simple apology, some effort to investigate, and an update would have gone a long way. Instead, I was left feeling like the loss of my package simply did not matter to them. I would not trust this location with an important.. or any shipment again.

The UPS Store

The UPS Store

(253 reviews)

North Park

I stopped in today to do a return, and once again I left impressed. Omari helped me, and Martine…read moreand Baayoron (I may have misspelled your names--my apologies!) were also incredibly friendly and welcoming. All three gentlemen were smiling, in great moods, and made the entire experience quick and enjoyable. I've been to a lot of UPS Stores throughout San Diego (work), and I can honestly say this is by far the best UPS Store I've ever visited. I'm lucky it's the one closest to my home! I also want to give a special shout-out to Kristina (or Christina--I apologize if I have the spelling wrong). She's helped me on previous visits and has always been just as kind, patient, and professional. Whatever you're putting in the water at this store, keep doing it! Every employee I've interacted with has been top-notch. Friendly customer service like this is becoming rare, and this team absolutely deserves recognition. *See, guys! I told you I'd write a glowing review! You all deserve it!*

The manager, Viri, was extremely unprofessional and dismissive throughout this entire situation. I…read morehave been getting the runaround from this store since Friday, May 15th, and there has been absolutely no real customer service or accountability. Instead of helping resolve the issue, the manager continued placing blame on the sender while refusing the package and returning it to sender herself. The constant back and forth regarding my package has been frustrating and completely unacceptable. To make matters worse, she asked me to leave the store in front of other customers. That is no way a manager should conduct herself or treat a paying customer. The entire experience was embarrassing, disrespectful, and highly unprofessional.

Wright Way Crating, Packing & Shipping - movers - Updated October 2026

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