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    Wrench-It Auto Repair

    3.0 (4 reviews)
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    Services - Wrench-It Auto Repair

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    Mastertech Auto Repair

    Mastertech Auto Repair

    (3 reviews)

    My mother stopped by to check on getting a second opinion on some work done by another…read moremechanic--for an ongoing issue that might benefit from another perspective. When he found out who did the work, he talked about how well he knew the guy and said he would've done the same thing (not even having seen the car). He said she could bring it by for testing, but he also told her he's expensive. Ah. Okay. Message received. You don't want our business. We won't be going back to find out if he's a decent mechanic or not. But I thought other people might need to know that this mechanic even describes himself as "expensive."

    Forward- Vehicle involved-2005 Jeep Grand Cherokee, 5.7…read more About me - Retired now but x-auto-mechanic; have been working on and with all types of vehicles since the '80s, so my extensive experience is of great value to me when it comes to knowing another credible auto-mechanic. Early Sept 2021, we began experiencing new issues with this vehicle, in short: 1. The throttle acceleration would sporadically jump (as if one was to tap the gas pedal on and off) and then for no reason, die. 2. The vehicle would die unexpectedly no matter speed or angle. 3. Would not hold a steady idle. I used a consumer model code reader to see if I could determine the possible issue and resolve it myself, knowing how expensive it is these days for auto-repair, especially if it involved troubleshooting/replacing electronic components. I did retrieve some codes ex: U1411 which indicated the likely cause was the ECM. Well, I also happen to know the ignition switch could cause the vehicle to unexpectedly die so I changed that component first. It's an easy replacement and an inexpensive component ($30) but a little tedious to replace for most that are not mechanically inclined; however that did not resolve the issue. I researched for about 4 hours in addition to speaking to a couple of 30+ year ASE Certified Jeep mechanics who, after reviewing everything were very confident it was the PCM and not the ECM. That said, other than locating one from a salvage yard, the PCM ($1,300) was no longer available for this vehicle nor was the ECM which would have been considerably less. After speaking to John (Owner of "MasterTech Auto Repair") in Harrison, AR. and describing the issues, he assured me he had much more sophisticated equipment to perform a more in-depth diagnosis. He was relatively confident that he would be able to determine the issue fairly quickly over a few days. So that was the best and most effective way forward to determine what the issue was. After a few days of diagnostics/graphs and research, John updated us indicating although right now he was leaning towards the ECM being the issue, he only felt 75% confident. He also mentioned he was noticing some fluctuating voltage in the throttle body. In any case, he wasn't satisfied just yet and asked if it would be OK for him to continue his deep diagnostics and troubleshooting until he felt confident of the cause. I told him to keep it and do what he needed to do until he felt absolutely confident of his diagnosis because I wasn't going to spend money on an ECM or PCM if that didn't resolve the issue and he completely understood. So, 2 more days went by and we received an update call from John. After even more graphing and diagnostics and personal persistence, John said he was now absolutely confident the issue was in fact the throttle body. All in all, after previously conferring with other long-tenured ASE certified Jeep mechanics, their recommendations could have cost us upwards of $1,500-2,000+, and instead, the decision to take it to MasterTech Auto Repair was the correct choice and most affordable and effective choice and resulted in the complete satisfaction of this customer all due to John's steadfast insistence not to be partially satisfied but to be absolutely satisfied with a cause and resolution. Readers Note: Coming from a family of Auto and Aircraft Mechanics, I am not easily pleased nor satisfied when it comes to dealing with most people who claim to be auto-mechanics b/c most don't know anywhere near what they claim to know. Dealing directly with John at MasterTech was a very nice and refreshing experience and I personally and HIGHLY recommend them to anyone.

    Ramsey Motor Company - New remodel is done! Come in and take the tour of the all new Ramsey Motor Company!

    Ramsey Motor Company

    (11 reviews)

    Here I am on vacation. Just got my car back from them yesterday for a transmission rebuild and it…read moreis worse then when I brought it there! Here it is the weekend and they are closed and I am supposed to be back on the road to home in California early Monday morning. I guess I will have to wait until Monday am to talk to someone and figure out what to do. So, I went back and they were trying to figure out what was wrong; contacting the factory STAR service techs numerous times and trying different things. While that was happening I was looking at new/used cars and they had just got a '14 Charger Black on Black on trade over the weekend. They made me a killer deal on trade in of my '08 car with 200,000 miles on it. I know its hard to believe but after they gave me the price it took only like 15 minutes for credit app and approval and 15 minutes for paperwork and I drove it off the lot. Special shout out to Tom Ramsey, Payton, sales and Darryl, business manager and Jeff, service manager. Everyone there was so nice, understanding and helpful. Best car buying experience EVER! Thanks! I love my new car! Unlimited Lifetime power train warranty too for no xtra charge.

    they are dishonest stay away bought car engine blew next day they told me as is sale do not under…read moreany circumstances buy a car from them your lying again you know all about my blown motor you told me to bad as is sale stop lying you are a horrible person

    A & L Automotive

    A & L Automotive

    (13 reviews)

    Tara at the front desk is great. Knowledgeable, courteous,…read morehonest. Even stayed about ten minutes past closing (on a Friday) as we had to Uber back to get our car. Latest issue was severe front end noise on a Jeep Compass. Control arms were just about shot. Finished the job same day, and I asked them to look at brakes also, and they said brakes were fine. Somewhat expensive, but in the neighborhood I was expecting. Same vehicle had other problems a year or so ago, and a thorough repair was performed. Advised of some potential down-the-line problems. Hope to never need them again, but I will absolutely use them again if necessary.

    A&L Automotive came to my rescue while on an out of town trip last fall and I'm very grateful. It…read morewas a Saturday morning. Friend and I were driving to breakfast when all of a sudden my dashboard lit up and my car stopped working! We coasted into the nearby restaurant where we were headed thankfully. We got out and did the obvious - look under the hood for fluid leaks, smoke, etc... but nothing for the plain eye to see. I went to Yelp to see if there were any services near that could help and that is when I found this shop. I called A&L, told them what happened and they kept it real with me basically saying they didn't know what it could be either, but they could fit me in that morning to take a look. I decided to have the car towed versus trying to drive it and possibly damage it further. I asked if they knew any tow companies and they gave me info for a local company they do business with (that was also excellent btw!). Once my car arrived at A&L they let me know they were close to finishing up another vehicle and would look into mine after they were done. They have a very small waiting area which is set up nicely with a couch, tv with all entertainment you could want and a vending machine. It really is only big enough for a couple people. When it was my turn, they looked at the car while I chilled in the waiting area de-stressing watching tv. They came back, explained the problem, quoted me a price and let me know they could fix it that same morning while I waited! WOW! They did have to send someone for the part. The pricing also seemed very reasonable. I accepted. (Note I later discussed what happened with my existing local trusted mechanic and he confirmed their pricing was AMAZING as was the fact they were able to help so quickly. As a non-mechanical person there is a lot of trust that goes here). They had my problem diagnosed, resolved and paid for all in a few hours. I was very impressed! My friend even stated this was a blessing as many shops have waiting lists right now for basic items. Summary - USE this shop! Take your car here! They are trustworthy, efficient, affordable and no bs. They do what they say they can do and they are upfront about now being able to diagnose without seeing the vehicle.

    Wrench-It Auto Repair - autorepair - Updated October 2026

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