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    Boat Center

    5.0 (2 reviews)
    Open 9:00 am - 6:00 pm

    Services - Boat Center

    Boat dealers

    Boat repair

    Boat parts and supplies

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    8 years ago

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    Bradford Marine and ATV

    Bradford Marine and ATV

    (1 review)

    We purchased a new 2020 Sun Tracker Tritoon from Bradford on 9/5/20. The buying experience was less…read morethan spectacular. Our sales person was absentee to say the least. We had to do all the work to close the sale. They said our boat cover was on order, but didn't mind charging us $1050.00 for something that we did not receive upon purchase. Fast foward a month the boat was recalled for defective rivits in the pontoon. This was not their fault but when we took the boat the Bass Pro in Broken Arrow, OK they said there were so many issues with the boat (other than the recall) it should have never left Bradford Marine in Rogers, AR. Defective jack on the trailer, speedometer meter not working because it was never connected and it was defective, wrong size battery in the boat (ours is a 150HP and the battery was for a 90HP). They kept the boat for a week and fixed the issues. We corresponded with Bradford in Rogers and their response was lame at best and said they were happy Bass Pro Broken Arrow had taken care of us. Fast forward to month two of ownership the jack finally collasped. Once again, we contacted Bradford and sent them pictures and their response was: We thought Bass Pro Broken Arrow took care of that. They also said we probably had the jack elevated too high. Seriously, it was defective. Again, they took no ownership in the situation. They did say they would follow up with Bass Pro Broken Arrow. It has been 3 weeks and still no word on the jack. On 11/5/20 we finally received our boat cover, so we thought. It was a cover for a V bow boat and we have a Tritoon!! The saga continues. We will never do business with this company in the future. They are arrogant, condescending and their customer service is a 0 on a scale of 1-10.

    Boat Center - boatdealers - Updated September 2026

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