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    Advanced Trailer & Equipment

    5.0 (1 review)

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    16 years ago

    These guys make excellent peanut trailers. Semi trailer size though.

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    WOW Cargo Trailers

    WOW Cargo Trailers

    (67 reviews)

    Shitty customer after sale service:…read more I purchased a $26,000 trailer from WOW Cargo Trailers about 2 1/2 years ago. I am the original owner and have all of my sales receipts and proof of ownership. Unfortunately, I lost the Manufacturer's Certificate of Origin/MSO and needed help getting a replacement. I contacted the manufacturer directly in Mexico and was given the direct U.S. cell phone number for the correct person who could issue a replacement MSO. I was told all WOW needed to do was make one phone call to confirm/authorize it, and the manufacturer would issue the replacement without issue. Instead, WOW refused to help because of an apparent "six-month policy" for lost MSOs. If you lose your MSO after six months, they basically tell you that you are on your own, even when you are the original owner, have proof of purchase, and the manufacturer is ready and willing to issue a replacement with one simple phone call from WOW. The customer service has been terrible. I called numerous times over 13 days, excluding the weekend, and was repeatedly assured someone would call me back. Nobody ever did. I spoke with several different employees, and not one person mentioned this six-month policy until I finally spoke with "Michael." He told me the policy is the policy, refused to let me speak with anyone above him, and said, "That's not how it works." That is an extremely poor way to treat a customer after the sale, especially someone who spent $26,000 with your company. Based on this experience, I would not recommend doing business with WOW Cargo Trailers. Once they have your money, do not expect meaningful help if you run into a title/MSO issue later.

    just purchased a 24ft car trailer. The roof of the trailer is a pond when it rains. I have sent…read morepictures to the seller, and the manufacturer of the trailer and I'm told to that there is nothing they can do. The email sent back to me from the manufacturer specifically says we sell to upgrades so the trailer doesn't hold water on the roof. If I knew that I had to buy an upgrade to keep water off of my roof I would not have bought this trailer. The latches are cheap, I had to use different locks because they are not close enough together when you flip them to put a lock through the hole. It's nice to know that I purchased a $10,000 piece of garbage.

    Advanced Trailer & Equipment - trailerdealers - Updated August 2026

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