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WOW Cargo Trailers

1.8 (65 reviews)
Closed 8:00 am - 5:30 pm

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The sink piece that snapped off from over tightening.
Chef Frejya F.

I brought a concession trailer from here in December after the 12 hour drive home. When preparing for the health inspection we discovered that the sink was defective. When contacted about warranty it took 5 days and a callback the salesman to get them to call me back. The women in charge of the fake warranty dept gave me a number for some budget auto shield the 9 techs I spoke to said they would not do the warranty work as wow does not follow thur on payment. The truck was down almost 2 months with two separate repairs pertaining to the sink. When I called wild cargo trailers, I asked them what they landed on doing to help me rectify this. The woman was rude and said she spoke to me on February 5th, which is incorrect due to the fact that I was having problems getting up with the warranty department. I started recording all communications. Due to the fact It seems like they do this a lot from these reviews. If there's anyone else out there. That is interested in pursuing justice. Please add me as a friend as I am currently in the process of seeking litigation.And want to know if anyone else wants to join me. I want all parties wronged to be heard! Naturally thievery has consequences, and such consequences should be expressed for the wrong doings of this company.

first off I will start with our Rep Hailey was amazing start to finish but it's unfortunate she works for a shit company they are a bunch of scammers who will take you money paid roughly $32,000 for our food trailer the deck is completely open welded tubing nothing is capped off so will rot in no time but the real issue is they say they winterize all trailers this is completely false they had to have water tested the plumping and left the hot water tank full of water I had the trailer shipped to New Hampshire in the winter we'll go to open the trailer in the spring to a blower water tank water lines trap and faucets from expanding and breaking i sent proof pictures videos they refuse to take responsibility for it so basically I bought a $32,000 piece of shit

1" gap between roof and support rail.
 #steelpinescargo trailer quality

Received my trailer 7/10/24 filed a claim for roof skin issues. they talk all nice but won't stand by the product.

WOW Cargo Trailers went above and beyond with helping me purchase my 7x16 enclosed cargo trailer. They made sure all my needs were met and I couldn't have asked for a better sales team to make sure my dream trailer was ready to go!

crimped seam with daylight coming in
Jay N.

Cheaply made roof materials & poor workmanship. My roof cracked & leaked at the seams where the crimping of two panels has failed & daylight shows through! The factory & sales both say they have NEVER had a 34ft trailer roof leak. The warranty dept said this is not covered under their structural coverage... as only 1 year their roofs are warrantied - NOT 3 years as advertised... Warranty Denied at 2.5yrs - buyer beware & go elsewhere! Junk! Very disappointed is an understatement!! They can fix this or see us in Court... up to them to make this right!

Door hinge bent in and damaged

By far the worst cust service ever . If you live out of state DO NOT BUY from them . They will charge more than what was promised take your money and ignore your phone calls . I called for a week straight and could not get ahold of a manager. When the secretary answered I heard in the background the manager tell her to say he was in a meeting after she gave him my name . So i called from the time they opened till close and she kept saying they were in a meeting 2 days in a row . I never once cussed or yelled at any of their employees or managers. I just wanted answeres and to get my trailer fixed since it was dropped off damaged. To top it off when I moved my trailer in the driveway the red reflector that was only sticky taped on had falling off meaning they didn't clean the surface properly , the left led light had a broken screw on the top which has now pulled away from the trailer , the door hinge was bent like it was kicked in and also the caulking they used is not mold resistant. Poor quality over top off poor cust service as well as a F rating with the BBB , 1.4 yelp rating !!BUYERS BEWARE!!!! Please read all the comments left behind on the BBB and you'll see I'm not the only one they have done this with . They legally cannot sell in other states unless they have their dealers liscence in that state . Check with your MVDB dept and find out but in VA under they need to have a dealers liscence under ($ 46.2-1992.6. Licenses required It shall be unlawful for any person to engage in business in the Commonwealth as a trailer dealer, salesperson manufacturer, factory branch, distributor, distributor branch, or factory or distributor representative, without first obtaining a license as provided in this chapter. ) legally they violated law here in VA and it has been reported to the MVDP. (motor vehicle department board) and my attorney is looking into reporting them to the consumer relations for failure to adhere to the original contract which we agreed to via txt messages and i will be askimg my lawyer bout the lemon laws since i was giving a trailer that was poorly made and they are not answeringto phone to get it repaired . All they had to do was pick up the phone and all this would have been avoided. We're gonna make sure they don't screw someone else over again .

Panels fell off after second week

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Absolute horrible customer service and communication. Five days of calling and back and forth and a multitude of no response

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Review Highlights - WOW Cargo Trailers

Ordered my trailer with Reed and 3 weeks later it was done.

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WOW Cargo Trailers - trailerdealers - Updated May 2026

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