I have had the blessing and great opportunity to work with both Theresa and Brian in 2003 and ten…read moreyears later in 2013. Over the years, I have not only found them to be extremely knowledgeable about the market but their insight and commonsense provided me with confidence in making the right decision. One of the most rewarding things to come from this business relationship was our friendship - they sincerely care about your happiness and well being. This is extremely rare in today's world as there are larger firms in the real estate market that only view a buyer as an "opportunity" to achieve their monthly goals. Personalized service and diligent follow up is non existent. I have recommended Theresa and Brian to some very good friends who used Brooks Real Estate to sell and purchase several homes. They were amazed and thankful of how seamless the process was. Personalized service....an intangible feature of what they do. Author Peter F.Drucker once said, "The purpose of business is to create and keep a customer." I will go further to say that Brooks Real Estate not only has a loyal customer but a friend and fan for life!

I have worked with Brooks Real Estate for many years, Brian and Theresa Brooks are wonderful…read morerealtors, they and Ted Egner (who is one of their realtors) have the highest integrity and really look out for their clients. that is exactly what a realtor should do. I am so grateful to have them to recommend to my clients that are a little further up the coast from where I am. My clients could not have been more pleased with their performance. Wonderful honest group of realtors. If you are in the market for a home please try them you will not be sorry!

This property management company is reputable for being exceptional and excellent because of their…read morededication to attention and quality service. From the beginning, the staff has been nothing but kind, friendly, and helpful. There were times that they went out of their way for me to feel helped. I am really so grateful for that because they have helped me turn my house into a home. They are absolutely exquisite and a little bit exclusive, but hey, that's PG for you. :) I feel absolutely honored that I was able to work with this company. I want to give a shout out to Marshall, the property manager I work with, because of his diligence, intelligence, and fine manners. He was so easy to work with and he made dealing with all the issues I was having less difficult and stressful because of his swift response and helpfulness. I am so grateful for him. I would definitely check this place out if you're looking to rent in PG. If you're here, you're totally royalty- and that's facts. Also, an additional shout out to Jan who was always patient with me when I couldn't stop calling about issues with moving in procedures, deposits, and bank statements. :)

I just concluded and initial call with this company. I was sorely disappointed with the customer…read moreservice I received. I called because of a posting on Zillow that had this property management company as the listing agency. When I got through to someone they were polite to begin with and when I mentioned the property's address they said "it's already rented." I relayed that Zillow reflected it was still available in an attempt to help them. Their response was "Zillow is not reliable" and that I should use their website, which I was already on. I informed them that their own website reflected that this property was still available for rent. At this point I was abruptly interrupted and told that they had another important call and wanted to put me hold. Disparaging another website for being unreliable while your own website reflects the same information is ridiculous to say the least. I would recommend this company get their act together.

We just listed our home with Monterey bay rental (link below) and we could not be happier that we…read morechose the right property management company! The professionalism of the team at Monterey rental is outstanding! We listed our home for long term rent on 10/01 and it was rented by 10/09! Wow!!! We are so glad we went with this property management company. They balance the needs of the owners and the renters so perfectly so it's a win win for everyone involved. The pictures of our home were so professionally well done (link shared) and the whole process of listing the home for rent was so smooth and meticulously done! Thank you Michelle, Debra and Jan! You are the best!! Link to our listed home: https://www.montereyrentals.com/pacific-grove/riviera

Recently hired this company to rent my house out and it turned into a nightmare…read more Poor communication, poor overall management If you have a home your trying to rent out there are much better options than this one! Our realator Michael Wiederholt simply lacks the communication skills and common since

When my mother passed away, our family was faced with selling a home we'd treasured for over 50…read moreyears -- and I was living overseas. As trustee of her estate, I needed someone truly special. After meeting with several Monterey realtors, I found the larger agencies felt too corporate for what was a deeply personal process. Then I found Over the Moon. From my very first conversation, Amber was warm, understanding, and completely professional -- and her abilities far exceeded even my initial high impressions. Amber's local knowledge helped us land on a price that felt logical and confident. Her network of contractors got the property market-ready, and her team made the entire process seamless despite the distance. We received significant offers in the first week and sold above asking within two. I couldn't recommend Amber and the Over the Moon team more highly. What could have been an incredibly stressful experience felt almost familial. They are simply exceptional.

