They requested I send them photos of tractor for windshield install after sending I waited all day…read morewith no response.. finally was able to get them in the phone multiple days later and received a way over priced quote. Save yourself the time and scroll to the next company.

Came out to fix a chip on the windshield and ended up cracking it. Had to reschedule and order a…read morenew windshield. Then found out it needed to be replaced at their shop because it needed recalibration. Couldn't do it mobile. Jury is out on the level of skill here.

Unfortunately, this year I had 3 incidents of damage to my car. One in IL, 2 at home in Mi. The…read moreexperiences I had with Gerber in Holland, MI was night and day better than the experience I had with Gerber in Skokie,IL (that review is posted). The folks at the location on Blue Star are honest, informative and beyond professional. When you are in an accident it's tense and frustrating. Lisa at the front desk was amazing. She was personable and helpful in giving me all the details about the timing for the repairs, helping coordinate with the rental car company and keeping me informed. She eliminated any stress from the process and was beyond helpful. Preston, the adjuster was also sincere, helpful and informative. A part was lost on my bumper from a previous repair and I thought it was a warranty issue. He pointed out that someone had hit my car and showed me where the impact was. Not a great feeling, but I trusted his evaluation. Because they were going to have my car for a while. I asked them to take a look at the repairs that were done on my car at the Gerber location in IL; i noticed some potential issues. They found problems and made the necessary repairs all under the Gerber Warranty. While I hope not to have to return to Gerber anytime in the near (or distant future), I do know that when/if I have any other collision repairs this is the only place I'll go.

GREAT customer service!! my yukon denali looked perfect!!…read more i felt like i was the only customer that mattered! highly recommend !!

Professional service and product from start to finish. Very pleased. As expected…read more This sentence is only because the yelp system requires at least 85 characters.

Had my cracked windshield replaced and it started leaking around the perimeter just a week later. I…read morebrought it back in with pictures and the interior was still damp. They evaluated it and decided to replace it again. First rain and it's leaking again. Same drill, brought it back and now they say it's the roof or luggage rack that has never ever leaked. I was not convinced but took it to the body shop to get checked and they showed us areas around the windshield that are actually soft and lifted. STAY AWAY

Tech did a good job with the install. They cancelled the first appointment, no showed for the…read moresecond appt then said I had rescheduled which I had not!, was an hour and a half late for the third appointment. Good install but definitely not a reliable business.

From the owner: Complete Auto Glass is a local, family-owned business. We have been providing professional glass…read moreinstallation and windshield repair services for over 45 years throughout West Michigan. Call us for a FREE estimate today. We also offer up to 100% OFF insurance deductibles. You will be glad to learn that we are recommended by all the insurance companies because quality and safety are our top priorities.

Excellent customer service! Me and my friend go in a car crash on our way back to Utah and had no…read moreidea what to even do. The folks at Gerber Collision & Glass we're kind enough to drive us to a nearby hotel while we figured everything out. Definitely check them out for all your auto repair needs.

DO NOT BRING YOUR CAR HERE!!! If they total out your car over small damage they want your car. If…read moreyou buy the car back they will make you pay to have it put back together after not telling you they took it apart. Then they have a shitty attitude because you didn't total out YOUR CAR so they will put junk parts back on it. Do not let Omar quote your vehicle!!!!! DO NOT BRING YOU VEHICLE HERE!!!! They will total out your vehicle over small damages. So that hopefully you take the check and leave the car. They want YOUR VEHICLE AND WILL TRY TO TWLL YOU THEY CANT PUT IT BACK TOGETHER. They will make you come pick it up in pieces at your expense. Please do not waste your time or hard earned money here save the headache!!!! I wish I would have known this before I brought my vehicle here!!!

Owner is very unprofessional. Website allows for same day appts so I made one. He called saying he…read moredoesn't do same day appts. So I suggested he update his website so it doesn't allow someone to make them. He then got defensive so I hung up and started to make this review. Then I started getting texts and emails from him telling me to stay off his website. He then threatened to beat me up and was trying to schedule a meet up to fight at my work. After that he resorted to making fun of my name and calling names. It felt like I was back in high school again. He seems very unstable and I don't recommend you let this guy anywhere near your cars or house. I have the screenshots to prove it, but Google won't post my review with them for some reason.

Jay did an amazing job on all my vehicles. Would highly recommend them for window tinting.read more

My 18yo daughter was in an accident in GR and we had no idea where to take the car as we had just…read moremoved to Holland in May 2019. The very helpful tow truck driver suggested Gerber Collision. I spoke with Kelly from Gerber while the car was being loaded on the tow truck. Kelly understood my concerns with being new to the area and promised to take care of my daughters car. Kelly went above and beyond with keeping me in the loop of the mounting damages found and dealt with my insurance company. Dawn was awesome in providing update texts twice a week. The car was completed a day early which made for a happy 18yo. Kelly and crew treated this as if it was their daughters car and I felt completely confident that the car would be returned in not only the same condition it was prior but probably better. I would highly recommend Gerber for their customer service, business practices, honest repairs and vehicle knowledge.

From the owner: Minimal Disruption To Your Life. A Dedication To Outstanding Customer Service. Flawless Repair…read moreQuality - Guaranteed For A Lifetime (for as long as you own your vehicle). At every Gerber location our helpful collision pros can handle every detail of your repair and strive to get you back on the road as quickly as possible, confident your car looks and performs like it did before the accident. One of the fastest cycle times in the industry means you get your car back sooner! We'll deal with the headaches of insurance paperwork processing. We'll arrange for a rental vehicle to be ready when you drop off your vehicle for repair. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. If you prefer email or text, we'll provide your updates that way. Interest Free Financing Options: Need your vehicle fixed now but don't have the money available to pay for repairs? Gerber can help by offering 6 month interest free financing. Collision Repair: Services include auto body & bumper repair, scratch & dent removal, frame straightening, paint repair, & paintless dent removal. Our skilled technicians repair all vehicle models and all repairs include a Nationwide Lifetime Warranty. With over 80 years of experience, we are your full service auto body shop. Auto Glass Repair/Windshield Replacement: Our services include windshield replacement, chip and crack repair. Mobile service is provided at no charge.

Ashton is the personification of what you hope your children grow up to become. He was prompt and…read moredid exactly what he said he would do. Our SUV looks brand new including all of the mats that were in rough shape. The vehicle is now spotless. His job was better and much more reasonable than the high-cost detailer we've used in the past, and we didn't need to lose the vehicle for 12 hours...everything was done right in our driveway. Highly recommend his detailing service. Thank you, thank you!

Ashton came to our house on two different occasions to detail each of our cars. He cleaned,…read morescrubbed, and detailed every square inch of each car. Ashton did an amazing job. He is very thorough and attentive to detail. He even cleaned parts of the car that I didn't know were possible! The inside of cars are like brand new! I highly recommend him!!