Working with Amber was an incredible experience. From the start, she went above and beyond to make…read moresure everything was handled correctly, and her hard work did not go unnoticed! Selling a home can be a very stressful process, but having Amber in our corner made all the difference. She made everything so much easier to navigate, and we are all so grateful for her kindness, guidance, and for being such an amazing advocate for us. She truly goes the extra mile for her clients and stayed on top of every detail to get us to the finish line. We truly couldn't have done this without her! If you want an agent who genuinely cares and is absolutely amazing, I cannot recommend Amber enough!! We would give Amber and her team 10 stars if we could! If anyone is looking to buy or sell a home, we highly recommend Over the Moon Realty!

Shawn helped us to buy a beautiful home in Pacific Grove. His knowledge about the local area, fast…read moreresponses, and friendly demeanor was refreshing! He is definitely a stand up guy that knows his craft!

My wife and I had the pleasure of working with Shawn on a home purchase in New Monterey. I've dealt…read morewith lots of real estate agents over the years, and Shawn is the most knowledgeable and forthright as they come. Excellent negotiator! A real straight shooter who obviously puts his clients best interest ahead of anything else.

They don't respect your time…read more They scheduled a 4:30 showing for a unit and there were a few of us waiting to see it. Waited 15 mins, no one's there yet. Called the office number and told them about the situation and she said the person on the way is caught in traffic. Another 15 mins passed, still no one. It may seem like a minor problem but it just feels disrespectful. 30-45 mins of your time just wasted. These are the type of people you would be dealing with, if you choose to work with them. If it was the other way around, e.g. you're late on rent, I'm sure that they would quickly give you a fine.

I would not recommend renting from this company under any circumstance. If you already have, make…read moresure that you document everything related to your move out- they lied about damages (but I had taken photos and a video) and claimed that I turned in my key almost a week late (I dropped it off and handed it to them, so certified mail is probably the best option). I had to send weekly emails for two months before I got my deposit back. They did not perform any repairs while I was renting a very expensive unit, and would get annoyed if I tried to ask for any type of repair and would tell me how busy they were. There were lights out in the hallways, no lights on the stairs , ceiling leaks, and issues with appliances. I know we don't have a lot of options on the peninsula, but you will be better off with any other company.

This review is also a response to the 1-star review by Arvand. I was one of the tenants involved…read more Cliffnotes: Sterling was excellent, Arvand: terrible businessman/human. There was one property, two units. Front unit: 4br, Back unit: 2br. Both newly renovated. I applied for the 2br with the intention of getting a roommate, since it was really expensive. I had the most professional lease-signing, walk-through and inspection I've ever experienced, all courtesy of Sterling Property Management. Could not have been happier with their service. Then the drama with Arvand started. Phase I: AFTER I had signed the lease, he tried to strong-arm Sterling into making me sign a different lease with a month-to-month instead of a 1-year term. I'm military, high credit score, zero foreclosures. So not only was this totally unreasonable (maybe he wanted my lease terms to be the match the 4br unit for simplicity?), but it was twice-illegal. I can only guess that Arvand flew off the handle in his totally aggressive and unprofessional way of doing business, because Sterling terminated their relationship with him, not the other way around. Phase II (has nothing to do with Sterling, but helps discredit the bad review): Since there were still workers onsite and I had 20 days compensated at the Navy Lodge, I was very straightforward: I did not mind waiting for the renovations to be completed before moving in. I was assured several times by Arvand and his mother, Massy, (who was managing the renovations?) that the unit was done. So I moved in. It was not done. It wasn't wired for cable, the windows didn't shut, there was no outlet for the dryer, and one of the bathrooms was unfinished. Even worse, Arvand's mother barged into the unit unannounced at all hours of the day. She was scatterbrained, and would task workers with things they'd already done, or didn't need to be done. Never remembered when we'd coordinated something and would show up several hours early and ring the bell 14 times. Not hyperbole. Complete mess. Also, pretty shady. She had Mexican workers sleeping overnight on the ground in the unfinished front unit (I'd bring them gatorade and snacks, I felt so bad for them and they were really sweet), people drilling and propping ladders up against my windows at all hours... it was mess. By the end of the month, after 20 days with no cable or trash service (apparently during the renovation, Arvand had violated the trash policy so bad that the city of Monterey placed a moratorium on trash services for both units), not to mention CONSTANT privacy and lease violations, I asked for $500 (20%) off the rent. It was an overpriced unit, the renovations prevented me from getting a roommate, and 20 days without trash, cable or wireless?? I think it was justified. Arvand's response: "no, but you can move out". Literally. So I sent him a lease termination form and moved out. This is my seventh apartment since the Academy: Arvand was by far the worst landlord: abrasive, arrogant, and sketchy. He treats tenants like crap, so I'm sure he's worse with PMs. Phase III: Sterling manages my current unit (downtown area) and they're fantastic. My oven broke and I've locked myself out twice (I guess I can be scatterbrained too): Sterling is always quick, responsive and professional. I'd recommend them to anyone. As far as the one-star reviewer goes: My old unit was next occupied by an adorable couple with a newborn; they moved out almost sooner than I did. Last I checked, both units are effectively frat houses.

I'm so disturbed by the fact that this house is completely infested with mice. While moving my in…read morelaw out there were mice everywhere. One week later and the house is listed for sale!!! If anyone is looking to purchase 400 Sonoma Ave. in seaside please be aware that this company did not even bother to get rid of the mice! This company disgusts me. Not once did I ever receive a call back or any communication from them in any way. They have zero cares for people. Also, the gas line in the kitchen and fan for the oven I believe are illegal and not up to code however they had zero problems renting it to the elderly. In response to the owners reply. The rent was $500 when you guys "took over the portfolio". You guys jacked the price up so high in such a short amount of time that it is absolutely in no way a reasonable price. If you deem it unrentable then no one should be paying $1,950 for it. That's absurd. I called a total of 5 times in the span of a month and left a voicemail every single time. I was never even once able to reach a live person. So check your messages and you will have all the record you need. You guys were 100% aware of the condition of the home. Not only did you demand tons of photos of the inside and outside of the home every 6ish Months but you also did several walk throughs inside and outside. Each time you guys deemed it rentable. That is not looking out for senior citizens that is abusing their inability to fend for themselves. Your company should be ashamed of themselves as well as the owner of this property.

Matt did a great job on our wedding. Did some great drone footage. Highly recommend.read more

From the owner: Skilled at creating compelling videos on-location alongside clients and partners. Leveraging a…read moreprofessional-grade drone, I capture cinematic aerial footage and high-resolution photos, then craft polished, story-driven content—on the fly and with purpose.

This team has resorted to cold calling neighbors around their listings. They have called my cell…read morephone to notify me that they have a listing in my neighborhood and asked If i want any information about it. Then she asked me if I was interested in buying or selling my house. Leave me alone. I don't care about your listing in my neighborhood. I would never let a stranger over the phone handle my real estate transactions. Cold calling is a desperate attempt to gain business in real estate. They have annoyed me and will never get my business.

I met Mark several years back. Over the times he, and his team met me and my family many times. His…read moreknowledge of the Monterey, in particular, the Pebble Beach market, has really impressed us. He also has the rare ability to assess an individual house's future potential by looking beyond its current layout. This is an important factor in every real estate transaction consideration whether the home buyer has an immediately plan to remodel the property or not. Although, we have not made a purchase due to our own constraints, he has been patient, and really looked out his client's interest first. I highly recommended him and his team if you need real estate service in the Monterey area.